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Jurnal Online Mahasiswa (JOM) Bidang Ilmu Sosial dan Ilmu Politik
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Articles 9,358 Documents
EFEKTIFITAS PELAYANAN PUBLIK BANTO TRADE CENTRE ( BTC ) DI KOTA BUKITTINGGI Mia Audinawati; Sujianto "
Jurnal Online Mahasiswa (JOM) Bidang Ilmu Sosial dan Ilmu Politik Vol 3, No 1: WISUDA FEBRUARI 2016
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik Universitas Riau

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Abstract

Trade center moving from traditional markets into a modern shopping center with a partnership with the tenants / buyers, to accommodate the needs of customers, and create a facility for the activities of shopping, entertainment, as well as the creation means stores representative as things that background development Banto Trade Center (BTC).The analytical method used is qualitative method. Data and information obtained through observation and interviews with snowballing technique. Based on the effectiveness of the public servants known that his lack of public interest in BTC dikarenan some things that a stall condition, the parking lot, the existing facilities in the BTC and the lack of promotion by the BTC.All of these conditions according to traders which also cause people are not interested to visit and shop in BTC so that the low trade transactions and trade turnover will not be achieved in accordance with what they expect.To conclude, this research finds that because of those problems, then people prefer other locations as a place to trade. Based on the need for the seriousness of the manager in increasing public interest in the BTC and the need for improvements to BTC in terms of physical and BTC program and increased promotion by the manager.Keywords: Banto Trade Centre, Public Service Effectiveness
PUBLIC RELATIONS OF MANAGEMENT IN CUSTOMER RELATIONSHIP MANAGEMENT PROGRAM (CRM) AT LIABILITY COMPANY OF JASA RAHARJA BRANCH RIAU Fadila, Mike; ", Nurjanah
Jurnal Online Mahasiswa (JOM) Bidang Ilmu Sosial dan Ilmu Politik Vol 3, No 1: WISUDA FEBRUARI 2016
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik Universitas Riau

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Abstract

Public relations of management is a system or activity that regulates public relations activities. One of the PR program is the Customer Relationship Management (CRM), in order to approach the owners of public transport in order to create customer loyalty that will increase awareness and smoothness depositing dues payer. This study aims to determine the application of the management functions of planning, organizing, actuating, and controlling the program Customer Relationship Management (CRM) at liability company Branch Riau.This research used a qualitative method with descriptive approach. Subjects were four (4) people as informants through purposive technique, and 5 (people) use a snowball technique. The collection of data obtained through interviews, observation, and documentation. To achieve the validity of the data in this study, researcher used the extension of participation and triangulation.The results showed that, the implementation of the planning function on the CRM program to serve as guidelines in planning the implementation of the program next year on the objectives set, objectives of activities to be achieved, as well as define the actions to realize the goals set. The function of organizing the work of grouping formally drafted, members are responsible for higher-level supervisor. Further applied CRM program carried out by officers in Samsat, the officer responsible for the implementation of a CRM program on public vehicle owners. Implementation of the controlling function is to evaluate the implementation of a CRM program implemented officers on public transport owners, whether CRM implemented according to a predetermined plan. Keyword: program, management, customer, relationship
FAKTOR-FAKTOR MEMPENGARUHI REMAJA MENGIKUTI KOMUNITAS MUSIK METAL DUNIA KAMI DUNIA HITAM KECAMATAN BAGAN SINEMBAH KABUPATEN ROKAN HILIR Misriati "; Yoskar Kadarisman
Jurnal Online Mahasiswa (JOM) Bidang Ilmu Sosial dan Ilmu Politik Vol 3, No 1: WISUDA FEBRUARI 2016
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik Universitas Riau

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Abstract

The presence of some teen love chart Sinembah against metal music they enjoy during the concert following the Underground Pekanbaru make them take the initiative to form metal music lovers is to form a community of music lovers in Chart Sinembah metal. The amount of the influence of friends or the environment to make the teens affected to participate in the community, because they feel they have common goals, according to some teenagers who are still in school they follow the community to entertain themselves by listening to rock music will give rise to a new spirit to re-learn back, consequently some other teenagers who become not had time to study because too often played with the community. The method used in this paper is a quantitative method that is a Analisia inferansial which gives a detailed description regarding a condition, symptom, the phenomenon, based on the fact that the author encountered in the field, after the data is processed and then described in terms of this study can be concluded kalimat.Hasil bahwasannya factors affecting teenagers included in the community more dominant through the encouragement of the self because most teenagers feel bahwasaanya they have in common that brings them together to fit into the community while adolescent relationships in the community shows to establish contact and interaction between members look good with still intertwining contact and interaction between members not only when they come together in the community alone but once outside the community.Keywords:Community,Youth,Music Metal
ANALISIS KEPEMIMPINAN DEMOKASI KEPALA DESA SENDAUR KECAMATAN RANGSANG PESISIR KABUPATEN KEPULAUAN MERANTI Khusairi, Muhammad; ", Ernawati
Jurnal Online Mahasiswa (JOM) Bidang Ilmu Sosial dan Ilmu Politik Vol 3, No 1: WISUDA FEBRUARI 2016
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik Universitas Riau

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Abstract

Democratic leadership of the village head is the ability of a village head in performing duties and responsibilities as a leader in democracy to achieve the goal of government organizations in the village. The purpose of this study is first, to find out how the democratic leadership of the Village Head Sendaur Districts Rangsang Pesisir District Kepulauan Meranti. Second, ie what factors inhibiting the Leadership of the Head of the Village Sendaur Districts Rangsang Pesisir District Kepulauan Meranti.In this study, using the theory put forward by the leadership Vaithzal Rivai (2008:57) give some indicators that is active and dynamic, take decisions by consensus, recevie suggestions from subordinates opinion, and communicative. The study site is located in the village sendaur districts rangsang pesisir district kepulauan meranti. Wherw the informants of this research that village head/secretary of the village, chairman BPD/members BPD, village government officials, village official staff, and villagers Sendaur. This study includes qualitative research into.Results of this study concluded that, leadership village chief in the village Sendaur districts Rangsang Pesisir district Kepulauan Meranti it turned our to be in the unfavorabel category, due to the implementation of democratic leadership is not running optimally. This is due to the village head is less open in conveying information and the implementation of which is less than the maximum meeting. Other than that, distrust, adn the lack of participation of rural communities.Keywords: Leadership, Democracy, Village Head
PENGARUH LINGKUNGAN BISNIS TERHADAP KINERJA UMKM (KASUS PADA SENTRA PENGOLAHAN IKAN DI KAMPUNG PATIN, DESA KOTO MESJID, KAMPAR, RIAU) Rijal, Muhammad; Zuliarni, Sri
Jurnal Online Mahasiswa (JOM) Bidang Ilmu Sosial dan Ilmu Politik Vol 3, No 1: WISUDA FEBRUARI 2016
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik Universitas Riau

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Abstract

This research aims to understand the influence of the business environment on the performance of UMKM. The population of this research is the whole business unit of fish processing in Kampung Patin, Desa Koto Mesjid, Kab. Kampar, Riau. The research is descriptive of quantitative research using census technique inside the sample collection. Of the population with 9 of respondents, wholly as sample. From 9 questionnaires, to all the questionnaires have been returned and can be processed.The results of research suggests that the business environment central in fish processing in central fish processing enterprises in Kampung Patin, Desa Koto Mesjid, Kab. Kampar, Riau is good. However the performance of small and medium macro entrepreneurs in central fish processing enterprises in Kampung Patin, Desa Koto Mesjid, Kab. Kampar, Riau not well. On the basis of the results of the analysis of data there are powerful relationship between the business environment with the performance of small and medium businesses UMKM. The direction of a relationship is positive, means the higher the business environment and has escalated the performance of small and medium businesses UMKM.Keyword: Business Environment, The Performance Of UMKM
KONFLIK LAHAN ANTARA MASYARAKAT DENGAN PT. INTI KAMPARINDO SEJAHTERA (STUDY KASUS PADA LOKASI LAHAN DI DESA DANAU LANCANG KECAMATAN TAPUNG HULU KABUPATEN KAMPAR ) Regar, Nella; Asriwandari, Hesti
Jurnal Online Mahasiswa (JOM) Bidang Ilmu Sosial dan Ilmu Politik Vol 3, No 1: WISUDA FEBRUARI 2016
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik Universitas Riau

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Abstract

This research was conducted in the village Danau Lancang Kecamatan Tapung Hulu Kabupaten Kampar with the aim to obtain information about land conflicts between communities and PT. Inti Kamparindo Sejahterah. Some of the problems in this study were (1) How is the source of conflict in the village of Danau Lancang Districts Tapung Hulu Kampar district? (2) What forms of conflict that occurred in the village of Danau Lancang Districts Tapung Hulu Kampar district? (3) How to conflict resolution in the Village of Danau Lancang Districts Tapung Hulu Kampar district?. The title of this research is "Land Conflicts between communities in the village of Lancang Lake District of Hulu Tapung Kampar District". This research aims to determine how the source of conflict in the Village of Lake Lancang District of Hulu Tapung Kampar district. To determine the shape of the conflict in the Village of Lake Lancang District of Hulu Tapung Kampar district. To mengetahuai how conflict resolution efforts in the Village of Lake Lancang District of Hulu Tapung Kampar district. This research is qualitative because its nature is shaped case, which was the subject of this study is determined by those who know and are involved directly in the conflicts as much as 8 subjects land PT. Inti kamparindo Sejahtera. In colleccting the data, engineering data colleeting using observation, interviews. To analyze the problems in this study using qualitative analysis as well as well be described in descriptive in doing the writing. After pe This research has, the survey results revealed that the shape of the land conflicts between communities in the Village of Danau Lancang is a demonstration, the action of the grave themselves, the action stay and hunger and the many parties involved in the land conflicts among communities, The PT IKS, the Village Head, Member of Parliament Kampar, police Tapung Hulu, Ninik Mamak and Coordinator Demo. Source of conflict, forms of conflict and the parties involved trigger land conflicts between communities and PT. Inti Kamparindo Sejahtera in the village of Danau Lancang.Keywords: Land Conflicts, PT.IKS. Danau Lancang
PENGARUH KOMUNIKASI KEPEMIMPINAN TERHADAP EFEKTIVITAS KERJA PEGAWAI DI KANTOR PELAYANAN PAJAK PRATAMA JAMBI Nevi Ariessetyawati; Rusmadi Awza
Jurnal Online Mahasiswa (JOM) Bidang Ilmu Sosial dan Ilmu Politik Vol 3, No 1: WISUDA FEBRUARI 2016
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik Universitas Riau

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Abstract

Leadership has a great influence on all the company's employees, leadership is an attempt to influence others to achieve goals. How to influence people with the instructions or commands, actions that cause others to act or respond and lead to positive changes, an important dynamic force that motivates and coordinates the organization in order to achieve the goal, the ability to create confidence and support among subordinates so that the organization can be achieved. In accordance with the stimulus response theory assumes leadership can be regarded as a way of leadership in directing, encouraging and manage all the elements in the group or organization to achieve an organization's desired goal to produce maximum employee.The method used in this research is quantitative method, and researchers collected data using a questionnaire. The location is on the street of Jend. A Thalib Pematangsulur Telanaipura Jambi. The number of samples is 85 respondents obtained from census formula. To determine the influence of these variables, researchers used a simple linear regression analysis. As for the processing of the questionnaire test, performed using the statistical program product and service solution (SPSS) Windows version 16.From Communication variables influence of strong leadership is the delivery of orders and instructions through oral or written work effectively (92.9%), while the effectiveness of a strong employee absenteeism presence is very important in establishing the discipline of work (91.8%). These results indicate that the influence of leadership communication on the effectiveness of employees working in the tax office pratama jambi, that the value of R = 0.742 and the coefficient of determination (Rsquare) is approximately 0.694 outcome of squared correlation coefficient of 0.343 x 0.343 with a significant level of 0.002 is smaller than a = 0.05. The figure shows the understanding that the contribution of leadership communication influence on the effectiveness of employee obtained amounted to 69.4% with strong influence category.Keyword: Leader communication, effectivity and employees concept
PERANANAN ORANGTUA DALAM MENSOSIALISASIKAN NILAI AGAMA REMAJA MUSLIM DI KELURAHAN TANGKERANG UTARA KECAMATAN BUKIT RAYA KOTA PEKANBARU Sinta, Nur Tiara; Tantoro, Swis
Jurnal Online Mahasiswa (JOM) Bidang Ilmu Sosial dan Ilmu Politik Vol 3, No 1: WISUDA FEBRUARI 2016
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik Universitas Riau

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Abstract

This research was conducted to determine how the parents’ role in providing education in religious values to their children within the scope of the family. Where the family is the main institution that becomes a kid in accepting socialization, both in terms of affection, protection and education materials as well as either formal or informal. Education that had given also not spared from the scope of the religion embraced by the family. In the research the researcher took informant Islamic religion, to know how parenting and socialization family in giving the religious values to teenagers Muslims in the Tangkerang Utara area of Bukit Raya Pekanbaru, the researcher collecting the data in advance using interview techniques directly to the informant, and also use a list of questions that had been prepared in advance, as well as observation, sampling informants using purposive sampling technique that researcher took informant intentionally and directly that have requirements (criteria, traits, characteristics, traits) which has been determined beforehand. In summary the results of this study is the parents’ role has not been fully implemented well in disseminating religious values at home, because there are still many parents who are indifferent and give the role to other institutions, this is done because some of the considerations of the parents who do not have much time to take care of and providing religious instruction for their children at home, due to busy earning a living and so on. But there are also parents who teach their own religious education to their children though rarely, because parents want to assume a direct role in shaping children's personalities who know and understand about religious values. This happens because there are parenting socialization different from each informant's parents, namely the decline of values and norms in terms of religious education, and became a decisive influence on how the child's behavior in the behavior of religion both at home and in the community. Based on this research, either directly or not parents have a very large role in shaping the character and values of the child's personality. Because whether good or not the children in the community depends on the pattern of a given student's parents. So that people judge a reflection of the child's parents, if the parents are well educated with children will be good, and vice versa.Keywords: roles, socialization patterns, religious values, child behavior
KINERJA PEGAWAI PADA DINAS PERTANIAN DAN PETERNAKAN PROVINSI RIAU Nurainni "; Ernawati "
Jurnal Online Mahasiswa (JOM) Bidang Ilmu Sosial dan Ilmu Politik Vol 3, No 1: WISUDA FEBRUARI 2016
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik Universitas Riau

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Abstract

Performance Evaluation is important for measuring activity of employee, because it will describe how company doing activity effectively to achieve goals that had been determent. Organization’s planning will be achieved if employee does their jobs correctly, employee will do their jobs correctly if they have competency and credibility for doing that. As governance employee, they should give a best service for public society or people who need help for administration because governance employee has main jobs to serve citizen. All the governance employee’s jobs must serve citizen’s needs, help people who needs information for their business and give people with high quality service. The thesis is using concept of theory from performance evaluation theory by Hasibuan. The indicators that showing for this experiment are Achievement, Disciplinary, Creativity, Cooperation, Competency, and Responsibility. Population for this thesis are all employee that understand about how important performance evaluation and farmer who getting assistance. Key informan is General Subsidiary and Employee Department. For getting this information, researcher use Snowball Sampling technique. In analyzing data, researcher does deskriptif kualitatif methods with Triangulasi Technique. According this thesis that searching about how performance evaluation for governance employee of Agriculture and Husbandry Department, Riau Province in doing their jobs, we can take a conclusion from people responses that all the governance employee has being done their jobs correctly and effectively although a few responses said that they are still needing support to work better like improving education and discipline attitude.Key Word: Performance of Employee
KINERJA OMBUDSMAN PERWAKILAN PROVINSI RIAU TAHUN 2012-2014 ", Nuriyanto; Marta, Auradian
Jurnal Online Mahasiswa (JOM) Bidang Ilmu Sosial dan Ilmu Politik Vol 3, No 1: WISUDA FEBRUARI 2016
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik Universitas Riau

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Abstract

This study aims to determine how the performance Ombudsman representatives povince Riau in carrying out it’s duties as stipulated in section 7 of law No. 37 of 2008. As for background this study is the high case maladministration in Riau and Ombudsman are expected to provide solutions for the improvement of public service in Riau.This study used descriptive qualitative approach in obtaining and analyzing data, for data analysis, Law No. 37 of 2008 about Ombudsman and law No. 25 of 2009 on publik service the basis for the study of data analysis. As for technique whithdrawal informants done with the approach perposive informants, data in this study was obtained through technique interviews and observation and review of documentation do with some informants those who considered interested and bound in full that concern the researchers As for uses this research is to develop theories the science of government pertaining to the theory public organization and can be beneficial for inputs, and the ideas to ombudsman representatives province Riau to improve their performance.The results shows that Ombudsman representatives province Riau as monitors public service has run his duties by optimal, and by function can do function control to the public service especially in the Riau. As for scope this research including the performance Ombudsman in received reports on suspicion of maladministration in the public service, follow up report covered are divided in space scope of the authority of Ombudsman, conduct an investigation and do efforts to prevent maladministration in the public service .In carrying out duties, Ombudsman representatives provincial Riau in turned to the constraint namely laws and sanctions not firmly, lack of personnel and a budget and lack of public awareness of the existence of Ombudsman in Riau .Keywords: Performance, Duties of Ombudsman and Maladministration