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Diponegoro Journal of Management
Published by Universitas Diponegoro
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Media publikasi karya ilmiah lulusan S1 Prodi Manajemen Fakultas Ekonomika dan Bisnis Universitas Diponegoro yang memuat berbagai hasil penelitian maupun kajian mengenai manajemen keuangan, manajemen sumber daya manusia, manajemen pemasaran, manajemen strategik dan manajemen operasional.
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Articles 1,401 Documents
ANALISIS PENGARUH KUALITAS LAYANAN, KUALITAS PRODUK, BRAND IMAGE DAN PERCEIVED VALUE TERHADAP MINAT BELI ULANG DENGAN KEPUASAN PELANGGAN SEBAGAI VARIABEL INTERVENING (Studi Pada Konsumen Rumah Makan Pondok Bandeng BaBe Kabupaten Pati) Nyarmiati, Nyarmiati; Tri Astuti, Sri Rahayu
Diponegoro Journal of Management Volume 10, Nomor 2, Tahun 2021
Publisher : Faculty of Economics and Business Diponegoro University

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This study aims to examine the effect of service quality, product quality, brand image and perceived value on repurchase intention through customer satisfaction as an intervening at Pondok Bandeng BaBe Pati Restaurant. In this study the population taken was consumers who had made a purchase at the Pondok Bandeng BaBe Pati Restaurant with a total sample of 150 respondents who were selected using purposive sampling technique. Furthermore, the data obtained were processed using the AMOS 21 program. The results showed that service quality, product quality, brand image and perceived value had a positive and significant effect on customer satisfaction. Then customer satisfaction also has a positive and significant influence on repurchase intention at Pondok Bandeng BaBe Pati Restaurant.
ANALISIS PENGARUH NILAI SUKUK, LEVERAGE, LIKUIDITAS, DAN UKURAN PERUSAHAAN TERHADAP REAKSI PASAR (Studi Kasus Pada Perusahaan Konvensional non-bank yang Menerbitkan Sukuk di Indonesia Periode 2014-2019) Amir, Muhammad Ahkamul; Indriani, Astiwi
Diponegoro Journal of Management Volume 9, Nomor 4, Tahun 2020
Publisher : Faculty of Economics and Business Diponegoro University

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Sukuk is an investment instrument that emphasizes sharia principles. This further indicates sukuk has the potential as an alternative choice for investing. The aims of this study was to investigate factors that influence market reaction on announcement of sukuk. Independent variables that used in this study are sukuk value of sukuk, leverage, liquidity (working capital to total asset and working capital to total capital), and firm size. The population in this study is conventional company sukuk issued by sukuk in the 2014-2019 period. The final sample used in this study are 51 announcements of sukuk issuance obtained by purposive sampling method. The data of announcements event was obtained throught data Bloomberg, the KSEI website, the yahoofinance site, the ojk site, and the company website. The type of data in this study is a cross section. The analytical tool used in this study is multiple linear regression analysis testing through the application of E-views 9, taht has passed the classic assumption test (normality test, multicollinearity test, heteroskedasticity test, and autocorrelation test). The results of this study are the variable value of sukuk and firm size have a positive and significant effect on market reaction while variable WCTA (working capital to total asset) has a negative and significant effect on market reaction. Variable leverage and WCTC (Working Capital to Total Capital) have a negative and insignificant effect on market reaction.
ANALISIS PENGARUH FIRM SIZE, GROWTH OPPORTUNITY, FIRM AGE, LEVERAGE, DAN NON-CASH NET WORKING CAPITAL TERHADAP CASH HOLDING (Studi pada Perusahaan Manufaktur Yang Terdaftar di Bursa Efek Indonesia Tahun 2016-2019) Alda Aspasia, Donna Bella; Arfianto, Erman Denny
Diponegoro Journal of Management Volume 10, Nomor 1, Tahun 2021
Publisher : Faculty of Economics and Business Diponegoro University

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Every company has their respective preferences in determining the amount of cash to be held in a period of time. Previous studies have discussed the factors that determine cash holdings. However, there are still inconsistencies in the research results so that further research is needed to examine the factors that affect the company's cash holdings. Thus, the aims of this study were to determine the factors that influence cash holdings. The sample used in this study is a manufacturing company listed on the IDX (Indonesia Stock Exchange) during the 2016-2019. The samples observed was 112 companies with a total of 444 observations which taken by purposive sampling method. The method of analysis of this study uses linear regression which has previously passed the classical assumption test.The results of this study indicated that Growth Opportunity had a positive and significant effect on Cash Holdings. Firm Size, Leverage, and Non-cash Net Working Capital had negative and significant effect on Cash Holdings. Meanwhile, Firm Age had a negative-but-insignificant effect on Cash Holdings.
THE EFFECT OF BRAND AWARENESS, BRAND IMAGE, AND BRAND CREDIBILITY ON OPPO MOBILE PHONE BRAND PRODUCT PURCHASE INTENTION Ryan Khrisnanda, Harjunan Rizky; Bayu Dirgantara, I Made
Diponegoro Journal of Management Volume 10, Nomor 2, Tahun 2021
Publisher : Faculty of Economics and Business Diponegoro University

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This study investigates about the impact of brand awareness, brand image, brand credibility to the mobile phone product purchase intention on Indonesian mobile phone market industry. This study proposes that brand awareness, brand image, brand credibility, significantly affect consumer purchase intention, focusing on several common mobile phone brand that exist and dominate the Indonesian market share mobile phone industry. This study also provides information about mobile phone consumer view on product brand to maintain the brand and raise the purchase intention of the product. A deductive, and quantitative research method using online self-completed questionnaire applied to a target sample of 100 people in Indonesia and domiciled on the Java island (East Java, Central Java, West Java, Banten, DI Yogyakarta, DKI Jakarta). The research adopts multiple regression analysis to examine and analyse the hypothesis related to the connection of brand awareness, brand credibility, and brand image, to purchase intention by data sample about the consumer perspective of mobile phone brand marketing quality on several common mobile phone brands in Indonesia, that be conducted to accomplish the research objectives which are: to fill the gap of research about consumer behaviour in Indonesia, to know the role of brand awareness, to understand the perception of Indonesian customer, to present the relation between brand awareness, brand image, and brand credibility to purchase intention. There are lot of research outside Indonesia that have a main point on brand loyalty that affect purchase intention within mobile phone industry. But unfortunately, there are just a few researches about the relation between the other factors apart from brand loyalty. Research found that the consumer purchase intention affected by its brand awareness, brand credibility, and brand image of the product
ANALISIS PENGARUH CORPORATE GOVERNANCE, LEVERAGE DAN UKURAN PERUSAHAAN TERHADAP MANAJEMEN LABA (Studi pada Perusahaan Manufaktur yang Terdaftar di BEI periode 2014-2018) Saraswati, Inez Yustika; Kholiq Mahfud, Mohammad
Diponegoro Journal of Management Volume 9, Nomor 4, Tahun 2020
Publisher : Faculty of Economics and Business Diponegoro University

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Earning management is a management action to manage the profitability of a company. This study aims to examine the effect of corporate governance, leverage and firm size on the earning management practices. Corporate governance performed by independent commissioners proportion, audit committee, and managerial ownership. The dependent variable, earnings management, is measured by the discretionary accrual. This study uses secondary data were taken from the manufacturing companies which are listed in Indonesian Stock Exchange. 37 manufacturing companies selected as study samples on the period of 2014 until 2018 based on purposive sampling method. The analytical method for this study uses multiple linear regression using the classical assumption test and regression analysis with a significance level of 5%. Based on the results of research that simultaneously uses the F test variable independent commissioners proportion, audit committee, managerial ownership, leverage, and firm size significantly influence the earning management. The result of partial testing using the T test show that independent commissioners proportion, audit committee, managerial ownership, leverage, and firm size have a negative and significant effect on earning management.
ANALISIS PENGARUH KUALITAS LAYANAN DAN KEPERCAYAAN TERHADAP LOYALITAS PELANGGAN DENGAN KEPUASAN PELANGGAN SEBAGAI VARIABEL MEDIATOR (Studi pada Pengguna Jasa PT. Pos Indonesia di Semarang) Annisa, Annisa; Dwiyanto, Bambang Munas
Diponegoro Journal of Management Volume 10, Nomor 3, Tahun 2021
Publisher : Faculty of Economics and Business Diponegoro University

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ABSTRACT PT. Pos Indonesia is a state-owned company (BUMN) that operates in the service of sending letters, packages and money. The emergence of various courier service options in Indonesia has caused intense competition between PT. Pos Indonesia with private courier companies, such as JNE, J&T Express, and Tiki. The market which was originally a monopoly market with PT. Pos Indonesia, as a major player, is currently being eroded by the very rapid development of private courier companies. Tight competition also occurs in the financial services sector, with the emergence of various companies creating digital wallet applications that make it easier for users to make financial transactions wherever and whenever they want such as GoPay, DANA, OVO, and others. This study aims to analyze how much influence the service quality, trust and customer satisfaction on customer loyalty to use the services of PT. Pos Indonesian. The sample used in this study was the people of Semarang City who have used the courier service of PT. Pos Indonesia in the last one year. The sample was 167 respondents. The sample collection method used purposive sampling. The data collection method was distributing questionnaires online via google form. This research used Structural Equation Modeling (SEM) analysis with AMOS 24.0 analysis tools. The results of this study indicate that service quality and trust have a positive and significant effect on customer satisfaction and customer loyalty. In addition, customer satisfaction has a positive and significant effect on customer loyalty.
ANALISIS PENGARUH KUALITAS LAYANAN, PERSEPSI TERHADAP HARGA DAN CITRA MEREK TERHADAP KEPUTUSAN PEMBELIAN JASA (Studi pada pengguna layanan pengiriman barang J&T Express) Damayant, Akmila Farida; Indriani, Farida
Diponegoro Journal of Management Volume 10, Nomor 3, Tahun 2021
Publisher : Faculty of Economics and Business Diponegoro University

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ABSTRACT This study aims to analyze the effect of service quality, perception of price and brand image on service purchase decisions for users of J&T Express freight forwarding services. The population in this study are J&T Express service users who have used this service to send their goods to buy goods through e-commerce at least once. The number of samples used was 110 respondents who were selected using purposive sampling method through questionnaires distributed online. The data from this study were processed using SPSS version 22. The results of this study indicate that brand image and perception of price have a positive and significant influence on service purchasing decisions, while service quality does not significantly affect service purchasing decisions.
PENGARUH BOPO, NPL DAN LDR TERHADAP RETURN ON ASSET DENGAN NET INTEREST MARGIN SEBAGAI VARIABEL INTERVENING (Studi pada Bank Umum Go Public yang Terdaftar di BEI Periode 2015- 2019) Farhanditya, Ferdiansyah Djody; Mawardi, Wisnu
Diponegoro Journal of Management Volume 10, Nomor 3, Tahun 2021
Publisher : Faculty of Economics and Business Diponegoro University

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BSTRACT In this research study, the objective of this research is to examine the effect of Operational Cost of Operating Income (BOPO), Non Performing Loan (NPL), Loan to Deposit Ratio (LDR) to Return on Assets and Net Interest Margin (NIM) as intervening variables. The population used in this study are conventional commercial banks in Indonesia that have been listed on the Indonesia Stock Exchange (IDX) for the period 2015-2019. The data used in this study are secondary data with a total sample of 26 banks, where the sampling uses purposive sampling method.. The analysis technique used in this study is multiple linear regression and path analysis. The results of this study found that BOPO had a significant negative effect on NIM, NPL had a positive but insignificant effect on NIM, while LDR had a negative but not significant effect on NIM. BOPO has a negative and significant effect on ROA. NPL has a negative but not significant effect on ROA. LDR has a positive but not significant effect on ROA. NIM has a positive and significant effect on ROA. Furthermore, NIM is not proven in mediating BOPO and NPL against ROA. However, NIM is proven to mediate LDR against ROA
PENGARUH WORKING CAPITAL MANAGEMENT (WCM) TERHADAP PROFITABILITAS PERUSAHAAN PERTAMBANGAN (Pada Sektor Perusahaan Pertambangan yang Terdaftar di Bursa Efek Indonesia Periode 2014-2019) Wulandari, Cahyani Sulistyaning; Muharam, Harjum
Diponegoro Journal of Management Volume 10, Nomor 3, Tahun 2021
Publisher : Faculty of Economics and Business Diponegoro University

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ABSTRACT This research aimed to analyze the impact of Working Capital Management (WCM) and corporate profitability of Indonesian Mining Firms in the period 2014-2019. Profitability is measured by using Return on Assets (ROA) and Gross Operating Profit (GOP). The independent variabels used in this study are Cash Conversion Cyle (CCC) and Cash Conversion Cycle2 (CCC2 ). Followed by control variables consisting of Firm Size (SIZE), Sales Growth (GROWTH), Firm Age (AGE), Leverage (LEV), and Liquidity (CR). This research also expected to give insight for financial management developments, provide information to managers for making decisions about working capital policies, and used as reference for further research. The sample used in this study collected from 33 mining firms that have been listed on the Bursa Efek Indonesia (BEI) with complete data needed to calculate the variables on the period 2014-2019. The analysis technique in this study is using the GMM model specifications, the Wald test, and the t statistical test using panel regression models. Through the Wald test shows that CCC, CCC2 , SIZE, GROWTH, AGE, LEV, and CR have significant effect on the ROA of mining firms. The results of the t-test in this study indicate that CCC and ROA is U-shaped. Furthermore, variabel AGE, CR, GROWTH, has a positive and significant effect on ROA. Variable control LEV has a negative and significant on ROA. Variable control SIZE and CR has a positive and insignificant on ROA. Through the Wald test shows that CCC, CCC2 , SIZE, GROWTH, AGE, LEV, and CR have significant effect on the GOP of mining firms. The results of the t-test in this study indicate that CCC and GOP is U-shaped. Furthermore, variabel CR, GROWTH, and LEV has a positive and significant effect on GOP. Variable control SIZE has a negative and significant on GOP. Variable control AGE has a positive and insignificant on ROA.
PENGARUH PERSEPSI HARGA, INTENSITAS PROMOSI, DAN KUALITAS PELAYANAN TERHADAP KEPUTUSAN PEMBELIAN PADA OPTIK FAMILI Rahman, Yusuf Abdul; Hidayati, Retno
Diponegoro Journal of Management Volume 10, Nomor 3, Tahun 2021
Publisher : Faculty of Economics and Business Diponegoro University

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ABSTRACT This research aims to analyze the influence of price perceptions, promotion intensity,and service quality on purchase decisions at Optik Famili. The sampling method used on this research is non-probability sampling with purposive sampling technique. Samples were collected from 100 respondents who have purchased a product at least once at Optik Famili. Analysis method used here is multiple regression analysis which includes validity test, reliability test, classic assumption test, multiple linear regression test, t-test, f-test, determination test, and t test. The result showed that all independent variables: price perceptions, promotion intensity,and service quality has positive and significant influence towards on purchase decisions at Optik Famili.