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Professional : Jurnal Komunikasi dan Administrasi Publik
Published by Universitas Dehasen Bengkulu
ISSN : 24072087     EISSN : 2722371X     DOI : https://doi.org/10.37676/professional
Core Subject : Science,
Decision Sciences, Operations Research & Management
Arjuna Subject : -
Articles 454 Documents
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Evaluasi Etos Kerja Karyawan Di PT. Jasaraharja Putera Cabang Bengkulu Saputra, Harius Eko; Imanda, Antonio; Aprilia, Wulan
Professional: Jurnal Komunikasi dan Administrasi Publik Vol 9 No 2 (2022)
Publisher : UNIVED PRESS, Universitas Dehasen Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/professional.v9i2.8987

Abstract

This study aims to evaluate the work ethic of employees at PT. Jasaraharja Putera Bengkulu Branch and identify the factors influencing it. Work ethic refers to the attitudes, values, and behaviors exhibited by individuals in performing their duties, directly affecting the performance and service quality of the organization. A quantitative method was employed, using a survey approach with 55 respondents who are active motor vehicle insurance (JP-ASTOR) customers. Data were collected through questionnaires designed based on indicators of work ethic and service quality. The research findings indicate that the employees demonstrate a relatively high level of work ethic, especially in terms of discipline, responsibility, and adaptability to the implemented management information system. However, some limitations were observed regarding their comprehension and optimal use of information technology. A simple linear regression analysis reveals a positive and significant influence between the management information system and service quality. These results imply that strengthening employee work ethics through training in information technology and system usage can enhance the competitiveness of financial service companies like PT. Jasaraharja Putera.This research offers theoretical contributions to the development of human resource management in the insurance service sector and serves as a strategic reference for internal policy decisions aimed at improving service effectiveness and customer satisfaction.
Evaluasi Pendapatan Dan Belanja Desa (Apbdesa) Desa Sungai Pura Kecamatan Air Besi Kabupaten Bengkulu Utara Lorita, Evi; Amin, Bando; Oktaviani, Zanatha Cerisilia
Professional: Jurnal Komunikasi dan Administrasi Publik Vol 9 No 2 (2022)
Publisher : UNIVED PRESS, Universitas Dehasen Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/professional.v9i2.8988

Abstract

This study aims to evaluate the accountability of the management of the Village Revenue and Expenditure Budget (APBDesa) in Sungai Pura Village, Air Besi Sub-district, North Bengkulu Regency. The research focuses on three dimensions of accountability: financial accountability, benefit accountability, and procedural accountability, as formulated by Mahsum et al. (2004). The study employs a descriptive qualitative method with data collected through in-depth interviews, observation, documentation, and triangulation. The main informants include the village head, village treasurer, and head of the Village Consultative Body (BPD), while supporting informants are community members, youth leaders, and religious figures. The findings reveal that, in general, the management of APBDesa in Sungai Pura Village complies with the principles of accountability. Financial accountability is reflected in the preparation and publication of regular financial reports. Benefit accountability is evident in the effective use of village funds for infrastructure projects that benefit the local community, such as the construction of Posyandu and retaining walls. However, procedural accountability remains an issue, especially due to the limited community involvement in village deliberations and the lengthy and complex administrative process for fund disbursement. The study recommends enhancing community participation in the planning and monitoring of APBDesa, as well as simplifying the bureaucratic procedures for fund disbursement. These findings are expected to provide useful input for village governments in improving transparent and participatory financial management.
Peran Kepala Sekolah Dalam Meningkatkan Prestasi Siswa Di SMA Negeri Keberbakatan Olahraga Provinsi Bengkulu IS, Tuti Handayani; Lorita, Evi; Sariningsih, Marida; Ayu, Puja Putri
Professional: Jurnal Komunikasi dan Administrasi Publik Vol 10 No 2 (2023): Desember
Publisher : UNIVED PRESS, Universitas Dehasen Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/professional.v10i2.8990

Abstract

This study aims to examine the influence of school principal leadership on the athletic achievements of students at the State High School for Sports Talents (SMAN Keberbakatan Olahraga) in Bengkulu Province. The research is grounded in the premise that school principals play a pivotal role as change agents in shaping an educational environment that promotes non-academic achievement, particularly in sports-oriented schools. A quantitative approach was used, employing a survey method with a sample of 76 students selected from a total population of 138. The primary instrument was a Likert-scale questionnaire measuring students' perceptions of leadership and their sports performance. The results reveal that the principal's leadership positively impacts student motivation, self-confidence, and athletic performance. Key leadership dimensions such as idealized influence, individualized consideration, inspirational motivation, and intellectual stimulation significantly contribute to student achievements in various sports disciplines such as futsal, taekwondo, and pencak silat. Statistical analysis using simple linear regression confirmed a significant relationship between principal leadership and student performance. This study recommends strengthening school principals' leadership capacity through managerial training and soft skills development in the context of sports education. Additionally, stronger synergy among school principals, coaches, and external stakeholders is essential to fully optimize student potential and elevate them to national and international sporting success.
Strategi Pelayanan Prima Pada Program "Motor Pintar" Dinas Perpustakaan Dan Kearsipan Kabupaten Sidoarjo Aditya, Muhammad Rafli; Pratama, Ananta
Professional: Jurnal Komunikasi dan Administrasi Publik Vol 12 No 1 (2025): Juni
Publisher : UNIVED PRESS, Universitas Dehasen Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/professional.v12i1.7822

Abstract

The smart motorcycle program is an innovation in mobile library services launched by the Sidoarjo Regency Library and Archives Office to increase people's access to literacy, especially in remote areas. This study aims to analyze the strategy of implementing excellent service in the program, which includes understanding the needs of the community, providing relevant book collections, and improving the quality of officer services. The research uses a qualitative descriptive method with data collected through interviews and literature studies. The results of the study show that this program has succeeded in increasing public participation in library services, although it still faces obstacles such as limited collections, facilities, labor, and inflexible service hours. The recommendations given include adding book collections, improving facilities and infrastructure, and adjusting service operating hours. With these improvements, This program has great potential in increasing people's interest in reading and literacy in a sustainable manner.

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