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INDONESIA
Socious Journal
Published by PT Anagata Sembagi Education
ISSN : -     EISSN : 3032677X     DOI : https://doi.org/10.62872/sy3ma326
Core Subject : Education, Social,
Education Environmental Science Social Sciences Other
The journal publishes original articles on current issues and trends occurring internationally in Public Administration, Business Administration, Communication Science, Government Science, Sociology, International Relations, geography, sociology education, geography education, tourism, community services
Arjuna Subject : Ilmu Sosial - Ilmu Sosial (Lain-Lain)
Articles 79 Documents
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The Effect Of Work Motivation And Job Satisfaction On Employee Performance at PT. Duta Karya Bersatu Surabaya. Muhammad Fatih Rohmatillah; Acep Samsudin
Socious Journal Vol. 2 No. 1 (2025): Socious Journal - February
Publisher : PT. Anagata Sembagi Education

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62872/ms8vvd82

Abstract

This research seeks to investigate the relationships between employee performance (Y), job satisfaction (X2), and work motivation (X1) at PT. Duta Karya Bersatu Surabaya. A quantitative approach was taken in this investigation. The saturated sampling technique, which involves collecting samples from 30 individuals, is applied to the population, which consists of all PT. Duta Karya Bersatu Surabaya personnel. The findings of multiple linear regression analysis demonstrated that work motivation (X1) and job satisfaction (X2), both alone and in combination, had a substantial influence on employee performance (Y). The study's findings demonstrated a strong and favorable correlation between worker performance (Y), job satisfaction (X2), and employee motivation (X1). In addition, work motivation (X1) and job satisfaction (X2) have a good and significant influence on employee performance (Y) at PT. Duta Karya Bersatu Surabaya.
Transformation Cultural Identity In The Global Era: A Study Of Globalization And Locality Arteurt Yoseph Merung; Zulfiah Larisu; Euis Nurul Bahriyah; Muhammad Zia Ulhaq
Socious Journal Vol. 1 No. 5 (2024): Socious Journal - October
Publisher : PT. Anagata Sembagi Education

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62872/jnxmz319

Abstract

Globalization brings significant changes to local cultural identities through the influence of media, technology, and migration. Global cultures often dominate local cultures, creating challenges for societies that previously had stable cultural identities. This transformation has an impact on the way people interpret their collective identity. Although many studies have addressed the impact of globalization on cultural identity, an in-depth understanding of this transformation process is still limited. This research aims to fill this gap by examining the interaction between global and local cultures and how they form new, more complex identities. Using a qualitative approach with case study methods in Yogyakarta, Bali, and Bandung, this study collects data through in-depth interviews, participatory observations, and document analysis. The results show that the transformation of cultural identity is different in each region. In Yogyakarta, local culture remains dominant despite the influence of modern art; in Bali, globalization is seen in tourism that combines local and global cultures; while in Bandung, global pop culture is accepted by the millennial generation without leaving local identity. This research reveals that cultural adaptation creates a dynamic identity, where people choose relevant global elements, enriching cultural expression without losing local values
Evaluation of School Zoning Policy in Improving Accessibility and Quality of Education in Sidoarjo Regency M. Wahyu Adi Setiawan; Amirul Mustofa
Socious Journal Vol. 1 No. 5 (2024): Socious Journal - October
Publisher : PT. Anagata Sembagi Education

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62872/1c6qed50

Abstract

This research aims to evaluate the zoning system of education implemented by the Sidoarjo Regency government to accept students who live within the closest radius of the school. The zoning policy aims to provide equal opportunities for every child to receive quality education. This research employs a qualitative method, with data collection through interviews and documentation.  The results show that State Junior High School (SJHS) 1 Krian and State Junior High School 2 Wonoayu meet the indicators of effectiveness, adequacy, and accuracy in the zoning policy, but do not meet the indicators of equity and responsiveness. The indicators of accessibility and quality of education indicate that adequacy, responsiveness, and accuracy are appropriate, while effectiveness and equity are still lacking.  The education program is still in the adjustment process, which means that access for children with special needs is not yet optimal. Although the zoning policy has successfully improved accessibility and quality of education in both schools, there are still shortcomings due to parents' lack of understanding of this policy. Therefore, more in-depth education is needed to enhance public understanding of the zoning system.
The Influence of Social Media on Changes in Social Values among Millennials Maria Imelda Novita Susiang; Mohammad Ghofur
Socious Journal Vol. 1 No. 5 (2024): Socious Journal - October
Publisher : PT. Anagata Sembagi Education

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62872/59e75r06

Abstract

The development of digital technology, especially social media, has significantly changed the way humans communicate and interact. The shift from face-to-face communication to virtual interaction creates a new dynamic in interpersonal relationships that prioritizes speed and efficiency. This is especially felt among the millennial generation who grow up with technological advancements. Social media has become the main platform in forming their identity, strengthening social relationships, and expressing themselves. Digital interactions through these platforms make it easier for them to engage in social movements and global issues, but they also raise concerns about the long-term impact on social skills and mental health. While social media allows for wider connectivity and participation, this engagement is often accompanied by challenges such as loss of face-to-face communication skills, identity crises, and increased anxiety and isolation. Therefore, further research is needed to understand more deeply how social media affects the interpersonal relationships and emotional well-being of this generation, as well as to formulate effective strategies in harnessing the positive potential of digital technologies, while minimizing the negative impacts that arise.
Public Administration "Changing Paradigms of Public Administration in Facing the Global Health Crisis: Lessons from the Pandemic" Puji Hastuti; Nurul Fadhilah; Sahwa Desma Anggraini; Isra Muskin
Socious Journal Vol. 1 No. 5 (2024): Socious Journal - October
Publisher : PT. Anagata Sembagi Education

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62872/b205t120

Abstract

The COVID-19 pandemic has changed the paradigm of public administration in dealing with the global health crisis by emphasizing the importance of multilateralism and cross-border cooperation. The government now plays the role of a facilitator that integrates health and political policies to respond more effectively. The study identifies countries with swift and transparent leadership, such as Vietnam, that are better able to respond to the pandemic, while also exposing global inequalities in low-income countries that need international support. Public administration has a crucial role in designing effective policies, providing resources, and implementing measures such as social distancing, with transparent communication to build public trust. The digitization of public services and evidence-based collaboration between governments and scientists have become important pillars in responding to people's needs. This study uses a descriptive-qualitative approach with case studies and comparative analysis of policies in various countries. The results show that adaptation and innovation in public administration, including increasing digital literacy and community participation, are critical to building health system resilience to future crises. This research is expected to contribute to public administration theory and relevant policy recommendations to face similar challenges in the future.
Gender Inequality in Economic Participation:  A Socio-Economic Analysis in Indonesia Amelia Hayati; Nurul Fadhilah; Maria Yosefina
Socious Journal Vol. 1 No. 5 (2024): Socious Journal - October
Publisher : PT. Anagata Sembagi Education

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62872/x05p0k25

Abstract

This research addresses gender inequality in economic participation in Indonesia, an issue that poses a barrier to sustainable development and social equality. Although there has been an increase in women's participation in the economic sector, women's labor participation rate is still significantly lower than men's, with an average labor participation rate of 83-84% for men and only 50-53% for women (BPS, 2018-2023). Various social and structural barriers, including patriarchal culture and the burden of domestic responsibilities, limit women's role in the public sector. This study uses descriptive analysis to evaluate trends and patterns of gender inequality in the Indonesian economy from 2018 to 2023, utilizing data from BPS. The findings show that gender inequality in economic participation disadvantages women and slows national economic growth. With more inclusive policies, Indonesia can correct this imbalance and increase its potential productivity and economic competitiveness.
Optimizing the Public Satisfaction Index (IKM) to Improve Public Service Quality: A Case Study at the Surabaya Immigration Office Amirul Mustofa; Achmad Wahyu Deby Leksono; Widyawati
Socious Journal Vol. 1 No. 6 (2024): Socious Journal - December
Publisher : PT. Anagata Sembagi Education

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62872/4kykxd58

Abstract

Increasing public demand for quality public services has placed the Immigration Office in Surabaya under scrutiny. As a provider of administrative services, this office must optimize its performance to meet public expectations. However, maintaining reliability, efficiency, and responsiveness remains a challenge. The Public Satisfaction Index (IKM) is used as a key indicator to measure service quality. This study aims to analyze the efforts to optimize IKM in improving service quality at the Surabaya Immigration Office. The research employs a qualitative method with a case study approach, collecting data through interviews with passport applicants and public satisfaction surveys. The aspects measured include reliability, assurance, tangibles, empathy, and responsiveness. The data were analyzed to determine how each aspect affects public satisfaction and to identify areas for improvement to enhance the IKM. The study results indicate that service reliability reached 85%, but internal efficiency still needs improvement. Assurance contributed 78%, with technical issues requiring attention. Tangibles were rated at 82%, though facility modernization is necessary. Empathy received 68%, highlighting the need for improved attention from staff during peak workloads. Responsiveness was rated at 70%, with a need for increased consistency in providing personal attention. Recommendations include regular training and performance evaluations to ensure consistent service standards. The Surabaya Immigration Office should consider increasing staff or utilizing technology, such as online applications, to handle applicant surges and expedite administrative processes. Additional staffing and resource allocation improvements are essential, especially in primary service areas, to maintain responsiveness and empathy.
Service Quality Management in Passport Issuance at Class I TPI Immigration Office Surabaya I Gusti Ayu Dini Riarti Laretna Laksmi; Amirul Mustofa; Widyawati Widyawati
Socious Journal Vol. 1 No. 6 (2024): Socious Journal - December
Publisher : PT. Anagata Sembagi Education

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62872/t5k54675

Abstract

This study aims to evaluate the quality management of services in the passport issuance process at the Class I Immigration Office TPI Surabaya. High-quality and efficient services are essential to meet the public’s needs for travel documents, particularly passports. However, despite being regulated by strict standards, service implementation occasionally encounters obstacles that may impact applicants' experiences. This research focuses on how service management quality at the Surabaya Immigration Office affects applicant satisfaction and effectiveness in achieving the expected service standards. The method used in this study is qualitative. Data were obtained through in-depth interviews with immigration officers and direct observation of the service process in the field. The study results indicate that the management of passport issuance services at the Class I Immigration Office TPI Surabaya is quite effective, with various indicators showing high achievements. Service process effectiveness reached 85%, while service speed was at 90%, demonstrating good service standards despite occasional technical issues. Resource use efficiency was recorded at 88%, reflecting the optimization of technology to reduce manual workload. Officer responsiveness scored 92%, while the quality of interaction between officers and applicants reached 93%, indicating friendly and professional service that enhances public satisfaction. Based on these findings, it is concluded that, overall, the Class I Immigration Office TPI Surabaya has successfully met public expectations in passport issuance services. Recommendations include increasing service capacity through technology optimization, expanding officer training, and educating applicants about required documents and digital systems to improve future service effectiveness
Effectiveness of Implementing APITO (Online Residency Permit Registration Application) for Foreign Nationals at the Class I Special Immigration Office of TPI Ngurah Rai Jonathan Marcopo; Amirul Mustofa; Widyawati Widyawati
Socious Journal Vol. 1 No. 6 (2024): Socious Journal - December
Publisher : PT. Anagata Sembagi Education

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62872/ea83y075

Abstract

This research aims to analyze the effectiveness of implementing APITO (Online Stay Permit Registration Application) for foreign nationals at the Ngurah Rai Special Class I Immigration Office. APITO was introduced as a digital solution to simplify the stay permit registration process for foreign nationals entering Indonesia. This research focuses on five main indicators for evaluating APITO's effectiveness: program comprehension, target accuracy, timeliness, goal achievement, and tangible impact on users and related institutions. The research method employed in this study is a qualitative approach, where data was collected through in-depth interviews, observation, and document analysis related to APITO’s implementation. The findings indicate that, in general, APITO’s application is quite effective, with varying effectiveness percentages across each indicator. The program comprehension indicator shows an effectiveness rate of 72%, but more efficient communication is still needed to enhance users’ understanding of application procedures. The target accuracy indicator shows an effectiveness of 68%, with challenges in providing clearer guidance for new users. Meanwhile, in terms of timeliness, the application achieves 74% effectiveness, indicating a positive accomplishment though system reliability can still be improved. The conclusion from this study indicates that APITO has the potential to enhance the quality of immigration services for foreign nationals, although several aspects require refinement. Based on these findings, it is recommended that the Immigration Office strengthen technical infrastructure such as internet networks and server capacity, especially during peak periods of stay permit requests. Additionally, brief training or socialization on APITO usage should be provided for foreign users, both offline at airports and online via video guides. Multi-language support is also recommended to help users from various countries access the application more easily.
Effectiveness of Public Service Policy Based on Mobile Passport Application at Immigration Offices Class 1 Surabaya Immigration Checkpoints Aldi Ferdian Basari; Amirul Mustofa; Widyawati Widyawati
Socious Journal Vol. 1 No. 6 (2024): Socious Journal - December
Publisher : PT. Anagata Sembagi Education

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62872/be592x94

Abstract

The Mobile Passport application represents the government's initiative to modernize and streamline public services in immigration. This digital solution allows users to manage passport applications without visiting the Immigration Office. This study examines the effectiveness of the Mobile Passport application policy at the Class 1 Immigration Office, Surabaya, using five key indicators: program understanding, target accuracy, timeliness, goal achievement, and real change. A qualitative approach was employed, collecting data through interviews with users, direct observations, and analysis of user reviews on Google Play Store. Additional data were obtained from policy-related documents and reports.  Findings indicate that 75% of users benefited from the application, particularly in registration and tracking passport status, though 25% still struggle with technical aspects. Furthermore, 85% of users agreed that the application simplifies passport administration. Despite this, issues like system stability and login difficulties persist. The study concludes that the Mobile Passport application positively impacts public service efficiency. However, further improvements in digital literacy and technological infrastructure are needed to enhance user experience and optimize policy outcomes. This research highlights the importance of addressing technical challenges and user education to achieve comprehensive success in digital public service initiatives.

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