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Journal of Management and Business Review
Published by Sekolah Tinggi Manajemen PPM
ISSN : 18298176     EISSN : 25030736     DOI : -
Core Subject : Economy, Science, Social,
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences
Journal of Management and Business Review (JMBR) is a source of scientific information for academia, research institution, government agencies, and industries. We publish research paper on management and business strategy as well as related topics.
Arjuna Subject : -
Articles 217 Documents
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FAKTOR-FAKTOR PENUMBUH USAHA MIKRO-KECIL (UMK) DI WILAYAH KOTA DAN KABUPATEN BOGOR Warcito, Warcito; Saleh, Amiruddin; Sehabudin, Ujang
Journal of Management and Business Review Vol 13, No 1 (2016)
Publisher : Research Center and Case Clearing House PPM School of Management

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34149/jmbr.v13i1.29

Abstract

Penelitian ini bertujuan untuk mengaji faktor-faktor penumbuh UMK di masyarakat, dengan kasus UMK di wilayah Kota dan Kabupaten Bogor, khususnya UMK yang tergabung dalam Pos Pemberdayaan Keluarga (posdaya). Jumlah responden 100 orang yang tergabung dalam 20 Posdaya, masing-masing 10 Posdaya di Kota Bogor dan 10 Posdaya di Kabupaten Bogor. Responden masing-masing Posdaya berjumlah 5 orang. Penelitian berlangsung dari bulan Juni - September 2015. Pendekatan (metode) yang digunakan adalah metode sustainable business, yang terdiri dari aspek sosial (tingkat pendidikan, akses informasi, motivasi, pengalaman usaha, manfaat bagi lingkungan), aspek ekonomi (pemilikan asset/permodalan, akses pembiayaan, askses bahan baku/barang, pemupukan modal, jaringan usaha), dan aspek lingkungan (penanganan limbah, pemanfaatan libah, perijinan/legalitas usaha, penciptaan wirausaha baru), dengan metode analisis menggunakan metode skoring dengan bobot yang seragam untuk setiap aspek dan masing-masing variabel. Hasil analisis memperlihatkan bahwa faktor-faktor yang mempengaruhi penumbuhan usaha dan bisnis masyarakat adalah faktor sosial, faktor ekonomi, dan faktor lingkungan. Sedangkan dominasi proses dan pola penumbuhan usaha dan bisnis masyarakat di Posdaya dipengaruhi oleh faktor warisan atau turunan. Selanjutnya penumbuhan UMK dipengaruhi oleh motivasi, pengalaman usaha, manfaat bagi masyarakat, pemilikan asset, akses sumber bahan baku, pemupukan modal, jaringan pemasaran, dan penciptaan wirausaha baru. Dalam rangka pengembangan UMK perlu dilakukan pendampingan dan pelatihan bagi pelaku usaha UMK dalam mengakses teknologi, informasi, pasar, dan pembiayaan. Diperlukan upaya untuk meningkatkan motivasi wirausaha di kalangan keluarga dan masyarakat melalui pendampingan, pelatihan dan pemagangan. Fasilitasi pemerintah daerah sangat diharapkan untuk melengkapi aspek perijinan/legalitas usaha dalam meningkatkan dayasaing UMK.
PENERAPAN GOOD CORPORATE GOVERNANCE (GCG) PADA NONGOVERNMENTAL ORGANIZATIONS (NGO) Mawarto, Mawarto
Journal of Management and Business Review Vol 14, No 2 (2017)
Publisher : Research Center and Case Clearing House PPM School of Management

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34149/jmbr.v14i2.98

Abstract

ABSTRAK: Setiap Organisasi yang berorientasi laba maupun non laba dituntut dapat menerapkan Tata Kelola Perusahaan sebagai bentuk akuntabilitas organisasi terhadap para pemangku kepentingan, Penerapan prinsip akuntabilitas dalam Lembaga Swadaya Masyarakat (LSM) menjadi penting karena, LSM adalah lembaga yang bekerja untuk masyarakat dan berdasarkan pada kepercayaan. Secara konsep Tata Kelola Perusahaan meliputi aspek keterbukaan, akuntabilitas, pertanggungjawaban, kemandirian dan kesetaraan namun dalam penelitian ini dibatasi pada aspek akuntabilitas. Hasil penelitian menunjukan bahwa Migrant Institutetelah melaksanakan akuntabilitas sebagai Lembaga Swadaya Masyarakat dengan indikator memiliki struktur organisasi, pembagian tugas pada tingkatan manajemen, persyaratan dan masa jabatan, proses pengambilan keputusan serta dokumentasi notulen rapat, Direktur Eksekutif dan Anggota Eksekutif tidak boleh merangkap jabatan sebagai Aparatur Sipil Negara (ASN). Hal lain yang diperlukan Organ Pendukung pelaksanaan tata kelola perusahaan, seperti Internal Auditor, komite kebijakan resiko.Any profit-oriented and non-profit oriented organization is required to implement Corporate Governance as a form of organizational accountability to all stakeholders. Implementation of accountability principles in Non-Governmental Organizations (NGOs) is important because, NGOs are institutions that work for the community and based on trust. The concept of Corporate Governance includes aspects of openness, accountability, responsibility, independence and equity, but in this study is limited to aspects of accountability. The results of the research show that Migrant Institutehas implemented accountability as Non-Governmental Organization with indicators of organizational structure, division of tasks at management level, requirements and tenure, decision process and documentation of meeting minutes, Executive Director and Executive Member may not concurrently serve as Civil Apparatus State (CAS). Other things that are needed by the Supporting Organizations of corporate governance, such as the Internal Auditor, the risk policy committee.
ANALISIS FAKTOR-FAKTOR YANG MEMPENGARUHI SIKAP SKEPTIS KONSUMEN PADA IKLAN HIJAU (STUDI KASUS PADA MASYARAKAT KOTA PALEMBANG KONSUMEN AIR MINUM DALAM KEMASAN (AMDK) MEREK ADES "PILIH, MINUM, REMUKKAN") Fathiyah, Fenny; Wahab, Zakaria
Journal of Management and Business Review Vol 13, No 1 (2016)
Publisher : Research Center and Case Clearing House PPM School of Management

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34149/jmbr.v13i1.32

Abstract

The number of green advertising has been increasing recently accompanied by the increasing number of environmental problems faced. This research aims to determine the influence of environmental concern, buying behavior, and conservation behavior on skepticism toward green advertising. In addition, this research aims to determine whether customers demographic characteristics (age, gender, and education level) moderate the relationship between factors affecting skepticism toward green advertising. The method used in this research is descriptive and associative. Data has been obtained by distributing questionnaires to 100 respondents that are Palembang residents who are buying and consuming Ades Mineral Water at least once in the last 3 months. Accidental sampling method has been selected to obtain data. The techniques of analysis used include multiple linear regression and moderated regression analysis, while for the processing of the data, SPSS 21 for Windows has been used. The results of this research indicate that: (i) environmental concern was 5,8 percent having significant influence on skepticism toward Ades green advertising, (ii) buying behavior was 19,2 percent having significant influence on skepticism toward Ades green advertising, (iii) conservation behavior was 23.6 percent, having significant influence on skepticism toward Ades green advertising, and (iv) customers demographic characteristics by age and gender moderate (strengthen) the relationship between factors affecting skepticism toward Ades green advertising, while level of education not moderate (strengthen) the relationship between factors affecting skepticism toward Ades green advertising.
Peran Niat Pembelian Online Pada Media Sosial Instagram: Mediasi Advertising Attitude dan Advertising Clicks Wijaya, Siswoyo Ari; Heruwasto, Ignatius
Journal of Management and Business Review Vol 21, No 2 (2024)
Publisher : Research Center and Case Clearing House PPM School of Management

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34149/jmbr.v21i2.546

Abstract

The rapid growth of social media users in Indonesia has prompted researchers to identify factors that impact consumer purchase intentions through advertising click activities, such as informativeness, entertainment, irritation, emotional appeal, credibility, and privacy concerns mediated by advertising attitude. This research examines how informativeness, entertainment, emotional appeal, and privacy concerns simultaneously influence attitudes toward advertising and purchase intentions. This study employed a quantitative approach through an online survey with a sample of 321 respondents residing in major cities in Indonesia. This study applied purposive sampling with individual criteria as Instagram users were exposed to ads within the last month, and the data were analyzed through structural equation modeling. The results of this study show that advertising attitude fully mediates informativeness, entertainment, emotional appeal, and credibility toward advertising clicks, which drive purchase intentions. Meanwhile, irritation and privacy concerns have a negative impact on advertising attitudes. This research proved that Incentives have a direct influence on purchase intention. Suggestions for future researchers need to consider the classification of ad product or service categories so that advertisers can better understand consumer behavior and provide ad impression effectiveness according to the target audience
The Role Customer Relationship Marketing, Service Quality, Brand Image, and Customer Satisfaction in Customer Loyalty in FMCG Industry Fitriani, Nani; Yafie, Muhammad Fauzan; Laksamana, Patria
Journal of Management and Business Review Vol 22, No 2 (2025)
Publisher : Research Center and Case Clearing House PPM School of Management

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34149/jmbr.v22i2.631

Abstract

Amid the intense competition in the Fast-Moving Consumer Goods (FMCG) industry, companies must continuously seek ways to build long-term relationships with customers to maintain their loyalty. Customer Relationship Marketing (CRM), service quality, brand image, and customer satisfaction are key factors in sustaining customer loyalty. This study aims to analyze the influence of CRM, service quality, brand image, and customer satisfaction on customer loyalty in Indonesia's FMCG industry. This study employed a quantitative method with a sample of 100 respondents in Jakarta representing FMCG consumers. Data were collected through questionnaires distributed to FMCG users in Jakarta. The collected data were processed using SPSS before further analysis. Statistical test results show that the CRM variable has a significant positive correlation with customer loyalty. The service quality variable also has a significant positive correlation with customer loyalty. In contrast, the findings reveal that the brand image variable does not have a positive correlation and does not influence customer loyalty. Similarly, the customer satisfaction variable shows no positive correlation and no significant or strong relationship with customer loyalty. However, CRM, brand image, service quality, and customer satisfaction, simultaneously, have a significant and positive effect on customer loyalty.
Investigating the Influence of Indecision on Customer’s Decision Satisfaction Huang, Hui-Hsin
Journal of Management and Business Review Vol 21, No 1 (2024)
Publisher : Research Center and Case Clearing House PPM School of Management

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34149/jmbr.v21i1.473

Abstract

Indecision behavior usually appears in daily life, especially on purchase occasions. This trait in the decision process will influence customers' decision satisfaction. This research proposes a Bayesian model to portray the phenomena of indecision and decision satisfaction. The decision satisfaction is a random variable with the prior density in which the parameter given in the density function is demonstrated as indecision. The empirical data of Google Analytics is used to measure indecision behavior and model calibration. Finally, the conclusion is shown to make an application in actual consumer behavior research. This research can help managers control the tendency of indecision to achieve higher decision satisfaction. In advance, the impact factors of indecision can be investigated to design more incentive and attractive platforms to accelerate the payment process
Motivasi Switching Intention Nasabah Bank Syariah Indonesia (BSI) Wilayah Maluku Utara Pasca Merger di Era Pandemi Covid-19 Hajar, Hasbullah
Journal of Management and Business Review Vol 22, No 1 (2025)
Publisher : Research Center and Case Clearing House PPM School of Management

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34149/jmbr.v22i1.645

Abstract

Technological disruption due to Covid-19 is a challenge for banking sector businesses to maintain the business sustainabiilty, considering that offline service which were initially the focus of best practice, then had to be changed to online services. In an effort to maintain business sustainability, several state-owned sharia banking companies merged to become Bank Syariah Indonesia (BSI), and this is interesting because the merger was carried out at the beginning of Covid-19 in Indonesia. This research aims to identify the influence from E-Channel service variable on the switching intention of BSI customers in North Maluku, moderated by the Covid-19. The population is BSI North Maluku customers. The sampling method used was purposive sampling and a total of 212 respondents were found. This research uses the SEM-PLS analysis method with the consideration that this research tends to be exploratory research. The results of this research show that ease of E-Channel service can reduce the switching intention of BSI customers in North Maluku. Meanwhile, providing easy E-Channel services during Covid-19 force majeure conditions was able to help reduce BSI customers' switching intention but was deemed not statistically significant enough, resulting in the second hypothesis being rejected. The findings in the research show that BSI does not have to consider certain factors to improve its E-Channel service, considering that customer loyalty is fundamentally influenced by the optimality of the E-Channel service itself.
The Analysis of Sustainable Firm Performance in Textiles SMEs in Bogor, Indonesia Liestyana, Yuli; Adella, Nabila Prisma; Wahyuningsih, Tri; Utami, Yekti
Journal of Management and Business Review Vol 21, No 2 (2024)
Publisher : Research Center and Case Clearing House PPM School of Management

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34149/jmbr.v21i2.488

Abstract

Green supply chain management (GSCM) is an environmentally friendly initiative for all stages of the product life cycle, from product design to handling when the product life cycle ends. This research aims to determine the impact of green entrepreneurial orientation, market orientation, and green supply chain management practices on sustainable firm performance. The sample used was textile SMEs in Bogor Regency, with 62 respondents. The technique used for sampling is purposive sampling with the criteria of SMEs applying the green supply chain management concept. Data was collected through a questionnaire and analyzed using PLS (Partial Least Square). The study shows that green entrepreneurial orientation does not affect green supply chain management practices. Market orientation influences green supply chain management practices. Green supply chain management practices influence sustainable firm performance. Green supply chain management practices do not mediate the relationship between green entrepreneurial orientation and sustainable firm performance but do mediate the relationship between market orientation and sustainable firm performance.
Analysis of Quality Attributes and Household Type Moderation on Attitudes and Intentions to Reuse Online Food Delivery Applications Warnida, Ira Puspa; Astuti, Rifelly Dewi
Journal of Management and Business Review Vol 22, No 2 (2025)
Publisher : Research Center and Case Clearing House PPM School of Management

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34149/jmbr.v22i2.637

Abstract

The rapid growth of online food delivery services in Indonesia, driven by the online-to-offline (O2O) business model, highlights the need to understand the factors influencing consumer behavior. This study explores how application-related attributes (e.g., design, trustworthiness, and personalization) and product-related factors (e.g., price, variety, reviews) affect consumers’ perceived value and their intention to continue using food delivery applications. Based on a modified research model from previous study, data was collected through Google Forms from 536 respondents, categorized into single-person and multi-person households. Structural Equation Modelling (SEM) with LISREL was employed to analyze the relationships between variables. The results revealed that design, trustworthiness, and personalization significantly positively influenced perceived value, while convenience, food variety, and reviews had a negative effect. Additionally, user-perceived value positively impacted attitudes and the intention to continue using the app. Moderation analysis indicated significant differences in the effect of attributes between single-person and multi-person households, emphasizing the importance of household composition in consumer behavior. These findings provide valuable insights for food delivery platforms to tailor their offerings and marketing strategies, improving user satisfaction and retention in a competitive market.
Rasio Keuangan Prediktor Kondisi Financial Distress di Masa Pandemi COVID-19 pada Perusahaan Properti dan Real Estate Arnita, Azka Halimah Nur; Ida, Ida
Journal of Management and Business Review Vol 21, No 1 (2024)
Publisher : Research Center and Case Clearing House PPM School of Management

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34149/jmbr.v21i1.478

Abstract

The condition of the Indonesian economy, which is currently unstable due to the COVID-19 pandemic situation, has had an impact on sub-sector companies, especially property and real estate sub-sector companies. The impact felt by companies in the property and real estate sub-sector is when people experience a change in attitude to restrain consumption of long-term asset needs. This research aims to know the effect of CR, TATO, DER, ROA, and operating cash flow on financial distress. The sample collection method uses the purposive sampling method, namely property and real estate sub-sector companies listed on the IDX 2020-2021 and the category of financial distress with negative net profit for two consecutive years. Statistical analysis technique using logistic regression with the help of SPSS 25 with α 5%. The study's results prove that the ratios of CR, DER, and Operating Cash Flow do not affect financial distress. At the same time, TATO has a positive effect, and ROA has a negative effect on a company's financial distress. Companies can maximize their assets to increase sales and net profit so that it can be said to be effective, but companies need to manage the costs incurred for the process of their operational activities. Companies can use TATO and ROA to anticipate financial distress or difficulties.

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