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INDONESIA
Indonesian Journal of Da'wah Management Scholars
Published by Perkumpulan Ahli Manajemen Dakwah Indonesia
ISSN : -     EISSN : 31099866     DOI : https://doi.org/10.64991/indo-jdms.v1i01.8
Core Subject : Religion, Science, Social,
Religion Decision Sciences, Operations Research & Management Social Sciences
Indonesian Journal of Dawah Management Scholars is a scholarly and open access interdisciplinary journal that is published twice a year. The journal provides a means for sustained discussion of relevant issues that fall within the focus and scope of the journal, which can be examined empirically. The journal publishes research articles covering all aspects of dawah management or organization. The broad range of Islamic contexts published by the journal includes, but is not limited to, research in research in Islamic philanthropy and humanitarian, mosques, halal tourism, Hajj and Umrah management, Muslim workers, Islamic economic institutions, zakat and waqf management, dawah strategies, etc. We warmly invite all individuals who possess a keen interest in the focus and scope to contribute to our publication.
Arjuna Subject : Ilmu Sosial - Ilmu Sosial (Lain-Lain)
Articles 13 Documents
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Donor Management for Zakat Institutions: Experience From Indonesia Ashadi Cahyadi; Sesilia Tri Andevi; Evina Nurmayani; Farizal Hammi Farij
Indonesian Journal of Da'wah Management Scholars Vol. 1 No. 01 (2025): April - September
Publisher : Perkumpulan Ahli Manajemen Dakwah Indonesia (PAMDI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.64991/indo-jdms.v1i01.8

Abstract

Purpose – This paper compares donor management in Indonesian zakat institutions. Then see how far the donation results are obtained. Design/methodology/approach – From the beginning, we followed qualitative rules with a case study approach in two national zakat institutions: the Inisiatif Zakat Indonesia (IZI) and the Lembaga Amil Zakat Nasional Dewan Dakwah (Laznas DD) Bengkulu Province Branch. Findings – Donor management determines the amount of donations received by zakat institutions. IZI emphasizes understanding donor characteristics through direct communication and social media. At the same time, Laznas DD focuses more on personal interaction through dawn activities and offers various donation methods. Laznas DD utilizes a Customer Relationship Management (CRM) system to maintain communication and increase donor satisfaction and loyalty. With various marketing strategies, both institutions have succeeded in expanding the reach of donors and optimizing zakat collection, increasing the effectiveness of fund management. Research implications – Our findings emphasize the importance of paying attention to the process and approach to donors. The ability to manage donors has a positive impact on the amount of zakat funds collected. Thus, practitioners need to adopt our findings or innovate to find appropriate strategies to maintain donors. Originality/value – Studies on philanthropic institution donors have been repeatedly reviewed. Unfortunately, donor management in the context of zakat institutions is forgotten. Our study fills this gap by comparing two zakat institutions in Indonesia. Keywords - Donor management, Zakat Institutions, Fundraising, Indonesia. Paper type - Research paper
Building A Religious Tourism Village: An Ethnographic Study of the Emergence of Intellectual Authority Indra Pratama Putra Salmon
Indonesian Journal of Da'wah Management Scholars Vol. 1 No. 01 (2025): April - September
Publisher : Perkumpulan Ahli Manajemen Dakwah Indonesia (PAMDI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.64991/indo-jdms.v1i01.11

Abstract

Purpose – The Indonesian government is promoting religious moderation as a counter-narrative to extremism and intolerance. The propagation of this ideology is facilitated by a variety of strategies, including the establishment of religious tolerance tourism villages. This article aims to elucidate the process of establishing a religious tourism village in Rama Agung Village, North Bengkulu Regency, Indonesia. Design/methodology/approach – This research has been in progress since 2022, with data collection and analysis ongoing until 2024. During this period, we engaged in repeated fieldwork, which included conducting in-depth interviews and observations, as well as participating in a series of village activities. The ethnographic procedure was meticulously divided into four stages: preliminary fieldwork, fieldwork, data processing and analysis, and the presentation of findings. The collected data was then subjected to a rigorous analysis using a systematic coding, categorization, and placement system. Findings – Despite initial rejection during its nascent stages, academics ultimately emerged as a pivotal element in the successful establishment of the five-religion tourist village in Rama Agung. This recognition was achieved after the village underwent various stages of development. The following stages were identified: 1) government support; 2) ideas and assistance from academics; 3) cross-sectoral coordination and the formation; 4) internal village coordination and the formation of the Interfaith Community Forum (FPUB); 5) tourist attractions; and 6) participation in competitions. Research implications – This article presents significant findings for practitioners in the field of religious tourism, underscoring the necessity for academics to be entrusted with the authority to develop innovations tailored to the potential of villages. This authority will ultimately result in the establishment of FPUB as a counterbalance in decision-making, thereby reducing conflicts and jealousy in villages. Originality/value – Research on religious tourism villages and tolerance villages remains sparse due to the nascent state of this model. Consequently, there is a necessity for efforts to document a variety of perspectives to increase knowledge. This is the inaugural study to delineate the process of establishing a tourism village based on five different religions. Keywords - Religious tourism, Tourism village, Stakeholders, Desa Rama Agung. Paper type - Research paper
Muslim Entrepreneurs with Disabilities in Digital Era: A Study of Islamic Management Practices and Social Empowerment Muhajir Sulthonul Aziz; Moh Ilham
Indonesian Journal of Da'wah Management Scholars Vol. 1 No. 01 (2025): April - September
Publisher : Perkumpulan Ahli Manajemen Dakwah Indonesia (PAMDI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.64991/indo-jdms.v1i01.13

Abstract

Purpose – This trend of inclusive digital entrepreneurship among people with disability adhering to Islam represents a significant change in the way that marginalized communities are interacting with economic and religious spheres. The purpose is to examine how the presence of disabled Muslim entrepreneurs in social media is a space of managing Islamically business, empowerment and spiritual expressions. Design/methodology/approach – In this study a qualitative collective case study was carried out with five disabled Muslim entrepreneurs. Data were also collected by semi-structure interview, digital content observation and document followed by research method using code and category in analysing to interpret the managerial, spiritual, and empowerment in their practices of digital entrepreneurship. Findings – The paper concludes that social media is more than merely a marketing space, but is also an encompassing managerial space and spiritual space. Through the stories of the participants, they reveal how Islamic values of barakah, amanah and ihsan are interwoven into their business narrative. And they construct robust self-identities themselves and nurturing digital communities despite limitations in physicality and society. Research implications – The findings serve to demonstrate the power of social media to contribute towards more inclusive forms of Islamic entrepreneurship, particularly when experiences of lived spirituality are foregrounded. It also demonstrates the necessary option of policies for digital accessibility and faith-based business development among disabled people. Originality/value – The paper is amongst the first to provide a comprehensive analysis of Islamic management, disability inclusion and digital entrepreneurship through an empirically grounded synthesis at an analytical level. Keywords - Inclusive entrepreneurship, Islamic management, Disability, Social media. Paper type - Research paper
Enhancing Muslim Charity Commitment for Donations: Does Perceived Value Influence? Netta Agusti; Clara Sahfitri; Asep Suryaman
Indonesian Journal of Da'wah Management Scholars Vol. 1 No. 01 (2025): April - September
Publisher : Perkumpulan Ahli Manajemen Dakwah Indonesia (PAMDI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.64991/indo-jdms.v1i01.14

Abstract

Purpose – The viability of Islamic charitable institutions is contingent upon the dedication of their benefactors. The present study aims to examine the effect of perceived value on Muslim charity commitment and to identify the factors that influence it. Design/methodology/approach – The approach used in this study is a quantitative approach, with the Pearson correlation method serving as the primary statistical tool. The data were collected through the administration of questionnaires distributed online to donors at Inisiatif Zakat Indonesia (IZI). The data analysis techniques employed included simple regression tests and coefficient of determination (R²) tests. Findings – The regression test analysis indicate a substantial and statistically significant relationship between perceived value and donor commitment, with a correlation value of r = 0.500. The regression equation Y = 11.122 + 0.500X demonstrates a direct correlation between an increase in perceived value and a concomitant increase in donor commitment, with a statistical significance of 0.500. The statistical significance of the relationship is confirmed by the p-value of 0.000, which is smaller than 0.05. Consequently, as the perceived value to the donor increases, so does their propensity to donate. A comprehensive analysis of the pertinent factors reveals three distinct categories: emotional, social, and quality factors. Furthermore, the R2 test results indicate a relationship between perceived value and variable donor commitment of 57.1%. The remaining 42.9% is influenced by other factors: trust, service satisfaction, transparency, accountability, identification with the organization, and previous experience. Research implications – This paper posits that it is imperative for the administrators of Islamic charitable institutions to attend to the needs of donors in the future. In addition to the religious obligation to give to one another, donors need to be informed about their contributions. Originality/value – The perceived value has been repeatedly tested at the organizational level. However, tests examining the influence of these variables on donor commitment in Islamic charities have been neglected.
A Bibliometric Study of Mosque Literature in Reputable International Journals Muhammad Nabahan Azizy
Indonesian Journal of Da'wah Management Scholars Vol. 1 No. 02 (2025): October - March
Publisher : Perkumpulan Ahli Manajemen Dakwah Indonesia (PAMDI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.64991/indo-jdms.v1i02.17

Abstract

Purpose – This article aims to map studies on mosques published in Scopus between 2014 to 2023. Design/methodology/approach – A bibliometric approach was used in four steps: determining keywords and extracting article data using Publish or Perish (PoP), selecting and processing articles, processing Digital Object Identifier (DOI), and presenting the findings. Findings – Malaysia has been a leading contributor to the field of mosque studies, as evidenced by its dominance in terms of geographical distribution, institutional affiliation, and the authorship of scholarly works in this area. The mapping of studies was distributed across five primary subjects: architecture, building design, Malaysia, Muslim life, and mosque design methodology. Consequently, the field of mosque studies has been predominantly shaped by architectural scholarship in the past decade. Research implications – Mosques should prioritize aesthetic appeal and practical functionality as places of worship and community centers. Future researchers must expand the scope of inquiry beyond mere worship to encompass the multifaceted functionality of mosques. The implementation of optimal strategies facilitates the establishment of a societal framework that originates within the confines of the mosque. Originality/value – The field of mosque studies has undergone significant expansion; however, the existing literature is predominantly organized by thematic categories. Paper type Research paper
Cultivating Innovation: The Mediating Role of Flexible Work Arrangements between Islamic Organizational Culture and Innovative Work Behavior in Philanthropic Institutions Nurul Alvi Chindi Fadhilah; Solomon Mequanent Biwota
Indonesian Journal of Da'wah Management Scholars Vol. 1 No. 02 (2025): October - March
Publisher : Perkumpulan Ahli Manajemen Dakwah Indonesia (PAMDI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.64991/indo-jdms.v1i02.22

Abstract

Purpose – This study examines the effect of Islamic organizational culture (IOC) on innovative work behaviour (IWB), with flexible work arrangements (FWA) serving as a mediator variable. Design/methodology/approach – A quantitative study methodology was utilized, employing questionnaires as the primary instrument for data collection, with data analyzed using SPSS version 26. The Sobel test was utilized to evaluate the mediating affect. The entire sample comprised 59 responders from six Islamic philanthropic institutions. Findings – The findings indicate that IOC exerts a positive and significant influence on FWA. Furthermore, there exists a notable positive and significant relationship between IOC and IWB. Additionally, FWA are shown to significantly enhance IWB. Nevertheless, the FWA does not serve as a mediator in the relationship between the IOC and the IWB. Research implications – The results affirm the significance of fostering Islamic principles that correspond with adaptable work policies to encourage innovative work behavior. Institutions ought to establish value-based frameworks (trust, fairness, integrity) and incorporate them into human resource practices, leadership, performance assessment, competency enhancement, and reward mechanisms. Originality/value – This study offers empirical data about the mediating function of FWA in the relationship between IOC and (IWB), utilising a sample of Islamic charitable institutions; it enhances the literature on value-based organizational behavior in a non-corporate context. Paper type - Research paper
Charity Connectors and Da’wah Motivation: A Phenomenological Study of Generation Z Muslim Volunteers Jasita Apriyani; Muhammad Syaoki
Indonesian Journal of Da'wah Management Scholars Vol. 1 No. 02 (2025): October - March
Publisher : Perkumpulan Ahli Manajemen Dakwah Indonesia (PAMDI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.64991/indo-jdms.v1i02.26

Abstract

Purpose – This study explores the meaning of volunteerism for Generation Z Muslims who are active in social-religious organizations. The present study is noteworthy not only due to the dearth of extant research on the subject, but also in light of the observed decline in social cohesion, the rise of individualism, and the pernicious influence of the virtual world. Design/methodology/approach – A phenomenological approach was used to discover the deepest meaning for Generation Z Muslims at Madrasah Relawan Bengkulu (MRB). The spiral method was used to conduct repeated interviews with eight informants who were registered as active volunteers at MRB. Non-participatory observation and documentation were used as supplementary methods. The transcription, coding and thematic analysis procedures were carried out meticulously. The systematic writing of the research results followed the thematic analysis, with the discussion exploring only two novel aspects. Findings – This study found five themes in the meaning of volunteerism: social sensitivity (altruism), emotional satisfaction, organizational activism, charitable connectors, and da'wah motivation. Two unexpected findings that emerged were: 1) the role of volunteers as charity connectors, who link donors with beneficiary communities; and 2) the self-motivation to preach, which views volunteerism as part of practizing Islam. Research implications – Social-religious organizations need to design volunteer program that can develop social involvement and spiritual commitment, in order to maintain the sustainability of volunteer participation. Originality/value – The originality of this research lies in its emphasis on the dual role of Generation Z Muslim volunteers as agents of charity and Islamic preaching. Paper type - Research paper
Digital Marketing Transformation in Hajj and Umrah Agencies: A Systematic Literature Review Anisa Ul Husna; M. Azizzullah Ilyas; Sari Rahma Nurfadilah; Berkat Rizky; Okta Agustiawan
Indonesian Journal of Da'wah Management Scholars Vol. 1 No. 02 (2025): October - March
Publisher : Perkumpulan Ahli Manajemen Dakwah Indonesia (PAMDI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.64991/indo-jdms.v1i02.29

Abstract

Purpose – This study analyzes the evolution of digital marketing strategies used by Hajj and Umrah travel agencies in Indonesia from 2021 to 2025. Design/methodology/approach – A Systematic Literature Review (SLR) approach was used to collect data, analyze, assess, and conclude articles. Data analysis took place between 2021 and 2025. Findings – From 850 articles identified, 118 were selected for analysis. The findings show a major shift from traditional marketing approaches toward fully integrated digital strategies. By 2023–2025, digital marketing became the primary tool for competition, with agencies relying on websites, SEO, social media, paid ads, WhatsApp Business, and content-based engagement to build trust and attract pilgrims. Research implications – The study concludes that digital marketing is now essential for maintaining competitiveness in the Hajj and Umrah industry and highlights the need for personalized digital experiences and continuous adaptation to consumer behavior. Originality/value – Previous research has focused on the interplay of digital marketing, but few studies have focused on the transformation of digital marketing in Umrah travel agencies.
Strategic Da’wah Management in Building Millennial Spirituality through Social Media Munawarotul Muna; Muhammad Khoirul Malik; Bobby Rachman Santoso
Indonesian Journal of Da'wah Management Scholars Vol. 2 No. 01 (2026): April - September
Publisher : Perkumpulan Ahli Manajemen Dakwah Indonesia (PAMDI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.64991/indo-jdms.v2i01.15

Abstract

Purpose- This study aims to evaluate the extent of public perception of Koh Dennis Lim by analyzing public responses and the da'wah strategies used by Koh Dennis Lim in spiritually guiding millennial teenagers through da'wah media platforms such as YouTube. Design/Methodology/Approach - The method used in this research is a qualitative method, which is an in-depth approach to understanding a phenomenon. This research adopts a virtual ethnography approach, which is designed to understand the experience of virtual and digital worlds, including digital platforms and complex public networks. This approach developed in response to advances in internet technology Findings- The results of the research obtained are that the better the reputation Koh Dennis Lim has, the more followers will follow his da'wah studies. From here millennial teenagers are interested in the da'wah presented by Koh Dennis Lim, so that millennial teenagers can foster spirituality in themselves through the da'wah messages contained in Koh Dennis Lim's da'wah studies. Research implication- The findings in this study show that Koh Dennis Lim's proselytizing activities through social media have a major impact on his reputation in guiding teenagers' spirituality through social media, Originalty/Value- This paper presents the use of social media for preaching by analyzing the spirituality of teenage followers of Koh Dennis Lim's study using da'i image theory.
Assessing Organizational Maturity in a University-Based Da'wah Technology Center: An Organizational Maturity Index Approach Evi Septiani Tavip Hayati; Euis Marlina
Indonesian Journal of Da'wah Management Scholars Vol. 2 No. 01 (2026): April - September
Publisher : Perkumpulan Ahli Manajemen Dakwah Indonesia (PAMDI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.64991/indo-jdms.v2i01.25

Abstract

Purpose – This study evaluates the Center for Da'wah Technology Development (Pusat Pengembangan Teknologi Dakwah/PPTD) of the Faculty of Da'wah and Communication's organizational maturity in supporting student competency development using the Organizational Maturity Index (OMI). Design/methodology/approach – This study uses a quantitative survey method with an OMI-based questionnaire to measure six main dimensions of organizational maturity, namely: Management Process, Leadership and Strategy, Risk Management, Resource Management, Culture and Employee Development, and Performance Measurement and Evaluation. Respondents consisted of 49 active PPTD members with varying lengths of involvement Findings – The results show that PPTD has a relatively high average maturity level (3.9), with the highest score in the Culture and Employee Development dimension (4.2), indicating a collaborative and innovative environment. However, there is a gap between the actual conditions and the respondents' expectations in the aspects of Risk Management and Performance Measurement, with a gap value of 1.1. Respondents also expect improvements in technology, facilities, and intensive training. Research implications – These results indicate that although PPTD has advanced in several aspects of organizational maturity, there is an urgent need to improve the performance evaluation system, ensure adequate budget allocation, strengthen risk mitigation, and allocate resources to enhance the organization's resilience and effectiveness. The implication of this study is the importance of PPTD investing in technology and strengthening its culture of innovation to achieve higher operational efficiency and organizational resilience in the face of the challenges of the digital era. Originality/value – This study is among the first to apply the Organizational Maturity Index (OMI) to a university-based da'wah technology center within an Islamic higher education context. It extends the use of OMI beyond business organizations and highlights how organizational maturity can be developed in a resource-limited yet innovation-driven environment. The findings provide a valuable reference for similar educational and faith-based organization

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