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INDONESIA
Journal Industrial Servicess
Published by Universitas Sultan Ageng Tirtayasa
ISSN : 24610623     EISSN : 24610631     DOI : -
Core Subject : Economy, Science, Engineering,
Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Engineering Industrial & Manufacturing Engineering Mechanical Engineering Transportation
Jurnal Industrial Servicess merupakan wadah bagi peneliti untuk publikasi jurnal hasil penelitian yang ruang lingkupnya melingkupi: Logistics & Supply Chain Management Operations Research Quality, Reliability, and Maintenance Management Data Mining & Artificial Intelligence Production Planning & Inventory Control Ergonomics & Human Factors Information Systems & Technology Service Management Sustainability Human Resources Economic
Arjuna Subject : Teknik (semua kategori) - Teknik (Lain-Lain)
Articles 458 Documents
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Optimizing construction project completion: A risk-based approach Ummi, Nurul; Setiawan, Hadi; Katili, Putiri Bhuana; Rahmawati, Virda Ayu
Journal Industrial Servicess Vol 10, No 1 (2024): April 2024
Publisher : Universitas Sultan Ageng Tirtayasa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62870/jiss.v10i1.24868

Abstract

A construction company has a significant issue within the project planning division in determining which construction projects to undertake, as the company only assesses them based on feasibility studies and overall project risks. To support the decision-making process in selecting construction project resolutions, research was conducted to propose selections based on risk criteria. This research aims to establish the risk criteria used, determine the ratings of risk criteria and sub-criteria, and identify project alternatives with the lowest risk ratings. From the data processing results, the risk criteria utilized are contractor risk, financial risk, environmental and natural risk, quality risk, and material risk. Using the Analytical Hierarchy Process manual method and Expert Choice 11 software, the ratings for contractor risk are 46%, financial risk 16.2%, environmental & natural risk 5%, quality risk 22.8%, and material risk 10.1%. Sub-criteria risk ratings are as follows: experience 15.2%, performance 30.8%, project funds 13.1%, budget increase 3.1%, social disturbances 3.5%, natural events 1.5%, material quality 8%, design quality 7.5%, building quality 7.2%, material delay 5.9%, and material specification 4.1%. The construction project alternative with the lowest risk rating is the guest house construction project at 0.132. Therefore, the guest house construction project is proposed for immediate prioritized completion.
Water quality control on fish aquarium using Fuzzy Logic method Alfanz, Rocky; Wiryadinata, Romi; Sobar, Fragrans Anjasmara; Muttakin, Imamul; Setiawan, Ipick; Maulana, Alief
Journal Industrial Servicess Vol 9, No 2 (2023): October 2023
Publisher : Universitas Sultan Ageng Tirtayasa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36055/jiss.v9i2.21977

Abstract

Indonesia, as an archipelagic country, boasts abundant fishery resources. The effective development of these resources has the potential to yield sustainable benefits, contributing to the prosperity of its people. Maintaining water quality plays a pivotal role in advancing fish farming practices, hence the necessity for water quality analysis. This study endeavors to design and construct a control system tailored for freshwater fish aquariums, employing Fuzzy logic methods. This system incorporates pH, temperature, and total dissolved solid sensors, aiming to regulate the duration of the water pump and heater operation based on Fuzzy-derived decisions when the setpoint values for pH, temperature, and TDS are not met. Analysis of water quality measurements demonstrates the tool's capability to achieve a pH measurement accuracy of 99.17%, temperature accuracy of 99.10%, and TDS accuracy of 99.44%.
Analyzing Gojek service quality and customer satisfaction using Servqual–Canoe Model–QFD integration Trenggonowati, Dyah Lintang; Ulfah, Maria; Sukamto, Aurora Elvaretta
Journal Industrial Servicess Vol 9, No 2 (2023): October 2023
Publisher : Universitas Sultan Ageng Tirtayasa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36055/jiss.v9i2.21857

Abstract

The problem at the Untirta Faculty of Engineering concerning Go-ride services is a decrease in Go-ride users from 2020 to 2022. This decline is due to users' complaints about unsatisfactory Go-ride services, such as drivers being unfriendly and impolite, among other issues. Based on the challenges faced by Gojek, a study was conducted on service quality using the Servqual, Canoe, and Quality Function Development (QFD) methods. This study aims to identify attributes that fail to meet customer expectations, determine priority attributes for improvement, and prioritize improvement efforts that the company can undertake to enhance the quality of Go-ride services. Questionnaires were distributed to 97 respondents. The research findings revealed 8 attributes with a negative gap. The priority attribute requiring improvement is drivers consistently being friendly and polite to customers, with an adjusted importance value of 5.46. Furthermore, the suggested improvement that the company can pursue is to reward drivers who consistently adhere to the standard operating procedures (SOP), with a relative weight percent value of 51.03%. In conclusion, there are 8 customer needs that still do not meet expectations, with the priority being drivers' consistent friendliness and politeness. The suggested priority improvement for the company involves rewarding drivers who consistently adhere to SOP.
Risk mitigation action of sport shoes supply chain using the House of Risk Method Ulfah, Maria; Trenggonowati, Dyah Lintang; Muharni, Yusraeni; Herlina, Lely
Journal Industrial Servicess Vol 9, No 2 (2023): October 2023
Publisher : Universitas Sultan Ageng Tirtayasa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36055/jiss.v9i2.21858

Abstract

PT PWI, a foreign capital company from South Korea, specializes in manufacturing Adidas and Reebok brand sports shoes. Throughout its supply chain activities, the company often faces challenges and risks, particularly delays in raw material deliveries from suppliers, which can significantly disrupt the production process. Hence, implementing risk mitigation actions becomes essential to alleviate these risks within the supply chain flow. This study aims to identify potential risk events and their agents, proposing strategies for risk mitigation. The House of Risk (HOR) method is employed, while the determination of business process criteria relies on the dimensions of the Supply Chain Operation Reference (SCOR). The study's outcomes include various risk mitigation measures, such as preparing backup suppliers, establishing agreements with suppliers (including compensation costs), implementing regular machine maintenance, enforcing stricter employee supervision, conducting more routine employee briefings, incorporating silica gel into each shoe, applying anti-mold spray to every shipment, implementing new rules for material retrieval using receipts, and enhancing raw material ordering plans and scheduling.
Building a resilient supply chain: Mitigating risks in label-holder production Ulfah, Maria; Bahauddin, Achmad; Ekawati, Ratna; Sonda, Atia; Muharni, Yusraini; Fachrur, Aditya Rahadian
Journal Industrial Servicess Vol 10, No 1 (2024): April 2024
Publisher : Universitas Sultan Ageng Tirtayasa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62870/jiss.v10i1.24497

Abstract

This study investigates risk mitigation strategies within the label holder supply chain at a company specializing in convection-produced label holders. The House of Risk approach will be used to identify and prioritize potential risks and their sources throughout the supply chain activities, as defined by the Supply Chain Operation Reference (SCOR) method. Common supply chain risks include torn mica, detached stitches, and improper strap lengths. The risk identification process within the label holder supply chain activities resulted in 30 risk events, 27 risk agents, and 13 prioritized risk mitigation actions. These actions include regular routine machine maintenance, employee briefings, identifying backup suppliers, consistent performance monitoring, station coordination before production, machinery and tool upgrades for quality assurance, yearly shutdowns/maintenance, establishing customer contracts, user feedback coordination, training for raw material receiving personnel, implementing periodic product testing, enacting efficient inventory management practices, and improving finished goods quality management.
Bibliometric analysis of lean and green healthcare integration using Publish or Perish (PoP) Febianti, Evi; Ilhami, M. Adha; Ekawati, Ratna; Setiawan, Hadi
Journal Industrial Servicess Vol 10, No 1 (2024): April 2024
Publisher : Universitas Sultan Ageng Tirtayasa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62870/jiss.v10i1.24476

Abstract

Lean Healthcare is an approach to management systems that can change the mindset of hospitals, making healthcare more organized by reducing waste. Waste can be defined as any activity that does not add value to a process. The study recommends a bibliometric analysis of this problem. This is necessary to identify research trends or gaps that still exist. Data searches use Publish or Perish software, while data analysis uses VOSviewer software. The search results and data analysis suggest that trends for Lean Healthcare problems will likely be resolved by integration with green practices. The final process can be carried out considering environmental sustainability factors.
Risk analysis and safety measures: JSA, HIRA, and FTA in LPG distribution Dewantari, Nustin Merdiana; Ferdiansyah, Muhamad; Herlina, Lely; Mariawati, Ade Sri; Umyati, Ani
Journal Industrial Servicess Vol 9, No 2 (2023): October 2023
Publisher : Universitas Sultan Ageng Tirtayasa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36055/jiss.v9i2.21847

Abstract

Industrial competition is intensifying, raising the importance of Occupational Safety and Health (OSH) practices. This study focuses on LPG distributor Fajar Sidiq Nurhidayah, a company specializing in 3 kg LPG cylinders. The lack of safety inductions and adequate Personal Protective Equipment (PPE) heightens the risk of workplace accidents, necessitating this research to mitigate such risks. Employing the Job Safety Analysis (JSA), Hazard Identification and Risk Assessment (HIRA), and Fault Tree Analysis (FTA) methods, potential hazards were identified. JSA revealed risks like collisions, being struck by the truck's back, tube pinching, and ergonomic hazards, foreseeing injuries ranging from bruises to fractures and Musculoskeletal Disorders (MSDs). HIRA uncovered six hazards: one low-risk, four medium-risk, and one high-risk. FTA pinpointed the primary danger source to be the warehouse station due to operator negligence during tube lifting, lack of PPE usage, and entangled tubes, emphasizing the worker's condition and work environment.
Proposed productivity increase in sandals production process with Green Productivity approach Febianti, Evi; S. Mutaqqin, Ade Irman; Amelia, Erien; Muharni, Yusraini
Journal Industrial Servicess Vol 9, No 2 (2023): October 2023
Publisher : Universitas Sultan Ageng Tirtayasa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36055/jiss.v9i2.21890

Abstract

Productivity stands as a pivotal determinant of a company's success within the intensifying competition of the industrial world. It signifies the efficiency with which a company utilizes its existing resources. One such company, IKM Permata, generates substantial waste daily while producing hotel sandals. The increasing demand for these sandals corresponds directly to the escalating waste accumulation. Presently, the existing waste remains inadequately managed. In light of these challenges, this study aims to enhance company productivity while concurrently reducing waste. The research seeks to elevate the efficiency of hotel sandal production and address waste generated during the production process. Employing a green productivity approach and a pairwise comparison method, the study yielded results indicating that the optimal alternative could potentially eliminate 1275 kg or 100% of EVA (Ethylene Vinyl Acetate) sponge waste, consequently boosting the GPI (Green Productivity Index) value to 0.0302.
Preventing musculoskeletal disorders due to manual material handling in the production process of clean water Lady, Lovely; Nuraeni, Sekar Fani
Journal Industrial Servicess Vol 10, No 1 (2024): April 2024
Publisher : Universitas Sultan Ageng Tirtayasa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62870/jiss.v10i1.24471

Abstract

Several activities have been identified that can cause occupational diseases in the production process of clean water. The Minister of Manpower Regulation of Indonesia No.5 in 2018 emphasized the dangers of ergonomic factors in the workplace and efforts to control them. The hazards from ergonomic factors identified in the study are Manual Material Handling (MMH) and physical environmental hazards. The MMH assessment calculates the value of the Recommended Weight Limit (RWL) and Lifting Index (LI), and assesses the calories spent when lifting weights upstairs in the clean water production process. In the assessment of environmental hazards, potential hazards are predominantly caused by chemical substances used in the production process. The analysis was carried out using a hazard matrix and assessing the risk level of each hazard, as well as providing risk control recommendations to reduce potential work accidents. The control for extreme-level risks in the production division involves substituting manual handling (MMH) activities and substituting MMH by applying a mechanical system using a chemical dosing pump. Control of potential hazards from chemical substances includes using gloves, earplugs, and safety goggles. Improving work processes with mechanical processes and using personal protective equipment can minimize the potential for work-related injuries.
Strategic advancements in tourism development in Indonesia: Assessing the impact of facilities and services using the PLS-SEM approach Achmad, Fandi; Wiratmadja, Iwan Inrawan
Journal Industrial Servicess Vol 10, No 1 (2024): April 2024
Publisher : Universitas Sultan Ageng Tirtayasa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62870/jiss.v10i1.24494

Abstract

The main problem with Indonesian tourism today is the decline in the system of facilities and services that contribute to increasing tourist attractions, tourist experiences, and local economic growth. Therefore, the aim of this research is to develop a collaboration model to identify facility and service factors that influence effectiveness in tourism development. This study employs quantitative methods, utilizing purposive sampling to select small and medium enterprises (SMEs) situated in the vicinity of tourist areas. The associations among individual variables within the research model are analyzed through Partial Least Squares – Structural Equation Modeling (PLS-SEM). The research results show that spatial factors, safety and security, location, transportation, power sources, telecommunication, hospitality, promotion, clean water sources, waste management, and supporting industries positively and significantly influence tourism development. Stakeholders can focus more on planning and managing facilities and services. By paying attention to the identified factors, it is possible to increase operational efficiency and effectiveness more precisely to advance sustainable tourism development.

Page 40 of 46 | Total Record : 458

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