cover
Article Per Year (5 Year)
All
Home Page
OAI Link
Editorial Team
Contact
Reviewer
Google Scholar
Contact Name
Muhammad Habibullah Aminy
Contact Email
njms.lppmaarsmataram@gmail.com
Phone
+6285354430834
Journal Mail Official
njms.lppmaarsmataram@gmail.com
Editorial Address
Jl. Amir Hamzah No. 11, Karang Sukun, Kota Mataram, Nusa Tenggara Barat
Location
Kota mataram,
Nusa tenggara barat
INDONESIA
NJMS
Published by Akademi Administrasi Rumah Sakit Mataram
ISSN : -     EISSN : 2962195X     DOI : 10.66294
Core Subject : Health,
Dentistry Health Professions Medicine & Pharmacology Nursing Public Health
Nusadaya Journal of Multidiciplinary Studies is published every month by LPPM Akademi Administrasi Rumah Sakit Mataram (Mataram Hospital Administration Academy). The journal publishes original research articles, community engangement, and literature review in the field of health and medical sciences and related fields of science.
Arjuna Subject : Profesi Kesehatan - Profesi Kesehatan (Lain-Lain)
Articles 71 Documents
 2   3   4   5   6 
SISTEM MANAJEMEN KESELAMATAN DAN KESEHATAN KERJA (Literatur Review) Winda Aulia Rahman; Yasinda Apriani; Slamet Mardiyanto Rahayu
Nusadaya Journal of Multidiciplinary Studies Vol. 1 No. 5 (2023): Nusadaya Journal Of Multidiciplinary Studies, January 2023
Publisher : LPPM, Akademi Administrasi Rumah Sakit Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.66294/njms.v1i5.33

Abstract

The Occupational Safety and Health Management System is part of the overall management system which includes the organizational structure, planning, responsibilities, implementation of procedures, processes and resources required for the development, implementation, achievement, review and maintenance of policies.
PENGARUH WAKTU TUNGGU HASIL PEMERIKSAAN LABORATORIUM TERHADAP EFEKTIVITAS PELAYANAN PASIEN DI PUSKESMAS KEDIRI KABUPATEN LOMBOK BARAT TAHUN 2024 Ajely Rani Marlina; Abdul Aziz Fatryawan
Nusadaya Journal of Multidiciplinary Studies Vol. 1 No. 6 (2024): Nusadaya Journal of Multidiciplinary Studies, August 2024
Publisher : LPPM, Akademi Administrasi Rumah Sakit Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.66294/njms.v1i6.34

Abstract

In laboratory services at the Kediri Health Center, patients still often complain about the long wait for laboratory test results. Then based on field observations, laboratory equipment is insufficient and human resources are limited. In addition, the number of patients who carry out examinations reaches 30 to 40 people per day. This can cause the laboratory service time to be long. This study aims to determine the effect of Wakttu Wait for Laboratory Examination Results on the effectiveness of services at the Kediri Health Center, West Lombok Regency. This research was carried out for 3 months starting from March to May 2023 using the cross sectional method. The number of respondents as a sample was 97 people determined by accidental sampling. Data were collected in the analysis using univariate analysis and bivariate analysis The results showed that (1) The waiting time > 140 minutes obtained laboratory results for 34 patients (35.1%) and patients with a fast waiting time of ≤ 140 minutes received laboratory results at the Kediri Health Center, West Lombok Regency amounting to 63 people (64.9%), (2) Patients who felt that the effectiveness of laboratory staff services was less effective amounted to 31 people (32.0%), while patients who felt that the effectiveness of laboratory staff services were effective at the Kediri Regency Health Center West Lombok amounted to 66 people (68.0%) (3) The waiting time for patients to get laboratory results that is relatively long > 140 minutes amounted to 34 people, of which 24 people (70.6%) felt that the effectiveness of the service was less effective as many as 10 people (29.4%). The waiting time to get laboratory results that was relatively fast ≤ 140 minutes amounted to 63 people, of which 7 people (11.1%) felt that the service effectiveness was less effective as many as 56 people (88.9%). From the results of the statistical test, the p-value (Asymptotic Significance) of Pearson Chi Square = 0.000 < α 0.05 (Significant) was obtained. This means that there is an effect on the waiting time for laboratory examination results on the effectiveness of laboratory officer services at the Kediri Health Center, West Lombok Regency in 2024.
PENGARUH KOMUNIKASI TIM REKAM MEDIS DAN LOKET TERHADAP TINGKAT KECEPATAN PELAYANAN DI PUSKESMAS SESELA Lili Octaviani Lili octaviani; Syatriawan Perdana Putra
Nusadaya Journal of Multidiciplinary Studies Vol. 1 No. 6 (2024): Nusadaya Journal of Multidiciplinary Studies, August 2024
Publisher : LPPM, Akademi Administrasi Rumah Sakit Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.66294/njms.v1i6.35

Abstract

This study aims to (1) Whether there is an influence between X and Y in the Sesela Health Center. This research was carried out for 3 months starting from March to June 2023 using the Correlational Studies method. The number of respondents as a sample is 100 people. The data collected in the analysis used a simple regression analysis. The results of this study show that (1) effective communication between the Medical Record team and the Counter has a significant impact on the level of service speed at the Sesele Health Center. The clarity of information conveyed between the two teams has proven to be a key factor in improving service efficiency. Respondents who felt that the information they received were easy to understand tended to rate the speed of service, indicating that clear instructions can reduce the time it takes to deliver services to patients.
ANALISIS MOTIVASI PASIEN BPJS DAN PASIEN UMUM TERHADAP PELAYANAN DI KLINIK JEPUN KURIPAN KABUPATEN LOMBOK BARAT TAHUN 2024 Putri Amelia Silvi; Syatriawan Perdana Putra
Nusadaya Journal of Multidiciplinary Studies Vol. 1 No. 6 (2024): Nusadaya Journal of Multidiciplinary Studies, August 2024
Publisher : LPPM, Akademi Administrasi Rumah Sakit Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.66294/njms.v1i6.36

Abstract

The aim of this research is to analyze the motivation of BPJS patients and general patients towards services at the Jepun Kuripan Clinic in West Lombok in 2024. And the specific aim of this research is to describe the motivation of BPJS patients and general patients at the Jepun Kuripan Clinic in West Lombok in 2024, to describe the quality of service received by BPJS patients and general patients at Jepun Kuripan Clinic, West Lombok in 2024. Analyzing the relationship between Motivation and Service Quality received by BPJS patients and general patients at Jepun Kuripan Clinic, West Lombok in 2024. The research design that will be used in this study is an analytical observational research design with a cross-sectional approach. The population of this study were all patients who sought treatment and received health services, both BPJS patients and general patients at the Jepun Kuripan Clinic, West Lombok. The number of samples in this study was "quota sampling" of 100 respondents, and the sample was taken by accidental sampling. The data collection techniques used in this research were interviews and questionnaires. The data analysis technique in this research is the Univariate Test and Bivariate Test using the Kendall'tau-b Test. The results of this research analysis after carrying out the Kendall tau -b test, the value with a correlation coefficient of 0.469 shows that the direction of the correlation is positive. This means that the higher the patient's motivation, the higher the quality of service felt by the patient. The strength of the relationship between patient motivation and service quality has "medium" strength, and vice versa between service quality and patient motivation.
GAMBARAN MANAJEMEN PENGELOLAAN LINEN PASIEN DENGAN KESESUAIAN STANDAR PELAYANAN MINIMAL DI RUMAH SAKIT JIWA MUTIARA SUKMA PROVINSI NTB TAHUN 2024 Widya Puspita Dewi; Abdul Aziz Fatryawan
Nusadaya Journal of Multidiciplinary Studies Vol. 1 No. 6 (2024): Nusadaya Journal of Multidiciplinary Studies, August 2024
Publisher : LPPM, Akademi Administrasi Rumah Sakit Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.66294/njms.v1i6.37

Abstract

Linen is an indicator of minimum hospital service standards in laundry installations. Standards for linen services are regulated in the Decree of the Minister of Health of the Republic of Indonesia No.129 of 2008 concerning Minimum Service Standards for Hospitals in accordance with the mandate of Law No.44 of 2009 concerning hospitals which states that hospitals must have service standards as a reference that must be achieved in implementing every aspect of implementation activities. The stages of hospital linen management consist of the stages of collecting linen, receiving linen, washing linen, storing linen, distributing linen, and transporting linen. Laundry services in hospitals have two indicators in the Minimum Service Standards, namely the absence of lost linen and the timely provision of linen for inpatient care, each of which is 100%. This research aims to determine the management description of patient linen management in accordance with minimum service standards at Mutiara Sukma Mental Hospital, NTB Province in 2024. This research is descriptive research using a quantitative approach, in the form of observation, documentation and questionnaires. Linen management in accordance with minimum service standards at the Mutiara Sukma Mental Hospital, NTB Province, has met the standards according to Ministerial Decree No. 17 concerning Hospital Environmental Health regarding the management of linen in hospitals starting from the process of collecting, receiving, washing, distributing and transporting. And based on Minister of Health Decree No.129/Menkes/SK/II/2008 concerning Minimum Service Standards where the indicators guarantee that there is no lost linen that has reached standards seen from several factors, namely human resources, facilities and infrastructure, policies (SOP), and minimum service standards (SPM) for linen.
GAMBARAN MANAJEMEN PENGELOLAAN LIMBAH MEDIS PADAT DI PUSKESMAS KEDIRI KABUPATEN LOMBOK BARAT TAHUN 2024 Yasinda Yasinda; Abdul Aziz Fatryawan; Januari Lesmana; I M Putu Sudiartha H
Nusadaya Journal of Multidiciplinary Studies Vol. 1 No. 6 (2024): Nusadaya Journal of Multidiciplinary Studies, August 2024
Publisher : LPPM, Akademi Administrasi Rumah Sakit Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.66294/njms.v1i6.38

Abstract

Medical waste is infectious waste, radiological waste, cytotoxic waste and laboratory waste. Puskesmas is a health service unit that produces medical and non-medical waste, both solid and liquid, in its activities. Waste and rubbish that is not managed properly can be a factor causing environmental problems. Garbage and waste is a serious problem and cannot be considered trivial, which occurs in various countries, especially in Indonesia. This research aims to find out an overview of solid medical waste management at the Kediri Community Health Center, West Lombok Regency. This research is a descriptive study using observations in the form of a checklist of RI Minister of Health No. 18 of 2020. The management of solid medical waste at the Kediri Public Health Center, West Lombok district has met the requirements according to Minister of Health Regulation No. 18 of 2020 concerning Medical Waste Management for Regional-Based Health Service Facilities related to the process of sorting and containing, transporting, collecting and destroying.
GAMBARAN MANAJEMEN LIMBAH ARSIP PADAT PADA FASILITAS PELAYANAN RAWAT JALAN DI PUSKESMAS KARANG TALIWANG KOTA MATARAM TAHUN 2024 Sopian Zaori; Slamet Mardiyanto Rahayu; Fathurrahman; Muhammad Habibullah Aminy; Lale Ajeng Khalifatun Wardani; Muhammad Aditya Rachman
Nusadaya Journal of Multidiciplinary Studies Vol. 1 No. 7 (2024): Nusadaya Journal of Multidiciplinary Studies, September 2024
Publisher : LPPM, Akademi Administrasi Rumah Sakit Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.66294/njms.v1i7.51

Abstract

Based on the results of research at the Karang Taliwang Community Health Center, the solid medical waste management process goes through several stages, namely starting from selecting and storing medical waste according to the type in each room at the Karang Taliwang Community Health Center, transporting solid medical waste to a temporary shelter is carried out every day after working hours, then the collection or temporary storage is in a warehouse within the community health center which is located far from the reach of the public so that it does not endanger the people who visit, for the final stage, namely disposal to the final location which will be carried out by parties who collaborate with the Community Health Center. from PT Artama Sentosa who came to the Health Center to transport them to the final management site. The results of the research show that the management of medical solid waste at community health centers has met the standards according to the Regulation of the Minister of Health of the Republic of Indonesia Number 18 of 2020 Management of Medical Waste for Regional-Based Health Service Facilities.
GAMBARAN PELAYANAN ADMINISTRASI RAWAT JALAN PADA PASIEN BPJS DI PUSKESMAS SANTONG TAHUN 2024 Dody Muhaemin; Muhammad Habibullah Aminy; Slamet Mardiyanto Rahayu; Fathurrahman; Lale Ajeng Khalifatun Wardani; Muhammad Aditya Rachman
Nusadaya Journal of Multidiciplinary Studies Vol. 1 No. 7 (2024): Nusadaya Journal of Multidiciplinary Studies, September 2024
Publisher : LPPM, Akademi Administrasi Rumah Sakit Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.66294/njms.v1i7.52

Abstract

The administrative service process at the Santong Community Health Center (Puskesmas) has been carried out in accordance with established Standard Operating Procedures (SOPs). BPJS patients follow a process from obtaining a queue number, registering at the counter with document verification, and then being directed to the designated clinic. The e-Puskesmas system has been used for electronic input and processing of medical records, which helps expedite service delivery. Administrative services are considered quite reliable and systematic, but technical challenges persist, such as e-Puskesmas network disruptions, power outages, and patients not carrying their identity cards or active BPJS cards. This causes delays in service, although staff strive to provide services according to procedures. Administrative and medical records staff demonstrate a friendly, polite, and responsive attitude when dealing with patients, including when administrative challenges arise. They also provide easy-to-understand explanations and demonstrate concern, especially for elderly patients or those experiencing difficulties. Facilities such as computers, printers, smart TVs, an electronic queuing system, and other documentation tools support smooth service delivery. However, a backup system is not yet in place to anticipate disruptions that could disrupt the digitalization of the administration process.
ANALISIS PENGARUH WAKTU TUNGGU DAN KEPUASAN TERHADAP MINAT BERKUNJUNG KEMBALI PASIEN DI PUSKESMAS EYAT MAYANG KABUPATEN LOMBOK BARAT TAHUN 2024 Hairun Nisa; Muhammad Habibullah Aminy; Slamet Mardiyanto Rahayu; Fathurrahman; Lale Ajeng Khalifatun Wardani
Nusadaya Journal of Multidiciplinary Studies Vol. 1 No. 7 (2024): Nusadaya Journal of Multidiciplinary Studies, September 2024
Publisher : LPPM, Akademi Administrasi Rumah Sakit Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.66294/njms.v1i7.53

Abstract

This study was motivated by the fluctuation in the number of general patient visits to the Eyat Mayang Community Health Center in West Lombok Regency over the past five years, indicating potential problems in service quality. The decrease in the number of visits from 3432 in 2022 to 1966 in 2024 indicates the need for an evaluation of the factors influencing patients' willingness to return to the health center. Two important factors suspected to have an influence are waiting time and patient satisfaction. This study aims to analyze the influence of these two factors on patients' willingness to return for visits. The objectives of this research are to analyze the partial influence of waiting time on patient return visits, to analyze the partial influence of patient satisfaction on return visits, and to analyze the simultaneous influence of waiting time and patient satisfaction on return visits. This study uses a quantitative method with an associative approach. A sample of 30 general patients at the Eyat Mayang Community Health Center was selected using accidental sampling. Data were collected using a questionnaire measuring waiting time, patient satisfaction, and willingness to return for visits. Data analysis was performed using multiple linear regression, preceded by classical assumption tests (normality, multicollinearity, and heteroscedasticity). Hypothesis testing was performed using the t-test (partial), F-test (simultaneous), and R-square test. Descriptive analysis shows that the majority of respondents were aged 17-25 years, had a high school education, and were male. The results of the multiple linear regression test show that the overall regression model is not significant (p-value > 0.05). Although the R-square of 0.481 shows that waiting time and satisfaction explain 48.1% of the variance in return visits, the influence of these two variables, both partially and simultaneously, on patient return visits is not statistically significant. This indicates that there are other factors that more dominantly influence patients' willingness to return to the Eyat Mayang Community Health Center. Classical assumption tests were met.
PENGARUH PELAYANAN TERHADAP TINGKAT KEPUASAN PELANGGAN DI APOTEK ARFATHAN FARMA TAHUN 2024 Yuni Andriana; Muhammad Habibullah Aminy; Slamet Mardiyanto Rahayu; Fathurrahman; Lale Ajeng Khalifatun Wardani
Nusadaya Journal of Multidiciplinary Studies Vol. 1 No. 7 (2024): Nusadaya Journal of Multidiciplinary Studies, September 2024
Publisher : LPPM, Akademi Administrasi Rumah Sakit Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.66294/njms.v1i7.54

Abstract

This study shows that service has a significant influence on customer satisfaction at Arfathan Farma Pharmacy. The results of statistical tests prove that good service significantly increases customer satisfaction, with a significance value of 0.000 and a ttest of 3.986. In addition, each one-unit increase in service can increase customer satisfaction by 0.606 units. However, service only contributes 24.9% to customer satisfaction, while the remaining 75.1% is influenced by other factors such as price, product quality, facility comfort, employee friendliness, pharmacy location, and customer personal factors that were not examined in this study.

Page 4 of 8 | Total Record : 71

 2   3   4   5   6 

Filter by Year

2022 2026


Reset
Filter By Issues
All Issue Vol. 2 No. 12 (2026): Nusadaya Journal of Multidiciplinary Studies, February 2026 Vol. 1 No. 12 (2025): Nusadaya Journal of Multidiciplinary Studies, February 2025 Vol. 1 No. 11 (2025): Nusadaya Journal of Multidiciplinary Studies, January 2025 Vol. 2 No. 1 (2025): Nusadaya Journal of Multidiciplinary Studies, March 2025 Vol. 1 No. 10 (2024): Nusadaya Journal of Multidiciplinary Studies, December 2024 Vol. 1 No. 9 (2024): Nusadaya Journal of Multidiciplinary Studies, November 2024 Vol. 1 No. 8 (2024): Nusadaya Journal of Multidiciplinary Studies, October 2024 Vol. 1 No. 7 (2024): Nusadaya Journal of Multidiciplinary Studies, September 2024 Vol. 1 No. 6 (2024): Nusadaya Journal of Multidiciplinary Studies, August 2024 Vol. 1 No. 5 (2023): Nusadaya Journal Of Multidiciplinary Studies, January 2023 Vol. 1 No. 4 (2022): Nusadaya Journal of Multidiciplinary Studies, December 2022 Vol. 1 No. 3 (2022): Nusadaya Journal of Multidiciplinary Studies, October 2022 Vol. 1 No. 2 (2022): Nusadaya Journal of Multidiciplinary Studies, September 2022 Vol. 1 No. 1 (2022): Nusadaya Journal of Multidiciplinary Studies, July 2022 More Issue