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AN ANALYSIS OF OBSTACLES OF QUALITY MANAGEMENT SYSTEM APPLICATION ISO 9001:2008 AT SMK SMTI BANDAR LAMPUNG Wulandari, Fitriah
Prosiding International conference on Information Technology and Business (ICITB) 2015: INTERNATIONAL CONFERENCE ON INFORMATION TECHNOLOGY AND BUSINESS (ICITB) 1
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The focus of the research is SMK SMTI Bandar Lampunghas applied SMM ISO 9001:2008. The objectives of theresearch are 1) to have description on a commitment indecision making and executive personnel in implementingSMM ISO 9001:2008, 2) to have description on schoolmanagement efforts especially quality vice managementin handling existing obstacles, and 3) to have descriptionof effects of SMM ISO 9001:2008 implementation atSMK SMTI Bandar Lampung.The method used in the research uses a qualitativeapproach of case study. The data collecting techniquesused are interview, observation, and document analysisbased on theme. To gain the data validity the triangulationis used. The research sample is taken by using purposivesampling technique i.e. headmaster section, vice qualitymanagement, curriculum and student affairs.The result of the research indicates that the firstcommitment of the decision maker and executivepersonnel in the implementation of SMM ISO 9001:2008is not optimal, so (a) the achievement of vision is notmade; (b) the quality target is not recapitulated based onthe schedule, it is caused by lack of executive personnel sknowledge on SMM ISO 9001:2008 and the lack ofTUPOKSI of the executive personnel which causesoverloaded works to particular executive personnel; (c)several quality targets are not reached especially atinternal student customer satisfaction on the teacher s jobperformance and extracurricular activities, it is caused byweak monitoring and being infirm of the leader towardlaw/rule-breaking; (d) the internal audit finding andexternal audit finding working on similar problems andthe awareness to follow up the finding forced. Both effortsof vice quality management are (a) monitoring is includedinto the element of quality target counting, (b) revisingVision, Mission and Target of Quality of the school, (c)doing coaching over sections completely on responsibilitytaker and executive personnel, adding information onSMM ISO by sticking banners, making proposals ontraining activity or workshop as refreshment of SMMISO. (d) Updating TUPOKSI and decreasing teachingtime for functional teachers who are also in charge ofadministrative works. Third, (a) boosting public trust tosend their children to school at SMK SMTI BandarLampung, (b) increase the school quality image whichgives impacts on the trust of business world and industrialworld, (c) increasing the graduate quality (d) documentingpolicy, Procedure and IK connected with the high qualitydocumentation, (e) having a target or well plannedworking program , (f) increasing human resources qualitythrough education and resources of facility and infrastructuregetting better every year.KEY WORDS : SMM ISO 9001:2008, Analysis ofSMM obstacles

Improving Relay Matrices for MIMO Multi-Relay Communication Using Gradient Projection Toding, Apriana
Prosiding International conference on Information Technology and Business (ICITB) 2015: INTERNATIONAL CONFERENCE ON INFORMATION TECHNOLOGY AND BUSINESS (ICITB) 1
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In this paper, we design the optimal relay matricesfor multiple-input multiple-output (MIMO) relay communicationsystems with parallel relay nodes using the projected gradient(PG) approach. We show that the optimal relay amplifyingmatrices have a beamforming structure. Using the optimalstructure, the relay power loading algorithm is developed tominimize the mean-squared error (MSE) of the signal waveformestimation at the destination node. Simulation result demonstratethe effectiveness of the proposed relay amplifying matrix withmultiple parallel relay nodes using the PG approach in the systembit-error-rate performance.Index TermsâMIMO relay, parallel relay network, beamforming,non-regenerative relay, projected gradient.

SOCIAL ENTREPRENEURSHIP AS THE SAVIOR OF FOOD SECURITY ISSUES AMONG THE ELDERLY: A PROPOSAL Ramlee, Shamshubaridah
Prosiding International conference on Information Technology and Business (ICITB) 2015: INTERNATIONAL CONFERENCE ON INFORMATION TECHNOLOGY AND BUSINESS (ICITB) 1
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Food security among senior citizen is a new phenomenon inthe caring of senior citizens. Apart from making foodaffordable with the required nutrients, sustainability of thesupply at affordable prices is of utmost importance. Relyingon government funds as in most care centers in Malaysia;and donations in providing food to enhance the better healthqualities is not sustainable. In a Laureate project involving aliving lab in the outskirts of Kuala Lumpur, we piloted acaring service to transform the well-being of the seniorcitizens. With the community assets available in the vicinityof the lab, we present a proposal on monetizing thecommunity assets available around the senior citizenâshome. Solving the food security problem will beapproached from the perspective of social entrepreneurshipwhere an initial proposal of a community based foodsecurity project is proposed, known as the Enterprise SocialPreneur Project. This paper will introduce the trends of theaging society in Malaysia and define food security in thecontext of social entrepreneurship. This will be followed bya description of the Laureate project at the Al-Fikrah LivingLab where the idea of food security started. The nextsection will discussed on the findings of the communityassets and finally propose a solution to ensure sustainabilityof the food security and caring services from among thesenior citizens.KEY WORDS: Social business, enterprise social preneur, Food Safety,Health Qualities, Senior Citizen, Al-Fikrah Living Lab.

USING QUALITY OF SERVICE VIRTUAL PRIVATE NETWORK (VPN) ON E-KTP BANDAR LAMPUNG Sudibyo, Novi Herawadi; Hasibuan, Muhammad Said
Prosiding International conference on Information Technology and Business (ICITB) 2015: INTERNATIONAL CONFERENCE ON INFORMATION TECHNOLOGY AND BUSINESS (ICITB) 1
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Implementation e-ktp in Bandar Lampung , there areseveral obstaclesin the field, among others, areoftendelays inthe exchange of databetween theserverthatislocatedin the districtandthat is inthe centralserver. Tofindthe cause ofthese obstaclesand the importance ofthequality ofnetwork servicesit is necessarytodothemeasurementthatcanbeusedtomeasurethePerformance of/qualityofnetworkservice VPN that isused in theimplementation of E-Ktpin Bandar Lampungon each -eachin the district, the main problemin this studyis"Identification of QualityofService Virtual PrivateNetwork (vpn) on the Implementationof Electronic-Ktp"in Bandar Lampung. By using Axcent Net Toolsandmethods used action research model with QoSmonitoringsystem.KEYWORDS: Network VPN, Quality Of Service,ActionResearch

EMPLOYEE S PERFORMANCE THORUGH EDUCATION AND TRAINING AS WELL AS RENUMERATION (A Case Study at SMK-SMTI Bandar Lampung) Irawan, Aditya
Prosiding International conference on Information Technology and Business (ICITB) 2015: INTERNATIONAL CONFERENCE ON INFORMATION TECHNOLOGY AND BUSINESS (ICITB) 1
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Civil Servants as human resources have a very importantrole because the performance of the employee as a humanresource would affect the agencys success in achieving itsobjectives. Realizing that the man is a very importantdeterminant and the center of attention on everyoperational activity, each institution is required to managethe human resources that exist for the purpose that can beachieved by always being oriented to the use of humanresources more effectively and efficiently.This research is descriptive quantitative because themethod used in this study is a survey method usingquestionnaire technique. This research will be carried outat SMK-SMTI Bandar Lampung which is a verticalinstitution under Industrial Education and TrainingCenter, the Ministry of Industry of the Republic ofIndonesia by using a population of 70 respondents. Thereare three variables in this study; they are: 2 (two)independent variables Education and Training (X1) andPerformance Benefits (X2)) and 1 (one) dependentvariable. By the data processing it is found the hypothesiscan be answered that there is an influence of Educationand Training (X1) on Employee s Performance (Y), withthe total influence (R-square) as 48,4 %, it shows that theEducation and Training gives an effect as 48,4% on theEmployee s Performance. There is an influence ofPerformance Benefits (X2) on Employee s Performance(Y), with the total influence as 41,6 %, and it shows thatthe Performance Benefits gives an effect as 41,6% on theEmployee s Performance. There is an influence ofEducation and Training (X1), Performance Benefits (X2)on Employee s Performance (Y), with the total influenceas 56,1 %, it shows that the Education and Training andEmployee s Performance gives an effect as 56,1% on theEmployee s Performance.KEY WORDS: Education and Training, EmployeesBenefits, Employee s Performance

THE GLOBALIZATION STRATEGY OF VIETNAMESE IT ENTERPRISES IN THE CONTEXT OF ASEAN ECONOMIC COMMUNITY VIA THE CASE STUDY OF FPT CORPORATION HOANG VAN CUONG, (DIRECTOR OF INTERNATIONAL MOBILITY DEPARTMENT, FPT UNIVERSITY VIETNAM) Cuong, Hoang Van
Prosiding International conference on Information Technology and Business (ICITB) 2015: INTERNATIONAL CONFERENCE ON INFORMATION TECHNOLOGY AND BUSINESS (ICITB) 1
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Vietnam IT Industry has been growing rapidly duringthe past 15 years. It has been considered as the mainshort cut to develop the Vietnamese economy from a lowincome to a middle income country (MIC). From 2002to 2013, the revenue of software industry increased 52times to reach nearly 3 US$ billion; and the revenue ofhardware industry increased 70.5 times to reach 36.8US$ billion. Hanoi and Ho Chi Minh City â the twobiggest cities in Vietnam have been ranked in the Top100 outsourcing destinations by Tholons (an advisoryfirm for global outsourcing and investment).ASEAN is one of the key markets for VietnamâsIT industry. The region also provides a high potentiallabor force market to solve the human resourceproblems of the IT enterprises. In this context, ASEANEconomic Community will have a significant influenceto the development of Vietnamâs IT enterprises.This paper will discuss the globalizationstrategy of Vietnamese IT enterprises in the context ofASEAN Economic community via the case of FPTCorporation â the leading IT Company in Vietnamwhich currently has its office in Singapore, Malaysia,Thailand, Laos, Cambodia, Myanmar, Indonesia andthe Philippines.

THE INFLUENCE OF SERVICE QUALITY ON STUDENTS SATISFACTION AT PRIVATE UNIVERSITIES IN BANDAR LAMPUNG Yuniastuti, Rina Milyati; -, Vitratin; Sari, Novita
Prosiding International conference on Information Technology and Business (ICITB) 2015: INTERNATIONAL CONFERENCE ON INFORMATION TECHNOLOGY AND BUSINESS (ICITB) 1
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The research is aimed at giving contribution to long-termresearches for private universities in Bandar Lampung indeveloping human resources to be empowered eithernationally or internationally by prioritizing the sustainableservice and academic system.It can be reached by using survey method throughquestionnaire to respondents, consisting of a list ofquestions on current problems faced by the researcher andasking respondents for responding the questions. Thismethod is used to know how far the service provided byuniversities in developing their students in BandarLampung.

MULTIMEDIA BASED APPLICATION DESIGN OF SELECTION EXAMINATION AS A SUPPORT FOR PAPERLESS OFFICE IN PPKD EAST JAKARTA Septanto, Henri; Ananto, Petrus Dwi
Prosiding International conference on Information Technology and Business (ICITB) 2015: INTERNATIONAL CONFERENCE ON INFORMATION TECHNOLOGY AND BUSINESS (ICITB) 1
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Selection test potential trainees an early stagethat must be passed by the prospectivetrainees PPKD Vocational ComputerOperator in East Jakarta . If they pass the testof selection then they will be declaredacceptable in Vocational Computer OperatorPPKD East Jakarta . Exam selection ofparticipants aimed to screen potentialparticipants vocational training ComputerOperator to produce the trainees who have theability to match qualifications set by PPKDEast Jakarta.Selection is done through two kinds of tests,the first test on paper contains questionsabout the basic knowledge of the computerafter it conducted the interview. Applicationdesign exam multimedia-based selection wemade is aimed at reducing the use of paper atthe reception the selection of trainees so thatthe concept of paperless office that has beensocialized can also be applied in East JakartaPPKD albeit merely in vocational ComputerOperatorApplication design exam multimedia -basedselection is expected to bring some positiveimpacts, among others, about the inspectionsaves time and also save paper exams andanswer sheets, further away from the examapplication design multimedia-basedselection can help preserve nature because itsaves material usage raw paper derived fromnature that the trees in the forest.Keywords: Aplication Design, SelectionExamination, multimedia, paperless office

PATHOLOGY IN PUBLIC SERVICE OR LOW DUE TO LACK OF KNOWLEDGE AND SKILLS OF EXECUTIVE OFFICERS OF THE VARIOUS OPERATIONAL ACTIVITIES Hamirul, Hamirul
Prosiding International conference on Information Technology and Business (ICITB) 2016: INTERNATIONAL CONFERENCE ON INFORMATION TECHNOLOGY AND BUSINESS (ICITB) 2
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Â A primary issue in this study is to identify the type of pathology experienced Cimahi city land office, and what strategies can be applied in order to minimize pathologies arising from lack of or lack of knowledge and skills of the officers of various operational activities.The results of the research office of the land Cimahi in serving the public is still suffering from pathologies that are caused due to the lack or low level of knowledge and skills of the officers of various operational activities, such as: do not be able to outline the wisdom of leadership, lack of carefully situations, smugness, acting without thinking, confused, baksheesh, a lower quality of work, superficiality, inaccuracies action, incompetence, hesitant attitude, work is not productive, untidiness, stagnation.Some of the strategies that can be done in minimizing the pathology of this type that the transparency of the time and cost in managing certificates by strengthening the administration, education and trainning.KEY WORDS:Pathology Bureaucracy,Â service quality.

HR Development And Compensation Development Strategy On The Satisfaction Of Work And Its Impact On Employee Performance Mardiana, Nova; Desfiandi, Andi; Istari, Ardanta
Prosiding International conference on Information Technology and Business (ICITB) 2017: INTERNATIONAL CONFERENCE ON INFORMATION TECHNOLOGY AND BUSINESS (ICITB) 3
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Based on the performance measurement, the 2016 Performance Indicator agreed between the Director General of Health Efforts Development of Ministry of Health and the President Director of Abdul Moeloek Hospital has not fully achieved the set target. The authors suspect that the target is not achieved is due to lack of performance and employee job satisfaction. This is the impact of the management of human resource management that is allegedly less targeted, especially in the areas of human resource development and employee compensation is not appropriate. This research is survey with Path analysis. Functional employee of General Hospital. Abdul Moeloek numbered 669 employees. Samples taken by 250 respondents. The conclusion of this research is that the research support the proposed hypothesis, that is (1) there is relationship of human resource development and compensation to the employees, (2) there is influence of human resources development and compensation partially to employee job satisfaction, (3) the influence of human resource development and compensation simultaneously on job satisfaction of employees of RSAM, (4) there is influence of job satisfaction on RSAM employee performance. Suggestion from this research is employee development must be done continuously according to employee requirement and compensation in the form of remuneration succeed to improve job satisfaction and employee performance, therefore must be maintained.Keywords: Human Resource Development, Compensation, Job Satisfaction and Employee Performance.

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Journal Mail Official
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Kota bandar lampung,

Lampung

INDONESIA