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Jurnal Manajemen Teori dan Terapan

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Published by Universitas Airlangga

ISSN : 19793650 EISSN : 25482149 DOI : 10.20473/jmtt.v13i1.14399

Core Subject : Science, Education,

Decision Sciences, Operations Research & Management Education

Arjuna Subject : -

Articles 403 Documents

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Analisis Antaseden Reverse Logistics Capabilities Dan Penghematan Biaya Usaha Kecil Dan Menengah Di Surabaya Dan Sekitarnya Febriana Wurjaningrum; Tuwanku Aria Auliandri
Jurnal Manajemen Teori dan Terapan | Journal of Theory and Applied Management Vol. 8 No. 3 (2015)
Publisher : Universitas Airlangga

This research is aimed to determine the relation of customer orientation, customer opportunism, resource commitment, contractual agreements, and reverse logistic capabilities as well as the relation of reverse logistic capabilities and reverse logistics cost savings. A statistical analysis method focused on testing hypotheses, path analysis, is used as the method of this research. Samples taken in this research involve both small and medium business enterprises (SMEs) in the areas of retail, manufacturing, handicrafts, and drug sellers (drug stores and pharmacies) located in Surabaya, Malang, Singaraja, and Denpasar. Those respondents, moreover, are directly involved in reverse logistics process as well as interacting with suppliers. The results of this research then show that there is a positive relation between customer orientation and reverse logistic capabilities. It is also known that there is a negative relation between customer opportunism and reverse logistic capabilities although the relation is less significant. Furthermore, there is also a positive relation between resource commitment and reverse logistic capabilities. There is also a positive relation between contractual agreements and reverse logistic capabilities although it is not significant. And, it is also shown that there is a positive relation between reverse logistic capabilities and cost savings. Thus, it may be concluded that all five hypotheses proposed in this research have indeed been proven empirically although there are a few variables showing less significant relations, which means that these variables less affect or impact on reverse logistic capabilities and ultimately on cost savings.

Pengaruh Public Service Motivation Dan Organizational Citizenship Behavior Terhadap Kinerja Organisasi Pemerintahan Puput Tri Tri Komalasari; Moh. Nasih; Teguh Prasetio
Jurnal Manajemen Teori dan Terapan | Journal of Theory and Applied Management Vol. 2 No. 2 (2009): Jurnal Manajemen Teori dan Terapan - Agustus 2009
Publisher : Universitas Airlangga

Public sector organizations, namely governments, are described as “non-productive and inefficient organization”. This negative image of public sector organizations has arisen as a consequence of low public sector organization performance. Public sector performance improvement can be done by manipulating motivational dimensions of public service employee. This research aims to empirically test effect of public service motivation and organizational citizenship behavior (OCB) on organizational performance in the public sector of Indonesia. In addition, this study also focuses on individual factor of motivation, such as job satisfaction and organizational commitment. This paper employed 108 respondents that were sampled using convenient sampling. The result showed that there were positive significant influences of public service motivation and job satisfaction on organizational performance. Unfortunately, this study failed to give a proof that OCB influences organizational performance. Moreover, this study showed that there is differences level of motivational between men and women. On average, women have job satisfaction and public service motivation higher than men. This implies that women more satisfy at work than men, and women more likely to value intrinsic reward than men

Pengaruh Disiplin Kerja Terhadap Kinerja Pegawai Di Biro Pelayanan Sosial Dasar Sekretariat Daerah Provinsi Jawa Barat Astadi Pangarso; Putri Intan Susanti
Jurnal Manajemen Teori dan Terapan | Journal of Theory and Applied Management Vol. 9 No. 2 (2016)
Publisher : Universitas Airlangga

Bureau of Social Services in West Java Provinces has a fundamental duty organize formulation of general policy and coordination, reporting and evaluation of religion, education and culture, health and the environment. Employees have an important role in carrying out the task of the Bureau of Social Services. Implementation of discipline for employees has a function to improve employee performance. The Problems of this bureau is the declining performance of employees in 2015 due to lack of work discipline on Bureau of Social Services in West Java Regional. The effort to improve employee performance with these problems is suspected factors work discipline that has an influence on employee performance. Work discipline has a very high influence in the creation of employee performance Bureau of Social Services in West Java Regional, the value of R (correlation) produced is 0,745, it can be said that the discipline of work and employee performance are positively related 74.5% , While the coefficient of determination R2 (R Square) is 0.554, which means the ability to work discipline variable in influencing the performance of employees in the Bureau of Social Services in West Java Regional amounted to 55.4%, while 44.6% is the contribution of other factors which was not observed in this study. Employee performance (Y) can be explained by the discipline of work through regression Y = 0,646 + 0,849 X. This shows the influence of employee discipline (X) on employee performance (Y) is positive at 0,849, thus if the variable work discipline has increased 0,849 then the variable performance of employees will also increase number of 0,646.

Tingkat Kepatuhan Wajib Pajak Dan Tarif Pajak: Uji Pengaruh Karakteristik Pendapatan Puput Tri Komalasari; Moh. Nasih
Jurnal Manajemen Teori dan Terapan | Journal of Theory and Applied Management Vol. 3 No. 2 (2010): Jurnal Manajemen Teori dan Terapan - Agustus 2010
Publisher : Universitas Airlangga

The research was intended to investigate the relationship between tax tariff and the compliance of tax payer; and how this relationship was affected by type of income (endowed income vs earned income). The degree of the tax payer compliance was measured based on reported income. The treatment of the experiment was conducted in accordance with variables of reported income (endowed v.s. earned income) and variables of tax tariff (15% vs 30%). The testing results on the impact of endowed income towards the degree of tax payer compliance indicated that there was no distinct difference on the degree of tax payer compliance towards the application of lower tax tariff of 15% as well as higher tax tariff of 30%. This premise possibly resulted from the nature of the participants as a risk averse receiving endowed income, providing that how hard they worked, they received constant amount of incomes. The testing toward participants receiving earned income revealed that they responded positively toward the increase of tax tariff by encouraging the degree of compliance to report their tax. This issue is in line with economics theory stating that tax-evasion-gamble brings higher risks whenever the tax tariff rises. Thus, the risk faced by the tax payer will increase in the line with the incline of audit and penalty probability.

Peran Proses Pembelajaran Dalam Pengembangan Kapabilitas Manufaktur Skala Menengah Dan Besar Di Jawa Timur Lena Ellitan
Jurnal Manajemen Teori dan Terapan | Journal of Theory and Applied Management Vol. 4 No. 1 (2011): Jurnal Manajemen Teori dan Terapan - April 2011
Publisher : Universitas Airlangga

This study examines manufacturing capabilities from the perspective of resource-based view of the firm. It explores the role and capabilities in manufacturing firms that cannot be easily duplicated. Such resources and capabilities in manufacturing firms are formed by employees’ internal learning based on cross training and suggestion system, external learning from customer and suppliers, and proprietary processes and equipment developed by the firms. Based on data from 38 manufacturing firms in East Java, the paper empirically demonstrated that competitive advantage in manufacturing result from proprietary processes and equipment which, in turn, is driven by external and internal learning. In other words this study found that (1). Greater internal learning leads to more proprietary processes and equipment. (2) Greater internal learning leads to more proprietary processes and equipment (3). Greater proprietary process and equipment leads to higher competitive manufacturing performance. (4). The alignment between proprietary process and equipment and the manufacturing strategy leads to maximum competitive advantage.

Peningkatan Citra Dan Kepercayaan Masyarakat Pada Rumah Sakit Milik Pemerintah Melalui Perbaikan Sistem Penyampaian Jasa Rahab Rahab; Alisa Tri Nawarini
Jurnal Manajemen Teori dan Terapan | Journal of Theory and Applied Management Vol. 5 No. 1 (2012): Jurnal Manajemen Teori dan Terapan - April 2012
Publisher : Universitas Airlangga

The aims of this research is to analyze: 1) the effect of physical support to contact personnel, 2) the effect of service delivery systems that consist of physical support and contact personnel to hospital image, 3) the effect of service delivery systems that consist of physical support and contact personnel to hospital consumer trust’, 4) the effect of hospital image to consumer trust’. This research is a quantitative research. This research is descriptive and verivicative research with descriptive and explanatory survey methods. Type of investigation in this research is causality with time coverage is cross sectional. Sampling method used in this research is multistage sampling by taking four public hospital in Banyumas residence with 100 hospital consumers’ as respondents (patients and their family). Data analysis methods used in this research are descriptive analysis and path analysis. The research results show that: 1) Physical support correlate to contact personnel, 2) physical support affecting hospital image, 3) contact personnel is not affecting hospital image, 4) physical support affecting consumers’ trust, 5) contact personnel affecting consumers’ trust, 6) hospital image affecting consumers’ trust.

Pengaruh Kualitas Produk Dan Kualitas Layanan Terhadap Kepuasan Konsumen King Cake Monica Maria; Mohamad Yusak Anshori
Jurnal Manajemen Teori dan Terapan | Journal of Theory and Applied Management Vol. 6 No. 1 (2013)
Publisher : Universitas Airlangga

The main purpose of this research is to identify the influence of product quality (X1) and service quality (X2) towards King Cake’s customer satisfaction (Y). The population of this research is King Cake’s customers. The sample size is 63 respondents. Respondents are selected using non-probability sampling, which is Purposive Sampling. This research uses multiple linear regression analysis. The validity and reliability testing to each indicator is taken before performing the multiple linear regression analysis. The research shows that product quality (X1) and service quality (X2) significantly influences King Cake’s customer satisfaction (Y). The finding shows that service quality (X2) gives more significant value towards customer satisfaction (Y) than product quality (X1) does.

Dinamika Tim Audit Dan Kualitas Audit Yefta Andi Kus Nugroho; Dyah Ekasari Sekar Jatiningsih
Jurnal Manajemen Teori dan Terapan | Journal of Theory and Applied Management Vol. 6 No. 3 (2013)
Publisher : Universitas Airlangga

Audit quality is an important outcome of the work performed by audit team. Works of audit firm generally performed by team and teamwork performance will lead to a good audit quality. Good audit quality, in turn, will result in good audit report. Related to the interaction among audit team members, some factors that need to be highlighted is the structure or composition of the team, communication among team members, and effective use of time. This research intend to explore audit team dynamics in constructing audit quality. The test of audit team dynamics effect on audit quality is performed through a survey research toward auditors who work in audit firms. Result shows that significant aspect of audit team dynamics which affect audit quality are communication and effectiveness of audit time.

Penyusunan Strategi Bisnis Dan Strategi Operasi Usaha Kecil Dan Menengah Pada Perusahaan Konveksi Scissors Di Surabaya Mochamad Ammar Faruq; Indrianawati Usman
Jurnal Manajemen Teori dan Terapan | Journal of Theory and Applied Management Vol. 7 No. 3 (2014)
Publisher : Universitas Airlangga

The development of globalization era gives us tighter business competition in many sector including UKM (Usaha Kecil dan Menengah). A company tends to make a good business and strategic operation to gives a positive effect for all UKM doers to face business competition. This case is very interesting to be researched and taught how business and operation strategic arrangement provide high competitiveness factor towards the company. This research included as descriptive-explorative qualitative research. This research did not need any theory or hypotheses but only use some prepared questions as a guide to get primary data about information which is the first data that required for this research (Moleong: 1998). This research object is one of the UKM convection called Scissors Convection on jl. Simorejo 6, Surabaya. Data analysis technique in this research are using content analysis and matrixes as the instrument. Matrixes that used in this data analysis are External Factor Evaluation (EFE), Internal Factor Evaluation (IFE), Competitive Profile Matrix (CPM), Strengths-Weaknesses-Opportunities-Threats (SWOT), Grand Strategy, and Quantitative Strategic Planning Matrix (QSPM). Also, triangulation technique as source consistency experiment towards data and operation strategy based on Roger G. Schroeder’s Operation Management. Result of this research proved that the appropriate business strategy for Scissors Convection are product development strategy for variation and product design while the best operation strategy is product innovator strategy.

Pengaruh Partisipasi dan Ketidakpastian Tugas dalam Pengembangan Sistem Informasi Manajemen Pada Kinerja Sistem Informasi (Studi Pada PTS di Lingkungan Kopertis Wilayah V-DIY) Heru Kurnianto Tjahjono; Herland Alfa Stevany
Jurnal Manajemen Teori dan Terapan | Journal of Theory and Applied Management Vol. 1 No. 2 (2008): Jurnal Manajemen Teori dan Terapan - Agustus 2008
Publisher : Universitas Airlangga

Today, information systems in business even more important than a few years ago. Information technology (IT) innovations and global business environment makes the role of IT in information systems more dominant. That role of IT can enhance human resources role compete globally. Higher education institutions as places for develop human resources is required to optimize in formation systems performance. This research identified two antecedents of information systems performance. There are user participation and task uncertainty. Besides that, this research considere size of organization as moderating variable. We separate size become two proxies. University as represent high size complexity and non university as represent as low size complexity. The purpose of this research is to analyze user participation and task uncertainty as antecedents of information systems performance and consider size of organization, higher education institutions. Samples are several higher education institutions in Jogjakarta province. In general the result partially supported the hypothesis that user participation and task uncertainty are predictor of information systems performance and size of organization is considered as moderating variable partially

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Jawa timur

INDONESIA

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Home Page

OAI Link

Editorial Team

Contact

Reviewer

Google Scholar

Contact Name Rahmat Heru Setianto

Contact Email jmtt@feb.unair.ac.id

Phone +6231-5033642

Journal Mail Official jmtt@feb.unair.ac.id

Editorial Address Faculty of Economics and Business, Universitas Airlangga, JL. Airlangga 4 Surabaya, 60286

Location Kota surabaya, Jawa timur INDONESIA

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Contact Name
Rahmat Heru Setianto

Contact Email
jmtt@feb.unair.ac.id

Phone
+6231-5033642

Journal Mail Official
jmtt@feb.unair.ac.id

Editorial Address
Faculty of Economics and Business, Universitas Airlangga, JL. Airlangga 4 Surabaya, 60286

Location
Kota surabaya,

Jawa timur

INDONESIA