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Clearesta Adinda
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INDONESIA
Journal of Hotel Management
Published by Politeknik Pariwisata Bali
ISSN : -     EISSN : 29877237     DOI : https://doi.org/10.52352
Core Subject : Social,
Social Sciences
Manajemen Operasional Hotel, Manajemen Sumber Daya Manusia di Industri Perhotelan, Manajemen Pemasaran Hotel dan Pariwisata, Manajemen Keuangan dan Akuntansi Hotel, Pengalaman dan Kepuasan Tamu, Teknologi dan Inovasi dalam Industri Hotel, Keberlanjutan dan Green Hotel, Tren dan Isu Global dalam Manajemen Hotel
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Tourism, Leisure and Hospitality Management
Articles 46 Documents
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PENGARUH BRAND IMAGE DAN HARGA TERHADAP KEPUTUSAN PEMBELIAN WEDDING PACKAGE DI SIX SENSES ULUWATU, BALI Oola, Sarako Ritnama; Kalpikawati, Ida Ayu; Wiartha, Nyoman Gede Mas
Journal of Hotel Management Vol. 2 No. 2 (2024): Journal of Hotel Management
Publisher : Program Studi Administrasi Perhotelan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52352/jhm.v2i2.1578

Abstract

Brand image and price are key factors that influence purchasing decisions, especially in the competitive wedding service industry. This study aims to examine the effect of brand image and price on purchasing decisions for wedding packages at Six Senses Uluwatu, Bali. A quantitative approach was used with a saturated sampling technique, involving 75 respondents who had purchased wedding packages at the venue. Data were collected through questionnaires and analyzed using Multiple Linear Regression, Coefficient of Determination, t-test, and F-test. The results show that both brand image and price have a positive and significant impact on purchasing decisions, both individually and simultaneously. The combined contribution of brand image and price to the purchasing decision is 69.3%, while the remaining 30.7% is influenced by other factors not examined in this study, such as service quality, product quality, and promotional efforts. The findings suggest that maintaining a strong brand image and offering competitive pricing are crucial strategies for attracting consumers in the luxury wedding market.
Pengaruh Kualitas Website Dan Promosi Melalui Sosial Media Instagram Terhadap Minat Beli Wisatawan Domestik Di The Westin Resort & Spa Ubud, Bali Pande Putu, Dina Maharani; Pitanatri, Putu Diah Sastri; Clearesta Adinda
Journal of Hotel Management Vol. 2 No. 1 (2024): Journal of Hotel Management
Publisher : Program Studi Administrasi Perhotelan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52352/jhm.v2i1.1594

Abstract

Purchase interest is a stage of tourist interest in a particular product or service that arisesfrom awareness and perception. Consumer buying interest will arise when consumers getinformation that can convince consumers about the products or services offered. Purchaseinterest is influenced by website quality and promotion. Promotion requires media indisseminating information. Promotional media that is easily accessible and can be tailored tothe needs of tourists is social media. The social media used is Instagram. This type of researchis quantitative, with the population being domestic tourists who have visited the website andInstagram of The Westin Resort & Spa Ubud, Bali in 2023. The data analysis techniques usedin this study are Multiple Linear Regression, t test, f test and Coefficient of Determination.
Pengaruh Budaya Organisasi terhadap Kinerja Karyawan di X Resort Bali Tatiana, Putri Maura; Ida Ayu Kalpikawati; Sri Sulistyawati, Ni Luh Ketut
Journal of Hotel Management Vol. 2 No. 1 (2024): Journal of Hotel Management
Publisher : Program Studi Administrasi Perhotelan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52352/jhm.v2i1.1595

Abstract

Organizational culture influences employees by shaping their beliefs, values, andexpectations, which in turn impacts the success of a company and the performance of itsstaff. This research aimed to assess how organizational culture affects employeeperformance at X Resort Bali. The study involved a total of 264 employees from X Resort Bali,with a sample of 72 selected using proportionate stratified random sampling. Data analysiswas conducted using simple linear regression, t-tests, and the coefficient of determination,with SPSS version 29 for Windows. The findings indicate that organizational culture has apositive and significant effect on employee performance, evidenced by a t-value of 13.174(greater than the critical value of 1.666) and a significance level of 0.001 (less than 0.05).Organizational culture was found to account for 71.3% of the variation in employeeperformance at X Resort Bali.
PENGARUH LOKASI DAN HARGA TERHADAP MINAT BELI DI RENAISSANCE BALI ULUWATU RESORT & SPA Permata Brata, Ni Made Emmy Pasya; I Gusti Agung Gede Witarsana; Ni Made Suastini
Journal of Hotel Management Vol. 2 No. 1 (2024): Journal of Hotel Management
Publisher : Program Studi Administrasi Perhotelan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52352/jhm.v2i1.1596

Abstract

The purpose of the study was to ascertain how price and location affected consumers' desire to purchase. The Renaissance Bali Uluwatu Resort & Spa served as the venue for this study. One hundred visitors who were familiar with the hotel but had never been there made up the study's population. Multiple linear regression is used in the analytical process using SPSS version 26 for Windows. The study's findings show that, with tcount > ttable = 4.591 > 1.660 and a significance value < ? = 0.000 < 0.05, the Location Variable (X1) partially and influences Buying Interest. At tcount > ttable value = 6.378 > 1.660 and significance value < ? = 0.000 < 0.05, the Price variable (X2) has a somewhat positive and significant influence on Purchase Intention. Simultaneously, the location and price variables affect the Buying Interest with values ??of Fcount > Ftable = 66.172 > 3.09 and significance < = 0.000 < 0.05. It can be inferred from the study's results that Location and Price have a positive and significant impact on Buying Interest and simultaneously have an impact on Buying Intention at Renaissance Bali Uluwatu Resort & Spa.
PENGARUH BEBAN KERJA TERHADAP KINERJA KARYAWAN F&B SERVICE DEPARTMENT DI INTERCONTINENTAL BALI RESORT Thesa, Nila Lee; Ida Ayu Kalpikawati; Ni Luh Gde Sri Sadjuni
Journal of Hotel Management Vol. 2 No. 1 (2024): Journal of Hotel Management
Publisher : Program Studi Administrasi Perhotelan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52352/jhm.v2i1.1597

Abstract

Persaingan ketat dalam industri perhotelan menuntut kualitas layanan yang tinggi, dengankinerja karyawan sebagai faktor penting yang mempengaruhinya. Tujuan dari penelitian iniadalah untuk mengetahui pengaruh beban kerja terhadap kinerja karyawan F&B servicedepartment di InterContinental Bali Resort. Jenis data dalam penelitian ini menggunakanjenis data kuantitatif dan menggunakan seluruh populasinya yaitu sebanyak 82 orangkaryawan yang aktif bekerja sebagai sampel. Teknik analisis yang digunakan adalah ujivaliditas, uji reliabilitas, uji asumsi klasik, analisis regresi sederhana, uji koefisiendeterminasi, dan uji t. Hasil penelitian ini menunjukkan bahwa variabel beban kerjaberpengaruh positif dan signifikan terhadap kinerja pegawai dengan nilai thitung > ttabelyaitu 9,721 > 1,664. Beban kerja berpengaruh positif terhadap kinerja karyawan, dengannilai beta sebesar 0,676. Pada kategori sedang, beban kerja memberikan pengaruh sebesar54,2% terhadap kinerja pegawai, sedangkan sisanya sebesar 45,8% dipengaruhi olehvariabel lain yang tidak diteliti dalam penelitian ini.
A Pengaruh Lingkungan Kerja Terhadap Kinerja Karyawan di X Wines Bali: Pengaruh Lingkungan Kerja Terhadap Kinerja Karyawan di X Wines Bali Kadek Rian Andinata; Ida Ayu Kalpikawati; Nyoman Gede Mas Wiartha
Journal of Hotel Management Vol. 3 No. 1 (2025): Journal of Hotel Management
Publisher : Program Studi Administrasi Perhotelan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52352/jhm.v1i1.1507

Abstract

Abstract Employee performance is a very influential factor in the work system in company. The success or failure of the companyare seen from how good the performance of employees in the company. A conducive and comfortable work environment are the way to maintain and improve employee performance to remain good. This study aims to determine the effect of work environment on employee performance at X Wines Bali. A good work environment can make a positive contribution to employee performance, while a bad work environment may decrease the employee performance. The number of samples inthis study was 90 respondents using saturated sampling method. The data was collected by distributing questionnaires using a 5-point Likert scale to measure 26 statement items. The data analysis techniques used were simple linear regression analysis, t-test, and the coefficient of determination which were processed with the SPSS version 25. The results of this study indicate that work environment contributes to the employee performance by 52%, while the remaining 48% is influenced by other variables outside of this study. The companies are expected to pay more attention to the work environment to improve the performance of employees.
Pengaruh Beban Kerja Terhadap kinerja Karyawan F& B Services Departement di Intercontinentan Bali Resort Nila Lee Thesa; Ida Ayu Kalpikawati; Ni Luh Gde Sri Sadjuni
Journal of Hotel Management Vol. 3 No. 1 (2025): Journal of Hotel Management
Publisher : Program Studi Administrasi Perhotelan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52352/jhm.v1i1.1514

Abstract

The intense competition in the hospitality industry demands high-quality service, with employee performance being a crucial factor influencing it. The purpose of this study is to determine the effect of workload on employee performance in the F&B service department at InterContinental Bali Resort. This research uses quantitative data and includes the entire population of 82 active employees as the sample. The analytical techniques used include validity tests, reliability tests, classical assumption tests, simple linear regression analysis, coefficient of determination tests, and t-tests. The results show that the workload variable has a positive and significant effect on employee performance, with a t-value (thitung) greater than the critical t-value (ttabel), specifically 9.721 > 1.664. The workload has a positive beta value of 0.676 on employee performance. Workload contributes to influencing employee performance by 54.2% in the moderate category, while the remaining 45.8% is influenced by other variables not examined in this study.
The Pengaruh Pelatihan terhadap Kinerja Karyawan Housekeeping di Sheraton Bali Kuta Resort Pradipta Adisastra, Nyoman Gandha; Sri Sadjuni, Ni Luh Gde; Diwyarthi, Ni Desak Made Santi
Journal of Hotel Management Vol. 3 No. 1 (2025): Journal of Hotel Management
Publisher : Program Studi Administrasi Perhotelan

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This research aims to analyze the effect of training on employee performance in the Housekeeping Department at Sheraton Bali Kuta Resort. Through quantitative methods, this study uses simple linear regression analysis to test the effect of training variables on employee performance. Data was collected through questionnaires distributed to Housekeeping employees and analyzed using SPSS 16.0 software. The results showed that there is a significant influence between training and employee performance. This is indicated by the results of the t test, where the calculated t value of 4.992 is greater than the t table of 2.045, which indicates a real relationship between the two variables. In addition, the results of the determination analysis show that training contributes 46.2% to improving employee performance, while the remaining 53.8% is influenced by other variables not mentioned in this study. The conclusion of this study is that training has a significant influence on the performance of Housekeeping employees at Sheraton Bali Kuta Resort, but there are other variables that also play an important role in influencing employee performance. Therefore, hotel management is advised not only to focus on training, but also to pay attention to other factors that can improve overall employee performance.
The Pengaruh Work Life Balance terhadap Kinerja Karyawan di Hotel ORB I Gusti Ayu Putu Wita Indrayani; Ni Wayan Wulan Dari; Clearesta Adinda
Journal of Hotel Management Vol. 3 No. 1 (2025): Journal of Hotel Management
Publisher : Program Studi Administrasi Perhotelan

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Human resource management, especially employee performance, is an important emphasis that must be paid attention to by companies. However, what is no less important is the employee's work life balance in managing the quality of his life against the demands of work and life outside of work which must be considered in order to maintain his performance. This research was conducted at Hotel ORB. This research aims to determine the effect of work life balance on employee performance which is analyzed using the Statistical Program for Social Science (SPSS). The type of data needed by researchers uses quantitative data with data collection techniques, namely questionnaires. The population in this study involved all employees at Hotel ORB, totaling 183 people. The sample used in this research was 126 respondents. The sampling technique is probability sampling technique (proportinate stratified random sampling) because the population is heterogeneous. The results of this research show that work life balance simultaneously has a positive and significant effect, with a tcount>ttable value of 6.529>0.1743. Work life balance contributes to influencing employee performance by 60.6% and the remaining 39.4% is influenced by other variables not used in this research.
Motivation and Training Impact toward Employee Performance at HR Bali Hotel Ida Ayu Nyoman Yuni Devi Antari; Ni Desak Made Santi Diwyarthi; I Wayan Jata
Journal of Hotel Management Vol. 3 No. 1 (2025): Journal of Hotel Management
Publisher : Program Studi Administrasi Perhotelan

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This research aims to determine the influence of motivation and job training on employee performance at HR Bali Hotel. The data analysis technique used is multiple regression analysis with the help of the Statistical Program for Social Science (SPSS). The research design employed is a quantitative design with a survey approach. The population used in this study involves all employees working at HR Bali Hotel, totaling 313 individuals. The sample used in this study is employees working at HR Bali Hotel, totaling 100 individuals. The sampling technique used is proportional random sampling using the Slovin formula. The results of the study show that motivation and job training, both partially and simultaneously, have a positive and significant effect on employee performance at HR Bali Hotel.

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