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INDONESIA
Jurnal Siasat Bisnis
Published by Universitas Islam Indonesia
ISSN : 08537666     EISSN : 25287001     DOI : https://doi.org/10.20885/jsb
Core Subject : Science, Social,
Decision Sciences, Operations Research & Management Social Sciences
Jurnal Siasat Bisnis (JSB) is a peer review journal published twice a year (January and July) by Management Development Centre (MDC)-Department of Management, Faculty of Economics, Universitas Islam Indonesia. JSB) addresses the broad area of management science and its applications in industry and business. It is particularly receptive to research relevant to the practice of management within the emerging regions and its effects beyond. It covers studies on how management work is done (descriptive) and/or should be done (normative) in diverse organisational forms, either in profit or non-profit firms, private or public sector institutions, or formal or informal social networks. We welcome qualitative studies with high-quality, rigorous methods, and strong impact on the field. Topics covered include, but not strictly limited to: 1. Business and management strategy 2. Marketing management 3. Operations management 4. Computing and technology management 5. Finance and investment management 6. Innovation and knowledge-based management 7. Entrepreneurship 8. Organisational behaviour and people management 9. Corporate social responsibility 10. Islamic business and management
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Strategi dan Menejemen
Articles 375 Documents
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The effect of work-family conflict and flexible work arrangement on turnover intention: do female and male employees differ? Nastyalita Gunaprasida; Amin Wibowo
Jurnal Siasat Bisnis Vol 23, No 1 (2019)
Publisher : Management Development Centre (MDC) Department of Management, Faculty of Business and Economics Universitas Islam Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20885/jsb.vol23.iss1.art3

Abstract

The purpose of this paper is to examine the effect of work-family conflict, and flexible work arrangements as moderating variable on the intention to leave for female and male employees.  The population in this study is hotel employees in Yogyakarta. The sample population chosen was hotel employee who has married, has children, and does not live with parents and parent in-law. Overall, work-family conflict positively influenced intention to leave. There is difference result in regard to moderating variable, as for the female employees a flexible work arrangement moderates the relationship between work-family conflict and turnover intention, while for male workers the moderating effect is not significant. The practical implication is turnover intention can be avoided by creating and developing comfortable work condition and environment where supervisor and colleagues are supporting each other. By developing a comfortable atmosphere, it is expected that negative emotions triggering work-family conflict will be eliminated so employees do not have any reason to leave the organization anymore, especially to women employees. This study offers a new insight which gender might take important roles in the utilization of flexible work arrangements. It is suggested for future research that considering sample population from other industries such as banking industry and hospital may make research more generalizable.
Building supply chain collaboration on SMEs: The role of ICT and trust Titik Kusmantini; Agung Satmoko; Krisnandini Wahyu Pratiwi; Arum Kurniawati
Jurnal Siasat Bisnis Vol 24, No 2 (2020)
Publisher : Management Development Centre (MDC) Department of Management, Faculty of Business and Economics Universitas Islam Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20885/jsb.vol24.iss2.art3

Abstract

This study aims to investigate the relationship between information and communication technology (ICT), trust, and supply chain collaboration and their impact on companies' operational performance. Partial Least Square (PLS) was used to test the research models. A survey was conducted to collect data from screen-printing SME, which is one of the leading creative industries, in Yogyakarta. Questionnaires were directly distributed and collected from 48 SMEs. The results show that trust and ICT have a significant and direct effect on supply chain collaboration and operational performance. The indirect effect of ICT and trust on operational performance through supply chain collaboration also prove to be significant. The practical implication of this research is the importance of SMEs understanding of the strategic role of technology in sharing information, because with ICT, companies will be able to build more effective business communication. Besides, it is also important to understand the role of trust as a factor supporting the companies' commitment to building sustainable cooperation and achieving higher operational performance.
The influence of e-service quality, trust, brand image on Shopee customer satisfaction and loyalty Dola Fitritha Raras Handayani; Retno Widowati PA; Nuryakin Nuryakin
Jurnal Siasat Bisnis Vol 25, No 2 (2021)
Publisher : Management Development Centre (MDC) Department of Management, Faculty of Business and Economics Universitas Islam Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20885/jsb.vol25.iss2.art3

Abstract

Purpose: This research's main objective is to determine the relationship among e-service quality, trust, and brand image to customer loyalty. Customer satisfaction was a mediator which focused on Shopee customers in Yogyakarta.Design/methodology/approach: The research respondents consisted of 245 customers. The reliability and validity tests were conducted. The collected data were analyzed using the SEM AMOS method.Findings: The research results showed that: 1) e-service quality had a positive and significant influence on customer loyalty; 2) trust had a positive and significant influence on customer loyalty; 3) brand image had a positive and significant influence on customer satisfaction; 4) e-service quality had a positive and significant influence on customer loyalty; 5) customer trust had a positive and significant influence on customer loyalty; 6) brand image had a positive and significant influence on customer loyalty; 7) customer satisfaction had a positive and significant influence on customer loyalty; 8) e-service quality had a direct influence on customer loyalty without customer satisfaction as a mediator; 9) trust had a direct influence on customer loyalty without customer satisfaction as a mediator; 10) brand image had a direct influence on customer loyalty without customer satisfaction as a mediator.Research limitation/implications:  The research sample was Shopee customers in the Special Region of Yogyakarta. There had not been an analysis of other factors that influence customer satisfaction and loyalty, such as social risk and time risk. Practical implications: Future research should expand the research sample to Shopee customers outside of Yogyakarta Special Region. For further research, it is recommended to modify the proposed model so that the goodness of fit criteria obtained will be fulfilled by the good criteria.Originality/value:  In the context of customer satisfaction and loyalty, this research had offered an empirical research model on the relationship among e-service quality, trust, brand image, customer satisfaction and customer loyalty on Shopee customers outside of Yogyakarta Special Region. The use of satisfaction had mediating influence of e-service quality, trust, brand image on customer loyalty.
Praktek dan Kebijakan Manajemen Sumber Daya Manusia pada Perbankan Syariah Tri Wikaningrum
Jurnal Siasat Bisnis Vol. 15 No. 1 (2011)
Publisher : Management Development Centre (MDC) Department of Management, Faculty of Business and Economics Universitas Islam Indonesia

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Abstract

AbstractThe purpose of this study is to identify policies and practices of Human Resource (HR) development at shariah bank; then analyze their influence into organizational performance. Variables of this study are policies and practices of HR development, work attitude, selection, training, development, policy formalization, communication, promotion, compensation, and performance appraisal. Data were collected by using in-depth interview and survey questionnaire. Interviews were conducted to management, while questionnaires were distributed to 70 employees. Data were analyzed by using descriptive method. Result shows less optimal of HR management practices in most of the respondent of syariah banks; these including the allocation of training time and frequency of execution, clarity of the basis for setting promotion, the type and amount of compensation that is less competitive when compared with the same type of job in another bank, and performance appraisals that are less oriented toward employee development. Key words: policies and practices of HR management, shariah bank, performance, employee development.AbstrakTujuan penelitian ini adalah untuk mengidentifikasi kebijakan dan praktek pengembangan Sumber Daya Manusia (SDM) di bank syariah, kemudian menganalisis pengaruhnya terhadap kinerja organisasi. Variabel penelitian ini adalah kebijakan dan praktek pengembangan SDM, sikap kerja, seleksi, pelatihan, pengembangan, formalisasi kebijakan, penilaian kinerja, promosi, kompensasi, dan kinerja. Data dikumpulkan dengan menggunakan wawancara mendalam dan kuesioner. Wawancara dilakukan untuk manajemen, sementara kuesioner dibagikan kepada 70 karyawan. Data dianalisis menggunakan metode deskriptif. Hasil analisis menunjukkan bahwa praktik manajemen SDM bagi sebagian besar responden bank syariah kurang optimal. Hal ini termasuk alokasi waktu pelatihan dan frekuensi pelaksanaan, kejelasan dasar untuk pengaturan promosi, jenis dan jumlah kompensasi yang kurang kompetitif bila dibandingkan dengan jenis pekerjaan yang sama di bank lain, serta penilaian kinerja yang kurang berorientasi pada pengembangan karyawan. Kata kunci: kebijakan dan praktek manajemen SDM, bank syariah, kinerja, pengembangan karyawan.
Analisis Pengaruh Stres Kerja dalam Memediasi Hubungan Antara Politik Organisasional dengan Perilaku Agresif (Studi Kasus pada RS PKU Muhammadiyah dan DKT Di Yogyakarta) Yuni Siswanti
Jurnal Siasat Bisnis Vol. 11 No. 2 (2006)
Publisher : Management Development Centre (MDC) Department of Management, Faculty of Business and Economics Universitas Islam Indonesia

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Abstract

This research aim to test the impact of organizational politics to job distress and aggressive behavior, and research mediation effect job distress of relation of organizational politics and aggressive behavior. The data were collected from two hospitals, are PKU and DKT in Jogjakarta from nurses. Total respondent were 86 peoples. Regression and hierarchical regression Analysis (HRA) analyzed the data. The interesting result that organizational politics was direct effected to job distress, but wasn’t direct effected to aggressive behavior. The research has succeeded establish that job distress as mediator variable in the relation of organizational politics and aggressive behavior.Keywords:  organizational behavior, job distress, aggressive behavior
Business Model Perusahaan Keluarga: Studi Kasus Pada Industri Batik Achmad Sobirin
Jurnal Siasat Bisnis Vol. 16 No. 2 (2012)
Publisher : Management Development Centre (MDC) Department of Management, Faculty of Business and Economics Universitas Islam Indonesia

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Abstract

AbstractThis paper was directed to review the existing busniness model of family firm within the contect of batik industry and propose a new one. Busniness model is conceived as the logic of doing business for value creation. Therefore business model is sometime understood as a construct, a mental model or a business paradigm, to be used as a guide on how to do every day’s business. Meanwhile, family firm, by definition is a firm in which the whole or majority of ownership is in the hand of family unit, managed by family members, and to be transferred to the next generation. Using a single case study that is Perusahaan Batik Bogavira – a family business enterprise producing and selling specifically batik Lampung, we identified that the existing business model of Perusahaan Batik Bogavira may potentially create cannibalism. Therefore we proposed a new business model configuration with the hope loyal buyers remain with the firm and at the same time firm can still maintain its growth.Keywords: business model, family firm, batik industry.Abstrak Paper ini membahas penerapan sebuah konsep yang relatif masih baru yaitu “business model” pada perusahaan keluarga yang bergerak di industry batik – Perusahaan Batik Bogavira yang memroduksi dan menjual batik khas Lampung. Tujuannya adalah untuk menelaah ulang business model berjalan sehingga bisa diketahui tingkat kecocokan business model tersebut dengan karakteristik bisnis dan lingkungannya, dan jika dianggap perlu mengusulkan business model baru yang lebih sesuai. Bahasan diawali dengan menelaah konsep business model dan perusahaan keluarga untuk mendapatkan gambaran tentang esensi kedua konsep tersebut. Secara umum business model adalah the logic of doing business for value creation sehingga business model sering disebut juga sebagai construct, mental model atau business paradigm yang menjadi panduan dalam menjalankan kegiatan bisnis. Sementara itu yang dimaksud dengan perusahaan keluarga adalah sebuah perusahaan yang seluruh atau sebagian besar kepemilikannya berada di tangan keluarga dan dikelola oleh seorang atau beberapa anggota keluarga, dan akan diwariskan kepada generasi berikutnya. Berdasarkan wawancara mendalam (indepth interview) terhadap pemilik perusahaan, hasil studi menunjukkan bahwa business model Perusahaan Batik Bogavira berpotensi terjadinya kanibalisme terhadap produk yang selama ini telah menjadi icon batik khas Lampung. Potensi ini disebabkan karena di satu sisi pemilik ingin perusahaan tumbuh cepat dan di sisi lain perusahaan cenderung mengabaikan loyal buyers yang selama ini bisa dikatakan membesarkan perusahaan. Oleh karena itu paper ini mengusulkan agar perusahaan mendesain ulang business model untuk menjaga loyal buyers dan pada saat bersamaan perusahaan bisa tumbuh seperti yang diharapkan. Kata kunci: business model, perusahaan keluarga, industry batik.
Performing Organization Sebuah Format Pengembangan Organisasional (PO) Dalam Era Perubahan Noor Arifin
Jurnal Siasat Bisnis 2005: Edisi Khusus (Sumber Daya Manusia)
Publisher : Management Development Centre (MDC) Department of Management, Faculty of Business and Economics Universitas Islam Indonesia

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Abstract

Ciri utama organisasi masa depan menurut Alfin Tofler adalah fleksibilitas, kreativitas, dan inovasi (enterpreneurship). Apa yang harus dilakukan oleh manajemen agar organisasi yang dipimpinnnya mampu mem¬pertahankan eksistensinya dalam gelombang perubahan tersebut? Perubahan di masa depan akan semakin dahsyat dan radikal, menembus ke segala segi kehidupan. Para anggota dan pimpinan organisasional pada se¬mua jajarannya akan dituntut kerja keras, dibarengi dengan menciptakan metode yang mutakhir, teknologi tinggi yang canggih, prosedur yang ringkas dan jelas, perumusan kebijaksanaan yang transparan dan selalu member¬dayakan karyawan (employee empowerment).Format PO masa depan yang bisa survive terhadap perubahan adalah Performing Organizational yang senantiasa menciptakan strategi kecocokan (fit) terhadap gejolak internal dan eksternal.Indonesia dalam menghadapi krisis sekarang perlu mencari solusi terbaik dan menyiapkan untuk menghadapi perdagangan bebas dunia. Untuk jangka pendek Indonesia perlu perubahan transformasi organi¬sasional (yang dilakukan secara radikal) dengan benar agar krisis dapat berlalu. Namun untuk jangka panjang perlu mengkombinasikan perubahan internal dan mengantisipasi perubahan eksternal dengan menerapkan kon¬sep Performing Organizational. Konsep ini dapat dilaksanakan jika memang situasi dan kondisi memungkinkan, sehingga pendekatan yang dilakukan adalah contingency atau situasional.
PENGARUH SUMBERDAYA POLITIS TERHADAP KINERJA PERBANKAN PUBLIK DI INDONESIA Badri Munir Sukoco; Sri Gunawan; Ngesthi Nirmala Dewi
Jurnal Siasat Bisnis Vol. 18 No. 1 (2014)
Publisher : Management Development Centre (MDC) Department of Management, Faculty of Business and Economics Universitas Islam Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20885/jsb.vol18.iss1.art1

Abstract

Banyak perusahaan di Indonesia menggunakan pejabat atau mantan pejabat sebagai anggota dewan direksi atau dewan komisaris, yang mana dikenal sebagai sumberdaya politis perusahaan. Namun belum ada bukti empiris apakah mengumpulkan dan mengelola sumberdaya politis tersebut akan berkontribusi positif terhadap kinerja perusahaan. Untuk mengklarifikasi hal tersebut, peneliti menganalisa data diantara perbankan Indonesia yang terdaftar pada Bursa Efek Indonesia (BEI) dari tahun 2008 hingga tahun 2010. Hasil analisa mengindikasikan bahwa sumberdaya politis yang ditempatkan sebagai dewan direksi memiliki pengaruh yang negatif terhadap return on assets (ROA). Pengaruh sumberdaya politis yang ditempatkan sebagai dewan komisaris tidak mendapatkan dukungan empiris akan meningkatkan kinerja perusahaan. Implikasi manajerial dan akademis akan dibicarakan lebih lanjut dalam tulisan ini.Kata kunci: sumberdaya politis, kinerja, perbankan di Indonesia
Analisis Faktor-Faktor yang Mempengaruhi Yield Obligasi Perusahaan (Studi Kasus pada Industri Perbankan dan Industri Finansial) Nurfauziah Nurfauziah; Adistien Fatma Setyarini
Jurnal Siasat Bisnis Vol. 2 No. 9 (2004)
Publisher : Management Development Centre (MDC) Department of Management, Faculty of Business and Economics Universitas Islam Indonesia

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Abstract

Penelitian ini bertujuan untuk menganalisis faktor-faktor yang mempengaruhi yield obligasi pada in¬dustri perbankan dan industri finansial. Yield obligasi adalah pendapatan atau return yang akan diperoleh dari in¬vestasi obligasi. Data berupa laporan keuangan emiten obligasi pada industri perbankan dan industri finansial, dalam kisaran waktu 1999-2001. Prospektus masing-masing emisi obligasi sebanyak 41 prospektus yang dikeluarkan oleh emiten obligasi sebanyak 19 perusahaan dalam rentang waktu tahun1996-2003.Hasil pada penelitian ini membuktikan bahwa variabel likuiditas berpengaruh terhadap yield obligasi dengan tingkat signifikansi 0,038 dengan α
ANALISIS EXPERIENTIAL MARKETING TERHADAP EXPERIENTIAL VALUE DI INDUSTRI SMARTPHONE Rydho Styawan; Budi Astuti
Jurnal Siasat Bisnis Vol. 18 No. 2 (2014)
Publisher : Management Development Centre (MDC) Department of Management, Faculty of Business and Economics Universitas Islam Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20885/jsb.vol18.iss2.art7

Abstract

Persaingan yang ketat di industri smartphone membuat perusahaan mulai menanamkan konsep experiential marketing dan experiential value dalam memposisikan produk untuk mengalahkan pesaing. Saat ini para produsen smartphone berlomba-lomba untuk menawarkan produk dan jasa bagi konsumen berdasarkan pada perkembangan kebutuhan dan keinginan konsumen. Produsen dituntut untuk tidak sekedar menjual produk atau jasa saja, tetapi juga berpikir bagaimana menciptakan produk maupun jasa yang dapat memberikan pengalaman berkesan bagi konsumennya. Penelitian dengan judul “Analisis Experiential Marketing terhadap Experiential Value di Industri Smartphone” ini merupakan replikasi penelitian yang dilakukan oleh Maghnati et al (2012), dengan judul “Exploring the Relationship between Experiential Marketing and Experiential Value in the Smartphone Industry“. Penelitian ini bertujuan mengetahui pengaruh indikator experiential marketing yaitu sense experience, feel experience, act experience, relate experience, think experience terhadap experiential value. Jumlah sampel yang digunakan sebanyak 500 mahasiswa yang diperoleh melalui metode Judgement Sampling dan Quota Sampling yang diambil dari 5 perguruan tinggi di Daerah Istimewa Yogyakarta. Hasil dari Analisis Regresi Linear Berganda dengan pengolahan data menggunakan perangkat lunak SPSS versi 16: sense experience, feel experience, act experience, relate experience, think experience berpengaruh positif signifikan terhadap experiential value. Variabel yang mempunyai pengaruh paling dominan dalam mempengaruhi experiential value adalah variable think experience. Dengan demikian hasil penelitian ini mendukung penelitian Maghnati. et al (2012) yang menemukan bahwa experiental marketing berpengaruh positif signifikan terhadap experiental value. Kata kunci: Sense Experience, Feel Experience, Act Experience, Relate Experience, Think Experience, Experiential Value

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