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INDONESIA
Jurnal Aplikasi Bisnis dan Manajemen (JABM) E-Journal
Published by Institut Pertanian Bogor
ISSN : 25285149     EISSN : 24607819     DOI : -
Core Subject : Science,
Decision Sciences, Operations Research & Management
Journal of Business and Management Application (JABM) published articles in the field of business and management applications such as business strategy management, financial management, human resources and organization, business value chain and other issues in the field of business and management. This scientific journal is published by School of Business, Bogor Agricultural University (SB-IPB) associated with Indonesian Alliance of Magister Management Program (APMMI). JABM began the publication in August 2015 with a frequency of three times a year. Starting in 2016, JABM will be published in January, May and September.
Arjuna Subject : -
Articles 687 Documents
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Strategy for Increasing Consumer Satisfaction of Hospital Services Using Importance-Performance Analysis (IPA) Approach Utami, Sri Pangesti; Maarif, M. Syamsul; Simanjuntak, Megawati
Jurnal Aplikasi Bisnis dan Manajemen Vol. 8 No. 2 (2022): JABM Vol. 8 No. 2, Mei 2022
Publisher : School of Business, Bogor Agricultural University (SB-IPB)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17358/jabm.8.2.383

Abstract

The Covid 19 Pandemic further sharpened hospital competition that required the improvement of customers satisfaction. The purpose of this study was to analyze the level of satisfaction, the difference in service satisfaction between BPJS and Non-BPJS patients, and to formulate a strategy to improve patient satisfaction. The research used quantitative descriptive using an online survey and Focus Group Discussion (FGD). The number of respondents was 764, including 248 BPJS and 516 Non-BPJS respondents. The variables used in this study consist of reliability, responsiveness, assurance, empathy, and physical evidence. Data analysis used Customer Satisfaction Index (CSI), independent t-test, and Importance-Performance Analysis (IPA). The Customer Satisfaction Index (CSI) is 80.39% (BPJS 80.35% and Non-BPJS 80.40%), meaning patient satisfaction toward UMMI Bogor Hospital belongs to satisfy. There was no significant difference in the level of satisfaction of Non-BPJS patients and BPJS patients. The attributes that belonged to the main priority in repairs is the waiting time of polyclinic services, the timely presence of doctors in polyclinics, the friendliness and decency of pharmacy officers, the comfort of the waiting room, the cleanliness of the waiting room, and the neatness of building facilities, the safety of the hospital environment, the availability of medical devices, and the ease of complaining. Keywords: customer satisfaction index, importance-performance analysis, non-BPJS, satisfaction, social security organizing agency (BPJS)
The Effect of The Culture and Tourism Office Budget on Tourist Arrivals to The Bogor District Jufri, Supriadi; Anggareni, Lukytawati; Sasongko, Hendro
Jurnal Aplikasi Bisnis dan Manajemen Vol. 8 No. 2 (2022): JABM Vol. 8 No. 2, Mei 2022
Publisher : School of Business, Bogor Agricultural University (SB-IPB)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17358/jabm.8.2.362

Abstract

Bogor District has naturally attractive and high tourism potential. The branding budget of Bogor District as The City of Sport and Tourism is quite sizeable and the number continues to rise every year. The study aimed to analyze the impact of the Bogor Regency Culture and Tourism Office budget and its effect on increasing the number of tourists by referring to several tourist attractions in Bogor Regency. This study used primary and secondary data from 2015 to 2019, with descriptive analysis method using tabulations and graphics and panel regression model. The result showed that the budget of tourism sector in 2019 rose by 38.73% compared to its growth in 2015, but the number of tourist arrivals in the same period decreased by 0.018%. The factors significantly influencing the number of tourist arrivals are total promotion cost, the number of increasing attractions, the increasing number of new facilities and infrastructure, the size of the tourist areas, and publicity. Managerial implication of this study is the managers of tourist destinations should optimize the function of social media as the promotion media, add attractions, and add good facilities to fulfill the needs of tourists. Keywords: tourism, tourist arrivals, government budget, descriptive analysis, panel regression
Efektivitas Sistem Kerja di Rumah Dalam Mendukung Work-Life Balance, Employee Engagement dan Kinerja Karyawan Prafitriandini, Ika; Maarif, M Syamsul; Zulbainarni, Nimmi
Jurnal Aplikasi Bisnis dan Manajemen Vol. 8 No. 2 (2022): JABM Vol. 8 No. 2, Mei 2022
Publisher : School of Business, Bogor Agricultural University (SB-IPB)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17358/jabm.8.2.575

Abstract

The objective of this study was to analyze the effectiveness of work from home on the work-life balance (WLB) and employee engagement (EE) which affects work performance of employees. A Series of surveys and interviews were conducted by distributing an online questionnaire. Sixty-seven respondents involved in the experiment were workers at PT Adira Insurance Tbk. that was assigned to work from home. The research method was descriptive and case study. The construct has good reliability for the three variables, namely WLB, EE, and employee performance with composite reliability and Cronbach's Alpha were above 0.8- 0.70, above the minimum composite reliability value and Cronbach's Alpha of 0.70 and 0.60, respectively, as per SmartPLS output. The effect of WLB on EE, WLB on performance, and EE on performance according to the original sample estimate PLS value is 0.4568, 0.1356, and 0.6957, respectively, with significances below 5%, as indicated by t-statistic values of 14.0501, 5.8591, and 38.9858, respectively, which was greater than the t-table value of 1.962. The positive original sample estimate value indicates that WLB has positive effects on EE and performance as well as EE on performance. In conclusion, the work from home system supports the work-life balance, employee engagement, and performance of PT Asuransi Adira Dinamika employees. Keywords: employee, employee engagement, performance, work from home, work-life balance
Pengaruh Transformational Leadership Pada Kinerja Pegawai dengan Kompensasi dan Kepuasan Kerja Sebagai Variabel Mediasi Puspitaria, Ika; Hendarsjah, Hidajat
Jurnal Aplikasi Bisnis dan Manajemen Vol. 8 No. 2 (2022): JABM Vol. 8 No. 2, Mei 2022
Publisher : School of Business, Bogor Agricultural University (SB-IPB)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17358/jabm.8.2.630

Abstract

This study aims to scrutinize the effect of transformational leadership on employee performance with compensation and job satisfaction as mediating variables. The research results are expected will inspire managers to prepare transformational leadership steps and strategies to improve employee performance and develop employees. The research was conducted on the regional apparatus in the Madiun City Government, with a sample of 327 respondents. The approach in this study used a quantitative approach, with data collection methods using primary and secondary data. The reliability test employed Cronbach Alpha, while the validity test utilized convergent validity and discriminant validity. Another test used Ordinary Least Squares (OLS) regression analysis. The results uncovered that (1) transformational leadership had a positive association with compensation; (2) Transformational leadership had no positive association with job satisfaction; (3) Transformational leadership positively associated with employee performance; (4) Compensation had a positive association with employee performance; (5) Job satisfaction had a positive association with employee performance; (6) There was a positive association between transformational leadership and employee performance, with compensation as a mediating variable. In addition, (7) there was a positive association between transformational leadership and employee performance, with the mediating variable of job satisfaction. There was a positive association between compensation and job satisfaction as a mediating variabel in the relationship between transformational leadership and employee performance. Keywords: compensation, employee performance, job satisfaction, transformational leadership
A Market Development Business Strategy of Eco-Friendly Craft From Palm Oil Stand Waste in Rokan Hilir, Riau Mardatillah, Annisa; Rosmayani, Rosmayani
Jurnal Aplikasi Bisnis dan Manajemen Vol. 8 No. 2 (2022): JABM Vol. 8 No. 2, Mei 2022
Publisher : School of Business, Bogor Agricultural University (SB-IPB)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17358/jabm.8.2.434

Abstract

This study aims to produce an analysis of the strategic position of the market development of the palm oil sticks waste craft industry and to determine an analysis of alternative strategies for the development of the palm-oil sticks waste craft market in Rokan Hilir Riau. This research method uses the QSPM (Quantitative Strategic Planning Matrix) method. The results of the QSPM analysis in this study to the formulation of alternative design strategies. Determine what, how, when, where and who runs QSPM. This study indicates that IFAS and EFAS are in the quadrant II position with coordinate values between 2.00 – 2.99. This position indicates that the palm-oil stick waste craft industry in Rokan Hilir Riau is positively strong. However, it faces significant challenges, so it must be managed with a market development strategy. While the results of the QSPM analysis show that the priority of alternative market development strategies is to increase the value of product uniqueness, product added value, knowledge capabilities, and craftsman skills. The industry is advised to increase its tactical strategy variations in demanding challenges. The business challenges are marketing, business network, technological innovation, and capital issues. The improvement of production facilities and infrastructure and increasing knowledge and skills of diversified processing artisans increase the unique value of the product and the added value of the product being more different than competitors. The research implications contribute to determining the market development strategy and theoretical implications related to the market development strategy concept. Keywords: business strategy, market development, QSPM, creative economy, ecofriendly
The Effect of Corporate Governance on Company Value in The Indonesia Stock Exchange and Sharia Stock in Indonesia Sa'diyah, Chalimatuz; Hilabi, Igo Ilham
Jurnal Aplikasi Bisnis dan Manajemen Vol. 8 No. 2 (2022): JABM Vol. 8 No. 2, Mei 2022
Publisher : School of Business, Bogor Agricultural University (SB-IPB)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17358/jabm.8.2.404

Abstract

This study analyzes the effect of corporate governance on a firm value on the Indonesian stock exchange and Islamic stocks in Indonesia. We conducted this study because it is still very rare to research by adding Islamic stock variables as a moderating variable. Many studies on the influence of corporate governance on firm value have been carried out, but there are inconsistencies in the results. Corporate governance, in this case, the ownership structure is assessed by the ownership structure. This study uses 150 manufacturing companies listed on the Jakarta Stock Exchange during 2002 - 2005 as a sample with 600 observations. The hypothesis is tested using regression analysis. Firm value is measured using Tobin's Q. The results show that institutional ownership has no significant effect on firm value. significant effect on firm value due to the development of the Indonesia Stock Exchange in terms of the development of the LQ45 stock index performance increasing, not proven. However, managerial ownership has a significant and positive effect on firm value. What is known from the analysis of this research is (1) the development of the Indonesia Stock Exchange as seen from the growth in the performance of the LQ45 stock index, (2) the growth of sharia shares, (3) the comparison of the LQ45 stock index performance scheme with the JII stock index performance is known to have a slight difference in the growth of the Stock Exchange. Indonesia is seen from the growth in the performance of the LQ45 stock index. And in terms of the development of the JII stock index performance. Keywords: corporate governance, institutional ownership, managerial ownership, LQ45, sharia shares
Pengaruh Tata Kelola Pemerintahan, Indeks Pembangunan Manusia dan Total Productivity Terhadap Investasi Asing di Indonesia Desmintari; Aryani, Lina
Jurnal Aplikasi Bisnis dan Manajemen Vol. 8 No. 2 (2022): JABM Vol. 8 No. 2, Mei 2022
Publisher : School of Business, Bogor Agricultural University (SB-IPB)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17358/jabm.8.2.601

Abstract

One of the factors suspected of playing a positive role in encouraging economic growth is foreign direct investment (FDI). The purpose of this study is to analyze and identify the factors that influence the inflow of foreign capital, especially foreign direct investment into a country in terms of the level of economic progress of the country. This study uses a regression approach, the objects of this study are 5 countries in Asia (China, Japan, India, South Korea and Indonesia). Time series data is used for a period of ten years (2010-2019), while cross section data is used to observe 5 sample countries. The results show that in the first pattern of governance, inflation and exchange rates have no effect on foreign investment flows, while GDP has no effect on foreign investment flows, the second pattern of the human development index has no effect on investment, and the third pattern shows that total productivity factors have no effect. to investment. The conclusion of this study is that there are differences in results in the first pattern, the second pattern and the third pattern. Keywords: government governance, human development index, foreign direct investment, total productivity, gross domestic product
The Effect of Systematic and Fundamental Factors on The Valuation of Cement Manufacturers in Indonesia Wedagama, Dewa Nyoman Wiryasantika; Hakim , Dedi Budiman; Juanda, Bambang; Andati, Trias
Jurnal Aplikasi Bisnis dan Manajemen Vol. 8 No. 2 (2022): JABM Vol. 8 No. 2, Mei 2022
Publisher : School of Business, Bogor Agricultural University (SB-IPB)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17358/jabm.8.2.337

Abstract

There are two kinds of factors that influenced companies’ valuation: systematic factors and fundamental factors. The relationship between the company valuation of cement companies listed on the Indonesia Stock Exchange (IDX) and several systematic factors and fundamental factors need to be identified to know determinant factors of the valuation. The valuation of each company from 2013 to 2019 was examined to four systematic factors: the excess capacity of each company (idle capacity), market share, government infrastructure spending, and excess supply of cement in the market. As a result of the panel data regression between valuation as the dependent variable and the four systematic factors in this research, the market share has a greater influence on the valuation than the other three factors, the government infrastructure spending, the excess capacity of each company, and the oversupply of cement in the market. Fundamental factors as valuation determinants have been examined and identified, then through relative valuation-multiples, the panel data regression of valuation as the dependent variable and fundamental factors showed companies fundamental factors have a higher influence on the valuation of SMCB, SMGR and INTP, meanwhile, non-fundamental factors have a higher influence on SMCB and SMCB and SMBR valuation. Keywords: valuation, infrastructure budget, oversupply of cement market, company’s excess capacity
Diversity Management on Organizational Citizenship Behavior: Examining The Potential Mediators Martdianty, Fanny; Tjoeng, Caroline
Jurnal Aplikasi Bisnis dan Manajemen Vol. 8 No. 2 (2022): JABM Vol. 8 No. 2, Mei 2022
Publisher : School of Business, Bogor Agricultural University (SB-IPB)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17358/jabm.8.2.372

Abstract

This study aims to understand the effect of diversity management on Organizational Citizenship Behavior (OCB), taking into account the mediating role of organizational inclusion, affective commitment, and work engagement. The data for this quantitative study was collected using questionnaires from 263 employees who have worked for at least one year in FMCG companies operating in Indonesia. The data analyzed in Structural Equation Modelling showed that diversity management had no direct effect on OCB. The result indicated that the causal relationship between diversity management and OCB was fully mediated by organizational inclusion and work engagement. However, affective commitment was not proven to mediate the causal relationship between diversity management on OCB. This study reveals the importance of diversity management implementation within a company and ways of action to boost OCB of the employees. Keywords: diversity management, organizational inclusion, affective commitment, work engagement, organizational citizenship behavior
Optimal Maturity Level Development for Government Goods/Services Procurement Organizations (UKBPJ) in Indonesia Akbar, M Lucky; Suroso, Arif Imam; Juanda, Bambang; Sukmawati, Anggraini
Jurnal Aplikasi Bisnis dan Manajemen Vol. 8 No. 2 (2022): JABM Vol. 8 No. 2, Mei 2022
Publisher : School of Business, Bogor Agricultural University (SB-IPB)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17358/jabm.8.2.424

Abstract

The establishment of the Goods/Services Procurement Unit (UKPBJ) is part of the program to increase the Procurement of Goods/Services as an indicator of an efficient and corruption-free Government procurement system. The changes are expected to be implemented in the form of a permanent and structural organization based on the Capability Maturity Model (CMM) theory. The purpose of this study is to build a conceptual model of change management to increase the UKPBJ Maturity Level. This research uses a combination research method approach (mixed methods research) and the analysis of the data used in this study is Logical Framework Analysis (LFA). To manage organizational change, a recommended conceptual model of organizational change is needed, namely the Strategic Model Change Management. Where external and internal influences of the organization are input into changes driven by leadership, culture, and human resources factors. Through the UKPBJ Strategic Model Change Management, change strategies can be managed to increase UKPBJ maturity. Variables that influence the success of UKPBJ organizational maturity include organizational variables, human resources, business processes and information systems. Keywords: public sector, change management, logical framework analysis (LFA), organizational improvement, good government

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