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Jehan Ramdani Hariyati
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Jl. MT Haryono No. 169, Malang 65145
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INDONESIA
Journal of Indonesian Tourism and Development Studies
Published by Universitas Brawijaya
ISSN : 23553979     EISSN : 23381647     DOI : https://10.21776/ub.jitode
Core Subject : Science, Agriculture, Social,
Agriculture, Biological Sciences & Forestry Decision Sciences, Operations Research & Management Environmental Science Social Sciences
Journal of Indonesian Tourism and Studies is an interdisciplinary journal to assess the development of tourism. This journal also examines the phenomenon of unique interrelation about tourism activities, community development, and environmental sustainability, with the aim to find an alternative solution for sustainable tourism development. Journal of Indonesian Tourism and Development Studies indexed by DOAJ, Google Scholar, Index Copernicus International, CABI Direct, and Indonesian Publication Index (Portal Garuda Indonesia). Focus and Scope 1. Competitiveness of destinations, products and Tourism bussiness 2. Diversification of tourim products 3. Incentive system of business and investment in tourism 4. Information, promotion and communication in tourism 5. Tourism supporting infrastructure 6. Security and convenience in tourism 7. Tourism policy 8. Unique tourism community life (living culture) 9. Local knowledge, traditions, and cultural diversity 10. Diversity and attractions in ecotourism 11. Diversity of natural attractions in ecotourism 12. Pluralistic diversity of ecotourism society 13. Diversity of ecotourism activities 14. Hospitality of the local resident 15. The quality of torism services 16. Quality of HR in tourism (Standard, accreditation and competence certification) 17. The market share of tourism and integrated marketing system 18. Package of tourism attraction 19. Development of tourism regions 20. Community based Eco-Toutirsm
Arjuna Subject : Ilmu Lingkungan (semua ketegori) - Konservasi Alam dan Lahan
Articles 456 Documents
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Design of RIVAL (Cari Travel Malang) Application as One Stop App Solution for Travel Reservation in Malang Novita Rosyida; Agung Dwi Saputra
Journal of Indonesian Tourism and Development Studies Vol. 8 No. 2 (2020)
Publisher : Postgraduate School, Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jitode.2020.008.02.04

Abstract

Reservations can be interpreted as order transaction for place, ticket, or goods between business owners or service providers with consumers. In travel reservation, especially in Malang, people do some travel reservations manually. They reserve the travel by phone to the travel customer service or came to the travel office. Based on the problem, the author made an application called RIVAL (Cari Travel Malang) as one-stop app solution for travel reservation in Malang that runs on mobile platform with android operating system. In this design phase, application is still local or runs on the developer local server and runs online for application testing to several people. With this application it is expected that travel reservation that are initially carried out manually by coming to service provider, now it can be done anywhere. The results of the implementation and testing were given to eight respondents with several different versions of the Android operating system namely Android Lollipop, Marshmallow, Oreo, and Pie. It was found that the application runs well without any UI constraints or main functions in the application with additional data response obtained from the test questionnaire form that the application is easy to understand from the user interface, provided information, and easy to use. With this application, it is expected travel reservation in Malang can be done easily and efficiently.Keywords: Mobile application, reservation, travel application.
The Analysis of Instagram Use as a Media of Tourism Promotion in Malang City (Case Study on @Amazingmalang Instagram Account) Alma Saquille Rashad; Tri Mega Asri
Journal of Indonesian Tourism and Development Studies Vol. 8 No. 2 (2020)
Publisher : Postgraduate School, Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jitode.2020.008.02.05

Abstract

Today's social media use is very influential in the lives and perspectives of finding a wide variety of information. Most social media users prefer to use Instagram as an attractive information provider app with Visual media treats in the form of images and videos tourism industry that has undergone a lot of rapid progress. Like the city of Malang, it becomes the main tourist destination for tourism by foreign and foreign tourists when they want to go on holiday. This research discussed the success rate of Instagram as a tourism promotion media in Malang. This type of research is qualitative descriptive research. The data collection techniques used are three ways: interviews, questionnaires, and case studies. The results showed the success rate of tourism promotion in Malang City using the Instagram @amazingmalang.Keywords: Instagram, promotions, tourism.
Developing Sangiran Archaeological Site as Tourism Destination: Social Expectations and Governmental Policy's Constraints Basuki Agus Suparno; Kurnia Arofah; Isbandi Sutrisno
Journal of Indonesian Tourism and Development Studies Vol. 9 No. 1 (2021)
Publisher : Postgraduate School, Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jitode.2021.009.01.03

Abstract

Sangiran is an archaeological site that was established as a cultural heritage by Indonesia and was recognized as a world cultural heritage by UNESCO. Since the 1930s, Sangiran local people have become familiar with the visitors who investigate the site. In 2009, Ministry of Education established Sangiran Primordial Human Conservation Centre (Balai Pelestarian Manusia Purba Sangiran - BPSMPS). Later in 2010, the Indonesian government released the Law 2010/No. 11 about Cultural Heritage for all Cultural Heritage around Indonesia. Both BPSMPS and the law bring changes in Sangiran. This research aims to expose the social expectation and governmental policy constraints after the BPSMPS and the Law 2010/No 11 has been implemented for 10 years. This research was conducted by critical ethnography. Findings of this research are, a) Sangiran local people feel disadvantages and distrust by the implementation of Cultural Heritage Law, yet they adapt and obey the law; b) two expectations should be synchronized, on one other side, the first tourism development must be accelerated, and the second is the implementation conservation principle must be reinvented; c). clear policy related to every stakeholder's roles must be formed to avoid sectoral ego and clash among stakeholders. It must be secured and maintain to synergize to any kind of resources there.Keywords: Conservation, cultural heritage law, heritage tourism, Sangiran, social expectation.
A Critical Assessment of Community-Based Tourism Practices in Nglanggeran Ecotourism Village, Indonesia Rucitarahma Ristiawan; Guillaume Tiberghien
Journal of Indonesian Tourism and Development Studies Vol. 9 No. 1 (2021)
Publisher : Postgraduate School, Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jitode.2021.009.01.04

Abstract

This study investigates the strategic managerial practices to overcome the developmental challenges of CBT in the Nglanggeran Ecotourism Village in Yogyakarta, Indonesia. It evaluates, in particular, the CBT impacts on community economic well-being, socio-cultural development, and environmental sustainability. A qualitative case study approach based on semi-structured interviews with key stakeholders involved in the planning and development of the village was employed to assess the benefits and challenges of CBT practices and their compatibility with sustainable community development. Results indicate that despite new employment opportunities and an increase in environmental conservation efforts, CBT planning and development in the village led to unequal distribution of economic benefits induced by conflicts within the community, uneven participation opportunities of the local community in tourism, and incompatibility in fulfilling individual's need for sustainable community development. Keywords: CBT Practices, Ecotourism Village, Sustainable Community Development.
Life Cycle Analysis of Ponggok Tourism Village, Polanharjo District, Klaten Regency, Central Java Province Khusnul Bayu Aji; Arif Kusumawanto
Journal of Indonesian Tourism and Development Studies Vol. 8 No. 3 (2020)
Publisher : Postgraduate School, Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jitode.2020.008.03.08

Abstract

This study aims at analyzing the development of Ponggok Tourism Village since its first progression as a tourism destination. Ponggok is one of the best tourism villages in Indonesia according to the 2017 report published by the Ministry of Villagers, Disadvantaged Regions and Transmigrations. However, the tourism village tends to be in a stagnant condition and even experience a decline in visitors. The life cycle analysis is chosen as the approach to fulfill the requirements needed to study the time series (longitudinal) data to dissect the development of Ponggok Tourism Village. The indicator and parameter of assessment in this life cycle analysis is the model stated by Laurenço: planning, action, and living. The technique of primary data collecting is through observation, mapping, interview, and Focus Group Discussion (FGD). Furthermore, the secondary data is acquired through literature studies and institutional surveys in accordance with the scope of the study. The result of the research shows that the development of Ponggok Tourism Village has, at least, four segments of time. The first segment occurred in 2007-2010, the second segment occurred in 2011-2013, the third segment was 2014-2016, and the fourth segment of time occurred in 2017-2018. In the aftermath of this study's results, it is recommended that Ponggok Tourism Village need to replan their strategies to avoid the stagnation-decline stage and to stimulate the occurrence of rejuvenation.  Keywords: Life Cycle Analysis, Ponggok, Tourism Village.
Concentration-Dispersal Strategies to Assist Geotourism Destination Planning: A Case Study of Ciletuh-Palabuhanratu UNESCO Global Geopark Shandra Rama Panji Wulung; Rifki Rahmanda Putra; Raden Willy Ananta Permadi; Muhammad Iqbal Maulana
Journal of Indonesian Tourism and Development Studies Vol. 8 No. 3 (2020)
Publisher : Postgraduate School, Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jitode.2020.008.03.05

Abstract

This article aims to identify and design a spatial model of geotourism destinations based on concentration and dispersal strategies in Cisolok Geoarea, Ciletuh-Palabuhanratu UNESCO Global Geopark, Indonesia. This study uses a qualitative approach with primary and secondary data collection. Primary data collection was carried out through field observations at the Cisolok Geoarea and semi-structured interviews with people directly involved in the development of the Ciletuh-Palabuhanratu UNESCO Global Geopark. The positioning of spatial elements based on satellites uses the Global Positioning System (GPS) technology. In the meantime, secondary data carried out through literature studies on policy documents, planning, and previous research. The analytical method used in this study includes qualitative analysis, map analysis, and descriptive analysis. Stages of research were carried out through the process of input, management, plotting, and conversion of data and information obtained. This study found that Cisolok qualified as a geotourism destination with the support of eleven integrated spatial elements. The results of this study can be a strategy for the dispersal of tourists visiting the Ciletih-Palabuhanratu UNESCO Global Geopark, especially in Cisolok Geoarea.Keywords: Ciletuh-Palabuhanratu UNESCO Global Geopark, destination management, geotourism, tourism planning.
Strategies to Improve the Attractiveness of Sam Poo Kong Temple As Cultural Tourism Site of Semarang City, Central Java, Indonesia Hertiana Ikasari
Journal of Indonesian Tourism and Development Studies Vol. 9 No. 1 (2021)
Publisher : Postgraduate School, Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jitode.2021.009.01.01

Abstract

Culture plays a significant role in tourism. Indonesian tourism sets its regional cultures as one of its products' mainstays. The development of cultural tourism is one of the focuses in national tourism policy. Sam Poo Kong Temple is one of the popular cultural tourism destinations in Semarang city. Besides the many benefits of the existence of Sam Poo Kong temple, there are also some problems with the presence of some tourist complaints. These complaints indicate that there is tourists' dissatisfaction with Sam Poo Kong temple. When tourists' satisfaction is not highly concerned, it will reduce the attractiveness of Sam Poo Kong Temple. This study aims to analyze the strategy to improve the attractiveness of Sam Poo Kong Temple as a cultural tourism object in Semarang city. The respondents in this study are domestic tourists. The data will be collected by using a questionnaire. This research was analyzed using Importance-Performance Analysis (IPA). The results obtained show that the first performance priority to be improved is information attributes about the events held in Sam Poo Kong Temple through printed, electronic and social media and employee service quality attributes. This study suggested that, first, it needs to conduct various promotion forms of Sam Poo Kong Temple to improve the performance of attributes whose high priority. One of the easiest and the most inexpensive promotions is through social media. Second, it is necessary to improve the quality of human resources through both formal and informal training and HR development. Keywords: Cultural tourism strategy, importance-performance analysis, Sam Poo Kong Temple, tourism attractiveness, tourist satisfaction.
The Role of Value Co-Creation in ICT-based Service Innovation within Tourism Context Citra Septi Brilliane; Santi Novani; Adinda Farhana
Journal of Indonesian Tourism and Development Studies Vol. 9 No. 1 (2021)
Publisher : Postgraduate School, Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jitode.2021.009.01.02

Abstract

The rapid development of technology has shifted the conventional tourism industry towards the digitalization of the tourism sector. The emergence of travel booking platforms, as a form of technology-based service innovation, is able to simplify traveling activities and previous works of literature have indicated a positive relationship towards customer satisfaction. However, tourist's behavior has change become more demanding to involve in the creation of value in accordance with their needs and wants. The concept of value co-creation elaborates this issue, offering a new concept of value creation and new roles between service providers and tourists. This study aims to examine value co-creation as mediating variable between IT-based service innovation and customer satisfaction, using DART measurements and SEM-PLS is used to assess the model. The findings prove that IT-based service innovation positively influences value co-creation between users, which can increase customer satisfaction. However, IT-based service innovation does not have a direct impact on customer satisfaction, which indicates that value co-creation fully mediating the relationship between service innovation and customer satisfaction. Thus to enhance customer satisfaction, service providers need to propose service innovation that facilitates customer involvement in value creation, which can be supported by technology. Keywords: Customer satisfaction, Service innovation, Tourism, Travel booking platform, Value co-creation.
Visiting Tourism Destination: Is It Influenced by Smart Tourism Technology? Eko Susanto; Syifaa Novianti; Wahyu Rafdinal; Mega Fitriani Adiwarna Prawira; Chandra Budi Septyandi
Journal of Indonesian Tourism and Development Studies Vol. 8 No. 3 (2020)
Publisher : Postgraduate School, Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jitode.2020.008.03.04

Abstract

The development of technology has changed various sectors in life to be smart, including tourism. This study aims to analyze the effect of smart tourism technology attributes on visit intention and visiting tourist destinations. This study used a sample of 324 tourists in West Java Province, Indonesia. Partial Least Square is applied to test the relationship between variables. The results of the study revealed that smart tourism technology attributes such as smart information systems, smart tourism management, smart sightseeing, e-commerce systems, smart safety, smart traffic, and virtual tourism objects affect visit intention. The study also revealed the effect of visiting intentions on visits to tourist destinations. The findings of this study provide the basis for formulating strategies for implementing smart tourism technology that is appropriate in attracting tourist visits.Keywords: Smart tourism technology, Tourism destination, Tourist behavior, Visit intention.
Patronage Buying Motives of Milkindo's Tourists Mega Mirasaputri Cahyanti; Widiya Dewi Anjaningrum
Journal of Indonesian Tourism and Development Studies Vol. 9 No. 1 (2021)
Publisher : Postgraduate School, Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jitode.2021.009.01.07

Abstract

Agritourism with the concept of animal husbandry has its own uniqueness as a tourist destination. Among Agritourism at Malang City, Indonesia, with the concept of animal husbandry, only Milkindo stated their place as integrated dairy farming for recreation and education. The purpose of this study was to determine the relationship of patronage buying motives consisting of tourist sites, tourist location atmosphere, facilities at tourist sites, price & service quality to the decision process of tourists visiting tourism of the Milkindo Integrated Dairy Farming Recreational and Educational Tours. One hundred Samples were selected on a non-probability sampling with an accidental sampling approach. Quantitative Data is analysed by Partial Least Square (PLS) analysis. The result of this study is shown that facilities at tourist sites is the one variable that has a significant positively effect on the decision process of tourists visiting tourist sites, while the tourist location, tourist location atmosphere, and service quality don't have significant effect on it, meanwhile price has a negative but not significant effect. The findings show that the theory of motive theory of tourist's patronage buying motive toward Milkindo can be used as a basis for assessing attractions other than agritourism. In addition, it can be translated with different geographical and demographic conditions, because the study is only in the city of Malang, Indonesia. Keywords: Agritourism with Farming Concept, Patronage Buying Motives, Tourist Visiting Behaviour.

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