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Jurnal Manajemen dan Kewirausahaan (JMDK)
Published by Universitas Merdeka Malang
ISSN : 23019093     EISSN : 25408259     DOI : https://doi.org/10.26905/jmdk
Core Subject : Science,
Decision Sciences, Operations Research & Management
Jurnal Manajemen dan Kewirausahaan is a periodical issue containing information and analysis related to management science and entrepreneurship. This journal is of a popular scientific nature that includes both theoretical and empirical research.
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 11 Documents
 1   2 
Search results for , issue "Vol 10, No 2 (2022): December 2022" : 11 Documents clear
Multi-channel Integration: Factor Driving Satisfaction and Customer Loyalty in the Omni-channel Retailing Dessy Yunita; Mohamad Adam; Zakaria Wahab; Isni Andriana; Ahmad Maulana; Iisnawati Iisnawati
Jurnal Manajemen dan Kewirausahaan Vol 10, No 2 (2022): December 2022
Publisher : University of Merdeka Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26905/jmdk.v10i2.8794

Abstract

Multi-channel integration is a prerequisite for omni-channel retail success. Implementation of good multi-channel integration increases satisfaction and has an impact on long term relationships with customers, one of which is customer loyalty. This research was conducted in a retail department store in the city of Palembang, namely Matahari Department Store (MDS). This study distributed questionnaires to 200 respondents who were buyers at MDS on at least two channels owned by MDS. The data analysis technique uses path analysis with the help of SPSS. The results show that multi-channel integration indirectly affects customer loyalty through satisfaction.
Development of Innovation Capability Model: Analysis of e-CRM and Risk Perceptions of Covid-19 in Bogor City MSMEs Yanita Ella Nilla Chandra; Husnil Barry
Jurnal Manajemen dan Kewirausahaan Vol 10, No 2 (2022): December 2022
Publisher : University of Merdeka Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26905/jmdk.v10i2.8997

Abstract

The phenomenon of the commercial revolution 4.0 encourages MSME actors to comply with current trends in order that the goods produced may be competitive. Creative enterprise merchandise require innovation competencies with a view to produce advanced merchandise. This study  takes a look at discusses improvement troubles withinside the MSME quarter that are despite the fact that restricted in conventional organization control, inadequate fine of human assets, manufacturing scale and strategies, low innovation functionality and confined get admission to to economic establishments, especially banking. The growth the variety of enterprise actors primarily based totally on facts from the Cooperatives Office the town of Bogor in 2021 with a mean growth of 6.141% of all forms of organizations isn't always matched with the aid of using trends the subject of innovation to assist enhance the advertising overall performance of SMEs the town of Bogor. Where in enhancing the capacity of innovation, it's miles anticipated to synergize with Customer Relationship Marketing or CRM such as numerous information, consumer involvement, long-time period partnerships and technology-primarily based totally trouble fixing in developing enterprise overall performance.
Achieving Competitive Advantage of SMEs in Malang City through Resource Based View, Entrepreneurship Orientation, and Innovation Stevanny Elsa Dyah Ayu Rigan; Cesya Rizkika Parahiyanti
Jurnal Manajemen dan Kewirausahaan Vol 10, No 2 (2022): December 2022
Publisher : University of Merdeka Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26905/jmdk.v10i2.7691

Abstract

This explanatory study aimed to examine the mediating role of innovation in influencing resource-based view strategy and entrepreneurial orientation on competitive advantage. The samples taken in the study were 100 handicraft Small and Medium Enterprises (SMEs) in Malang, Indonesia. The data was collected using a quantitative approach by distributing a survey. Validity and reliability tests have been passed before testing the actual data analysis with SEM-PLS. The results indicate that innovation significantly mediates resource-based view strategy and entrepreneurial orientation on competitive advantage. If SMEs strive to achieve a highly competitive advantage through resource-based view strategies and entrepreneurial orientation, the ability to innovate has an essential role in this relationship. Hence, SMEs need to have good resources and adequate skills to enhance attitudes such as continuously developing innovative products, being brave in taking existing risks, and always making innovations. These strategy options can help the success in achieving a competitive advantage.
Study of Bond Issuer Companies Listed on IDX and on PT Pefindo Rating List: The Effect of Financial and Non-Financial Factors on Bond Rating Dewi Kusumowati; Lebrina Lorince Tangpen
Jurnal Manajemen dan Kewirausahaan Vol 10, No 2 (2022): December 2022
Publisher : University of Merdeka Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26905/jmdk.v10i2.9107

Abstract

The aim of this study is to determine the effect of liquidity, leverage, profitability, bond securities, and maturity variables on bond ratings of entities that issue bonds on the Indonesia Stock Exchange and PT Pefindo's rating list for the period 2019 - 2021. The objects used in this study are all bond issuer companies that have been recorded in PT Pefindo and have complete financial reports on the Indonesia Stock Exchange for 2019 - 2021. There are 11 bond issuer companies used as samples with 3 years of observation so that a sample of 33 is obtained. Sampling is determined by using a purposive sampling, while the insightful strategy utilized is calculated relapse examination. The result shows that liquidity (CR), leverage (DER), profitability (ROA), bond securities and maturity affect on the bond rating. This shows that liquidity, leverage, profitability, bond securities, and maturity have an impact on bond ratings for bond issuer’s entities.
Information Technology and Religiosity as Moderating Variables of the Relationship between Investment Risk-Taking and Firm Performance Wida Purwidianti; Ika Yustina Rahmawati; Lahan Adi Purwanto
Jurnal Manajemen dan Kewirausahaan Vol 10, No 2 (2022): December 2022
Publisher : University of Merdeka Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26905/jmdk.v10i2.8241

Abstract

Study on the impact of investment risk-taking on the performance of small and medium enterprises (SMEs) are still inconsistent. This study provides novelty to the relationship between the two variables by adding moderating variables of information technology and religiosity. This study took a sample of 94 SME owners in Banyumas Regency. The results show that the influence of investment risk-taking and information technology has no significant results. The higher level of religiosity of the SME owners will be able to improve the company's performance. The moderating relationship between information technology and investment risk-taking shows significantly positive results. In contrast, the moderating effect of the religiosity variable will further reduce the effect of investment risk-taking on company performance.
Management Style SMEs Development of Wooden Batik Centre Aryan Torrido
Jurnal Manajemen dan Kewirausahaan Vol 10, No 2 (2022): December 2022
Publisher : University of Merdeka Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26905/jmdk.v10i2.8634

Abstract

Industrial centers are often used as places for small and medium enterprise (SMEs) development activities and sources of regional income. This includes wooden batik centers in the DIY Province, namely in Putat Village, Gunung Kidul Regency, and Sendangsari Village, Bantul Regency. However, the development activities of SMEs in industrial centers in Indonesia were not optimal, one of the reasons is the management strategy. Therefore, this article contains a comparative study of management styles of development activities, using qualitative research methods, with multiple cases.  The results showed that there was a different management style of SMEs development activities in the wooden batik center, where the management style of the wooden batik center SMEs development activity in Putat Village which was applied by the management of Kopinkra Sumber Rejeki Makmur as a center development institution was authoritarian, so the management system tends to be closed. In contrast to the management style of SMEs development activities in the wooden batik center in Sendangsari Village, which is applied by the Sido Katon Cooperative management as a development center institution assisted by the Pokdarwis Institute and BPDW Krebet Binangun, it is democratic, so the management system tends to be open.
Cognitive Dissonance, Business Longevity, and Spiritual Values of Business in Bali Post-Pandemic Ni Made Cantika Putri Aristya Sandy; Auditia Setiobudi; Teofilus Teofilus
Jurnal Manajemen dan Kewirausahaan Vol 10, No 2 (2022): December 2022
Publisher : University of Merdeka Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26905/jmdk.v10i2.7866

Abstract

This study refers to a phenomenon among Balinese business practices that is faced with new situations so that a conflict arises between beliefs and something that must be lived but is considered contrary to attitudes. The new situation is the impact of the pandemic that can affect business continuity. The purpose of this study was to examine the effect of Cognitive Dissonance on Business Longevity and the effect of Cognitive Dissonance on Business Longevity moderated by Spiritual Values. The research method used is quantitative method and purposive sampling as sampling. The data obtained were then processed with SPSS. This study has a sample of 120 respondents who are business practices in Badung, Bali. The results showed that Cognitive Dissonance had a significant effect on Business Longevity. Moreover, there is no moderating effect exerted by Spiritual Value in the relationship between Cognitive Dissonance and Business Longevity. However, this study found that Spiritual Values can have a partial effect on Business Longevity.
Customer Satisfaction Index (CSI) of Gojek User Post Fuel Prices Changes Aloysius Rangga Aditya Nalendra; Slamet Heri Winarno; Agus Priadi; Imelda Sari
Jurnal Manajemen dan Kewirausahaan Vol 10, No 2 (2022): December 2022
Publisher : University of Merdeka Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26905/jmdk.v10i2.8822

Abstract

This study  aims to  examine the correlation between fuel prices and service tariffs towards customer satisfaction. This study is conducted at post fuel price changes. The sample of this study uses Simple Random Sampling as 86 respondents. The result shows that the biggest factor which gives much impact to customer satisfaction is service tariff variable.  The study findings highlight the significant and positive of fuel prices and service tariffs towards consumer service or so-called customer satisfaction.
Analysis of the Associated Factors of Doctor Job Satisfaction at Covid-19 Pandemic Rendi Deva Andra; Ratni Prima Lita; Adila Kasni Astiena
Jurnal Manajemen dan Kewirausahaan Vol 10, No 2 (2022): December 2022
Publisher : University of Merdeka Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26905/jmdk.v10i2.8632

Abstract

The Covid-19 pandemic has caused doctors to have lower job satisfaction compared to the previous period. Preliminary survey conducted at Unand Hospital on health workers, doctor job satisfaction is lower than other health workers. Low job satisfaction among doctors can cause a decrease in hospital service quality. The purpose of this research is to analyze the factors related to the job satisfaction of doctors during the Covid-19 pandemic. The research method used is the quantitative method. Dependent variable in this study is overall job satisfaction, the independent variables are salary, promotion, fringe benefit, supervision, contingent reward, operating conditions, co-workers, nature of work, and communication. The sampling using census conducted on all doctors at Unand Hospital, where 71 doctors met the inclusion criteria. Data was collected by distributing job satisfaction survey (JSS) questionnaires. Univariate and bivariate analysis was used in this study. The result of this study is salary, fringe benefits, and operating procedure has the lowest average of the nine factors of job satisfaction, hospital management should pay attention for this aspect to maintain doctor job satisfaction.
The Effect of Artificial Intelligence (AI) on Human Capital Management in Indonesia Btari Mariska Purwaamijaya; Yogi Prasetyo
Jurnal Manajemen dan Kewirausahaan Vol 10, No 2 (2022): December 2022
Publisher : University of Merdeka Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26905/jmdk.v10i2.9130

Abstract

Human resources in an organization is the capital for the organization and its performance is the main indicator for the organization to achieve its goals. In the current digital era, the shift in human resources is demonstrated by the application of Artificial Intelligence (AI) to organizations in Indonesia, both in companies and in several government organizations. A company has a responsibility to its stakeholders to do the job and get the desired profit. However, no research specifically discusses the analysis of the influence of AI (Machine Learning Algorithm, Deep Learning and  Big Data) on Human Capital Management in Indonesia. This study aims to determine the effect of artificial Intelligence (AI) on Human Capital Management in Indonesia. This sample of this study  is 85 respondents of organizational leaders and human resource managers (HR) in Indonesia. It can be concluded that adoption of Deep Learning and  Big Data has a significant  positive impact on Human Capital Management.

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