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INDONESIA
Jurnal Tepak Manajemen Bisnis
Published by Universitas Riau
ISSN : -     EISSN : -     DOI : -
Core Subject : Science,
Decision Sciences, Operations Research & Management
Tepak adalah suatu tempat yang mempunyai bentuk khusus, di situ terhimpun beberapa jenis tanaman berupa Sirih, Kapur, Gambir dan Pinang yang harus ada pada setiap akan dimulainya acara adat melayu khusus di Riau.Tepak ini bermakna tempat yang tidak akan ditinggalkan dan harus ada seperti pepatah adat Melayu" Takkan lekang karena panas dan Takkan lapuk karena hujan"Dengan demikian dalam kontek judul jurnal Tepak Manajemen Bisnis memberikan arti bahwa dalam jurnal tersebut dapat menghimpun berbagai penelitian di bidang Manajeman bisnis.Jurnal ini akan tetap terbit sepanjang masa untuk mengeluarakan butir-butir Ilmu Pengetahuan di bidang Manajeman Bisnis yang berguna bagi pembangunan Negara dan Bangsa.
Arjuna Subject : -
Articles 195 Documents
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PENGARUH KEPEMIMPINAN DAN DESKRIPSI PEKERJAAN TERHADAP PENGEMBANGAN KARIR DAN DAMPAKNYA TERHADAP SEMANGAT KERJA PEGAWAI SEKRETARIAT DAERAH KABUPATEN SIAK
Jurnal Tepak Manajemen Bisnis Vol 6, No 1 (2014)
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This study aims to determine the direct influence of leadership and job descriptions on career development, thedirect and indirect influence of leadership and job description on morale through career development and directinfluence of career development on morale. The study population was all employees who work on the SiakDistrict Secretariat totaling 184 people. The samples in this study were employees who elected with use Slovinformula as many as 126 people. The instrument used for data collection was a questionnaire with Likert scalemodels. To test the hypothesis used descriptive analysis and path analysis.Results of data analysis showed that the seventh hypothesis is acceptable at 95% confidence level. It wasconcluded that the direct influence Morale Leadership by 5.9%, directly affect Job Description Morale of 3.9%,Career Development directly affects 18.2% Morale, Leadership directly affects 9.9% of Career Development, JobDescription directly affect 26.8% of Career Development, Leadership Morale affects indirectly through theCareer Development of 53.5%, and the Job Description Morale affects indirectly through the Career Developmentof 46.5%.Keywords: Leadership, Job Description, Career Development and Morale.
PENGARUH BAURAN PEMASARAN JASA TERHADAP KEPUASAN DAN RETENSI NASABAH TABUNGAN PADA BANK NAGARI CABANG PEKANBARU
Jurnal Tepak Manajemen Bisnis Vol 6, No 1 (2014)
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Generally, the national economy is facing a tough challenge, global economic conditions are lessfavorable lead to higher competition led in the development of banking sectors. Competition is not only astruggle for loan customers, but also for saving accounts customers and others. The way to maintain the existenceof a company is to manage several factors that can control it called service marketing mix.This research aimedto analyze the effect of service marketing mix on customer’s satisfaction and customer’s retention toward savingaccounts customers in Bank Nagari Pekanbaru. The research was conducted quantitatively with causal anddescriptive research design. The amounts of sample are 154 customers by using proportional stratified randomsampling method. Data collection techniques used in this research is a survey and observation. Measurementscale used is the Likert scale. The data analysis technique used is the analysis of Structural Equation Model(SEM) with LISREL applications.The results showed that all dimensions of service marketing mix affectsignificantly positive toward customer satisfaction except the price. All dimensions of marketing mix is alsoaffect significantly positive on customer retention except for price, place and physical evidence. While customer’ssatisfaction has a significant and positive affect toward customer’s retention.Keywords: Services Marketing Mix, Retention
PENGARUH DESKRIPSI KERJA DAN PENEMPATAN TERHADAP KEPUASAN KERJA YANG BERDAMPAK TERHADAP EFEKTIVITAS ORGANISASI ( STUDI PADA PEGAWAI DEPARTEMEN PGT PT. CHEVRON PACIFIC INDONESIA)
Jurnal Tepak Manajemen Bisnis Vol 6, No 2 (2014)
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The purpose of this research is to find out the direct and indirect effect of job description and jobplacement on organization effectiveness through job satisfaction. The population included all 212 employeePGT department PT CPI. The sample consist of 139 persons using cluster random sampling. Variabel that beingused is job description and job placement as independent variabel, job satisfaction as variabel intervening andorganization effectiveness as variable dependent. The data were analyzed using path analysis using SPSS.Purpose of this research is to see progress of organization effectiveness in PT CPI and to evaluate its jobsatisfaction during change of job placement and job deskription. Primary data are collected to reveal employeeperceptions of the effectiveness of organization and their knowledgein their new job description, job placementand job satisfaction.Results shows that organization effectiveness for PT CPI develop because job satisfaction , job description, andjob placement of their employee. Employee knows job description to filled in. Finding also shows job placementnot significantly affect the effectiveness of the organization. The results of this paper is limited to the ability ofworkers shows the results of the actual effectiveness of the organization.Keywords-organization effectiveness, job satisfaction, job description,job placement
PENGARUH KEPEMIMPINAN, BUDAYA KERJA, LINGKUNGAN KERJA TERHADAP DISIPLIN KERJA DAN KINERJA PERSONIL POLDA RIAU
Jurnal Tepak Manajemen Bisnis Vol 6, No 2 (2014)
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Abstract. The purpose of the study was to determine the effect of simultaneous and partial as well as the mostdominant of the factors of leadership, work culture and work environment on the performance of personnelthrough work discipline Riau Police personnel. Collecting data using a questionnaire that was distributed to100 personnel as respondents with a proportional approach and purposive sampling. The primary analysis ofthe study data with the two-stage regression based factor scores in factor analysis, in addition to descriptiveanalysis.The results show, hasa very high work performance and discipline, and have very good leadership factors, workculture, and work environment. Taken together, leadership, work culture and work environment significantlyaffect labor discipline, butin the category of weak predictive ability.This is because the only significant leadershipas well as the positive influence of the most dominant.But the culture and working environment indicates its roleindirectly to the work discipline, through leadership. While labor discipline have a major positive effect andsignificant impact on personnel performance.In addition,the results also indicate no significant leadership,culture and work environmentt directly affects the performance of personnel in Riau Police.Keywords: Leadership and Discipline Working Police Personnel of Riau.
PENGARUH PERSEPSI KUALITAS DAN PERSEPSI HARGA TERHADAP PERCEIVED VALUE, CITRA PERUSAHAAN DAN MINAT KONSUMEN MEMBELI BERAS KOMERSIAL BULOG DI KOTA PEKANBARU
Jurnal Tepak Manajemen Bisnis Vol 6, No 2 (2014)
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Staple foods such as rice needs of Indonesia’s populationis in creasing annually in line within creasesin population. Consumer demand forrice vary fromone customer to another. Under standing the type and qualityof rice what is needed by consumers will facilitate indetermining the marketing strategy of rice. The purpose ofthe study was to determine the effect of direct and indirect perception of quality and price perception onpurchase interest through perceived value and corporate image. The study population are consumers of rice inthe city of Pekanbaru. The number of samples are 140 people selected by purposive sampling technique. Thevariables used are perceived quality and perceived price as an independent variable, buying interest as thedependent variable and the variable perceived value and image of the company as an intervening variable. Theanalysis too lis used path analysis (path analysis). The results showed that the direct perception of productquality and price perception is positive but not significant effect on buying interest. Perceived quality andperceived price positive and significant impact directly and indirectly on buying interest through perceivedvalue but not significant through the company’s image.While perceived value positive and significant impactonthe buying interest, while the image of the company but not significant positive effect on buying interest. The roleof mediating variables is greater than the perceived value of variables affecting the company’s image in theperception of quality and price perceptions of the buying interest.Keyword: Perception ofQuality, PricePerception, Perceived Value, Corporate Image and Interests.
PENGARUH KEPEMIMPINAN DAN KOMPENSASI TERHADAP KINERJA PEGAWAI PETUGAS PENYULUH LAPANGAN (PPL) PADA BADAN PELAKSANA PENYULUHAN DAN KETAHANAN PANGAN KABUPATEN SIAK
Jurnal Tepak Manajemen Bisnis Vol 6, No 2 (2014)
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Background in research due to a decrease in employee performance PPL. For that to know the cause of adecrease in performance with attention to leadership and compensation, presented the formulation of the problem,namely : Does leadership and compensation simultaneously affect the employee ‘s performance extension agents at theExecutive Agency and the Food Security Extension Siak? Is leadership a partial effect on employee performance ExtensionOfficers (PPL) at the Executive Agency for Food Security Extension Siak? Is partially compensating effect on employeeperformance Extension Officers at the Executive Agency for Food Security Extension Siak Siak? The purpose of this studywas to analyze the effect of simultaneous and partial compensation to employee performance and leadership ExtensionOfficers at the Executive Agency and the Food Security Extension Siak.The population is all employees of PPL on the Executive Agency and the Food Security Extension Siak totaling 129people, using the Slovin thus obtained a sample of 57 respondents. The type of data used is primary data and secondarydata. Data was collected through interviews and questionnaires. The data analysis method used is descriptive andquantitative method, which is the value of analyzing the data obtained are tabulated by multiple regression formula.Based on the research results, we can conclude that the variable compensation assessed not affect performance becauseof the survey results revealed that the variable compensation assessed not affect performance because of the compensationreceived by an employee is already a provision regulated by Law no compensation can affect performance becauseaccording to respondents, performance their compensation earned will remain the same. Good leadership can improvethe performance of employees through motivation provided to employees. The existence of the leadership in the workplacecan increase employee performance, is seen when the leadership is in place PPL carry out their duties, then they will bespirit and enterprising in the line of duty, whereas if it is not the same in terms of leadership, usually PPL casual work .PPL ‘s performance needs to be improved because of the declining performance of PPL indications lead to the publicagricultural extension becomes effective and on target.Keywords : Compensation , Leadership and Performance
PENGARUH BAURAN PEMASARAN JASA BANK TERHADAP KEPUASAN DAN IMPLIKASINYA TERHADAP LOYALITAS DEBITUR BPR DI WILAYAH RIAU PESISIR Triska, Lena Henny
Jurnal Tepak Manajemen Bisnis Vol 6, No 2 (2014)
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The purpose of this research, is to analyze the effect of each service marketing mix factor – directlytowards loyalty or indirectly through consumer’s satisfaction. Data gathering is by questionnaires, spread to206 respondents chosen by the purposive sampling method. Aside from using Partial Least Square as a tool forvariance based Structural Equation Modeling, descriptive analysis is also done.The research found that, service marketing mix prediction model tend to be positive towards satisfaction. This iscaused by the significance price positive effect, human resources, process, and physical evidence. Even thoughit’s decreasing, service marketing mix direct prediction model altogether with the satisfaction towards consumer’sloyalty trend tends to be positive. This is mainly because of the dominance of satisfaction and price positive rolesignificance. Satisfaction Amplifying effect is more meaningful for human resources, physical evidence, process,and price factors. Price is the most important factor in the service marketing mix in increasing BPR consumerloyalty in the Riau Pesisir area, and by whole, the model has a positive predictive relevance.Key words : Service marketing mix, satisfaction, loyalty, BPR, Riau Pesisir.
KINERJA PERUSAHAAN PERBANKAN (STUDI PERBANDINGAN DUA PERIODE KRISIS DI INDONESIA) Halim, Edyanus Herman
Jurnal Tepak Manajemen Bisnis Vol 6, No 2 (2014)
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The purpose of this study was to determine whether there are differences in the Capital Adequacy Ratio(CAR), Net Interest Margin (NIM), Net Profit Margin (NPM), Return on Assets (ROA), Operating Expenses toOperating Income (ROA), Loan to Deposit Ratio (LDR), and stock returns in the two periods of crisis in Indonesia.Namely the 1997 and 2008 samples in this study were all from the years 1993 to 2010 the banking company. Thedata analysis technique used in this study using a different test (t test).There are four hypotheses to be tested in the research ini. testing shows that for the variable CAR, NIM, NPM,ROA, ROA, and LDR there are differences in the performance of the company before the crisis of 1997 with theperformance of the company after the 1997 crisis, while, from the test results for the variable return stock showsthat there is no difference stock returns before the 1997 crisis after the 1997 crisis results show that there aredifferences in LDR and stock returns before the banking crisis of 2008 and after the 2008 crisis, while, from theresults of the test there was no difference before the 2008 crisis and post-crisis 2008 for the variable CAR, NIM,NPM, ROA, and BOPO.Hasil testing shows that there are differences in NIM, NPM, ROA, LDR and bankingcompany stock returns before the crisis before the crisis of 1997 and 2008, while, from the results of the test therewas no difference in the pre-crisis before the crisis of 1997 and 2008 for variable CAR and ROA. testing showsthat there are differences in the CAR, NIM, NPM, ROA, ROA, and stock returns after the banking crisis of 1997and after the crisis of 2008, while, from the results of the test there was no difference in post-crisis after the crisisof 1997 and 2008 for variable LDR.Keywords : Camel, Economic CrisisI.
PENGARUH PENDIDIKAN DAN PELATIHAN KEPUASAN KERJA DAN KEPEMIMPINAN TERHADAP KINERJA PERAWAT RAWAT INAP DI RSUD KABUPATEN SIAK
Jurnal Tepak Manajemen Bisnis Vol 6, No 2 (2014)
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The purpose of this research is to know the effect of giving education and training, job satisfaction andleadership on inpatient nurses performance in Local Public Hospital of Siak. There were 67 inpatient nurseswho participated in this research. The researcher used multiple linear regression analysis in order to determinethe effect between nursing education and training, job satisfaction and leadership and nursing performancesat Local Public Hospital of Siak. Based on the result of this study, it was clearly stated that some of variablessuch as nursing education and training, job satisfaction and leadership would give some positive impacts onnursing performances at Local Public Hospital of Siak. Therefore, the hospital managements should considerabout giving a good attention and motivation to their staff by providing programmed education and trainings,compensation adjustments, and the variable of job satisfaction and leadership. the result of this study canprovide some information or guidance for the nurses and hospital management staff to improve their educationand training, job satisfaction and leadership and nursing performances in the future.Keywords : Education and Training, Job Satisfaction, Leadership and nursing performance
PENGARUH RASIO KEUANGAN TERHADAP PERTUMBUHAN LABA BANK PEMBANGUNAN DAERAH DI INDONESIA DENGAN PERTUMBUHAN KREDIT SEBAGAI VARIABEL INTERVENING (Studi Pada Bank-Bank Pembangunan Daerah Di Sumatera) Wijaya, Errin Yani
Jurnal Tepak Manajemen Bisnis Vol 6, No 2 (2014)
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This study aimed to analyze the effect of financial ratios of banks consisting of CAR, NPL, NIM, ROA and LDR oncredit growth and profit growth in the 8 (eight) Regional Development Bank in Indonesia, especially on theisland of Sumatra in the period 2007-2011. The samples used were taken using census method is to include theentire population there to be sampled to be used in this study.Partial test results indicate that CAR is negative and significant effect on credit growth as well as a significantlypositive effect on earnings growth. NPL ratio partially no significant effect on credit growth but significant effecton earnings growth. ROA ratio is negative and significant effect on credit growth but not significant in affectingearnings growth. NIM ratio is negative and significant effect on the growth of credit, but does not significantlyaffect the growth in earnings. LDR no significant effect on credit growth but significantly and positively affectprofit growth while existing credit growth is able to mediate the perpetually perfect (perfect mediation) betweenfinancial ratios consisting of CAR, NPL, NIM, ROA and LDR on regional development bank profit growth inSumatra in the period 2007 to 2011.Keywords: Financial Ratios, Credit Growth and Profit Growth

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