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Journal of Management and Business Review
Published by Sekolah Tinggi Manajemen PPM
ISSN : 18298176     EISSN : 25030736     DOI : -
Core Subject : Economy, Science, Social,
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences
Journal of Management and Business Review (JMBR) is a source of scientific information for academia, research institution, government agencies, and industries. We publish research paper on management and business strategy as well as related topics.
Arjuna Subject : -
Articles 217 Documents
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How do Investors React Differently? Dynamic Analysis of Investor Ownership Movement: Evidence from Indonesia Listed Company Ngangi, Syeren Amanda; Kwee, Yohanis Hans
Journal of Management and Business Review Vol 22, No 2 (2025)
Publisher : Research Center and Case Clearing House PPM School of Management

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34149/jmbr.v22i2.825

Abstract

This study aims to dynamically analyze how global macroeconomic, domestic macroeconomic, and microeconomic variables influence the movements of foreign institutional, domestic institutional, and retail investors in Company X. The analysis utilizes monthly secondary data from September 2019 to October 2024, processed using the Vector Error Correction (VEC) model. The variance decomposition result show that the exchange rate is the most significant long-term across investor types. In the short term, the remaining variables affect each investor group differently: (i) GDP primarily impacts foreign institutional investors; (ii) P/E affects both domestic institutional and retail investors. The impulse response function indicates that exchange rate shocks have the greatest influence on investors. The Granger causality test shows significant effects from: (i) exchange rate and GDP to foreign institutional investors, (ii) the exchange rate to domestic institutional investors, and (iii) the Fed rate to retail investors. These findings contribute to the understanding of investor behavior and offer practical insights for developing investor relations strategies for company X.
The Effect of Self-Management on Stress, Security and Job Satisfaction of MSMEs Entrepreneurs in Bandung City Putri, Mediany Kriseka; Wahyuningsih, Usha Fatihah
Journal of Management and Business Review Vol 22, No 2 (2025)
Publisher : Research Center and Case Clearing House PPM School of Management

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34149/jmbr.v22i2.560

Abstract

The Covid-19 pandemic that emerged since 2020 forced MSMEs in Bandung City to find survival strategies amid economic pressures and changes in work routines that trigger stress. This study aims to identify the role of three self-management training practices, excessive workload, and attention to detail in influencing entrepreneurial stress, sense of security, and job satisfaction. The study used a quantitative method with the Partial Least Squares Structural Equation Modeling (PLS-SEM) technique and involved 408 respondents of MSME actors in Bandung City. The results of the analysis showed that workload and attention to detail had a significant effect on stress, sense of security, and job satisfaction. Meanwhile, exercise did not have a significant effect on stress. These findings contribute to the understanding of the importance of self-management in dealing with work pressure in the MSME sector. The implications of this study can be used as evaluation material for MSME actors in managing workload, increasing focus on detail, and reviewing the effectiveness of physical activity as an effort to reduce stress.
The Role Customer Relationship Marketing, Service Quality, Brand Image, and Customer Satisfaction in Customer Loyalty in FMCG Industry Fitriani, Nani; Yafie, Muhammad Fauzan; Laksamana, Patria
Journal of Management and Business Review Vol 22, No 2 (2025)
Publisher : Research Center and Case Clearing House PPM School of Management

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34149/jmbr.v22i2.631

Abstract

Amid the intense competition in the Fast-Moving Consumer Goods (FMCG) industry, companies must continuously seek ways to build long-term relationships with customers to maintain their loyalty. Customer Relationship Marketing (CRM), service quality, brand image, and customer satisfaction are key factors in sustaining customer loyalty. This study aims to analyze the influence of CRM, service quality, brand image, and customer satisfaction on customer loyalty in Indonesia's FMCG industry. This study employed a quantitative method with a sample of 100 respondents in Jakarta representing FMCG consumers. Data were collected through questionnaires distributed to FMCG users in Jakarta. The collected data were processed using SPSS before further analysis. Statistical test results show that the CRM variable has a significant positive correlation with customer loyalty. The service quality variable also has a significant positive correlation with customer loyalty. In contrast, the findings reveal that the brand image variable does not have a positive correlation and does not influence customer loyalty. Similarly, the customer satisfaction variable shows no positive correlation and no significant or strong relationship with customer loyalty. However, CRM, brand image, service quality, and customer satisfaction, simultaneously, have a significant and positive effect on customer loyalty.
Analysis of Quality Attributes and Household Type Moderation on Attitudes and Intentions to Reuse Online Food Delivery Applications Warnida, Ira Puspa; Astuti, Rifelly Dewi
Journal of Management and Business Review Vol 22, No 2 (2025)
Publisher : Research Center and Case Clearing House PPM School of Management

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34149/jmbr.v22i2.637

Abstract

The rapid growth of online food delivery services in Indonesia, driven by the online-to-offline (O2O) business model, highlights the need to understand the factors influencing consumer behavior. This study explores how application-related attributes (e.g., design, trustworthiness, and personalization) and product-related factors (e.g., price, variety, reviews) affect consumers’ perceived value and their intention to continue using food delivery applications. Based on a modified research model from previous study, data was collected through Google Forms from 536 respondents, categorized into single-person and multi-person households. Structural Equation Modelling (SEM) with LISREL was employed to analyze the relationships between variables. The results revealed that design, trustworthiness, and personalization significantly positively influenced perceived value, while convenience, food variety, and reviews had a negative effect. Additionally, user-perceived value positively impacted attitudes and the intention to continue using the app. Moderation analysis indicated significant differences in the effect of attributes between single-person and multi-person households, emphasizing the importance of household composition in consumer behavior. These findings provide valuable insights for food delivery platforms to tailor their offerings and marketing strategies, improving user satisfaction and retention in a competitive market.
The Effect of Tax Aggressiveness on Company Value with Green Accounting as a Moderating Variable Wardani, Dewi Kusuma; Abinowo, Agaphe Christian; Cholifiana, Fina
Journal of Management and Business Review Vol 22, No 2 (2025)
Publisher : Research Center and Case Clearing House PPM School of Management

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34149/jmbr.v22i2.772

Abstract

This study examines, using green accounting as a moderator, how tax aggressiveness affects a company's worth. On the BEI for 2013 - 2022, researchers used mining companies. Purposive sampling yielded 23 companies, or 100 observations, based on the approach. The moderated regression analysis method was applied to analyze the data. This study indicates that tax aggressiveness increases firm value and that the relationship between tax aggressiveness and company value is positively correlated with green accounting. It can be concluded that tax aggressiveness has a positive effect on company value, and green accounting strengthens the relationship between tax aggressiveness and company value. The implication is that tax aggressiveness can reduce a company's reputation and impact its company value. Research is limited to tax aggressiveness, company value, and green accounting as moderating variables. Future researchers are advised to conduct further research using a large sample of companies, adding research periods, and using the most recent period.
Investor Risk Behavior as a Mediator in the Influence of Financial Literacy on Millennial Investment Decisions: Evidence from Makassar, Indonesia Mongan, Claudio Julio; Halik, Johannes Baptista; Lambe, Kristian Hoegh Pride; Irdawati, Irdawati
Journal of Management and Business Review Vol 22, No 2 (2025)
Publisher : Research Center and Case Clearing House PPM School of Management

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34149/jmbr.v22i2.820

Abstract

This study examines how investor risk behavior influences the relationship between millennials' investment choices and financial literacy in Makassar, Indonesia. A structured survey with 96 respondents chosen by purposive sampling was used in a quantitative way. The data was analyzed using Structural Equation Modeling-Partial Least Squares (SEM-PLS). The findings show that financial literacy has no direct impact on investment choices. Nonetheless, it greatly influences investment decisions by having a considerable favorable impact on investor risk behavior. Additionally, the association between financial literacy and investing decisions is positively mediated by investor risk behavior. These findings indicate that financial knowledge alone is insufficient to induce sensible investment behavior unless integrated with risk tolerance. The study enhances behavioral finance by illustrating the interplay of cognitive and behavioral elements in millennial investing. Practical implications include a need for financial literacy initiatives that combine risk management training to strengthen the ability to make decisions in digital investment environments.
RISIKO OPERASIONAL PADA BAGIAN MONEY MARKET TREASURY GROUP DI PT. BANK MNC INTERNASIONAL, TBK JAKARTA Simamora, Saur Costanius
Journal of Management and Business Review Vol 14, No 1 (2017)
Publisher : Research Center and Case Clearing House PPM School of Management

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34149/jmbr.v14i1.35

Abstract

Setiap bank di dalam lingkungan industri perbankan akan menghadapi risiko. Risiko operasional telah menjadi bagian dalam perhatian Bank Indonesia sebagai regulator perbankan di Indonesia. Bank Indonesia mendorong bank-bank di Indonesia agar dapat melakukan tata kelola perusahaan dan manajemen risiko yang baik. Hal ini tidak terkecuali pada bagian pasar uang di Divisi Treasuri. Penelitian ini hendak mengidentifikasi bagaimana profil risiko-risiko operasional apa yang dihadapi Treasuri bagian pasar uang (money market). Diharapkan perusahaan kedepannya dapat melakukan pemetaan, kemudian membuat respon penanganan yang tepat serta pengendalian atas profil risiko-risiko yang dihadapinya disertai dengan sistem pelaporan yang akurat. Hasil identifikasi profil risiko pada bagian pasar uang terdapat 40 risiko yang akan dihadapi oleh PT. Bank MNC Internasional, Tbk. Risiko-risiko operasional yang dihadapi oleh bagian pasar uang tersebut dapat berasal dari internal maupun eksternal. Penyebab risiko operasional yang berasal dari internal terdapat 29 risiko, sedangkan penyebab risiko operasional yang berasal dari eksternal terdapat 11 risiko. Dampak risiko operasional pada bagian pasar uang (money market) dengan menggunakan metode Standardized Approach (SA) sebesar Rp. 29,055,106,469.20. Hal ini menggambarkan modal risiko operasional yang harus dihadapi oleh PT. Bank MNC Internasional, Tbk. PT. Bank MNC Internasional, Tbk hendaknya menerapkan enterprise risk management terintegrasi untuk keseluruhan perusahaan, dimana didalamnya terdapat Divisi Treasuri. Hal ini diawali dengan membuat sistem dan mengumpulkan data-data historis di perusahaan mengenai risiko-risiko yang telah terjadi agar dapat disimpan dengan baik. Every bank within the banking industry will take on risks. Operational risk has been a part of Bank Indonesia concern as national bank regulator in Indonesia. Bank Indonesia encourages every bank to carry out good corporate governance and risk management. This also not limited to the money market in the Tresury Division. This study will (attempt to) elaborate and identify operational risk profiles faced by the the money market in the treasury division; in the hopes that companies will have the tools to plan and establish a correct response to contain various risk profiles that they encounter, along with a detailed and accurate information report. According to the risk profile identification, PT. Bank MNC International will encounter about forty risks. These money market operational risks can come from both internal and external source. Internal contribute about twenty nine risks, where external provides eleven. The impact of operational risks on money market department using the Standardized Approach (SA) Rp 29.055.106.469,20. This illustrates the operational risk capital that must be faced by PT. MNC Bank International, Tbk.It is believed that PT. Bank MNC Internasional, Tbk ought to apply an integrated enterprise risk management for all the branch in the company. The first important step is making a system and by collecting and storing accurate historical risk datas that the company have encountered before.
ONLINE FEATURES AND BUYING INTENTION IN KASKUS Tanimukti, Ivan Prasetya; Widjaja, Fransisca Budyanto
Journal of Management and Business Review Vol 14, No 1 (2017)
Publisher : Research Center and Case Clearing House PPM School of Management

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34149/jmbr.v14i1.36

Abstract

The purpose of this research is to understand the impact of perceived usefulness and service quality on consumers intention to shop in Indonesias largest online community: Kaskus. This research used a survey by distributing 86 questionnaires to respondents in Bandung, aged between 17-26. The questionnaire which is distributed to Kaskus users, is using Likert scale. There are two variables that are considered important in affecting consumers intention to shop in Kaskus: perceived usefulness and service quality. The outcome of this research is that Kaskus users think that perceived usefulness and service qualiy are two variables that could affect their intention to shop in Kaskus. Tujuan dari penelitian ini adalah untuk memahami bagaimana pengaruh dari Perceived Usefulness dan Service Quality terhadap niat konsumen untuk berbelanja di Komunitas Online terbesar di Indonesia, yaitu Kaskus. Penelitian ini merupakan penelitian survey yang dilakukan dengan mendistribusikan sebanyak 86 kuesioner kepada responden di Bandung yang berusia antara 17-26 tahun. Kuesioner dibuat menggunakan skala Likert. Terdapat dua variabel yang diduga kuat berpengaruh terhadap niat konsumen untuk berbelanja di Kaskus. Kedua variabel tersebut adalah Perceived Usefulness dan Service Quality. Dari penelitian yang dilakukan, didapati hasil bahwa Perceived Usefulness dan Service Quality memiliki pengaruh positif terhadap niat konsumen untuk berbelanja di Kaskus.
PENGARUH KUALITAS PRODUK DAN KEUNGGULAN BERSAING TERHADAP KEPUTUSAN PEMBELIAN DENGAN CITRA MEREK SEBAGAI VARIABEL INTERVENING Laura, Netty; Siringo Ringo, Siska Natalia
Journal of Management and Business Review Vol 14, No 2 (2017)
Publisher : Research Center and Case Clearing House PPM School of Management

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34149/jmbr.v14i2.100

Abstract

Penelitian ini ditujukan untuk menjelaskan pengaruh kualitas produk dan keunggulan bersaing terhadap keputusan pembelian dengan citra merek sebagai variabel intervening di Universitas 17 Agustus 1945 Jakarta. Unit analisis dalam penelitian ini adalah mahasiswa pengguna sepeda motor Honda matic. Populasi dalam penelitian ini adalah mahasiswa pengguna sepeda motor Honda matic dengan jumlah 132 sampel dari 198 populasi. Metode pengambilan sampel yang di gunakan di dalam penelitian ini dilakukan dengan menggunakan purposive sampling, dimana pengambilan sampel secara sengaja berdasarkan persyaratan kriteria tertentu. Instrument analisis statistik melalui PLS.3 yang digunakan untuk menguji hipotesis. Hasil penelitian ini yakni kualitas produk berpengaruh positif signifikan terhadap citra merek di Universitas 17 Agustus 1945, keunggulan bersaing berpengaruh positif signifikan terhadap citra merek di Universitas 17 Agustus 1945, kualitas produk berpengaruh positif signifikan terhadap keputusan pembelian di Universitas 17 Agustus 1945, keunggulan bersaing berpengaruh positif signifikan terhadap keputusan pembelian di Universitas 17 Agustus 1945, citra merek berpengaruh positif signifikan terhadap keputusan pembelian di Universitas 17 Agustus 1945, kualitas produk berpengaruh positif tidak signifikan terhadap keputusan pembelian melalui citra merek di Universitas 17 Agustus 1945, dan keunggulan bersaing berpengaruh positif tidak signifikan terhadap keputusan pembelian melalui citra merek di Universitas 17 Agustus 1945. Implikasi penelitian ini PT. Astra Honda Motor perlu berinovasi terus menerus melalui kualitas produk sehingga mampu bersaing dengan perusahaan otomotif sepeda motor lainnya. Keunggulan bersaing yang diciptakan Honda inilah yang mampu menjadikan PT. Astra Honda Motor menjadi penguasa pasar industri otomotif sepeda motor.
PENGARUH ANTESEDEN PERILAKU BERBAGI PENGETAHUAN TERHADAP KEUNGGULAN KOMPETITIF ORGANISASI Jambak, Muhammad Ihsan
Journal of Management and Business Review Vol 14, No 2 (2017)
Publisher : Research Center and Case Clearing House PPM School of Management

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34149/jmbr.v14i2.106

Abstract

Penelitian ini mengkaji pengaruh anteseden daripada Perilaku Berbagi Pengetahuan yang diyakini dapat menjadi salah satu strategi organisasi dalam mempertahankan keunggulan kompetitif yang dimiliki, khususnya di lingkungan organisasi perguruan tinggi. Keunggulan kompetitif organisasi dapat dibentuk dengan mendayagunakan sumber daya internal yang dimiliki, yaitu modal manusia, dengan membentuk pengetahuan organisasi yang unik dan tidak dapat ditiru melalui kegiatan berbagi pengetahuan. Digunakan metoda penelitian kuantitatif dimana sebaran sampel uji dengan taraf kepercayaan 95 persen, dan pengumpulan datanya menggunakan kuesioner. Sampel dipilih secara acak berjumlah 83 orang dipilih dari dosen dan tenaga kependidikan di lingkungan Fakultas Ilmu Komputer, Universitas Sriwijaya Palembang. Analisis data dilakukan menggunakan teknik Structural Equation Modeling dengan bantuan aplikasi SmartPLS, menunjukkan bahwa hipotesa Perilaku Berbagi Pengetahuan berpengaruh terhadap Keunggulan Kompetitif, hipotesa bahwa Niat dan Sikap Individu, Kepemimpinan, dan Penghargaan berpengaruh terhadap Perilaku Berbagi Pengetahuan juga diterima, namun hipotesa Budaya Organisasi berpengaruh terhadap Perilaku Berbagi Pengetahuan ditolak.This research examines the influences of the antecedents of the knowledge-sharing behavior which is believed to be one of the organization's strategies to sustaining their competitive advantages, especially in the higher education organization. The competitive advantage can be established by empowering internal resources owned by the organization, i.e. human capital, with establishment of organizational knowledge that are unique and inimitable through sharing knowledge activities. Quantitative research method is used, where the sample distribution planned with 95 percent level of confidence, and data collected using quesioners. Samples selected randomly totaled 83 people from lecturers and staffs of the Faculty of Computer Science, University of Sriwijaya, Palembang. The data analyses were conducted using Structural Equation Modeling techniques by the SmartPLS application, which shown the hypothesis that the Knowledge Sharing Behavior influence toward Competitive Advantage is accepted, the hypothesis that the Individual Intention and Attitude, Leadership, and Reward, influence toward Knowledge Sharing Behavior are also accepted, but the hypothesis of Organizational Culture influence toward Knowledge Sharing Behavior is rejected.

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