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Journal of Counseling, Education and Society
ISSN : 27164896     EISSN : 27164888     DOI : 10.29210/08jces677700
Journal of Counseling, Education and Society ISSN: 2716-4896 (Print) , ISSN 2716-4888 (Electronic) is a peer-reviewed journal and scientific journal managed by the ELORA Center for Research & Innovation. Journal of Counseling, Education and Society a multi-disciplinary, peer-refereed open-access international journal which has been established for the dissemination of state-of-the-art knowledge in the field of education, teaching, development, instruction, educational projects and innovations, learning methodologies and new technologies in education and learning and social sciences. Papers for publication in this journal are selected through precise peer-review to ensure quality, originality, appropriateness, significance and readability. The journal encompasses a variety of topics of education and learning, including but not limited to child development, curriculum, reading comprehension, philosophies of education, STEM education, instructional technology, technology education, inquiry-based learning, project-based learning, problem-based learning, simulation-based learning, pedagogic and educational approaches, learning management, language teaching researches, teaching and learning at all levels of schooling and institutions of higher learning, the education of special groups, gender and education, theories of education, educational research and methodologies, educational psychology (emotional, social, and cognitive learning processes), e-learning, Computer supported collaborative Work, emerging technologies in education, educational software & serious games, e-content management and development, general issues in education and learning, contributions to current debates in teacher education throughout the world, generally or on specific issues, and Social Sciences
Articles 141 Documents
Perkembangan riset chatbot dalam bimbingan dan konseling: analisis bibliometrik literatur global Wiki Lofandri; Saftrian Mukhlizul Fuad; Bayu Ramadhan Fajri
Journal of Counseling, Education and Society Vol. 6 No. 1 (2025): Journal of Counseling, Education and Society
Publisher : Indonesian Institute for Counseling, Education and Theraphy

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29210/08jces692200

Abstract

Pemanfaatan chatbot dalam layanan bimbingan dan konseling berkembang pesat sejalan dengan meningkatnya kebutuhan dukungan psikologis yang dapat diakses kapan saja, sementara jumlah tenaga konselor manusia relatif terbatas dibandingkan kebutuhan populasi. Penelitian ini menyajikan pemetaan bibliometrik terhadap perkembangan literatur global mengenai chatbot dalam konteks konseling, bimbingan, dan dukungan kesehatan mental selama periode 2021-2025. Data diperoleh dari basis data Scopus menggunakan strategi Boolean yang menggabungkan istilah chatbot/agen percakapan dengan istilah konseling, bimbingan karier, dan dukungan kesehatan mental, dengan proses penyaringan bertahap hingga diperoleh 1.189 artikel jurnal berbahasa Inggris tahap final. Analisis dilakukan menggunakan pendekatan performance analysis (tren publikasi, analisis sitasi, Hukum Bradford, Hukum Lotka, analisis negara, dan analisis kata kunci) dengan bantuan Bibliometrix/Biblioshiny. Hasil menunjukkan lonjakan produksi ilmiah yang tajam sejak 2023, didominasi oleh jurnal-jurnal rumpun kesehatan digital seperti Journal of Medical Internet Research, dengan Amerika Serikat, Tiongkok, dan Inggris sebagai kontributor utama. Pola produktivitas penulis mengikuti Hukum Lotka dengan mayoritas penulis hanya berkontribusi pada satu dokumen, sementara kata kunci "artificial intelligence", "chatbot", dan "mental health" mendominasi struktur tematik, dengan istilah "large language models" dan "ChatGPT" muncul sebagai topik yang berkembang pesat pascakemunculan model bahasa generatif. Penelitian ini mengidentifikasi kesenjangan riset pada domain bimbingan karier dan konseling sekolah formal yang masih under-represented dibandingkan dominasi domain kesehatan mental klinis, serta merumuskan agenda riset masa depan terkait integrasi large language model dalam layanan bimbingan dan konseling berbasis sekolah.