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INDONESIA
Jurnal Aplikasi Bisnis dan Manajemen (JABM) E-Journal
Published by Institut Pertanian Bogor
ISSN : 25285149     EISSN : 24607819     DOI : -
Core Subject : Science,
Decision Sciences, Operations Research & Management
Journal of Business and Management Application (JABM) published articles in the field of business and management applications such as business strategy management, financial management, human resources and organization, business value chain and other issues in the field of business and management. This scientific journal is published by School of Business, Bogor Agricultural University (SB-IPB) associated with Indonesian Alliance of Magister Management Program (APMMI). JABM began the publication in August 2015 with a frequency of three times a year. Starting in 2016, JABM will be published in January, May and September.
Arjuna Subject : -
Articles 687 Documents
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Strategi Korporasi Pada Perusahaan Milik Negara Tbk Dengan Menggunakan Corporate Parenting Framework: Corporate Strategy at Perusahaan Milik Negara Tbk Using The Corporate Parenting Framework Rumampuk, Tasya Laudita; Asnawi, Yudha Heryawan; Saptono, Imam Teguh
Jurnal Aplikasi Bisnis dan Manajemen Vol. 9 No. 3 (2023): JABM Vol. 9 No. 3, September 2023
Publisher : School of Business, Bogor Agricultural University (SB-IPB)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17358/jabm.9.3.963

Abstract

This study aims to assess the level of suitability between the parenting characteristics of Perusahaan Milik Negara Tbk and the critical success factors of PT Discover Indonesia Ltd; assessing the degree of suitability between the parenting characteristics of Perusahaan Milik Negara Tbk and the parenting opportunities of PT Discover Indonesia Ltd; determine Discover's position based on the parenting fit matrix area and formulate priority strategies that can be applied by Perusahaan Milik Negara Tbk to PT Discover Indonesia Ltd using the AHP method. This suitability assessment uses the Parenting Fit Matrix approach based on the calculation of the weights and ratings filled out by the top management of the parent company and its subsidiaries. The final results of this study indicate that the position of the area of PT Discover is at the Edge of Heartland, namely a position where the parent company can add value but in some cases has the potential to destroy the value of the subsidiary. In this position, the main strategies that can be carried out based on the AHP assessment are formulated, namely accelerating the development of new field projects in assets that have just been operated by Discover. Keywords: AHP, corporate strategy, corporate parenting framework, oil and gas, parenting fit matrix
Flexible Work Arrangement Factors That Affect Startup Employees in New Normal Situation Akmalia; Gregorius, Prasetyo Adhitama
Jurnal Aplikasi Bisnis dan Manajemen Vol. 9 No. 3 (2023): JABM Vol. 9 No. 3, September 2023
Publisher : School of Business, Bogor Agricultural University (SB-IPB)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17358/jabm.9.3.855

Abstract

Flexible Work Arrangement (FWA) is a work pattern implemented by companies with the aim of reducing the spread of the COVID-19 virus. The research was conducted to identify and measure the level of influence of FWA factors on employees in startup companies in the new normal situation. This research method was carried out using factor analysis. The research instrument was a questionnaire containing personal data and questions regarding FWA factors using Likert scale. Questionnaires were distributed via online platforms (WhatsApp and Instagram) using a non-probability sampling technique. 224 samples were collected and proceeded to the data processing stage using SPSS version 26 software. The results showed that were 5 FWA factors that influenced startup employees to work in the new normal situation. The factors are telecommuting factor, work location factor, policy and regulatory factor, company facilities factor, and personal factor. The conclusions of these findings were important for human relations and company management to understand the FWA factors that were considered beneficial for the business processes of startup companies, such as reducing operational costs and attracting the employee recruitment process. The practical implication for the management of startup companies was to observe and ensure that employees who applied the FWA work pattern were beneficial for their respective companies in achieving the company’s targets. Keywords: flexible work arrangement, work factors, work pattern, startup, new normal
The Effect of E-WOM and Brand Image on Purchasing Decisions of Automotive Products: Mediating Role of Brand Trust Putri, Cindy Novtantia; Fauzi, Teddy Hikmat
Jurnal Aplikasi Bisnis dan Manajemen Vol. 9 No. 3 (2023): JABM Vol. 9 No. 3, September 2023
Publisher : School of Business, Bogor Agricultural University (SB-IPB)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17358/jabm.9.3.843

Abstract

The automotive industry, especially in the classification of four-wheeled vehicles, is one of the largest industries in Indonesia, which has massive and stable sales. In this sector, products from several global-scale automotive companies have long been the choice of Indonesian consumers, including Toyota as its leading brand. In this era of information technology, product marketing and communication has become embedded in digital forms and the internet along with the increasingly important role of social media. Electronic word of mouth (e-WOM) has been investigated to play an important role in establishing brand trust and purchases. This study attempts to analyze the effect of electronic word of mouth (e-WOM) and brand image on Toyota car purchasing decisions in Bandung by testing brand trust as a mediating variable. The research was conducted on Toyota consumers in Bandung who actively use Instagram social media. Sample collection was carried out using simple random sampling technique with data analysis using the PLS-SEM approach. The results show that E-WOM has a significant effect on brand trust (Path Coefficient=0.202; p-value= 0.033), and on purchasing decisions (Path Coefficient=0.226; p-value= 0.012). Empirical results show a significant effect of brand image on brand trust (Path Coefficient=0.526; p-value=0.000), and on purchasing decisions (Path Coefficient=0.210; p-value= 0.037). Direct analysis also shows a significant role of brand trust in purchasing decisions (Path Coefficient=0.460; p-value=0.000). Mediation analysis shows that brand trust is able to mediate the relationship between E-WOM on Purchase Decisions, and between Brand Image on Purchase Decisions. Keywords: brand image, brand trust, E-WOM, purchasing decision, toyota
Reaksi Konsumen Pasca Belanja Produk Pakaian dan Kosmetik Secara Online di Instagram: Consumer Reactions After Shopping For Clothing and Cosmetic Products Online on Instagram Khairunnisa Ismah; Sumarwan, Ujang; Nurhayati, Popong
Jurnal Aplikasi Bisnis dan Manajemen Vol. 9 No. 3 (2023): JABM Vol. 9 No. 3, September 2023
Publisher : School of Business, Bogor Agricultural University (SB-IPB)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17358/jabm.9.3.1006

Abstract

The development of online businesses, consumers still feel disappointed after shopping online as a consumer reaction after shopping online on Instagram. This study aims to analyze the factors that influence consumer reactions through consumer satisfaction after shopping for clothing and cosmetics products online on Instagram, and analyze consumer reactions after shopping for clothing and cosmetics products online on Instagram. Respondents used in the study were 200 respondents using purposive sampling with criteria; respondents have bought clothing or cosmetic products on Instagram in the last month. Data were analyzed using SEM-PLS. The results showed that service quality, product quality, and perceived value have a positive and significant effect on customer satisfaction in clothing and cosmetics products. Product quality, perceived value, and customer satisfaction have a positive and significant effect on consumer reactions on clothing products. Service quality, product quality, and customer satisfaction have a positive and significant effect on consumer reactions in cosmetic products. Consumer reactions after shopping for clothing and cosmetics products online on Instagram show that respondents agree with the subvariable statements of loyalty 1, loyalty 2, loyalty 3, paymore, switch, internal response, and external response, and have a significant effect between clothing and cosmetics products. Respondents disagree with the statement of external response subvariable 2 and there is no significant effect with external response subvariable 2. Keywords: clothing product, cosmetic product, consumer reaction, instagram, online shopping
Does Toxic Leadership, Employee Welfare, Job Insecurity, and Work Incivility Have an Impact On Employee Innovative Performance at Private Universities in LLDIKTI III Area? Ramaditya, Muhammad; Effendi, Syahrul; Syahrani, Nabilla Ayu
Jurnal Aplikasi Bisnis dan Manajemen Vol. 9 No. 3 (2023): JABM Vol. 9 No. 3, September 2023
Publisher : School of Business, Bogor Agricultural University (SB-IPB)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17358/jabm.9.3.830

Abstract

This study aims to determine the impact of toxic leadership, workplace incivility, employee welfare and job insecurity on employee innovative performance in private universities in the LLDIKTI III area. This study used causal and associative approach, where data is obtained from the results of collection using a questionnaire. The population in this study were lecturers from Private universities in the LLDIKTI III area. The sample in this study were 376 respondents. The analysis tool used is SmartPLS 3 with Structural Equation Modeling technique based on Partial Least Square. The results of this study state that Employee Welfare affects Employee Innovative Performance. Then Toxic Leadership and Employee Welfare affect Workplace Incivility, and Toxic leadership, Workplace Incivility and Employee Welfare affect Job Insecurity at private university. Leaders who have a Toxic Leadership, work incivility will not have a good impact on Employee Innovative Performance, while also reducing the innovative performance of employees. Leaders can pay more attention to welfare and insecurity to boost innovative performance. Keywords: employee welfare, innovative performance, job insecurity, toxic leadership, workplace incivility
Integrating Environmental, Social and Governance (ESG) Disclosure on Financial Performance of Indonesian Mining Industry Sector Husnah
Jurnal Aplikasi Bisnis dan Manajemen Vol. 9 No. 3 (2023): JABM Vol. 9 No. 3, September 2023
Publisher : School of Business, Bogor Agricultural University (SB-IPB)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17358/jabm.9.3.763

Abstract

The objective of this research is to examine the disclosure of Environmental, Social, and Governance (ESG) in the mining sector of Indonesia to analyze its impact on financial performance. The ESG index disclosed on Indonesia Stock Exchange is used to proxy ESG measurement, and three measures, namely Return on Assets, Tobin's Q, and Sales Growth based on the Global Reporting Initiative, are used to evaluate financial performance. The study includes 19 companies in the mining industry that are listed on the Indonesian Stock Exchange for the years 2020-2021. Multiple Regression Analysis is applied as the analytical method with SPSS software. The findings suggest that ESG disclosure has a concurrent effect on financial performance, as proxied by Tobin's Q and Sales Growth in the Indonesian mining industry. However, in the short run, ESG disclosure has not shown an impact on Return on Asset. Additionally, the partial testing has revealed that environmental and governance results have a positive influence on Tobin's Q, while environmental, social, and governance has been found to enhance sales growth. These results suggest that the mining industry in Indonesia can improve its financial performance by incorporating ESG factors into its operations, which can positively impact the company's stock value and sales growth. It is recommended that mining companies should consider adopting ESG practices and disclosing their ESG scores to demonstrate their commitment to environmental and social responsibility, and governance. Keywords: ESG Disclosure, investment, financial performance, mining industry, Global Reporting Initiative
Effect of Product Quality and Promotion Mix on Coca Cola Purchase Decition Nadirah, Andi; Risal, M.; Ikhwan, Nira
Jurnal Aplikasi Bisnis dan Manajemen Vol. 9 No. 3 (2023): JABM Vol. 9 No. 3, September 2023
Publisher : School of Business, Bogor Agricultural University (SB-IPB)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17358/jabm.9.3.881

Abstract

The product is one of the elements of the marketing mix, which determines how the brand can compete in the market. In addition, of course, it must be supported by the right advertising mix to present products to consumers. As a well-known beverage brand, Coca-Cola must pay attention to these two factors in order to remain in the market. Based on this, it is determined whether product quality and advertising mix influence the purchase decision of Coca-Cola beverages in Bone-Bone District, North Luwu Regency. The variables used in this study were product quality, promotion mix and purchase decision. The research method used is a quantitative method with a sampling technique used in this study, namely a non-probability sampling technique with a purposive random sampling method, which is random sampling with a specific purpose. Population determination using Lameshow's formula is 96.4 and rounded up to 100 respondents. Data collection was carried out through questionnaires and processed using the SPSS 21 statistical program. The results showed that product quality has a close relationship to the decision to purchase Coca-Cola beverages in Bone-Bone District, North Luwu Regency, with a very strong significance value. The results of this study found that the promotion mix positively and significantly influenced the purchase decision of Coca-Cola beverages in Bone-Bone District, North Luwu Regency. The results of the study can be concluded based on the level of significance which shows that product quality and promotion mix have a positive and significant effect on purchasing decisions. Keywords: coca cola consumer, marketing mix, product quality, purchase decision
Patient Satisfaction and Intention To Revisit Outpatient Specialist Clinic at XYZ Hospital, Bekasi City Rifa, Alissa; Bernarto, Innocentius
Jurnal Aplikasi Bisnis dan Manajemen Vol. 9 No. 3 (2023): JABM Vol. 9 No. 3, September 2023
Publisher : School of Business, Bogor Agricultural University (SB-IPB)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17358/jabm.9.3.887

Abstract

This research was done as a response to the discrepancy between the target and the actual revisitations to the specialized outpatient clinic at XYZ Hospital in Bekasi City, then hoping to improve revisit intention at XYZ Hospital in Bekasi City. Several theories suggest that an increase in patient satisfaction leads to an increase in revisit intention. Patient satisfaction itself is related to hospital's physical environment, registration service, waiting time, doctor service, and nurse service. The aim of this study is to find out the positive impact of those variable towards patient satisfaction and then revisit intention. The model used in this study was adapted from previous research that was empirically tested on the population of patients at the specialized outpatient clinic at XYZ Hospital in Bekasi City. This study is a quantitative cross-sectional study. A questionnaire, made from prior interviews, was used to gauge hospital's physical environment, registration service, waiting time, doctor service, and nurse service. Respondent data were collected using purposive sampling with a total of 400 respondents. The data were analyzed using the PLS-SEM method. The results of the study showed that the hospital's physical environment, registration service, waiting time, doctor service, and nurse service have a positive influence on patient satisfaction. In addition, patient satisfaction also has a positive influence on revisit intention. In conclusion, this study proved that hospital’s physical environment, registration service, waiting time, doctor service, and nurse service have a positive impact on patient satisfaction which in turn had a positive impact on patient’s revisit intention. Keywords: doctor service, nurse service, outpatient specialist, patient satisfaction, revisit intention
Korelasi Shared Leadership dan Perilaku Inovatif Serta Kontribusinya Untuk Peningkatan Kinerja Karyawan Bank: Correlation of Shared Leadership And Innovative Behavior and Its Contribution To Improving Bank Employee Performance Sondari Gadzali, Silvy; Kartini, Titin
Jurnal Aplikasi Bisnis dan Manajemen Vol. 9 No. 3 (2023): JABM Vol. 9 No. 3, September 2023
Publisher : School of Business, Bogor Agricultural University (SB-IPB)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17358/jabm.9.3.954

Abstract

Several previous studies have argued that the concept of shared leadership is directly related to the leadership style adopted in an organisation, which is a cohesive style and strategy for teamwork that leads to good business performance in many industries. This research examines the relationship between different leadership styles and innovative work behaviour (IWB) which will ultimately lead to improved performance of bank employees. This quantitative research, which in its analysis employs multiple linear regression formula. Thus, this study examines the operational framework of different leadership styles and the influence of IWB on employee work. This study found that leadership styles, transformational leadership, individual empowerment leadership (IEL), team empowerment leadership, and participative leadership (PL) are strategically applied for the improvement of employee cooperation, but IEL and PL are more strategic and performance-enhancing on employees' Innovative work behaviour (IWB). The conclusions of the research show that the shared leadership style has the potential to build PL and IEL in an effort to improve and explain in more detail the theory of leadership styles in teams in organizations. Keywords: shared leadership, individual empowerment leadership, team empowerment leadership, participative leadership, innovative work behaviour
Does Subjective Well-Being and Perceived Organizational Can Support Startup Employees’ Performance During Hybrid Workforce Era? Iman, Mutiara Nurul; Sartono, Bagus; Sukmawati, Anggraini
Jurnal Aplikasi Bisnis dan Manajemen Vol. 9 No. 3 (2023): JABM Vol. 9 No. 3, September 2023
Publisher : School of Business, Bogor Agricultural University (SB-IPB)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17358/jabm.9.3.784

Abstract

The hybrid workforce is a combined work from an office and remote working implemented by many companies after the pandemic subsided. This study analyzed the subjective well-being and perceived organizational support in the hybrid workforce era on startup employees' performance in Indonesia. The total of the research samples was 110 samples, which the researcher used convenience sampling to obtain and SEM-PLS analysis to analyze the data. The results showed differences between permanent and temporary employees that stem from differences in perceptions between the two groups of employees. In the effect of perceived organizational support on subjective well-being, the researcher obtained the same results between temporary and permanent employees, in which perceived organizational support affected their well-being. The result obtained for the effect of subjective well-being on employee performance showed that it did not affect temporary employees but permanent employees. In the effect of perceived organizational support on employee performance, temporary employees have a more significant influence on permanent employees. In the influence of the hybrid workforce era on employee performance, the results obtained did not affect temporary but affect permanent employees. Keywords: permanent employees, performance management, remote working, SEM-PLS, temporary employees

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