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Public Services, Public Acceptance, and Satisfaction: Macro Evaluation of Government Services in Sigi Regency Muzakir Tawil; Yulizar Pramudika Tawil; giska mala rahmarini; Indra P P Salmon
Journal of Governance Volume 6, Issue 1 : (2021) June
Publisher : Universitas Sultan Ageng Tirtayasa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31506/jog.v6i1.10831

Abstract

The background of this research is the justification of findings in the form of public services in Indonesia in general, which are not good and not satisfactory. The objectives of this research are; 1) testing the level of public satisfaction with the implementation of basic service programs in Sigi Regency (14 indicators), and; 2) testing the level of public acceptance of the implementation of development programs in Sigi Regency (9 indicators). We use a mix-method approach in analyzing the results of public satisfaction and public acceptance to obtain the depth of data and field results. The results showed that the index of public acceptance of public services in Sigi Regency was 3.92, which means that the majority of Sigi Regency people received local government programs simultaneously. Partially, there are three dimensions in the form of program effectiveness, program efficiency, and dimensions of trust concerning the index of public acceptance of public services in Sigi Regency which is below the average score. However, this dimension does not simultaneously affect the level of public trust in public services in Sigi Regency with a total increase of 76.02%. The implication of this research is the existence of alternative strategies for improvement to improve public acceptance (IPM) and public satisfaction (IKM), including efficiency and public trust in the public acceptance index (IPM) framework, as well as safety and comfort within the public satisfaction index framework (IKM).Keywords: public service; public acceptance index; public satisfaction index; Sigi Regency.
THE MOSQUE MANAGEMENT INNOVATION: EXPLAINING PROCESS AND DRIVING FORCES Ihsan Rahmat; Ashadi Cahyadi; Indra Pratama Putra Salmon
Jurnal MD Vol 5, No 2 (2019)
Publisher : UIN Sunan Kalijaga

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (567.406 KB) | DOI: 10.14421/jmd.2019.52-02

Abstract

This study aims to explain the innovation process and driving factors in the mosque. This is important because innovation is too focused on the economic sector, forgetting religious institutions. Modern mosques continue to display stretching innovation, but previous studies have not been explaining how to the process. 12 innovative programs in Masjid At-Taqwa Anggut owned by Bengkulu City Government have been appointed as cases. We conducted in-depth interviews with 11 mosque officials and 7 days were used for observation. Seeing how the innovation process, we have used keyword discovery techniques and data categorization. We found a relatively similar pattern in every program. The innovation process in At-Taqwa Anggut starts the needs of worshipers, idea generation, Islamic focus discussion, development, and program execution. Requesting perspective to the Mosque Sharia Council (Islamic expert) is an interesting process. It turned out to be a unique finding because the general framework had not yet been published. Three of the driving factors considered to have a strong influence are the mayor's leadership, the love of the mosque, and the spirituality motivation in the motto of fastabikul khairat.Keywords: Innovation, Mosque Management, Religious Institution
PANDEMI COVID-19 INDONESIA: KAJIAN PEMIKIRAN, KEBIJAKAN RITUAL IBADAH, DAN EKONOMI ISLAM (MAQASID ASY-SYARIAH) Azibur Rahman; Wahyu Eko Pujianto; Indra Pratama Putra Salmon
Jurnal Studi Agama dan Masyarakat Vol 17, No 2 (2021): JURNAL STUDI AGAMA DAN MASYARAKAT
Publisher : LP2M IAIN Palangka Raya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23971/jsam.v17i2.2983

Abstract

Since Covid-19 pandemic occurred, the government and authorities in Indonesia have restricted almost all community activities in Indonesia, including various activities in houses of worship having an impact on the socio-economic vulnerability of Muslims. This study was to describe the phenomenon of the condition of Muslims affected by the pandemic, by providing a Muslim perspective as well as explaining how Islam responds to the epidemic phenomenon, restriction policies, and socio-economics. This study applied a literature study with a qualitative approach to obtain descriptive and qualitative analytical data. The data were collected through reviewing literature and data about the current situation of Covid -19 pandemic and the ongoing dynamics of Muslim people. This study was a literature study collaborating between Islamic perspectives with contemporary phenomena and theories so that they contributed to strengthening the argument that Islam and its experiences were still very relevant to today's conditions. The result showed that: first, Islam provided jabariyah and qadariyah perspectives for Muslims in responding to the pandemic phenomenon; second, Islam provided relevant perspectives in policy formulation during the pandemic, and; third, Islam emphasized that Maqasid Asy-Sharia was a strategy and concept in overcoming the economic vulnerability of the community during and after the pandemic.
PERAN OMBUDSMAN REPUBLIK INDONESIA PERWAKILAN PROVINSI JAWA TIMUR DALAM PENYELESAIAN LAPORAN ATAS DUGAAN MALADMINISTRASI PENYELENGGARAAN PELAYANAN PUBLIK (Studi Kasus Penerimaan Peserta Didik Baru 2013 di Kota Surabaya) INDRA PRATAMA PUTRA SALMON
Publika Vol 2 No 3 (2014)
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/publika.v2n3.p%p

Abstract

PERAN OMBUDSMAN REPUBLIK INDONESIA PERWAKILAN PROVINSI JAWA TIMUR DALAM PENYELESAIAN LAPORAN ATAS DUGAAN MALADMINISTRASI PENYELENGGARAAN PELAYANAN PUBLIK (Studi Kasus Penerimaan Peserta Didik Baru 2013 di Kota Surabaya) Abstrak Tahun 1998 adalah era reformasi di Indonesia. Pada masa ini, terjadi transisi besar, termasuk dalam sistem pemerintahan dan sistem pengawasannya. Desentralisasi merupakan bentuk transisi sistem pemerintahan, yang salah satu prakteknya adalah pelayanan bidang pendidikan. Pemerintah dalam hal ini wajib memberikan akses penuh atas pelayan pendidikan tehadap masyarakat mengingat hal ini merupakan amanah konstitusi di Indonesia, yakni dalam UUD 1945. Disamping itu, sistem pengawasan yang ada diwujudkan melalui berdirinya sebuah lembaga, yakni Ombudsman Republik Indonesia. Ombudsman memiliki fungsi peran dalam penyelenggaraan pelayanan publik, termasuk dalam pelayanan pendidikan. Pada tahun 2013, ombudsman memiliki peran dalam permasalahan proses penyelenggaraan pelayanan pendidikan, terjadi di Kota Surabaya. Peneletian ini bertujuan menjelaskan Peran Ombudsman Republik Indonesia Perwakilan Propinsi Jawa Timur Dalam Penyelesaian Laporan Atas Dugaan Maladministrasi Penyelenggara Pelayanan Publik (Studi Kasus Penerimaan Peserta Didik Baru 2013 di Kota Surabaya). Berfokus pada pencarian fakta permasalahan, dikuatkan dengan teori pelayanan publik dan didasarkan pada peraturan ombudsman akan menjelaskan tentang begaimana penelitian ini dirampungkan. Dan hasilnya, terjadi permasalahan pelayanan pendidikan khususnya pada PPDB 2013 dan Ombudsman telah melakukan perannya dengan baik Kata Kunci : Pelayanan pendidikan, Maladministrasi, Peran Ombudsman.
Embrio Destinasi Wisata Religi Baru: Identifikasi Komponen 3A Berbasis Wisata Ziarah Desa Balun, Lamongan Indra P P Salmon; Ismail I; Wahyu Eko Pujianto; Fitroh Nadyah
JURNAL ILMIAH SYI'AR Vol 20, No 1 (2020): Juni 2020
Publisher : Institut Agama Islam Negeri Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29300/syr.v20i1.2948

Abstract

This study aims to examine the readiness and feasibility of supporting components in the midst of the designation of the Balun Village as the Pancasila Village and the Religious Tourism District of Lamongan Regency. Cultural attractions offered are the Mbah Alun Graveyard Site and the value of pluralism of religious community life in Balun Village. The study used a qualitative method with a descriptive analytic and participatory rural appraisal (PRA) approach. Data collection techniques in the form of narratives sourced from several informants, secondary statistical data, and field documentation. The results of the study indicate that the readiness represented in component 3A, namely: Attractions, in the form of cultural attractions either physical or tangible (pilgrimage sites) and non-physical or intangible (values of pluralism of society / diversity and religious festivals) have been owned and run for decades; Accessibility in the form of distance to Balun Village from strategic points relatively close (2-5 km) and road infrastructure conditions, as well as; Amenities and additional supporting elements in the form of services and other supporting services available such as accommodation for tourists, restaurants and culinary centers, souvenir centers, transportation points and access close to the main road. Another development that needs to be done is improvement in terms of accessibility considering the opportunity of arrival at the Balun Village Pilgrimage Site jumped dramatically on certain religious holidays.
Can Deliberative Policy Reconcile Religious Conflict? A Construction from the Insight of Jamaah Ahmadiyah Indonesia Ihsan Rahmat; Indra Pratama Putra Salmon; Amrih Setyo Raharjo
NALAR Vol 5, No 1 (2021): Religious Moderation
Publisher : IAIN Palangka Raya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23971/njppi.v5i1.2445

Abstract

The state has failed to manage religious conflicts. Not only from the side of the government apparatus, which helped provoke the mass to the loss of life, but also weak and biased central regulations. The fact is that national policies do not complete the agenda and content of interests. This study argues that an important deliberative policy is made in each conflict area as a reinforcement for national policy. We construct a deliberative policy flow for religious conflicts based on academic guidelines and the case of the Jamaah Ahmadiyah Indonesia (JAI) in Colo Village, Kudus Regency, Central Java Province. This study is sourced from data collected in November 2018 through documentation, interviews, and observations. We have interviewed the village government, religious leaders, active congregations, and residents. The results of the interviews were processed through the process of transcription, determining keywords, categorizing, and defining. Data refined in October 2020 through literature studies and news clipping. We have described policies as triggers of conflict, identified four patterns of JAI conflict in Indonesia, and explained the dynamics of Ahmadiyyah diversity with local Muslims in Colo. Primarily, this study contains a deliberative policy-making process. The key to this policy is a participatory, informative, balanced, and thorough discussion of all parties. The task in the future is the need to examine the deliberative policy flow that we have constructed to ensure that this can be applied.Keywords : Religious Conflict; Deliberative Policy; Jamaah Ahmadiyyah Indonesia
Penerapan Collaborative Governance dalam Pengentasan Kumuh dan Isu Pengembangan Potensi Lokal Kawasan Pesisir Kabupaten Tangerang Indra Pratama Putra Salmon; Ismail
Journal of Public Administration and Government Vol. 1 No. 2 (2019)
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik Universitas Tadulako

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (793.203 KB) | DOI: 10.22487/jpag.v1i2.28

Abstract

Penelitian ini mengkaji strategi collaborative governance dalam mengatasi paradoks berupa tingginya potensi sumber daya alam (SDA). Sangat menarik ketika terjadi paradoks banyaknya kelebihan dan peluang kesejahteraan namun pada kenyataannya belum mampu terselesaikan dan terjadi keterpurukan. Dengan dilatarbelakangi oleh fenomena kumuh permukiman, minimnya prasarana sarana utilitas (PSU), serta kemiskinan di Pesisir Kabupaten Tangerang, penelitian ini berupaya menjelaskan peran stakeholder dalam upaya mengatasi masalah tersebut. Objek penelitian yakni di 4 (empat) kawasan pesisir di Kabupaten Tangerang yakni Desa Dadap, Desa Tanjung Pasir, Desa Kohod, dan Desa Surya Bahari. Metode penelitian dilakukan dengan wawancara, observasi, dan studi dokumen. Teknik analisis dilakukan dengan teknik participation rural appraisal (PRA) yang dilanjutkan pemetaan SWOT dan penyusunan strategi pembangunan kawasan. Hasil penelitian menunjukkan bahwa setiap kawasan memiliki isu strategis dan potensi lokal yang berbeda. Skema kerjasama antar stakeholder sesuai dengan kewenangan dan tanggung jawab berpeluang menjadikan 4 (empat) desa di Kabupaten Tangerang berpotensi mengalami kemajuan perkembangan, baik dari aspek sosial maupun ekonomi. Upaya awal yakni dengan melaksanakan skema berbagi peran antar stakeholder dalam pengentasan kumuh serta meningkatkan standar kualitas permukiman beserta PSU sesuai dengan ketentuan regulasi kebijakan. Upaya selanjutnya yakni dengan penguatan kemampuan warga beserta aspek pendukung dalam mengoptimalkan potensi lokal seperti hasil perikanan/kelautan (tangkap/budidaya), agro, pertanian, dan wisata berbasis pesisir
PARTISIPASI DALAM KERANGKA PROGRAM PEMOLISIAN MASYARAKAT MENUJU MASYARAKAT AMAN: TINJAUAN NARATIF: TINJAUAN NARATIF Indra Pratama Putra Salmon
JIAPI: Jurnal Ilmu Administrasi Dan Pemerintahan Indonesia Vol. 3 No. 2 (2022): December
Publisher : Universitas Terbuka

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33830/jiapi.v3i2.107

Abstract

The development of modernization and global dynamics basically brings a comprehensive impact on the socio-economic and cultural life of the community. In addition to being a shared goal, it also has a negative impact on society. This study uses a literature study methodology with a narrative analysis approach. The study uses data, theoretical literature, and previous studies as strengths in writing analysis. The results of the study show that technological developments have both positive and negative impacts on society, such as poverty, inequality, and other social ills. The impact was running which initially took place in urban areas, then continued in rural areas considering the trends that occurred in urban areas began to enter and develop in rural areas. On the other hand, the limitations of stakeholders (in this case the police) demand synergy with groups outside of these stakeholders, which in this case is the involvement of the community to contribute to creating stability, security and environmental order. In this regard, the community policing strategy becomes an alternative in overcoming and overcoming disturbances and threats to security and public order. The urgency and contribution of this study is that it is important to carry out community policing efforts to overcome criminal acts and even crimes in the community that can cause losses and damage in practice.
Buruknya Layanan dalam Kerangka Otonomi Khusus: Apakah Papua Masih Memiliki Kesempatan untuk Berkembang? Indra Pratama Putra Salmon; Agung Budi Irawan; Asih Widi Lestari; Fierda Nurany; Ihsan Rahmat
Jurnal Ilmu Sosial dan Humaniora Vol. 11 No. 3 (2022)
Publisher : Universitas Pendidikan Ganesha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23887/jish.v11i3.40754

Abstract

Pembangunan daerah di Provinsi Papua dalam kerangka otonomi khusus belum memiliki capaian signifikan meskipun telah berjalan selama dua puluh tahun. Kajian ini bertujuan merumuskan solusi atas belum otimalnya capaian pembangunan layanan dasar (pendidikan dan kesehatan) di Provinsi Papua dalam kerangka otonomi khusus. Metode yang digunakan berupa metode kualitatif dengan pendekatan naratif melalui studi kepustakaan. Data dan literatur dikumpulkan dari beberapa kajian bereputasi dengan topik kata kunci “otonomi khusus”, “layanan dasar”, dan “Provinsi Papua”. Analisa dilakukan dengan teknik triangulasi data dan literatur hasil penelitian untuk kemudian peneliti menarik sintesis dari setiap garis besar fokus kajian secara sistematis. Hasil penelitian menunjukkan bahwa tingginya dana otonomi khusus telah berkorelasi dengan peningkatan capaian pembangunan seperti IPM dan peningkatan lauanan dasar (pendidikan dan kesehatan), namun signifikansinya sangat rendah. Pada Undang-Undang Otonomi Khusus terbaru, Provinsi Papua berkesempatan besar dalam berkontestasi secara nasional mengingat adanya peningkatan alokasi anggaran otonomi khusus guna mengakselerasi pola pembangunan. Sebagai alternative rekomendasi, kajian ini menawarkan alternative solusi berupa perbaikan pemahaman esensi otonomi khusus yang bukan hanya dari perspektif fiscal, perbaikan model mekanisme transfer dan pengawasan, intensifikasi dan optimalisasi koordinasi pemerintah dengan pemerintah daerah dalam kerangka pembangunan pos-pos strategis pembangunan, dan meninjau ulang terkait dasar petunjuk pelaksanaan dan petunjuk teknis sebagai pedoman. Implikasi penelitian ini adalah perlunya perbaikan pada aspek-aspek strategis dalam pengembangan layanan dasar di Papua melalui mekanisme solusi yang direkomendasikan.
Supply Chain Management Model at Pumpkin Production Center in East Java Haryono, Haryono; Siswati, Endhang; Epriliati, Indah; Muchid, Mochammad; Salmon, Indra Pratama Putra
Buletin Penelitian Sosial Ekonomi Pertanian Fakultas Pertanian Universitas Haluoleo Vol 22, No 2 (2020)
Publisher : Department of Agribusiness Halu Oleo University Kendari Southeast Sulawesi

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (695.085 KB) | DOI: 10.37149/bpsosek.v22i2.13811

Abstract

This study is based on the need to make pumpkin as an alternative in food diversification through the role of business people. The initial strategy was to approach mapping the actors in the pumpkin agriculture sector from upstream to downstream. The aim of this research was to map the supply chain management of pumpkin in pumpkin production centers in East Java. This research used qualitative methods and participatory approaches. Data collection was done through in-depth interviews, observation, and study of documents and data. The results showed that the management of pumpkin supply chain in East Java had a structure, mechanism, and institutional pattern. The existing structure was formed through the role of 9 (nine) business operators in the pumpkin agriculture sector. Information flow occurs in two directions in the form of information on the quality and quantity of pumpkin harvested, the market price of pumpkin, previous collaboration experience, products that have been produced from pumpkin, pumpkin distribution schedule, and product innovations that have been produced from pumpkin harvest. Financial flow was carried out in the form of cash and credit between business actors. The product flow is in the form of fresh pumpkin products to semi-processed products such as pumpkin chips and pumpkin flour. Based on the supply chain flow patterns, the interwoven relationships that occur are vertical/horizontal as well as trade and partnership patterns.