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Journal of Public Policy and Management Review

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Published by Universitas Diponegoro

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Core Subject : Humanities, Art,

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Jurnal Ilmu Administrasi Publik diterbitkan oleh Jurusan Ilmu Administrasi Publik Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

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Articles 1,729 Documents

96 97 98 99 100

KUALITAS PELAYANAN DALAM JASA TRANSPORTASI PUBLIK BUS RAPID TRANSIT (BRT) KOTA SEMARANG Prayoga, Thoriq Adi; Subowo, Ari; Lituhayu, Dyah
Journal of Public Policy and Management Review Volume 4, Nomor 4, Tahun 2015
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

The high use of private vehicles and public transportation causing congestion on most roads in the city of Semarang . To reduce the congestion Semarang city government provide an alternative solution , namely policy Trans Bus Rapid ( BRT ) . However , in practice there are few facilities of BRT are not running optimally .

UPAYA PEMERINTAH DAERAH DALAM PEMBERDAYAAN USAHA MIKRO, KECIL DAN MENENGAH (UMKM) SENTRA INDUSTRI KONVEKSI DAN BORDIR DI DESA PADURENAN, KECAMATAN GEBOG, KABUPATEN KUDUS Definta Aliffiana; Nina Widowati
Journal of Public Policy and Management Review Volume 7, Nomer 2, Tahun 2018
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Efforts to accelerate economic development is one of the government's strategy in empowering the community to reduce unemployment rate, one of them is Micro, Small and Medium Enterprises (UMKM), because UMKM is one of the booster for growth and economic development that has contribution in creating manpower and a source of income for the community. The existence of UMKMs not only increase income, but also in the framework of equitable income for the community. This is because of the UMKM sector can involve many people with various businesses. The role of government is needed in the effort of empowerment. The purpose of this research is to know and analyze the condition of empowerment of UMKM Convection and Embroidery Center in Padurenan Village, Gebog Sub-district, Kudus Regency. The research method used in this research is descriptive qualitative. The results showed that the efforts of local government represented by the Office of Industry, Cooperatives and UKM Kudus District in empowerment has been successful, but not maximal, because of some indicators of success of empowerment can not be given by the government, that is about providing aid funds as capital business for conventional and basket UMKM business actors. Recommendation based on this research is Local Government help to find fund aid to other private parties that exist in Kudus Regency or outside Kudus District.

ANALISIS DIMENSI KUALITAS PELAYANAN RUMAH SAKIT UMUM DAERAH KABUPATEN BATANG Giovani Anggasta; Herbasuki Nurcahyanto; Susi Sulandari
Journal of Public Policy and Management Review Volume 3, Nomor 1, Tahun 2014
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Community demands for public services in the health sector is still considered low into the background of this research Batang Regency’s Public Hospital. Result of observations and interviews with several informants indicate that this hospital still has a low service quality and customer satisfaction have not been optimally viewed from the dimensions of service quality. Quality improvement and quality of these services should be started from a strong commitment and high professionalism that existing systems can run optimally so as to achieve customer satisfaction.

KUALITAS PELAYANAN KESEHATAN DI PUSKESMAS ROWOSARI KECAMATAN TEMBALANG KOTA SEMARANG Septiana Septiana; Nina Widowati
Journal of Public Policy and Management Review Volume 5, Nomor 3, Tahun 2016
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Kualitas pelayanan merupakan salah satu ukuran untuk menilai pelayanan publik. Puskesmas Rowosari merupakan unit pelaksana tingkat pertama dalam memberikan pelayanan kesehatan di wilayah kerjanya. Tujuan dari penelitian ini untuk menilai sejauh mana kualitas pelayanan kesehatan di Puskesms Rowosari serta untuk mengidentifikasi dimensi yang menghambat dan mendukung kualitas pelayanan kesehatan di Puskesmas Rowosari dengan menggunakan dimensi Tangibles, Reliability, Responsivess, Assurance dan Emphaty. Metode yang digunakan adalah kualitatif deskriptif. Hasil penelitian menunjukkan bahwa secara umum Puskesmas Rowosari telah memberikan pelayanan kesehatan yang baik kepada masyarakatnya, meskipun dalam memberikan pelayanan masih ada dimensi yang belum berjalan optimal, yaitu dimensi tangibles dan dimensi reliability.

ANALISIS EFEKTIVITAS PROGRAM KARTU TANI DI KECAMATAN BANJARNEGARA KABUPATEN BANJARNEGARA Mutiara Latifa Ashari; Dyah Hariani
Journal of Public Policy and Management Review Volume 8, Nomer 2, Tahun 2019
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Agricultural development is expected to be able to prosper the community by utilizing modern technology that is effective and sustainable. Agricultural activities are dominated by fertilizer use which aims to increase land production and commodity productivity. The reality that is often encountered by farmers is scarcity of fertilizer. Scarcity of fertilizer results in the difficulty of farmers in increasing land productivity. The government is working with Bank Rakyat Indonesia (BRI) to present a farmer card that aims to overcome various problems related to the availability of subsidized fertilizers while at the same time getting convenience in banking services. The form of the farm card is the BRI cobranding debit card, its use is done by swiping on the BRI EDC (Electronic Data Capture) machine that is placed at the retail stand. This study uses a descriptive method with a qualitative approach. The results of the program effectiveness research use four indicators, namely the success of the target, the achievement of overall goals, the availability of work facilities and infrastructure, and the system of supervision and control that is educational in nature. In the effectiveness of the farmer card program in Banjarnegara Subdistrict, Banjarnegara Regency there are driving factors and inhibiting factors that affect the program's effectiveness, namely technology, regional regulations, human resources, and the absence of a special budget for farmer cards. Suggestions given includes regular socialization, regeneration related to elderly human resources, procurement of budgets for farmer card programs, and increased coordination between complete retailer kiosks, farmers, and Banjarnegara District Agricultural Extension Center.

Strategi Pengembangan Pariwisata Kota Semarang (Studi Kasus Peningkatan Obyek Wisata Taman Margasatwa Semarang Praniti, Dina Locita; Widowati, Nina; Subowo, Ari
Journal of Public Policy and Management Review Volume 4, Nomor 2, Tahun 2015
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

ABSTRACT One of the programs of tourist affair development which is managed by department of culture and tourism of Semarang City is developing tour destination especially developing the tourist area named â€œUpgrading the Semarang Zooâ€. Semarang Zoo area becomes one of flagship programs developed by the government because the area has a great potential to give its largest contribution for PAD. This study used descriptive qualitative method and strategic management theory in explaining appropriate strategic issues for Semarang Zoo development by using SWOT data analysis. The data are collected from interview, field notes , a photograph , documents and observation.The result of this research indicates that tourist area development at UPTD Semarang Zoo has not brought maximal result. It can be seen from the lack of facility maintenance, such as the dirty toilet, peopleâ€™s complaint of sleazy cage, incomplete facility, lack of socialization and promotion. Therefore, it is need new technology in managing and developing the tourist area at Semarang Zoo. For example there is no cage reconstruction but rather there are addition of animal collections, cleaning services and attraction to promote it

KINERJA PEGAWAI DINAS PENDIDIKAN PEMUDA DAN OLAHRAGA KOTA PEKALONGAN Indrawan Pramiyudha; Nina Widowati
Journal of Public Policy and Management Review Volume 6, Nomer 2, Tahun 2017
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

According to government regulation no. 32 2004 concerning regional governance that the autonomy to the region intended to increase its efficiency and the efficiency of local government , the education office of youth and sports is one of government agencies has a high position as an element implementing in DINDIKPORA. DINDIKPORA have main task to take part of domestic affairs in education , youth and sports , and implement regional decentralization and deconcentration duty in education , youth and sports . The purpose of the research is to identify and analyze the performance, motivation and discipline against the performance of employees and to know the relationship between motivation and discipline with DINDIKPORA of Pekalongan. This research is using quantitative design research with respondents of the employees DINDIKPORA, The process begins with determine the samples from all employees DINDIKPORA of pekalongan .Using a questionnaire to obtained answers for each variable. The results of the study between the correlation of motivation and discipline of the performance of employees DINDIKPORA of pekalongan by using formulas Pearson Correlation there is a correlation between motivation and discipline with the performance of employees. According to the results of the correlation of Pearson, there is a significant correlation between motivation and discipline with the employee performance. The increase in the need to improve the employee performance.

IMPLEMENTASI UU NO.23 TAHUN 2007 TENTANG PERKERETAAPIAN (STUDI KASUS TENTANG PEMERIKSAAN DAN PENELITIAN KECELAKAAN KERETA API DI KANTOR PUSAT PT. KAI (PERSERO) BANDUNG) Mega Fitria Ayuningputri; Slamet Santoso; Dyah Lituhayu
Journal of Public Policy and Management Review Volume 2, Nomor 2, Tahun 2013
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

The train is one of the mass transport that demanded by the public. PT.KAI(Persero) is a sole operator of organizing railway in Indonesia. The Vision and Mission of PT.KAI(Persero) is providing service and safety to the public as a train users. In 2007-2011 there was a train accident with the same factor from the train itself. Based on Law No.23 Tahun 2007 about Railways, there was a discussion of investigation and research of train accidents ,in which the discussion was intended to minimize the railway accidents. Implementation of transparency investigation reports and research train accident done by PT.KAI (Persero) deficient, because PT.KAI (Persero) give information is still common, simple, and temporary to public, the description of the results of investigation reports and research train accident PT.KAI (Persero) should be valid and must announce it to public in accordance with the contents of the Law No.23 Tahun 2007 of the Railways.

EVALUASI DAMPAK PROGRAM PUSKESMAS SANTUN USIA LANJUT DI KOTA SEMARANG Febrilia Dewi Christiani Silitonga; Sri Suwitri; Aufarul Marom
Journal of Public Policy and Management Review Volume 5, Nomor 1, Tahun 2016
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Increasing number of the elderly is not offset by the improvement of their health status. So that, elderly friendly primary health care was inisiated to realize it. Program has been going on for 6 years, but its impact has not been evaluated. The purpose of the research is to comparing the impact for the target group and group outside the target. Individu get easiness of administration and low cost treatment. Individual impacts which have not been achieved are easiness of referral submission to hospital and optimizing of elderly friendly facilities utilization. All Posyandu which are fostered by Puskesmas Mijen, Puskesmas Tlogosari Kulon, Puskesmas Bulu Lor and Puskesmas Kagok are successfully directed into strata mandiri. The impacts for the institution which have not been achieved are the realization of 70% health service coverage and availability of eldery friendly facilities in each Puskesmas. Community supports the execution of posyandu and empower the elderly in their neighborhood. The impacts which have not been achieved are home visit yet intense and nursing home never implemented. Puskesmas is suggested to facilitating the process of referral submission by helping to get the approval letter from DKK Semarang. Program have to introduced by making inscribed board, poster, also socialize it in posyandu. Addition of elderly friendly primary health care is adjusted to instituion budget per year. Puskesmas have to evaluate the implementation of the program. Kader have to actuate the home visit and cooperate with Bina Keluarga Lansia to actuate the nursing home.

ANALISIS KEPUASAN PENYELENGGARAANPENERBITAN E-KTP DI TEMPAT PEREKAMAN DATA KEPENDUDUKAN (TPDK) DISDUKCAPIL KECAMATAN SEMARANG BARAT Elisabeth Kezia Devantie; Herbasuki Nurcahyanto
Journal of Public Policy and Management Review Volume 7, Nomer 2, Tahun 2018
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Enhancing the quality of public services is needed to fulfill the satisfaction of society to the service as expected. Satisfaction is the level of one’s feelings after comparing perceived performance with expectations. This research aims to determine the level of satisfaction of community members related to e-ID card service users in the process of organizing e-ID card publishing and dimensions that need to be improved to increase satisfaction on the quality service at TPDK in Disdukcapil West Semarang Sub District. The author uses quantitative research type by the number of samples as many as 97 respondents as services users at TPDK in Disdukcapil West Semarang Sub District. This research uses the measurement of satisfaction through the 6 dimensions i.e. tangible services, reliability, responsiveness, assurance, empathy, and communication by comparing performance (X) and expectations (Y) that raise the feeling of satisfaction or disatisfaction. The results showed there were three dimensions with three determinants of service quality which are considered important in determining the satisfaction level of society. Which has high expectations, but the level of performance is low so that, it can be said to be less satisfactory and unsatisfactory. The three dimensions: Responsiveness, which includes a factor of quick service, Assurance, including the factor of friendliness and courtesy, Communication officers, including the factor of easement in getting information. The quality of six dimensions with 19 factors has an average of performance level 2.74 and the level of hope 3.48 with the rate of conformity of 78.69 which is categorized satisfacfactory

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