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INDONESIA
Ilmu Administrasi Publik
Published by Universitas Negeri Makassar
ISSN : 20866364     EISSN : 25497499     DOI : -
Core Subject : Economy, Education,
Economics, Econometrics & Finance Other
Jurnal ini akan tetap diterbitkan dua kali dalam setahun yang akan menghadirkan tulisan ilmiah dalam bidang ilmu administrasi publik. Jurnal ini adalah media publikasi untuk menyalurkan karya ilmiah para dosen, teoritisi dan praktisi di bidang administrasi publik, serta pemerhati administrasi publik.
Arjuna Subject : -
Articles 492 Documents
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Marriage Services at The Office of Religious In The Pandemic Era Of Covid-19 Heesam Dorni; Endang Larasati; Teuku Afrizal; Retno Sunu Astuti
Jurnal Ilmiah Ilmu Administrasi Publik Vol 10, No 2 (2020)
Publisher : Program Pascasarjana Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/jiap.v10i2.15776

Abstract

The Covid-19 pandemic has caused major changes in almost all aspects of human life, including the implementation of public services. Government policies that implement work from home (WFH) for government agencies located in areas with a certain risk of transmission, have caused public service activities to undergo changes. public services during the Covid-19 pandemic while maintaining health protocols has become a separate issue and has led to many innovations in the field of public services. One of the public services affected during the Covid-19 pandemic is marriage services at the Office of Religious Affairs (KUA). Complaints from a number of communitiesaimed at marriage services at the KUA with suspected maladministration. This study aims to analyze marriage services at the KUA during the Covid-19 pandemic. The study was conducted using the literature study method with data sources for journal articles, government agency websites and related documents. Since the beginning of the pandemic period, the implementation of marriage services at the KUA has been regulated by three circular letters from the Director General of Islamic Community Guidance at the Ministry of Religion, taking into account developments in the condition of the community. Online marriage registration is optimized, and is demonstrated by the high rate of registration of marriage registrations during the Covid-19 pandemic.
The Impact COVID-19 Pandemic on Productivity of Tax Return Document Processing in the New Normal Era at Tax Data and Document Processing Center Pri Budiarti Rini Sejati
Jurnal Ilmiah Ilmu Administrasi Publik Vol 10, No 2 (2020)
Publisher : Program Pascasarjana Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/jiap.v10i2.16328

Abstract

This study aims to determine the impact of the Covid-19 Pandemic on the productivity of  documents in the New Normal Era at PPDDP. This type of research is a descriptive study, with a research focused by analyzing the production of Tax Return document processing before and after the Covid-19 pandemic. The Purpose of this scientific article is to provide a new view to the State Civil Service (SCS) that the normal era is a pushing factor or triger for future organizational management innovation.The method used in this study is a qualitative approach. Data collection was carried out through direct interviews with employees in the Taxation Data and Document Processing Center. The key informants in this study were employees of the Document Collection and Receiving Section and the Recording and Data Transfer Section. This study shows that there were changes in behavior and habits at work such as lessening work days due to the Work From Office and Work From Home policies leading to a significant decrease in the productivity of Tax Return document processing. The higher number of employees and work days (as well as work hours/day) in office the higher number of processed Tax Return documents. The number of Tax Return documents processing in the new era is normal has significant decreased due to limited human resources available in office and  decreasing work days.   
Analysis of Employee Discipline Implementation in the Regional Secretariat of North Central Timor District Johanes Eudes Manuel Atolan Soares; Wiliam Djani; Lenny Magdalena Tamunu
Jurnal Ilmiah Ilmu Administrasi Publik Vol 10, No 2 (2020)
Publisher : Program Pascasarjana Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/jiap.v10i2.15267

Abstract

AbstractIn connection with the work discipline of the state civil apparatus, the Government issued a regulation regarding employee discipline which contains obligations, prohibitions and sanctions for employees who violate. This regulation was made with the aim of improving the professionalism of civil servants, ensuring order, and the smooth execution of duties and accelerating decision making in the event of disciplinary violations of Civil Servants (PNS), as stipulated in Government Regulation Number 53 of 2010 concerning Civil Servant Discipline ( Civil servants). To improve discipline for the Civil Servants (PNS) of North Central Timor Regency, since 2013 the Regional Government has implemented the mandate set out in Government Regulation Number 53 of 2010. However, in its application there are still many employees who are not disciplined in their work. This research is intended to analyze and describe the implementation of Government Regulation No. 53/2010 concerning Civil Servant Discipline at the Regional Secretariat of Timor Tengah Utara Regency. This study uses descriptive qualitative methods and data analysis techniques Milles and Huberman. The results of the study show that the Civil Servants in the Regional Secretariat of North Central Timor Regency in terms of PNS discipline have not been optimal and the level of discipline of Civil Servants is still very low which is evidenced by the level of violations and the imposition of disciplinary sentences of Civil Servants year and the dominant types of violations were committed, namely moderate to serious violations. As for other problems, namely the lack of socialization related to PNS discipline at the Regional Secretariat of North Central Timor Regency based on Government Regulation number 53 of 2010, Lack of understanding of Civil Servants of existing regulations due to lack of interest in reading civil servants to applicable regulations, and lack of assertiveness and courage by the leadership. OPD in imposing disciplinary sanctions for Civil Servants who commit violationsKeywords : Work Discipline, government regulations (PP No 53/ 2010).       
Analysis of User Perceptions of Transport Service Performance in Makassar City Halim, Didin; H, Herman
Jurnal Ilmiah Ilmu Administrasi Publik Vol 10, No 1 (2020)
Publisher : Program Pascasarjana Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/jiap.v10i1.14557

Abstract

Changes in the arrangement of transportation system services in Makassar City must be made immediately in realizing public transportation systems that meet the expectations and needs of the community. There are problems with the performance of Pete-Pete's public transport services in terms of reliability, comfort, security, generosity, and timeliness of pete-pete public transport in Makassar City. The purpose of this study is to analyze the description of users' perceptions of public transport and examine the effect of reliability, comfort, security, generosity and timeliness on the performance of public transport in Makassar. This research uses a quantitative approach with data collection techniques through observation, questionnaires and in-depth interviews and documentation studies. The research sample of 150 people as respondents. This study uses SEM analysis with the SmartPLS package program ver. 2.0 ME, to estimate the model, study and test hypotheses. The results of this study indicate that (i) There is a positive influence on the reliability factor on the performance of Pete-Pete transportation in Makassar City, with a contribution of 44.30% (ii) There is a positive influence of comfort factor on the performance of Pete-Pete transportation in Makassar City, with the contribution of 26.35%, (iii) There is no positive effect on the performance of the Pete-Pete transportation performance in Makassar City, with a contribution of only 0.78%. (iv) There is a positive influence of the factor of mercy on the performance of Pete-Pete transportation in Makassar City, with a contribution of 54.23% and (v) There is a positive influence of the timeliness factor on the performance of Pete-Pete transportation in Makassar City, with a contribution of 60.50%.
The Role of Incentives on the Performance of Health Workers in a Public Sector Organization in Abuja, Nigeria Akpan, Nkereuwem
Jurnal Ilmiah Ilmu Administrasi Publik Vol 11, No 1 (2021)
Publisher : Program Pascasarjana Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/jiap.v11i1.19111

Abstract

The aim of the research work is to ascertain the role of incentives on the performance of health workers in some selected public sector using Abuja as a case study. Data collection was by the used of self-administered questionnaires, which were distributed to Doctors and Nurses in some selected public health facilities in Abuja. The statistical Package for Social Sciences (SPSS) software was used for data leaning and analysis. The result obtained from the analysis shows that 64.1% agreed that incentives brings job satisfaction, 51.4% agreed that non-monetary incentives promotes organizational performance , 63.3% agreed that non-monetary incentives promotes good work relationship, 53.7% agreed that non-monetary incentives reduces stress, 65.3% agreed that incentives help in the achievement of organizational goal, 58.7% agreed that incentives serve as a motivation to employees, 57.5% agreed that incentives help workers to improve skills and qualifications in line with their job and 60.2% agreed that incentives increase the level of employee’s confidence on employer. It was concluded that incentives based on terms and conditions of employment play significant role on the performance of health workers in the public sector, performance based incentives play significant role on the performance of health workers in the public sector, there is significant government attention towards incentives and performance of health care workers in the public sector and non-financial incentives play significant role on the performance of health workers in the public sector. 
Performance Analysis of Regional Civil Service Agency of The Rembang District Natalia Kusuma Dewi; Hardi Warsono; Ida Hayu Dwimawanti
Jurnal Ilmiah Ilmu Administrasi Publik Vol 10, No 2 (2020)
Publisher : Program Pascasarjana Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/jiap.v10i2.15475

Abstract

Performance measurement of a public organization has been an issue in recent years. The State Apparatus has become a pioneer in the success of development to achieve justice and welfare of society. . Negative issues regarding professionalism, especially in the quality and performance aspects of ASN, need to be responded positively by conducting an evaluation. The public generally views that the problem of ASN professionalism can be seen from the lack of integrity, low competence, slow performance, and many disciplinary violations. The Rembang Regency Regional Personnel Agency has carried out a performance appraisal with reference to the Rembang Regency Regional Personnel Agency Performance Agreement in 2019. The assessment provides an overview of the successes and failures in achieving the resulting goals and targets, then categorizing performance (positioning) according to the level of performance achievement. The results of the performance achievement show that the average performance achievement of the Rembang Regency Regional Personnel Agency in 2019 is 90.98%. Coordinate with the Central Government regarding the activities to be implemented so that they can meet the targets for implementing these activities.
Research Support In Policy Formulation At The Border Management Agency Of North Central Timor District Yohanes Fritantus; Makarius Erwin Bria
Jurnal Ilmiah Ilmu Administrasi Publik Vol 10, No 2 (2020)
Publisher : Program Pascasarjana Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/jiap.v10i2.15872

Abstract

This study aimed (1) to analyze the role of research results in the formulation of border management policies in North Central Timor Regency conducted by the Regional Border Management Agency of North Central Timor Regency and (2) to analyze the obstacles faced by the Regional Border Management Agency in applying research results in the process of the policy formulation. The applied research approach was the descriptive qualitative method. This method was used to obtain data regarding the role of research results in the formulation of border management policies in North Central Timor Regency and the constraints faced by the Regional Border Management Agency in applying research results in the process of the policy formulation. Furthermore, data were collected using an in-depth interview, observation, and documentation.The results showed that the role of research results began to get attention at the stage of problem formulation in the Regional Border Management Agency of North Central Timor Regency to identify strategic issues related to border management in North Central Timor Regency. However, the use of research results in the formulation of policies has not been maximized. It was because of as follows. (a) Although published research results are easy to access, some researchers whose research is approved by the Regional Border Management Agency of North Central Timor Regency do not submit their research reports; (b) Research that is communicated effectively in the form of advocacy is conveyed by researchers through dissemination and intensive discussions as policy recommendations; (c) The time variable is the main factor for the effectiveness of the use of research results in the formulation of border management policies by the Regional Border Management Agency of North Central Timor Regency.
Management of Distribution Programs "Non Cash Food Aid" in Rembang District Melly Anggraeni; Hardi Warsono; Ida Hayu Dwimawanti
Jurnal Ilmiah Ilmu Administrasi Publik Vol 10, No 2 (2020)
Publisher : Program Pascasarjana Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/jiap.v10i2.15474

Abstract

In the context of poverty reduction, the Government mandates the distribution of Non-Cash Food Assistance. Non-Cash Food Aid, hereinafter abbreviated as BPNT, is a policy of the Central Government in the form of food social assistance in the form of non-cash given to Beneficiary Families (KPM) every month through electronic accounts and is only used to buy food in E-warong in collaboration with banks. In BPNT distribution management in Rembang Regency, the planning aspect begins with the data collection and validation of population data, with the aim of channeling BPNT on target. Organizing is done in coordination between the Ministry of Social Affairs, Social Services, Women's Empowerment and Family Planning District. Rembang, BNI, and e-warong agents in each district. The implementation was carried out in stages, by distributing non-cash assistance of Rp 110,000.00 per family. Supervision is carried out in coordination with BNI, because the distribution system uses electronic money. The obstacle faced is that there are still residents who are eligible for assistance, but have not been distributed by BPNT. So in the future there needs to be up to date data validation. In the future, the distribution will be more on target.
Implementation of One-Stop Services Policy (PTSP) in North Jakarta City, DKI Jakarta Province Mary Ismowati; Ahmad Hidayat Rahadian; Muhammad Ali Massyhury; Muhammad Rafi Suryadi
Jurnal Ilmiah Ilmu Administrasi Publik Vol 10, No 2 (2020)
Publisher : Program Pascasarjana Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/jiap.v10i2.16477

Abstract

The aim of the study was to obtain a formulation of the implementation of the One-Stop Services Policy (PTSP) in the North Jakarta Administrative City, namely the implementation of Perda No. 12 of 2013, and the Implementation of Presidential Regulation No. 91 of 2017 concerning the acceleration of ease of doing business through the implementation of an information technology-based licensing system (OSS). The research method used a qualitative approach by conducting interviews with a number of informants to determine the conditions and phenomena of the implementation of PTSP policies in North Jakarta. The research involved two research members from students in the framework of thesis research. The results of the research show that implementers have understood their duties and functions, but in the smooth running of their duties, they are constrained by a lack of human resources both in quantity and quality, support for information technology equipment that is not up to date, including the availability of information technology personnel at the district and sub-district levels. Then the OSS policy according to PP No. 24/2018 has not been fully effective, because it has not been fully integrated with the existing licensing system in PM-PTSP DKI Jakarta, namely JakEVO. The main obstacle to policy implementation, namely in terms of human resources, employee status has not been transferred to functional positions so that it affects career ranks and motivation. In addition, there is no HR competency standard for services, for online system services are not implemented according to target. The solution to overcome the obstacles conceptually has not been done.
Coordination to Reduce Maternal and Infant Mortality in Tasikmalaya District Jiwa Riwayanti; Heru Nurasa; Erlis Karnesih
Jurnal Ilmiah Ilmu Administrasi Publik Vol 10, No 1 (2020)
Publisher : Program Pascasarjana Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/jiap.v10i1.14592

Abstract

This research explains coordination to reduce maternal and infant mortality rates in Tasikmalaya District. The background of this study is the phenomenon of high maternal and infant mortality rates in West Java including in Tasikmalaya District. The method used in this research is descriptive with a qualitative approach carried out through interviews and observations of the parties involved in the expanding maternal and infant survival in Tasikmalaya District, reinforced by secondary data studies from the results of previous research, as well as data from related institutions. In order for the system in coordination to be effective it is necessary to improve in several aspects related to the system in coordination, in which there are three main dimensions in coordination, the dimensions of the mandate, systems and behaviors.

Page 17 of 50 | Total Record : 492

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