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Evaluasi Etos Kerja Karyawan Di PT. Jasaraharja Putera Cabang Bengkulu Saputra, Harius Eko; Imanda, Antonio; Aprilia, Wulan
Professional: Jurnal Komunikasi dan Administrasi Publik Vol 9 No 2 (2022)
Publisher : UNIVED PRESS, Universitas Dehasen Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/professional.v9i2.8987

This study aims to evaluate the work ethic of employees at PT. Jasaraharja Putera Bengkulu Branch and identify the factors influencing it. Work ethic refers to the attitudes, values, and behaviors exhibited by individuals in performing their duties, directly affecting the performance and service quality of the organization. A quantitative method was employed, using a survey approach with 55 respondents who are active motor vehicle insurance (JP-ASTOR) customers. Data were collected through questionnaires designed based on indicators of work ethic and service quality. The research findings indicate that the employees demonstrate a relatively high level of work ethic, especially in terms of discipline, responsibility, and adaptability to the implemented management information system. However, some limitations were observed regarding their comprehension and optimal use of information technology. A simple linear regression analysis reveals a positive and significant influence between the management information system and service quality. These results imply that strengthening employee work ethics through training in information technology and system usage can enhance the competitiveness of financial service companies like PT. Jasaraharja Putera.This research offers theoretical contributions to the development of human resource management in the insurance service sector and serves as a strategic reference for internal policy decisions aimed at improving service effectiveness and customer satisfaction.

Evaluasi Pendapatan Dan Belanja Desa (Apbdesa) Desa Sungai Pura Kecamatan Air Besi Kabupaten Bengkulu Utara Lorita, Evi; Amin, Bando; Oktaviani, Zanatha Cerisilia
Professional: Jurnal Komunikasi dan Administrasi Publik Vol 9 No 2 (2022)
Publisher : UNIVED PRESS, Universitas Dehasen Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/professional.v9i2.8988

This study aims to evaluate the accountability of the management of the Village Revenue and Expenditure Budget (APBDesa) in Sungai Pura Village, Air Besi Sub-district, North Bengkulu Regency. The research focuses on three dimensions of accountability: financial accountability, benefit accountability, and procedural accountability, as formulated by Mahsum et al. (2004). The study employs a descriptive qualitative method with data collected through in-depth interviews, observation, documentation, and triangulation. The main informants include the village head, village treasurer, and head of the Village Consultative Body (BPD), while supporting informants are community members, youth leaders, and religious figures. The findings reveal that, in general, the management of APBDesa in Sungai Pura Village complies with the principles of accountability. Financial accountability is reflected in the preparation and publication of regular financial reports. Benefit accountability is evident in the effective use of village funds for infrastructure projects that benefit the local community, such as the construction of Posyandu and retaining walls. However, procedural accountability remains an issue, especially due to the limited community involvement in village deliberations and the lengthy and complex administrative process for fund disbursement. The study recommends enhancing community participation in the planning and monitoring of APBDesa, as well as simplifying the bureaucratic procedures for fund disbursement. These findings are expected to provide useful input for village governments in improving transparent and participatory financial management.

Peran Kepala Sekolah Dalam Meningkatkan Prestasi Siswa Di SMA Negeri Keberbakatan Olahraga Provinsi Bengkulu IS, Tuti Handayani; Lorita, Evi; Sariningsih, Marida; Ayu, Puja Putri
Professional: Jurnal Komunikasi dan Administrasi Publik Vol 10 No 2 (2023): Desember
Publisher : UNIVED PRESS, Universitas Dehasen Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/professional.v10i2.8990

This study aims to examine the influence of school principal leadership on the athletic achievements of students at the State High School for Sports Talents (SMAN Keberbakatan Olahraga) in Bengkulu Province. The research is grounded in the premise that school principals play a pivotal role as change agents in shaping an educational environment that promotes non-academic achievement, particularly in sports-oriented schools. A quantitative approach was used, employing a survey method with a sample of 76 students selected from a total population of 138. The primary instrument was a Likert-scale questionnaire measuring students' perceptions of leadership and their sports performance. The results reveal that the principal's leadership positively impacts student motivation, self-confidence, and athletic performance. Key leadership dimensions such as idealized influence, individualized consideration, inspirational motivation, and intellectual stimulation significantly contribute to student achievements in various sports disciplines such as futsal, taekwondo, and pencak silat. Statistical analysis using simple linear regression confirmed a significant relationship between principal leadership and student performance. This study recommends strengthening school principals' leadership capacity through managerial training and soft skills development in the context of sports education. Additionally, stronger synergy among school principals, coaches, and external stakeholders is essential to fully optimize student potential and elevate them to national and international sporting success.

Strategi Pelayanan Prima Pada Program "Motor Pintar" Dinas Perpustakaan Dan Kearsipan Kabupaten Sidoarjo Aditya, Muhammad Rafli; Pratama, Ananta
Professional: Jurnal Komunikasi dan Administrasi Publik Vol 12 No 1 (2025): Juni
Publisher : UNIVED PRESS, Universitas Dehasen Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/professional.v12i1.7822

The smart motorcycle program is an innovation in mobile library services launched by the Sidoarjo Regency Library and Archives Office to increase people's access to literacy, especially in remote areas. This study aims to analyze the strategy of implementing excellent service in the program, which includes understanding the needs of the community, providing relevant book collections, and improving the quality of officer services. The research uses a qualitative descriptive method with data collected through interviews and literature studies. The results of the study show that this program has succeeded in increasing public participation in library services, although it still faces obstacles such as limited collections, facilities, labor, and inflexible service hours. The recommendations given include adding book collections, improving facilities and infrastructure, and adjusting service operating hours. With these improvements, This program has great potential in increasing people's interest in reading and literacy in a sustainable manner.

Pengaruh Intensitas Sosialisasi Kebijakan Pemerintah Terhadap Tingkat Partisipasi Masyarakat Dalam Program Pengelolaan Sampah Di Kota Palangka Raya Gusti Nazarudin; Natanael Meiky Victorius Samalukang; Bhayu Rhama; Imanuel Jaya
Professional: Jurnal Komunikasi dan Administrasi Publik Vol 13 No 1 (2026): Juni
Publisher : UNIVED PRESS, Universitas Dehasen Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/professional.v13i1.10061

The problem of waste management in Palangka Raya City is still a strategic issue along with the increasing volume of household waste which reaches ±150 tons per day. The City Government through the Environmental Service (DLH) has issued a number of policies and programs, including the establishment of a Waste Bank and policy socialization activities to the community. However, the level of community participation in waste management programs is still relatively low. This research aims to analyze the influence of the intensity of socialization of government policies on the level of community participation in waste management programs in Palangka Raya City. The research method uses a quantitative approach with the type of explanatory research. The research population is people who follow the waste management program in Palangka Raya City with sampling techniques (adjusted, for example: proportional random sampling). Data is collected through a questionnaire with a Likert scale and analyzed using simple linear regression. The research results show that the intensity of policy socialization has a positive and significant effect on the level of community participation. That is, the more frequent, clear, and interactive socialization is carried out, the higher the level of community participation in supporting waste management. This finding emphasizes the importance of the role of intensive and sustainable policy communication in realizing waste governance based on government and community collaboration.

Persepsi Mahasiswa Terhadap Konten Kesehatan Mental Tiktok Pada Pembentukan Karakter Positif Di Universitas Palangka Raya Andika Dimas Yogatirta; Ade Adharianto; Bhayu Rhama; Fitriana Selvia
Professional: Jurnal Komunikasi dan Administrasi Publik Vol 13 No 1 (2026): Juni
Publisher : UNIVED PRESS, Universitas Dehasen Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/professional.v13i1.10082

This study aims to analyze the effect of students' perceptions of mental health content on TikTok on the formation of positive character at the University of Palangka Raya. The research question asked is how significant are students' perceptions of mental health content on TikTok in influencing the formation of positive character? The study uses a quantitative descriptive approach with correlational techniques. A sample of 122 students from 8 faculties at Palangka Raya University was determined through proportional random sampling. Data were collected using a structured questionnaire and analyzed with SPSS version 27 through validity, reliability, simple linear regression, t-test, and coefficient of determination (R²) tests. The research hypothesis states that there is a significant effect of students' perceptions of mental health content on TikTok on positive character formation. The results show that students' perceptions have a significant effect on positive character formation with a t-value of 10.251 > t-table 1.98 and significance 0.000 < 0.05. The coefficient of determination (R²) of 0.467 indicates that 46.7% of the variation in positive character formation can be explained by student perceptions. These findings confirm that mental health content on TikTok can be an effective educational tool for developing empathy, self-awareness, and emotional control among Generation Z, although excessive use remains mental health risk.

Implementasi Peraturan Bupati Sintang Nomor 66 Tahun 2020 Tentang Sistem Online Pajak Daerah Di Kabupaten Sintang Ryan Maynaki; Sri Maryuni; Ida Rochmawati
Professional: Jurnal Komunikasi dan Administrasi Publik Vol 13 No 1 (2026): Juni
Publisher : UNIVED PRESS, Universitas Dehasen Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/professional.v13i1.10112

This research aims to analyze the implementation of Sintang Regent Regulation Number 66 of 2020 concerning the Regional Tax Online System. The background of this study is the still low level of effectiveness in the implementation of the online tax system in Sintang Regency, which impacts the suboptimal contribution to Local Own-Source Revenue (PAD). The research method uses a descriptive research type with a qualitative approach. The results of the study indicate that policy implementation is still facing various constraints. The communication factor has not been evenly distributed to Taxpayers. The resource factor, both budgetary resources and human resources, is not yet optimal. The disposition of implementers factor shows a sufficient level of enthusiasm and strong commitment in supporting policy implementation. The bureaucratic structure factor shows that formally, the Sintang Regency Regional Revenue Agency (Bappenda) organization has a good structure and coordination flow.

Pemaknaan Konsumen Generasi Z Terhadap Pesan Afirmasi Positif Pada Kemasan Minuman Starbucks Ni Made Vania Shinta Mahadewi; Ni Wayan Yuli Anggreni
Professional: Jurnal Komunikasi dan Administrasi Publik Vol 13 No 1 (2026): Juni
Publisher : UNIVED PRESS, Universitas Dehasen Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/professional.v13i1.10115

This study aims to describe how Generation Z consumers interpret the positive affirmation messages written on Starbucks beverage cups using Stuart Hall’s encoding–decoding framework. Affirmative messages, initially designed as part of the brand’s emotional communication strategy, are often interpreted differently by audiences, making it important to understand the dynamics behind these varying interpretations. This research employed a descriptive qualitative approach involving Generation Z consumers, baristas, and a store supervisor. Data were collected through in-depth interviews and direct observations at several Starbucks outlets. The findings indicate that the encoding process is carried out by baristas as part of a service strategy intended to create a warm, personal, and pleasant customer experience. However, the decoding process resulted in three categories of meaning: dominant-hegemonic, negotiated position, and oppositional position. Consumers in the dominant position viewed the affirmations as genuine emotional support; those in the negotiated position interpreted the messages situationally; while those in the oppositional position rejected them as mere branding strategies. The study concludes that the effectiveness of affirmation messages depends on the perceived authenticity of the brand and the emotional state of the consumers, demonstrating that even simple packaging can become a complex medium of communication for a critical generation such as Gen Z.

Membaca Percakapan Konseling Antenatal Care: Wawancara Eksploratif Dengan Ibu Hamil Ardhini Reswari; Nuryanti Nuryanti; Agoeng Noegroho
Professional: Jurnal Komunikasi dan Administrasi Publik Vol 13 No 1 (2026): Juni
Publisher : UNIVED PRESS, Universitas Dehasen Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/professional.v13i1.10120

This research assumes that conversation quality in Antenatal Care (ANC) counseling determines whether clinical messages stay as knowledge or become daily behavior. It maps how pregnant women interpret message content, delivery, and closure so that recommendations feel relevant and actionable at home. A qualitative design used semi-structured face-to-face interviews with three pregnant women who received ANC counseling in the last three months. The interview guide combined key ANC message themes, Communication Accommodation Theory (CAT), and the Health Belief Model (HBM). Data were audio-recorded, transcribed verbatim, member-checked, and analyzed using reflexive thematic analysis. Findings show that mothers recall core advice on nutritious eating, light activity, and clinic visits, but operational details such as concrete portions, how to take iron tablets, and prioritized danger signs are not consistently conveyed. Counselors generally use everyday language and a comfortable pace, but message structure is uneven across topics. Home follow-up uses simple cues such as alarms, notes in the maternal and child health book, and family members who act as natural reminders. The study concludes that counseling effectiveness depends on content completeness and how conversations are structured and closed, and recommends a four-step micro-SOP with teach-back closure so ANC messages are understood, remembered, and practiced.

Kebebasan Yang Dikurasi: Peran Platform Digital Dalam Membatasi Ekspresi Publik Muhammad Nadhif Judhananto; Fero Natanael; Thomas Tokan Pureklolon
Professional: Jurnal Komunikasi dan Administrasi Publik Vol 13 No 1 (2026): Juni
Publisher : UNIVED PRESS, Universitas Dehasen Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/professional.v13i1.10137

This study analyzes the paradox of freedom of expression in digital public spaces, particularly on social media platforms such as X, Instagram, YouTube, and TikTok. Social media is often perceived as a democratic space that enables individuals to voice opinions, share information, and participate in public discourse. However, this form of freedom is not entirely open; instead, it is constructed through algorithms, content moderation policies, and the economic-political logic of digital capitalism. The purpose of this research is to reveal how technological and institutional mechanisms within social media shape the boundaries of freedom of expression and their implications for the formation of public discourse. This research employs a qualitative approach using library study and conceptual analysis methods. The theoretical framework is based on Habermas’ concept of the public sphere, Foucault’s notion of power relations, and the theories of algorithmic governance and platform society. Data were analyzed descriptively and critically to examine the relationship between digital structures, power, and knowledge production. The findings indicate that algorithms and platform policies function as instruments of curation and control that determine content visibility, distribution, and legitimacy. Consequently, the digital public sphere is not entirely free but becomes an engineered arena shaped by economic interests and platform power. This condition also generates self-censorship practices among users and limits the diversity of discourses that emerge in digital public spaces. The study concludes that freedom of expression in the digital era is essentially “curated,” requiring critical awareness of the mechanisms that regulate the production and consumption of information.

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Fakultas Ilmu-Ilmu Sosial Universitas Dehasen Bengkulu Jl. Meranti Raya No. 32, Sawah Lebar, Bengkulu Telpon: 0736-22027

Location
Kota bengkulu,

Bengkulu

INDONESIA

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Home Page

OAI Link

Editorial Team

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Reviewer

Google Scholar

Contact Name -

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Phone -

Journal Mail Official -

Editorial Address Fakultas Ilmu-Ilmu Sosial Universitas Dehasen Bengkulu Jl. Meranti Raya No. 32, Sawah Lebar, Bengkulu Telpon: 0736-22027

Location Kota bengkulu, Bengkulu INDONESIA

Abstract

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Contact Name
-

Contact Email
-

Phone
-

Journal Mail Official
-

Editorial Address
Fakultas Ilmu-Ilmu Sosial Universitas Dehasen Bengkulu Jl. Meranti Raya No. 32, Sawah Lebar, Bengkulu Telpon: 0736-22027

Location
Kota bengkulu,

Bengkulu

INDONESIA