cover
Contact Name
Sari Listyorini
Contact Email
sariadbis96@gmail.com
Phone
+6283848898843
Journal Mail Official
jiabundip@gmail.com
Editorial Address
Departemen Administrasi Bisnis, Fakultas Ilmu Sosial & Ilmu Politik, Universitas Diponegoro, Jl. Prof. H. Soedarto, S.H. Tembalang, Semarang, Jawa Tengah, Indonesia
Location
Kota semarang,
Jawa tengah
INDONESIA
Jurnal Ilmu Administrasi Bisnis
Published by Universitas Diponegoro
ISSN : -     EISSN : 27461297     DOI : 10.14710/jiab
Core Subject : Economy,
Jurnal Ilmu Administrasi Bisnis diterbitkan oleh Jurusan Ilmu Administrasi Bisnis Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro.
Arjuna Subject : -
Articles 1,510 Documents
Pengaruh Kualitas Produk Dan Harga Terhadap Keputusan Pembelian Surat Kabar Suara Merdeka Di Kota Semarang Fauzia Elva Putri; Sri Suryoko; Sendhang Nurseto
Jurnal Ilmu Administrasi Bisnis Vol 4, No 3 (2015)
Publisher : Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (106.113 KB) | DOI: 10.14710/jiab.2015.8813

Abstract

Newspaper is one of the frequently used means of information society. One of the newspapers of interest by people in Semarang with prices that are not too expensive and with a good quality of product is the newspaper Suara Merdeka. But with the advent of many competitors, the Suara Merdeka newspaper sales decline. Becouse of that, this research aim to determine the influence of quality product to purchasing decisions and the influence of  price to purchasing decisions.The sampling technique used is Non-Probability Sampling and the sampling type used is Accidental Sampling. Sample in this research is 100 respondents consisting of Suara Merdeka consumers. Data analysis using analysis qualitative and quantitative with validity and reliability , simple regression analysis, double regression analysis, t test and f test with program spss 16.0 for windows.The results of research shows that there is a positive effect and significant between the product quality to purchasing decision amount 22,9 % and the price have positive effect and significant to purchasing decision amount 5.6 %.The price of Suara Merdeka worthy maintained becouse it is already adequate and not into consideration important for cunsumers to made the purchase.  The quality of product needs to be considered balance is the aspect of the news, neatness as well as clarity mold.
PENGARUH KESADARAN WAJIB PAJAK DAN PENERAPAN E-FILING TERHADAP KEPATUHAN WAJIB PAJAK (STUDI PADA UMKM YANG TERDAFTAR DI KPP PRATAMA CANDISARI SEMARANG) Patricia Mauly Bertha Situmorang; Saryadi Saryadi
Jurnal Ilmu Administrasi Bisnis Vol 6, No 4 (2017)
Publisher : Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (304.955 KB) | DOI: 10.14710/jiab.2017.17831

Abstract

Tax has a large contribution of the national income because most of the nation’s activities financed by tax revenue. Income tax is the largest tax revenue compared to other tax types. Although income tax is one of the highest tax revenue, there are still many tax subjects who are not yet paying tax. In order to encourage people to pay tax, various efforts such as online tax service are supported with regulation of Direktur Jendral Pajak Nomor PER-41 / PJ / 2015.The purpose of this study is to determine the effect of taxpayer consciousness, and implementation of e-filing to taxpayer compliance. The hypothesis in this research is the existence of positive and significant influence between the variable of taxpayers conciousness and the implementation of e-filing affect the SMEs taxpayer compliance.The method in this research is quantitative with explanatory research type. Data analysis technique is validity test, reliability test, coefficient of correlation, coefficient of determination, simple linear regression, multiple linear regression, t test and F test using SPSS (Statistical Program for Social Science) program for Windows version 16.00.The results showed that the variable taxpayer consciousness has a positive and significant effect on taxpayer compliance, the variable implementation of e-filing has a positive and significant effect on taxpayer compliance, taxpayer awareness and implementation of e-filing have positive and significant effect to taxpayer compliance. Taxpayer compliance still needs to be improved so that in this research suggest to socialize the importance of the tax and training or workshop about the use of e-filing. This research is also expected as an input for the next researcher.
PENGARUH KUALITAS PELAYANAN DAN NILAI PELANGGAN TERHADAP LOYALITAS MELALUI KEPUASAN PELANGGAN SEBAGAI VARIABEL INTERVENING PADA GRACIA SKIN CLINIC SEMARANG Eka Safitri Fajria; Naili Farida; Sari Listyorini
Jurnal Ilmu Administrasi Bisnis Vol 2, No 3 (2013)
Publisher : Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (41.986 KB) | DOI: 10.14710/jiab.2013.3062

Abstract

The purpose of this study is to determine the effect of service quality and value of customer loyalty through customer satisfaction as an intervening variable in Gracia Skin Clinic Semarang. The type of research is using explanatory research, the technique of collecting data through questionnaires. The sampling technique using purposive sampling and accidental sampling technique. The population was all patients of the Gracia Skin Clinic Semarang. While the sample of 100 respondents.The method of analysis used in this study is Part Analiyst or Path Analysis.Based on the descriptive analysis of 44% indicates that the variable quality of service  including both categories, 1% showed variable customer value category quite well, 21% indicated satisfaction variables including high enough category, and 23% showed loyalty variable category is quite high. Based on the calculations show that there is an influence of service quality, customer value variables, and variable customer satisfaction has positive and significant impact on the loyalty variable that is equal to 72,2%, while the remaining 27,8% is explained by other factors such as product quality, customer perception, promotion, brand image, and price. Based on the path analysis, the direct influence its value is greater than the indirect effect on the variables of service quality on loyalty. While the variable value customer loyalty, the indirect effect value is greater than the direct effect, up to variables of customer satisfaction to be intervening variables “amplifier” in relation to loyalty customer value variables.The Suggestions in this research is to improve the quality of service and hospitality to patients, pharmacies expand the space, creating an atmosphere of conducive to the consulting room, and repair procedures.
ANALISIS PENGUKURAN KINERJA PERUSAHAAN DENGAN METODE PENDEKATAN BALANCED SCORECARD (Studi Kasus Pada Koperasi Simpan Pinjam (KSP) Lohjinawe Rembang) awan febrianto
Jurnal Ilmu Administrasi Bisnis Vol 5, No 3 (2016)
Publisher : Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (485.295 KB) | DOI: 10.14710/jiab.2016.12096

Abstract

Performance measurement is used to determine the achievement of corporate objectives of the business unit performance by evaluating the achievement of results that have been achieved through the strategy set. Cooperative is an organization that puts the interests and welfare of members in the central position of the overall activities of cooperatives, in reality, many cooperatives in activities focused on financial factors, including KSP Lohjinawe Rembang. So that the customer and the employees a little neglected. Balanced Scorecard concept is here to help companies determine the extent to which the achievement of performance through four perspectives. This research is qualitative descriptive analysis. Source data used are primary data by questionnaire and in-depth interview to determine the assessment of the translation of the vision, mission and objectives of the company through target setting and weight to key performance indicator (KPI). Secondary data such as financial statements, the development of number of employees and branches of cooperatives in 2013-2015. Performance results are in a healthy position overall with a total score of 92.42 (standard wells 80 <x <100). Obtaining a score on four perspectives that are tailored to the weight of the Balanced Scorecard, financial perspective score was 55.32 (target 60), in the perspective of the customer (member) with a score of 18.25 (target 20), the internal business process perspective score was 10.42 ( target 10) and the last on learning and growth perspective score was 8.24 (target 10). The best performance was in the business process perspective that is able to exceed the target by the achievement of 104.19%. On the financial perspective and the customer perspective attainment results are equally amounted to 92.2%. While learning and growth perspective obtain the lowest achievement results with the percentage of 82.35%.
PENGARUH HARGA DAN KUALITAS PRODUK TERHADAP KEPUTUSAN PEMBELIAN KOSMETIK SARIAYU MARTHA TILAAR DI KONTER MARTHA TILAAR PASAR SWALAYAN ADA SEMARANG Siti Rachma; Agus Hermani DS
Jurnal Ilmu Administrasi Bisnis Vol 7, No 4 (2018)
Publisher : Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (93.316 KB) | DOI: 10.14710/jiab.2018.21935

Abstract

Sariayu Martha Tilaar is the first cosmetic product brand manufactured by PT. Martina Berto Tbk. which is based on natural ingredients or spices of Indonesia's wealth and has once dominated the cosmetics industry market in Indonesia.However, in the midst of a very tight cosmetic product competition this cause Sariayu Martha Tilaar cosmetic products no longer dominate the cosmetics market in Indonesia. Sariayu cosmetics affordable price is not comparable with the quality of Sariayu products in the skin of the consumer face, causing consumers to buy only a little cosmetics, and with a nominal or total value of small shopping and seldom buy cosmetics Sariayu. The objective of this research is to analyze the influence of price and product quality to buying decision making of cosmetic product Sariayu Martha Tilaar in Martha Tilaar Counter, Ada Supermarket. This type of research is an explanatory research with a sample of 100 respondents Sariayu Martha Tilaar’s consumer.The sampling technique used is accidental sampling and purposive sampling with the criteria of respondents aged over 15 years, the respondent is female, and has been using Sariayu cosmetics at least 1 month of usage. Data collection using questionnaires with Likert measurement scale. Data analysis method used is validity test, reliability test, correlation coefficient (R), simple linear regression analysis, multiple linear regression analysis, coefficient of determination (R2), t test and F test using SPSS for Windows program. The results of this study conclude that Sariayu's price has a low (weak) influence on the purchase of Sariayu Martha Tilaar both partially and simultaneously. Meanwhile, the quality of Sariayu cosmetic products has no results from the purchase decision of Sariayu Martha Tilaar, either partially or simultaneously. Two variables have been tested in stages or together showing that the price variable (0.127) and product quality (-0.066) simultaneously have a relationship at a low level and very low on the variable purchase decision. The amount of the contribution from the price variable is greater than the contribution of the product quality variable, the coefficient of determination (R2) for the variable price of 12.4% and the product quality of only 2%. To improve purchasing decisions in relation to prices, the advice of researchers is that discounting should be done for consumers who pay in cash as well as often held and give product bonuses with attractive items, while the quality of the product is recommended. to be more durable, multiply products that are waterproof and improve product packaging to be more robust.
PENGARUH KOMPETENSI WIRAUSAHA, PEMBINAAN USAHA DAN INOVASI PRODUK TERHADAP PERKEMBANGAN USAHA (Studi Pada Usaha Kecil dan Menengah Batik di Sentra Pesindon Kota Pekalongan) Yully Christiana; Ari Pradhanawati; Wahyu Hidayat
Jurnal Ilmu Administrasi Bisnis Vol 3, No 4 (2014)
Publisher : Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (116.71 KB) | DOI: 10.14710/jiab.2014.6601

Abstract

This study aims to determine the influence of  entrepreneurial competence, business development service, product innovation to business development Batik SMEs. This type of research is explanatory research, with methods data collection using questionnaires and interviews. Sampling techniques using the technique samples are saturated. The sample in this research were 36 businessmen Batik on Pesindon Sentra. This research uses techniques of quantitative analysis. Quantitative analysis using the test of validity, reliability, regression analysis, the determination coefficient, and test of significance (t-test).From the data analysis it can be conclude, that the indicate below entire partially independent variable, the variable entrepreneurial competence (X1) effect on business development (Y) amounted to 77,7%, business development service (X2) effect on (Y) business development of 23,9%, and product innovation (X3) effect on business development (Y) of 66,5%. Some suggestions are recommended from this research is the related agencies need to conduct integrated socialization and training on understanding financial statements, reactivate the Pesindon media telecenter, conduct training on the management of capital, evaluation at any development activities, introduce new technologies to help SMEs in managing their business.
Pengaruh Orientasi Pasar, Orientasi Kewirausahaan dan Strategi Bersaing terhadap Kinerja Penjualan Home Industry Anyaman Bambu (Studi pada Produk Peralatan Rumah Tangga Anyaman Bambu Desa Cibuyur, Pemalang) Suswanti Suswanti; Wahyu Hidayat
Jurnal Ilmu Administrasi Bisnis Vol 6, No 2 (2017)
Publisher : Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (259.244 KB) | DOI: 10.14710/jiab.2017.16142

Abstract

Bamboo is a plant of Indonesian society that has been widely known and holds a very important role in people's lives. Bamboo handicrafts made in order to meet the needs of the household appliance. Competition bamboo products occur both inside and outside the city are very tight even competition ensued with substitute goods such as plastic and glass. Conditions of tight competition makes producers of woven bamboo should further enhance the value of the function and form of the bamboo.This research aims to determine the effect of market orientation (X1), entrepreneurial orientation (X2) and competitive strategy (X3) impact on sales performance (Y) home industry of woven bamboo in village Cibuyur subdistrict Warungpring province Pemalang. The population in this research are all producers of woven bamboo in village Cibuyur. The sample in this research was 50 respondents who produces woven bamboo taken by sampling method saturated. Data collection is done by using a questionnaire. This type of study used survey research of explanatory. The measured of scale is using Likert scale. In the analysis data using the validity, reliability, a correlation coefficient, the determine coefficient, simple linear regression regression analysis linear multiple, t test, f test by using the SPSS 16.0 tools.The results show variable market orientation, competitive strategy and sales performance had categorization a enough answer, while the entrepreneurial orientation is the agree answer. The influence market orientation of the sales performance t count (11,258) > t table (2,0106), there is no influence entrepreneurial orientation of sales performance t count (1,919) < t table (2,0106), influence competitive strategy of the sales performance t count (12,192) > t table (2,0106) and influence market orientation, entrepreneurial orientation and , competitive strategy of the sales performance an f count (61,767) > F table (2,81).The conclusion all of variable independent in this study had influence on variable depend in simultaneous, while market orientation and competitive strategy had influence on sales performance in partial. Producers of woven bamboo Cibuyur village, Pemalang must improve its business spirit, thus created a product capable of competing in the market and continued demand by consumers.
ANALISIS PENGARUH EFISIENSI MODAL KERJA, LIKUIDITAS DAN SOLVABILITAS TERHADAP PROFITABILITAS Studi Kasus pada PT. Telekomunikasi Indonesia, Tbk Setyo Budi Nugroho
Jurnal Ilmu Administrasi Bisnis Vol 1, No 2 (2012)
Publisher : Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (68.205 KB) | DOI: 10.14710/jiab.2012.864

Abstract

Every company aims to find profitability. To achieve expected earnings, management should able to take proper discretion in investing financial resources available so will obtain liquidity and solvency in sufficient condition and adequate working capital efficiency and finally the expected profitability will obtained. The purpose of this research is to find out influence of working capital efficiency, liquidity, solvency to profitability at PT Telekomunikasi Indonesia. It took time series data from financial statements in period 2006 to 2010. Data collection technique is through documentation. Data source obtained from Indonesia Stock Exchange website (Internet Data Exchange/IDX). Data get analyzed by using classical assumption test, simple and multiple linear regression, and hypothesis testing using T test and F test. Based on result of this research is known that there is no significantly influence between working capital efficiency, Liquidity and Solvency to profitability.
Pengaruh E-Security dan E-Service Quality Terhadap E-Repurchase Intention Dengan E-Satisfaction Sebagai Variabel Intervening Pada Konsumen E-Commerce Lazada di Fisip Undip Muhammad Mim Farisal Abid; Dinalestari Purbawati
Jurnal Ilmu Administrasi Bisnis Vol 9, No 1 (2020)
Publisher : Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (497.486 KB) | DOI: 10.14710/jiab.2020.26227

Abstract

Business and trade industry has grown rapidly one trading system via internet e-commerce. This research was conducted in order to test the influence of e-security and e-service quality of the e-repurchase intention by e-satisfaction as an intervening variable.This research is quantitative research that uses the type of eksplanatif. Sampling techniques using non-probability sampling and purposive sampling approach. Where the populations are all consumers Lazada in Fisip Undip, while the sample is 100 customers Lazada with certain criteria. The data collection technique using the google form and interview.This study uses quantitative and qualitative analysis of the validity, reliability, correlation coefficient, coefficient of determination, regersi simple and multiple, significance t test and F test with the help of IBM SPSS program (Statistical Product and Service Solutions) version 24. These results indicate that e-security effect on e-satisfaction, e-service qualiti effect on e-satisfaction, e-security and e-service quality influence simultaneously on e-satisfaction.Based on the results Lazada can improve the buying interest of consumers to increase e-service quality with more competent in responding to consumer complaints, and service is fast and good refund. In addition Lazada also need to strengthen the security system so that consumers rely more trustworthy, thereby increasing customer satisfaction, which in turn increases the buying interest of consumers
PENGARUH BRAND AWARENESS, BRAND ASSOCIATION DAN FAKTOR PSIKOGRAFIS TERHADAP KEPUTUSAN PEMBELIAN ETUDE HOUSE DI SEMARANG Sandy Salsabila Khaerunissa; Bulan Prabawani; Sari Listyorini
Jurnal Ilmu Administrasi Bisnis Vol 4, No 3 (2015)
Publisher : Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (139.447 KB) | DOI: 10.14710/jiab.2015.8935

Abstract

Along with the development of science and technology, human needs are becoming increasingly complex. Not just a case of trying to meet the basic needs of food, clothing, home and education, but also the physical appearance and beauty treatments (both face and body) has become a top priority and regarded as a necessity that must also be met, especially women. This is why cosmetics and skin care products are sought after by women to beautify the appearance.Value turnover cosmetic industry in Indonesia has increased. One of the countries that are aggressively marketing in cosmetics is South Korea, which launched the brand named Etude House. Etude House increase Brand Awareness by expanding the store and entered into malls in major cities, therefore it can arised Brand Associations that can create an impression of the product. Besides Brand Awareness and Brand Association, Psychographic Factors also include in process of purchasing products Etude House. Psychographic Factors refers to the lifestyle of make up that was transmitted through the Korea through Etude House                 In this final assignment, the effect of Brand Awareness, Brand Association and Psychographic Factors in decision to buy Etude House is determined. Data collection technique used is purposive sampling with 100 sample. The data is analyzed through validity test, reliability test, crosstab, product moment correlation, coefficient of determination, simple linear regression, multiple linear regression, t-test and F-test. The data is analyzed quantitatively using the SPSS program version 15.The results showed that Brand Awareness have not a significant influence in decision to buy Etude House in Semarang partially. However, Brand Association and Psychographic Factors have a significant influence in desicion to buy Etude House in Semarang partially. Brand Awareness, Brand Association and Psychographic Factorsalso have a significant influence in decision to buy Etude House in Semarang simultaneously.Etude House Brand Awareness should be increased through the identical color, logo, brand ambassador and the packaging, so consumers can be aware of the existence of Etude House. Improvement can be done with the addition of the logo on any product, promotion through print or electronic media with brand ambassador of the famous Korean artists. Moreover, imrpoved a good quality, although the price is quite expensive, if the brand gave a good quality will encourage consumers to buy products Etude House . 

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