cover
Contact Name
Asep Rahman
Contact Email
aseprahman@ybli.or.id
Phone
+6281527083919
Journal Mail Official
aseprahman@ybli.or.id
Editorial Address
Jalan Lentera, Lingkungan 2, Kelurahan Pandu, Kecamatan Bunaken
Location
Kota manado,
Sulawesi utara
INDONESIA
Journal of Literacy and Education
ISSN : -     EISSN : 31089089     DOI : https://doi.org/10.57207/07gk0f41
Journal of Literacy and Education (JLE) is a scholarly publication committed to advancing the discourse on literacy practices and educational strategies. As a peer-reviewed academic journal, JLE serves as a dynamic platform for researchers, educators, and professionals to contribute high-quality, evidence-based research in the fields of literacy and education. Scope and Focus JLE encompasses a broad spectrum of topics related to literacy and education, including but not limited to literacy instruction, language acquisition, literacy assessment, curriculum development, educational policy, and the integration of technology in education. The journal seeks to explore the multifaceted dimensions of literacy across various educational levels, from early childhood to higher education.
Articles 6 Documents
The Correlation Between Marketing Mix And Patient Loyalty At Sentra Medika Hospital North Minahasa Outpatient Unit Rivaldy Ringkuangan; Febi K Kolibu; Chreisye K.F Mandagi
Journal of Literacy and Education Vol. 1 No. 1 (2025): Journal of Literacy and Education
Publisher : Yayasan Bina Lentera Insan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57207/r4qz2n15

Abstract

The healthcare industry in Indonesia has experienced rapid development over the past few decades. As of 2023, there are 2,636 general hospitals (RSU) and 519 specialty hospitals (RSK) across Indonesia, reflecting the high demand for access to healthcare services. An appropriate hospital marketing strategy, such as the implementation of the marketing mix, is crucial for sustaining services and enhancing hospital competitiveness. Based on the background described, the research problem is formulated as follows: Is there a relationship between the marketing mix and outpatient loyalty at Sentra Medika Hospital North Minahasa? The research aims to examine the relationship between the marketing mix and patient loyalty in the outpatient unit at Sentra Medika Hospital North Minahasa. This research employed a quantitative approach with a cross-sectional study design, focusing on a sample of non-BPJS outpatient unit patients visiting Sentra Medika Hospital Minahasa Utara. The findings revealed a significant positive relationship between the marketing mix and patient loyalty at Sentra Medika Hospital North Minahasa. The conclusion drawn from this study is that there is a significant relationship between the marketing mix and patient loyalty in the outpatient unit of Sentra Medika Hospital Minahasa Utara. As a recommendation, the hospital should conduct further research by incorporating additional variables that may influence patient loyalty and continue to develop marketing strategies in line with evolving trends over time.
The Relationship Between Work Fatigue and Work Stress Among Kawangkoan, Sonder, Tompaso (KST) Truck Driver Community Dela Panambunan; Chreisye K.F Mandagi; Afnal Asrifuddin
Journal of Literacy and Education Vol. 1 No. 1 (2025): Journal of Literacy and Education
Publisher : Yayasan Bina Lentera Insan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57207/1v72yc54

Abstract

Work-related fatigue and work-related stress are closely linked and can impact employee performance. Work-related fatigue can lead to poor performance, reduce worker quality, and have negative impacts. This research aims to determine the relationship between work fatigue and work stress among truck drivers in the Kawangkoan, Sonder, Tompaso truck driver community (KST). The research uses this study as an analytical study with a cross-sectional research design. The research was conducted from December 2024 to February 2025. In this study, a total of 34 drivers were sampled. The research results show a relationship between work fatigue and work stress. The significance value is 0.000, which is less than 0.05 (p < 0.05), and the correlation coefficient is 0.694, indicating a positive correlation. This indicates a significant correlation between work stress and truck driver fatigue. Where work stress scores positively correlate with levels of work fatigue
Overview of Public Knowledge Level About Generic Drugs in Wori Village, Wori District, North Minahasa Regency Meivie Hanna Sigar; Widya Astuty Lolo; Imam Jayanto
Journal of Literacy and Education Vol. 1 No. 1 (2025): Journal of Literacy and Education
Publisher : Yayasan Bina Lentera Insan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57207/07gk0f41

Abstract

The low use of generic drugs in the community is due to the lack of public knowledge about generic drugs. The lack of public knowledge about generic drugs, branded drugs and patent drugs, due to perceptions about generic drugs have low quality, on the other hand, people perceive that patent drugs are quality drugs compared to generic drugs and branded generic drugs. The purpose of this study was to determine the level of community knowledge about generic drugs in Wori Village, Wori District, North Minahasa Regency. This research method is descriptive and uses an instrument (questionnaire), with a cross sectional survey design. The sample in this study were the people of Wori Village who were included in the inclusion criteria as many as 100 samples. The results showed that the level of knowledge of respondents about the definition, benefits, policies, classification, and quality of generic drugs was partly in the good category with a percentage of 54%, 85%, 79%, 95%, 28% respectively. It can be concluded that the level of knowledge about generic drugs in Wori Village is in the good category of 82%.
Overview of Public Knowledge and Attitudes Toward Drug Labeling on Medicine Packaging in Pasan District, Southeast Minahasa Regency Shekinaglory Rambi; Widya Astuty Lolo; Imam Jayanto
Journal of Literacy and Education Vol. 1 No. 1 (2025): Journal of Literacy and Education
Publisher : Yayasan Bina Lentera Insan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57207/t9zjvf93

Abstract

Drug marking on drug packaging can provide complete information about the efficacy, safety, side effects, how to use, and other information included in the drug. Limited knowledge of the public about drugs and their use can cause people to lack understanding of drug information, thus allowing irrational treatment if not balanced with the provision of correct information. The purpose of this study was to determine the level of knowledge and attitudes of the community about the marking on drug packaging. This research method is descriptive with the type of survey and uses instrument in the form of a list of questions (questionnaire), with a cross sectional survey design. The sample in this study were the people of Pasan District as many as 100 samples. The results showed that 61% of respondents had a poor level of knowledge and 100% of respondents had a positive attitude. So it was concluded that the majority of people in Pasan District had a poor level of knowledge and a positive attitude about drug marking on drug packaging.
The Influence of Promotions and Discounts on Customer Satisfaction in GrabFood and GoFood: A Case Study of Business Administration Students at Universitas Sam Ratulangi Angelica Rungkat; Mikhael Pendong; Marcellino Tumiwang; Intan Mamuaya; Sandra Ingried Asaloei
Journal of Literacy and Education Vol. 1 No. 1 (2025): Journal of Literacy and Education
Publisher : Yayasan Bina Lentera Insan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57207/ds9jr327

Abstract

This research aims to investigate the influence of promotions and discounts on students' preferences in using food delivery services, specifically GoFood and GrabFood. A quantitative method was employed in this study, with data collection conducted through questionnaires distributed to a sample of students. The results of data analysis indicate that promotions and discounts have a significant impact on students' decisions in choosing between GoFood and GrabFood. Students tend to prefer services that offer more attractive promotions and discounts. Additionally, factors such as ease of app usage, delivery speed, and menu variety also play crucial roles in influencing students' preferences. This research provides valuable insights for food delivery service providers like GoFood and GrabFood to design more effective promotion and discount strategies in attracting student customers. Furthermore, this research can serve as a reference for further studies in understanding consumer behavior in the food delivery industry.
Food Security Education Through The “Love to Plant From an Early Age” Program : Implementing A Vegetable Garden in Schools Caroline B. D. Pakasi; Noortje M. Benui
Journal of Literacy and Education Vol. 1 No. 2 (2025): Journal of Literacy and Education
Publisher : Yayasan Bina Lentera Insan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57207/32kkft02

Abstract

The partners in this Community Partnership Program are elementary schools consisting of students, teachers, staff, and parents at GMIM 30 Elementary School in Sario Tumpaan Subdistrict, Sario District. The partner, GMIM 30 Sario Tumpaan Elementary School, as the target audience of the PKM program, represents a group of young community members who are the intended beneficiaries. Understanding the concepts and implementation of food security and food availability requires educational efforts from an early age, including through the application of the “love to plant” concept for elementary school students — the next generation who will face various challenges related to environmental sustainability and food security. By introducing them to planting activities early on, they will better understand how food is produced, the importance of protecting the environment, and develop an awareness to live healthily and independently.  The problem is that implementing education to raise early awareness of planting among school children and practicing vegetable gardening at school faces several challenges, namely the absence of human resources at the school who can serve as educational facilitators and provide technical assistance in creating the garden. Additionally, students and teachers need to be motivated to participate in these activities so that the program can be carried out in accordance with its goals of promoting food security starting from elementary school.  The solution to be implemented at the elementary school is collaboration with lecturers from the Faculty of Agriculture at Sam Ratulangi University to provide education to the students so that from an early age they can be taught about food security and the love of planting. In addition, there will be hands-on practice in planting vegetables and creating a vegetable garden at the school to encourage students to engage and develop an interest in agriculture as a food provider in support of the Food Security program.

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