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Jurnal Manajemen Teori dan Terapan

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Published by Universitas Airlangga

ISSN : 19793650 EISSN : 25482149 DOI : 10.20473/jmtt.v13i1.14399

Core Subject : Science, Education,

Decision Sciences, Operations Research & Management Education

Arjuna Subject : -

Articles 403 Documents

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Peran Faktor Internal Dan Faktor Eksternal Pada Keberlangsungan Start-Up Bisnis Kota Surabaya Fransisca Desiana Pranata Sari; Sri Nathasya Br Sitepu
Jurnal Manajemen Teori dan Terapan | Journal of Theory and Applied Management Vol. 9 No. 1 (2016)
Publisher : Universitas Airlangga

Business Competition encourages entrepreneurs to have competence in managing the business. Start-up businesses will grow if it is able to manage the internal factors and external factors well. This study focuses on internal factors from the perspective of companies consisting of four components, namely marketing, human resources, finance, and operations. The second focus of this study is the external factor of a business seen from the approach five forces Porter lists five essential components of the external factors, namely: barriers to entry in the industry, threat from substitute products, threat from suppliers bargaining power, threat from buyers bargaining power, Among existing industry and rival firms. The object of this study is a start-up business in the city of Surabaya. This study used descriptive qualitative method with the aim of optimizing the management view of internal and external factors in the success of a start-up business seen from the perspective of the company. Validation of the results using triangulation techniques using: parisipatif observation, interview, and documentation (photos and interviews) to the informant (object) research. The results showed the management of internal factors (marketing, human resources, finance, and operational) and external (barriers to entry in the industry, threat from substitute products, threat from suppliers bargaining power, threat from buyers bargaining power, and rival Among existing industry firms ) is an important component that must be optimized in order to support the success of start-up businesses.

Peran Switching Costs Sebagai Variabel Moderasi Pada Pengaruh Kepuasan Atas Kualitas Jasa Terhadap Loyalitas Nasabah Pt. Bank Negara Indonesia (Persero) Tbk. Cabang UNAIR Di Surabaya Indrianawati Usman; Ricky Gandhi Saputra
Jurnal Manajemen Teori dan Terapan | Journal of Theory and Applied Management Vol. 2 No. 3 (2009): Jurnal Manajemen Teori dan Terapan - Desember 2009
Publisher : Universitas Airlangga

This paper examine the influence of satisfaction at service quality (SERVQUAL) that related to customer loyalty with moderated by switching costs in PT. Bank Negara Indonesia (Persero) Tbk branch UNAIR Surabaya. Variable conduct in this paper is satisfaction at service quality (X), switching costs (Z), and loyalty (Y). Sampling is conducted by purposive non random sampling and use moderated regression analysis to analyze data. The result indicates effect of customer satisfaction on loyalty in customers is less when switching cost is perceived to be high rather than low. In other words, perceived switching cost reduces customers’ sensitivity to the level of customer satisfaction.

Strategi dan Prospek Pengembangan Jambu Mete (Anacardium Occidentale. L) Kabupaten Jember Bagus Putu Yudhia Kurniawan
Jurnal Manajemen Teori dan Terapan | Journal of Theory and Applied Management Vol. 9 No. 3 (2016)
Publisher : Universitas Airlangga

The increasing growth of world cashew consumption is an opportunity for Indonesia and East Java province to increase cashew production. Cashew production on a national scale reached 95,000 tons per year. East Java province contributed about 11% of the national cashew production. Jember is famous as a center for cashew producer in the Eastern region of East Java province and has great potential in the development of agribusiness/agroindustry cashew nuts. However, they found some of problems that hamper the success of cashew farming. The purpose of this study is to formulate a strategy and analyze the development prospects for of cashew Jember Regency. The analysis technique used were Internal Factor Evaluation (IFE) matrix, External Factor Evaluation (EFE) matrix, Relative Competitive Position matrix, Internal and External (IE) matrix, and SWOT matrix. The results showed that internal factors are a major force in cashiew farming was cultivation techniques, while being the weakness was the production and marketing. External factors were the largest opportunity in the farming of cashew was the suitability of land and government policies, while the greatest threat is climate risks and uncertainties. The strategy recommended in the development of cashew Jember Regency is a growth-oriented strategy through horizontal integration (concentration through horizontal integration) with strategic priorities: (1) improving farming techniques with input suitable productive land, quality seeds and adequate capital, so that the product cashew produced can be more qualified and have a more competitive price in the market; and (2) more consistently maintaining the quality of the product, so that the consumer confidence is also increasing.

Queue Analysis System For Improving Efficiency Of Service Josep Indra; Haryadi Sarjono
Jurnal Manajemen Teori dan Terapan | Journal of Theory and Applied Management Vol. 3 No. 3 (2010): Jurnal Manajemen Teori dan Terapan - Desember 2010
Publisher : Universitas Airlangga

This research aim to know how much most effective car queue done by PT. KAM, in Jakarta, a company moving to gives car repair service (car workshop) which during the time provide 6 kinds of service facility (M), whether with facility and employer addition will result maximal advantage. method of Research used is descriptive method with research Type of Case Study, while its Variable is probability no unit / people in system (Po), the total customer staying in queue system (Ls), mean of customer time await in queue system (Ws), total mean of customer stay in queue (Lq), and mean time of customer await in queue (Wq). Result of this research is adding one kind of server without officer of company may get advantage equal to Rp. 10.136.000 compared to add one server and one officer. Advantage obtained is equal to Rp. 8.936.000.

Does Mispricing Affect Investment And Capital Structure Of Indonesian Firms? Risal Rinofah; Irwan Trinugroho
Jurnal Manajemen Teori dan Terapan | Journal of Theory and Applied Management Vol. 4 No. 2 (2011): Jurnal Manajemen Teori dan Terapan - Agustus 2011
Publisher : Universitas Airlangga

Stock price movement is not entirely a reflection of its fundamental value because of there are non-fundamental factors such as market sentiment (Keynes, 1936), behavioral biases of investors (Lakonishok et al., 1994), systematic errors when assessing stock (Stein, 1996), asymmetric information (Tobin, 1969) causing the value of stock deviate from its fundamental value (misprice). This condition can affect corporate investment decisions because managers can take advantage of overvalued stock condition as a source of investment funding because the cost of capital becomes cheaper. Conversely, firms avoid selling stocks at undervalued due to high cost of capital. Therefore, the objectives of this research is to examine the effect of mispricing to firms investment behavior and to firms capital structure. We also test the role of the level of financial constraint in the relationship between mispricing and investment.Using panel data regression with data observation for five years, we find that mispricing have positif impact to firms investment level. However, this effect is not diverse whether on a group of firms which have a high level of financial constraint (financially constraint) or those which have a low level of financial constraint (less constraint). Moreover, this research also find that the mispricing can also influence firms in choosing sources of funding which can be seen on their debt to equity ratio (D/E). To check the accuracy of examination, we employ some robustness test and use several control variables. These results are consistent with and can be explained using market timing and catering hypotesis.

Analisis Efektivitas “Customer Delight Program” Terhadap Motivasi Kerja Karyawan Di Shangri-La Hotel Surabaya Rocky Hermansyah; Eddy M. Sutanto
Jurnal Manajemen Teori dan Terapan | Journal of Theory and Applied Management Vol. 5 No. 2 (2012): Jurnal Manajemen Teori dan Terapan - Agustus 2012
Publisher : Universitas Airlangga

This research was taken place at Shangri-La Hotel Surabaya, an international management hotel. The population of research were 600 respondents. The purpose of this research was to understand the effectiveness of Customer Delight Program and employees’ work motivation of Shangri-La Hotel Surabaya. The analysis technique used quantitative analysis. The result of research showed that there was a relationship between Customer Delight Program and employees’ work motivation Shangri-La Hotel Surabaya.

Pengaruh Corporate Social Responsibility (CSR) Pada Market Value Added (MVA) Perusahaan Manufaktur Dan Pertambangan Rezi Setin Novian; Santi Novita
Jurnal Manajemen Teori dan Terapan | Journal of Theory and Applied Management Vol. 6 No. 2 (2013)
Publisher : Universitas Airlangga

Along with the increase of information disclosure needs by stakeholder, the companies are not only demanded to be responsible for merely economic aspect but also environmental and social aspects. The objective of this research to provide the evidence of the effect of Corporate Social Responsibility (CSR) disclosure to the companies performance using Market Value Added (MVA). The research is using manufacturing and mining companies that listed in Bursa Efek Indonesia (BEI) from the year 2007 to 2011 as samples. The hypothesis was tested using t test and the result of this study is Corporate Social Responsibility (CSR) has positive effect on Market Value Added (MVA).

Pengaruh Kompensasi Dan Budaya Organisasi Terhadap Kinerja Pegawai Dengan Motivasi Kerja Sebagai Variabel Perantara Ahmad Shalahuddin; Berman Paulus Marpaung
Jurnal Manajemen Teori dan Terapan | Journal of Theory and Applied Management Vol. 7 No. 1 (2014)
Publisher : Universitas Airlangga

Remuneration policy for employees of the Directorate General of Taxation is based on the idea of the need for organizations to pay attention to the interests of its employees who have a wide range of needs. Changes made to the Directorate General of Taxation has given satisfactory results of the shareholders. However, the bureaucratic reform journey tarnished the behavior of some unscrupulous employees DGT suspected of committing criminal offenses still be receiving gratification and misuse of authority. It shows that the remuneration policy has not been able to change the nature of the tax officials and necessary need to be assessed on matters that may significantly affect the performance of employees. The aims of this research are to analyze the influence of compensation and organizational culture, and its impact toward work motivation and employee’s performance at Kantor Pelayanan Pajak Pratama Pontianak. Compensation and organizational culture are independent variables, performance of employee as dependent variable, with motivation as an intervening variable. The sample for this research is all employees at this organization (102 persons). The software that used to analyze the data is statistical software SPSS 17. The researcher has used normality test, linearity test, heteroskedasticity test, and path analysis. As the results, the coefficient rate of direct influence of organizational culture toward employee performance is bigger than indirect influence of organizational culture toward employee performance through work motivation. So as to improve employee performance is more effectively through increasing the organizational culture.

Keterkaitan Faktor-Faktor Organisasional, Individual, Konflik Peran, Perilaku Etis Dan Kepuasan Kerja Akuntan Manajemen Muhammad Fakhri Husein
Jurnal Manajemen Teori dan Terapan | Journal of Theory and Applied Management Vol. 1 No. 1 (2008): Jurnal Manajemen Teori dan Terapan - April 2008
Publisher : Universitas Airlangga

This research develops a model for the linkage of organizational factors (role model, understanding code of ethics, and organizational commitment), individual factor (moral principle) to role conflict, ethical behavior, and their consequences to job satisfaction of management accountants in Indonesia. Using purposive sampling, this research is supported by 119 respondents. The response rate is 23,8%.To get a comprehensive view on antecedents of ethical behavior and role conflicts and their consequences to job satisfaction, this research is supported by management accountant respondents. Measurement of model is performed in analysis in Structural Equation Modeling by Analysis of Moment Structure (AMOS). Some indicators of goodness of fit model are still unsatisfactory, but this research confirms some hypotheses of the previous researches. Understanding Code of Ethics, organizational commitment and role model influence significantly ethical behavior of management accountants. Meanwhile, moral principle does not influence significantly ethical behavior of management accountants.Role conflict is not influenced significantly by understanding code of ethics and moral principle, but it is influenced significantly by organizational commitment and role model. Management Accountant job satisfaction is influenced significantly by ethical behavior but role conflict doesn’t influence significantly management accountant job satisfaction.

Analisa Pengaruh Penerapan Manajemen Kualitas Dengan Mbnqa Kriteria Terhadap Kinerja Bisnis Pada Rumah Sakit Islam Jemursari Surabaya Arief Sabda Pietra Mukti Sutikno; Febriana Wurjaningrum
Jurnal Manajemen Teori dan Terapan | Journal of Theory and Applied Management Vol. 8 No. 1 (2015)
Publisher : Universitas Airlangga

Today, high population growth coupled with the needs of the product or service quality healthcare. One practice in improving quality is through the implementation of Total Quality Management or TQM. One of the efforts in the implementation of TQM can be done with criteria MBNQA consisting of leadership, strategic planning, customer focus, pekuruan, analysis, and knowledge management, workforce focus, process management, and business results. RSI Jemursari Surabaya as one of the hospitals of foundation hospitals islam Islam Surabaya (Yarsis) has implemented MBNQA in its business operations. This study examines the relationship between TQM implementation through MBNQA on business performance criteria of Islamic Hospital Jemursari. Data were analyzed using path analysis using Partial Least Square method with the help of software SmartPLS. From the research results obtained by the t-statistic for the criteria of customer focus 6.153 ; management process by 5.451; 5.168 leadership; strategic planning 4.314; and 2,628 business results. While the measurement, analysis, and knowledge management did not prove significant influence and adversely affect the value of the path coefficient of -0.014 with 0.288 t and the focus of labor is not proved significant with path coefficient value of 0,020 with 0,349 t.

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Rahmat Heru Setianto

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jmtt@feb.unair.ac.id

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+6231-5033642

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jmtt@feb.unair.ac.id

Editorial Address
Faculty of Economics and Business, Universitas Airlangga, JL. Airlangga 4 Surabaya, 60286

Location
Kota surabaya,

Jawa timur

INDONESIA

Abstract

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Home Page

OAI Link

Editorial Team

Contact

Reviewer

Google Scholar

Contact Name Rahmat Heru Setianto

Contact Email jmtt@feb.unair.ac.id

Phone +6231-5033642

Journal Mail Official jmtt@feb.unair.ac.id

Editorial Address Faculty of Economics and Business, Universitas Airlangga, JL. Airlangga 4 Surabaya, 60286

Location Kota surabaya, Jawa timur INDONESIA

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Contact Name
Rahmat Heru Setianto

Contact Email
jmtt@feb.unair.ac.id

Phone
+6231-5033642

Journal Mail Official
jmtt@feb.unair.ac.id

Editorial Address
Faculty of Economics and Business, Universitas Airlangga, JL. Airlangga 4 Surabaya, 60286

Location
Kota surabaya,

Jawa timur

INDONESIA