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Dia: Jurnal Administrasi Publik
Published by Universitas 17 Agustus 1945 Surabaya
ISSN : 02166496     EISSN : 26157268     DOI : DOI: https://doi.org/10.30996/dia.v18i1
Core Subject : Humanities, Science, Social,
Humanities Decision Sciences, Operations Research & Management Social Sciences
DIA: Journal of Public Administration Studies is published by the public administration department at the University of 17 August Surabaya, as a medium of communication and dissemination of research results and scientific work in the field of Public Policy, Local Government, Public Management, Public Service and Development. The DIA editorial is very open in accepting articles and book reviews related to our scope in the field of public administration.
Arjuna Subject : Ilmu Sosial - Administrasi Publik
Articles 442 Documents
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IMPLEMENTATION OF TRANSPORTATION POLICIES IN THE MAINTENANCE OF PUBLIC STREET LIGHTING EQUIPMENT IN THE CITY OF SUKABUMI Augusty, Frisda Amelia; Rachmawati, Ike; Nur, Tuah
DIA: Jurnal Administrasi Publik Vol. 23 No. 01 (2025): PUBLIC ADMINISTRATION
Publisher : Program Studi Doktor Ilmu Administrasi, FISIP, Universitas 17 Agustus 1945 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30996/dia.v23i01.11227

Abstract

This study aims to analyze the implementation of transportation policies in the maintenance of public street lighting (PJU) in Sukabumi City, PJU is a very important public facility to support the safety and comfort of road users at night. Therefore, PJU maintenance must be carried out optimally in accordance with applicable policies. This research used qualitative method with descriptive approach, data collection technique through field observation, interview, and documentation. Informants were determined by non-probability sampling technique and snowball sampling method. This research uses the theory of Van Meter Van Horn (1975). The results of this study indicate that the implementation of transportation administration policies in maintaining PJU in Sukabumi City is still not optimal. Such as budget constraints, lack of coordination between related institutions, and lack of community participation. However, improvement efforts continue to be made to improve the quality of PJU services in Sukabumi City.
THE EFFECT OF WASTE MANAGEMENT POLICY IMPLEMENTATION ON THE EFFECTIVENESS OF WASTE REDUCTION THROUGH 3R TPS IN SUKABUMI CITY Halimah, Nesya Nur; Nur, Tuah; Sampurna, Rizki Hegia
DIA: Jurnal Administrasi Publik Vol. 23 No. 01 (2025): PUBLIC ADMINISTRATION
Publisher : Program Studi Doktor Ilmu Administrasi, FISIP, Universitas 17 Agustus 1945 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30996/dia.v23i01.11228

Abstract

This study aims to determine the effect of waste management policy implementation on the effectiveness of waste management in Sukabumi City. This research method uses quantitative with associative approach. The population of this study was the people of Sukabumi City. The sampling technique in this study used probability sampling technique with cluster random sampling so that each sub-district in Sukabumi City could be represented with a total sample of 100 people. Data were collected using observation, documentation, questionnaires and interviews. Simple linear regression analysis test was conducted for data analysis in this study. The findings of this study are based on the results of hypothesis testing, the variable of waste management policy implementation affects the effectiveness of waste reduction variable by 0.468 or 46.78%. Based on the results of the study, it is known that the correlation coefficient test obtained a positive correlation value of 0.684 which shows the closeness of the strong category. This means that the effect of management policy implementation on the effectiveness of waste reduction is 46.78%, while 53.22% is influenced by other factors not examined in this study.
THE ROLE OF REGIONAL DISASTER MANAGEMENT AGENCIES IN NATURAL DISASTER MITIGATION IN CIANJUR DISTRICT Novianti, Neng Sita; Nur, Tuah; Amirulloh, M. Rijal
DIA: Jurnal Administrasi Publik Vol. 23 No. 01 (2025): PUBLIC ADMINISTRATION
Publisher : Program Studi Doktor Ilmu Administrasi, FISIP, Universitas 17 Agustus 1945 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30996/dia.v23i01.11231

Abstract

To reduce the high impact of disaster risk, BPBD Cianjur Regency has made several efforts, one of which is the pre-disaster stage, namely disaster mitigation. This research aims to analyze natural disasters that often occur in Cianjur Regency and the need for natural disaster mitigation measures in order to minimize the risk or impact caused. The theory used in this research is the role theory proposed by Haroepoetri Arimbi and Santosa (2003). The result of this research is that BPBD Cianjur Regency in the implementation of natural disaster mitigation focuses on non-structural mitigation by running several programs. Overall, the implementation of the mitigation program has been running well but has not been maximized due to the limited budget and the vast area of Cianjur Regency, making it difficult for BPBD to run and develop natural disaster mitigation programs in all areas of Cianjur Regency.
THE EFFECTIVENESS OF THE PRIORITY VILLAGE PROGRAM FOR STUNTING PREVENTION IN CISAAT SUB- DISTRICT, SUKABUMI REGENCY Zulfa, Syifa Rizqia; Nur, Tuah; Sampurna, Rizki Hegia
DIA: Jurnal Administrasi Publik Vol. 23 No. 01 (2025): PUBLIC ADMINISTRATION
Publisher : Program Studi Doktor Ilmu Administrasi, FISIP, Universitas 17 Agustus 1945 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30996/dia.v23i01.11238

Abstract

This study aims to examine the effectiveness of the priority village program for preventing stunting in Cisaat Sub-District, Sukabumi Regency. The urgency of this study is driven by the lack of public awareness about the importance of avoiding stunting, inefficiencies in aid distribution, and the shortage of posyandu (integrated health service posts) supervisors to regularly monitor the growth of toddlers. The research method used is descriptive qualitative with a snowball sampling technique and six informants. The result of this research is that the priority village program for stunting prevention has not been maximally implemented, due to the inability to conduct examinations by stunting experts, lack of human resources, inadequate facilities and infrastructure, and low public understanding of the importance of stunting prevention. The study recommends the need for training and capacity building for health workers, ensuring the availability of facilities and infrastructure, increasing the number of human resources for comprehensive and effective monitoring, and enhancing communication and coordination among all parties. Innovative approaches in community outreach are also required to raise awareness about the importance of stunting prevention.
SERVICE QUALITY IN HANDLING PUBLIC COMPLAINTS AT THE INTEGRATED POLICE SERVICE CENTER (SPKT) OF THE SUKABUMI CITY POLICE RESORT Astya, Prityaswari Rucita; Mulyadi, Andi; Meigawati, Dine
DIA: Jurnal Administrasi Publik Vol. 23 No. 01 (2025): PUBLIC ADMINISTRATION
Publisher : Program Studi Doktor Ilmu Administrasi, FISIP, Universitas 17 Agustus 1945 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30996/dia.v22i02.11309

Abstract

This research focuses on the quality of service provided by the Integrated Police Service Center (SPKT) of Sukabumi City Police. The purpose of this study was to determine and describe the services provided by the Integrated Police Service Center (SPKT) of Sukabumi City Police in handling public complaints. The method used is descriptive qualitative with data collection through observation, interviews and documentation. The theory used in this research is Zeithaml et al (1988) with five dimensions namely (1) tangibles, (2) reliability, (3) responsiveness, (4) assurance, and (5) empathy. In this study, researchers used non-probability sampling and purposive sampling techniques to determine informants. The results of this study indicate that based on the five dimensions, the tangibles aspect shows quite good quality even though there are still weaknesses in terms of infrastructure such as service rooms and parking lots that are still limited. The reliability dimension is quite reliable, but there is still room to improve several things such as the delivery of clearer information regarding procedures, flow, and requirements for making reports. Meanwhile, the dimensions of responsiveness, assurance, and empathy show good results with improvements.
QUALITY OF IMPLEMENTING LICENSING SERVICES IN CIMAHI CITY PUBLIC SERVICE MALLS IN 2022-2023 Ramdany, Ismiazi ,; Deliarnoor, Nandang Alamsah; Mulyawan, Rahman ,
DIA: Jurnal Administrasi Publik Vol. 23 No. 01 (2025): PUBLIC ADMINISTRATION
Publisher : Program Studi Doktor Ilmu Administrasi, FISIP, Universitas 17 Agustus 1945 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30996/dia.v23i01.11354

Abstract

This research discusses the quality of licensing services in Cimahi City Public Service Malls in 2022-2023. Public Service Malls are the government's efforts to improve the quality of integrated services. However, public services at the Cimahi City Public Service Mall are not yet fully running well with the desired goals because there are still many complaints from the public and the government. This research aims to determine the quality of public services at MPP Cimahi City. This research uses a qualitative descriptive method. The data collection techniques in this research are observation and interviews, while the data analysis techniques involve data reduction, presentation, and conclusion. The results of research in the field show that the quality of licensing services at the Cimahi City Public Service Mall in 2022-2023 is still not optimal, this is because several measures of the quality of good public services have not yet been met.
ANALYSIS OF CROSS CULTURAL LEADERSHIP AND ORGANIZATIONAL CULTURE ON EMPLOYEE LOYALTY THROUGH JOB SATISFACTION AS MEDIATION VARIABLES Herwanto, Bayu Marga Nurmaulana; Danial, Deni Muhammad; Ramdan, Asep Muhamad
DIA: Jurnal Administrasi Publik Vol. 23 No. 02 (2025): PUBLIC ADMINISTRATION
Publisher : Program Studi Doktor Ilmu Administrasi, FISIP, Universitas 17 Agustus 1945 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30996/dia.v23i02.11401

Abstract

In the era of globalization, manufacturing companies face challenges in maintaining employee loyalty amidst cultural diversity. The phenomenon of low employee loyalty is evident from high turnover rates, absenteeism, and non-compliance with company regulations. This study aims to analyze the influence of cross-cultural leadership and organizational culture on employee loyalty, with job satisfaction as a mediating variable in the manufacturing industry in Cianjur Regency. The method used is descriptive analysis with a population of 8,400 employees. The sample selection was carried out randomly and analyzed using Structural Equation Modeling (SEM) with a sample size of 200 respondents. The results of the study indicate that cross-cultural leadership does not have a significant direct effect on employee loyalty, but it has a significant impact on job satisfaction. Organizational culture has a significant effect on both employee loyalty and job satisfaction. Job satisfaction is proven to mediate the effect of cross-cultural leadership and organizational culture on employee loyalty. These findings underscore the importance of leadership that can manage cultural diversity and a positive organizational culture in creating job satisfaction, ultimately enhancing employee loyalty. This research provides insights for manufacturing companies in Cianjur to focus on leadership and organizational culture aspects to improve employee loyalty through job satisfaction.
STRENGTHENING BUREAUCRATIC REFORM IN THE BANDUNG CITY GOVERNMENT FROM THE PERSPECTIVE OF VISIONARY LEADERSHIP:: Study on Personnel and Resource Development Agency 2018-2023 Hakiki, Haris Suddin; Suwaryo, Utang; Mulyawan, Rahman
DIA: Jurnal Administrasi Publik Vol. 23 No. 02 (2025): PUBLIC ADMINISTRATION
Publisher : Program Studi Doktor Ilmu Administrasi, FISIP, Universitas 17 Agustus 1945 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30996/dia.v23i02.11454

Abstract

Bureaucratic Reform is one of the important aspects in providing quality services. The purpose of bureaucratic reform is to have an impact on reducing the practice of corruption, collusion and nepotism, positive attitudes and moral values in people so that it has a positive impact on society and the surrounding environment. One factor that plays an important role in creating effective bureaucratic reform is visionary leadership. This research uses a qualitative approach using descriptive methods to gain an in-depth understanding of the visionary leadership of the Head of the Human Resources Staffing and Development Agency. The sources of information in this research are BKPSDM employees of Bandung City and the community. Information collection was done through interviews, observation and documentation. The results of this study indicate that the visionary leadership carried out by the head of BKPSDM Bandung City is running well. The head of BKPSDM Bandung City has the characteristics of a visionary leader in managing his organization. These steps include the establishment of the vision and mission of Bandung City which is the basis for the preparation of goals, objectives, strategies, programs, activities and sub-activities of BKPSDM. The vision and mission of Bandung City are outlined in a strategic plan that is prepared and submitted to all BKPSDM officials
ANALYSIS OF STRATEGIC PARTNERSHIPS MEDIATING THE UNIQUENESS OF RESOURCES ON TOURISM COMPETITIVE IN SUKABUMI REGENCY Surahman, Zakilla Stephania; Ramdan, Asep Muhamad; Danial, R Deni Muhammad
DIA: Jurnal Administrasi Publik Vol. 23 No. 02 (2025): PUBLIC ADMINISTRATION
Publisher : Program Studi Doktor Ilmu Administrasi, FISIP, Universitas 17 Agustus 1945 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30996/dia.v23i02.11456

Abstract

Competition for business activities in the tourism sector is increasingly tight and competitive, so that every region and country is required to be able to compete in creating a competitive advantage. Tourist attractions in Sukabumi Regency experience fluctuations in visitors to tourism destinations every year, with increases and decreases, which means there is no stability. It is known that there are many competitors for other tourist attractions, so it is feared that in the future there will be a decrease in the number of tourists visiting Sukabumi Regency. The aim of this research is to determine the mediating effect of strategic partnerships in the relationship between resource uniqueness and competitive advantage. The research method used is a quantitative research method with a descriptive and causal approach. The sampling technique used was saturated sampling by distributing questionnaires to 100 tourist attraction managers in Sukabumi Regency. The data analysis technique used is structural equation modeling (SEM) with the help of software (PLS) 4. The results of this research show that tourist attractions in Sukabumi Regency have succeeded in building unique resources, strategic partnerships and good competitive advantages in the eyes of tourists. Resource uniqueness has a positive and significant effect on strategic partnerships of 0.810. Strategic partnerships have a positive and significant effect on competitive advantage of 0.640 and strategic partnerships mediate the relationship between resource uniqueness and competitive advantage of 0.518. So it can be concluded that strategic partnerships act as a mediator in the relationship between resource uniqueness and competitive advantage.
E-READINE S S DEPARTMENT OF POPULATION AND CIVIL REGISTRATION OF BERAU DISTRICT IN PROVIDING PUBLIC SERVICES THROUGH THE SI APPLICATION TURTLES DO CHARITY Ashari, Ari; Karlina, Nina; Darto, Darto
DIA: Jurnal Administrasi Publik Vol. 23 No. 02 (2025): PUBLIC ADMINISTRATION
Publisher : Program Studi Doktor Ilmu Administrasi, FISIP, Universitas 17 Agustus 1945 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30996/dia.v23i02.11501

Abstract

This research is about the E-Readiness of the Berau Regency Population and Civil Registration Service in public services using the Si Penyu Beramal application. The research method used is qualitative with a descriptive approach, involving observation, interviews and documentation studies. The results show that electronic readiness is considered sufficient, with several factors influencing it, such as telecommunications infrastructure, connectivity, use of information technology, adequate budget, governing laws, and paradigm changes by employees. The main obstacle is the shift from offline to online systems and the failure to achieve three performance targets. Suggestions include improving infrastructure, human resource training, efficient budget management, and outreach to the community.

Page 41 of 45 | Total Record : 442

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