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Community Satisfaction level AnalysisIn land Certificate Making Services In Bengkulu City land Office
Cinthya Jennifer Rumondang Nainggolan;
Evi Lorita;
Harius Eko Saputra
Professional: Jurnal Komunikasi dan Administrasi Publik Vol 9 No 2 (2022)
Publisher : UNIVED PRESS, Universitas Dehasen Bengkulu
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DOI: 10.37676/professional.v9i2.3494
This study aims to determine the level of community satisfaction in the service of making land certificates at Bengkulu City Land Office. This research method uses quantitative research with descriptive survey methods and data analysis techniques using community satisfaction index analysis techniques based on the Regulation of the Minister of State Apparatus Empowerment and Bureaucratic Reform of the Republic of Indonesia Number 14 of 2017. In collecting data, the researcher used questionnaires, observations and documentation. The population and sample in this study were registered service users, as many as 74 respondents. The sampling technique used is saturated sampling. Based on the results of the study, it shows that community satisfaction in the service of making land certificates at Bengkulu City Land Office has been going very well where the results obtained from (1) Requirements with an interval value of 4.41 categories are very satisfied; (2) Systems, Mechanisms and Procedures with an interval value of 4.44 in the very satisfied category; (3) completion time with an interval value of 3.79 satisfied category; (4) Costs/Tariffs with an interval value of 4.52 very satisfied category; (5) Product Specification Type of Service with an interval value of 4.36 very satisfied category; (6) Implementing Competence with an interval value of 4.41 in the very satisfied category. (7) Implementing behavior with an interval value of 4.46 in the very satisfied category; (8) Handling of Complaints, Suggestions and Feedbacks with an interval value of 4.24 in the very satisfied category; (9) Facilities and infrastructure with an interval value of 4.36 in the very satisfied category. The weighted average score is 85.76, with a service value of "A" and a service unit performance of "Very Satisfied".
Performance Of General Criminal Employees At The State Prosecutor's Office Of Bengkulu
Cristina Rumondang;
Asnawati Asnawati;
Antonio Imanda
Professional: Jurnal Komunikasi dan Administrasi Publik Vol 9 No 2 (2022)
Publisher : UNIVED PRESS, Universitas Dehasen Bengkulu
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DOI: 10.37676/professional.v9i2.3495
This study aims to determine the performance of General Crime employees at Bengkulu Prosecutor’s Office in resolving General Crime Cases. This study uses a qualitative method. The data were collected using observation, interview, and documentation techniques with the theory of performance indicators Robbins (2016:260). Based on the results of the study, it can be seen that the Performance of General Crime Officers at Bengkulu Prosecutor's Office are: (1) The quality is in accordance with the rules and standard operating procedures (SOP). (2) The quantity in carrying out the work has a report completion target. (3) The timely completion of a general criminal case received is 30 days from the receipt of the SPDP and 20 days to complete the file, then the case file is immediately registered with the Court. (4) The effectiveness of officers with educational backgrounds in the General Crimes Division at Bengkulu Prosecutor's Office varies from high school and SI graduates, and the existing facilities and infrastructure are adequate and support the employee's work process. (5) The independence; 21 employees consist of 8 prosecutors, 8 administrative employees, and 5 honorary employees, all of whom have carried out their duties and functions in accordance with the existing SOPs.
Implementasi Tugas Pokok Dan Fungsi (TUPOKSI) Pada Kantor Pelayanan Perizinan Terpadu Kota Pagar Alam
Kasman Kasman
Professional: Jurnal Komunikasi dan Administrasi Publik Vol 9 No 2 (2022)
Publisher : UNIVED PRESS, Universitas Dehasen Bengkulu
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DOI: 10.37676/professional.v9i2.3496
This study aims to find out how to implement the main tasks and functions of the integrated licensing service office in Pagar Alam City. This type of research is qualitative descriptive research, namely explaining the conditions or facts of findings that occur in the field in a scientific manner with a more in-depth analysis of the main tasks and functions (TUPOKSI) of the Employees of the Integrated Licensing Service Office (KPPT) of Pagar Alam City. There are 6 informants who were determined in this study with a purposive sampling method. Data collection techniques in this study were interviews, documentation and observation. Overall, the main tasks and organizational system functions of the Integrated Licensing Service Office of Pagar Alam City in licensing services have been going well
Pengaruh Kualitas Pelayanan Publik Terhadap Kepuasan Masyarakat Desa Bengkuang Kecamatan Suak Tapeh Kabupaten Banyuasin
Isma Nirmala
Professional: Jurnal Komunikasi dan Administrasi Publik Vol 9 No 2 (2022)
Publisher : UNIVED PRESS, Universitas Dehasen Bengkulu
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DOI: 10.37676/professional.v9i2.3071
Assessment of the quality of public service performance is also an assessment of the quality of government performance because the government is responsible for public services. The better the quality of public services organized by the government, the higher the level of community satisfaction with the government's work. Good public services are not only the obligation of the government at the central, provincial, or city and district levels, but are also needed at the village government level. This study aims to analyze the effect of public service quality on community satisfaction in Bengkuang Village, Suak Tapeh District, Banyuasin. The research approach used is a quantitative approach. The data used is primary data with data collection method using a questionnaire instrument. The sample taken is as many as 85 respondents. The analysis technique used is Simple Linear Regression Analysis. The results showed that the quality of public services at the Bengkuang Village Office had a positive and significant effect on community satisfaction in Bengkuang Village..
Pelayanan Publik Berbasis Inovasi (E-Government) dalam Menghadapi revolusi society 5.0 Di Kota Bandung
Ahtu Duriat;
Rifqi Khairul Arifin;
Hari Busthomi Ariffin
Professional: Jurnal Komunikasi dan Administrasi Publik Vol 9 No 2 (2022)
Publisher : UNIVED PRESS, Universitas Dehasen Bengkulu
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DOI: 10.37676/professional.v9i2.3312
This research seeks to answer Innovation Based Public Services (E-Government) in Facing the 5.0 society revolution in the city of Bandung . The research method used is descriptive qualitative with data collection techniques carried out through observation, interviews, and documentation. The research method used is descriptive with a qualitative approach. This research was conducted at the Bandung City Government Communication and Informatics Service. All of these informants were employees at the Bandung City Government Communication and Informatics Service; There should be government efforts in implementing E-Government Based Public Service Innovation in Facing the societal revolution 5.0 in the city of Bandung, namely Utilizing apparatus human resources in managing -Government; Provide clear assignments to employees to manage E-Government funds; The strength of the city of Bandung has competent Human Resources (HR) according to their respective fields. This can be used as an increase in knowledge about Smart Governance; There are 350 applications facing the 5.0 society revolution the existence of the Bandung Command Center as the information technology control center for Bandung Smart City which can also be used as an educational tourist spot for the City of Bandung.
Pendisiplinan Tubuh Laki-Laki Dalam Kontes Kebugaran Laki-Laki Internasional
Teguh Dwi Putranto
Professional: Jurnal Komunikasi dan Administrasi Publik Vol 9 No 2 (2022)
Publisher : UNIVED PRESS, Universitas Dehasen Bengkulu
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DOI: 10.37676/professional.v9i2.3051
The appeal of the male body as a target for capitalism's exploitation rivals that of the female body, which is typically targeted by beauty pageants. The disciplined male body that uses fitness aids has now entered the male fitness competitions, one of which is Mister Supranational. One of the yearly international men's fitness competitions is now taking place in Poland. This study aims to demonstrate the male body's discipline in the Mister Supernational competition. In this study, Krippendorff content analysis was the methodology. The unit of analysis of this research is the photos of the list of Mister Supranational winners from 2016 to 2021. The results of the research show that the men body discipline in the Mister Supranational fitness contest was created with a beard men figure. This also reinforces that the masculine side of men is still shown through beards in a men fitness contest. Keywords: Body Discipline; Men Body; Fitness Contest; Mister Supranational.
Pengaruh Media Sosial Twitter @Greenpeace.Id Terhadap Sikap Peduli Lingkungan
Putri Rahmadhani;
Ira Dwi Mayang Sari
Professional: Jurnal Komunikasi dan Administrasi Publik Vol 9 No 2 (2022)
Publisher : UNIVED PRESS, Universitas Dehasen Bengkulu
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DOI: 10.37676/professional.v9i2.3321
Greenpeace Indonesia merupakan organisasi non-profit yang memiliki tujuan untuk mengkampanyekan anti kekerasann lingkungan dengan cara mengadvokasi isu-isi lingkungan dan memberikan informasi kepada masyarakat. Dengan meningkatnya masalah lingkungan, organisasi lingkungan memanfaatkan berbagai sarana komunikasi agar memperluas sasaran. Greenpeace Indonesia menggunakan Twitter sebagai salah satu sarana melakukan kampanye lingkungan. Respon yang diharapkan adalah informasi tersebut dapat membawa positif terhapa sikap paduli lingkungan followers @GreenpeaceID. Penelitian ini menggunakan metode kuantitatif untuk mengetahui seberapa berpengaruh akun Twitter @GreenpeaceID terhadap sikap peduli lingkungan pengikutnya. Hasil didapatkan melalui 2 variabel, 5 sub-variabel x dan 3 sub-variabel y dan diwakilkan 24 pernyataan yang disebarkan melalui kuesioner. Hasil yang didapatkan adalah besar pengaruh Twitter @GreenpeaceID terhadap sikap peduli lingkungan memiliki skor 23,8%. Sisanya dipengaruhi oleh faktor lain yang menunjukkan bahwa terdapat variabel lain di luar penelitian ini yang mampu mempengaruhi sikap peduli isu lingkungan
(DITARIK) Partisipasi Masyarakat Dalam Program Kota Tanpa Kumuh (Kotaku) (Studi Di Kelurahan Sumber Jaya Kecamatan Kampung Melayu Kota Bengkulu)
Purwanti, Tri
Professional: Jurnal Komunikasi dan Administrasi Publik Vol 9 No 2 (2022)
Publisher : UNIVED PRESS, Universitas Dehasen Bengkulu
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DOI: 10.37676/professional.v9i2.3643
PEMBERITAHUAN PENARIKAN KEMBALIMenindaklanjuti hasil penelaahan terhadap artikel yang dimuat dalam jurnal Professional dengan seksama, cermat, dan penuh pertimbangan terhadap artikel yang berjudul “Partisipasi Masyarakat Dalam Program Kota Tanpa Kumuh (Kotaku) (Studi Di Kelurahan Sumber Jaya Kecamatan Kampung Melayu Kota Bengkulu)” Vol 9 No 2 (2022), DOI: https://doi.org/10.37676/professional.v9i2.3643 Makalah ini ditemukan melanggar prinsip-prinsip Publikasi Jurnal Profesional dan telah ditarik. Artikel ini telah ditarik atas permintaan penulis dan surat pencabutan artikel terlampir dalam bentuk PDF.Dokumen dan isinya telah dihapus dari Jurnal Professional dan upaya yang wajar harus dilakukan untuk menghapus semua referensi ke artikel ini.
Implementasi Program Pendaftaran Tanah Sistematis Lengkap (PTSL) Sebagai Upaya Percepatan Pendaftaran Tanah Di Badan Pertanahan Nasional Kabupaten Simalungun
Bethesda Simanjuntak;
Rudi Kristian Manurung
Professional: Jurnal Komunikasi dan Administrasi Publik Vol 10 No 1 (2023): Juni
Publisher : UNIVED PRESS, Universitas Dehasen Bengkulu
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DOI: 10.37676/professional.v10i1.3515
This study aims to find out and describe how the Implementation of the Complete Systematic Land Registration Program at the National Land Agency of Simalungun Regency. This research uses descriptive research method with a qualitative approach. Data collection techniques were carried out by interviews, observation and documentation to key informants and key informants involved in the implementation of the Complete Systematic Land Registration implementation program. The data obtained were then analyzed qualitatively by reviewing all of data supported by Van Meter and Van Horn theory which included policy standards and objectives, resources, characteristics of implementing agencies, implementor dispositions, communication between organizations, and the economic, social environment, politics. From the results of the study, the Implementation of the Complete Systematic Land Registration Program at the National Land Agency of Simalungun Regency was found to be running well even though the existing human resources or implementing personnel were still lacking in quantity. So that implementation both in the field and at the office must work with an inappropriate workload.
Evaluasi Kebijakan Pemberdayaan Masyarakat Oleh Badan Usaha Milik Desa (BUMDES) Di Desa Lintong Nihuta Kecamatan Tampahan Kabupaten Toba
Natalia Sihombing;
Tunggul Sihombing
Professional: Jurnal Komunikasi dan Administrasi Publik Vol 10 No 1 (2023): Juni
Publisher : UNIVED PRESS, Universitas Dehasen Bengkulu
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DOI: 10.37676/professional.v10i1.3516
The research method used is descriptive qualitative in order to describe the actual phenomenon of events in the field. Data collection techniques use interviews, observations, and documentation related to the study. The results showed that the implementation of community empowerment that was carried out experienced several obstacles in terms of infrastructure due to limited funds owned and the lack of participating communities because they were still thinking primitively. Therefore, the researcher conducted an evaluation with William N Dunn's evaluation theory which included effectiveness, efficiency, adequacy, leveling, responsiveness and accuracy as benchmarks in this study. Researchers found that the biggest obstacle lies in the source of funds which is still very minimal and then continued by HR problems. The next step is for researchers to provide some inputs such as collaborating with third parties to cover up funding problems, and to provide training to the community in managing business units as a step to cultivate an entrepreneurial spirit.