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INDONESIA
Jurnal IPTA
Published by Universitas Udayana
ISSN : 23388633     EISSN : 25487930     DOI : -
Core Subject : Humanities, Art, Social,
Arts Humanities Social Sciences
Jurnal IPTA published twice a year on July and December by The Department of Tours and Travel Studies, Faculty of Tourism, Udayana University, Denpasar Bali. The publication of this journal is a scientific journal in the field of tour and travel research. The manuscript can be research papers, review articles, as well as conceptual, technical and methodological papers on all aspects includes research findings, experimental design, analysis and recent application in tour and travel studies. The scope of these areas include tourist, geographical elements, and tourism industry.
Arjuna Subject : -
Articles 312 Documents
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ANALISIS PREFERENSI WISATAWAN STAYCATION KE DAYA TARIK WISATA DI BADUNG, BALI Vinna Lauw; I Nyoman Sudiarta; Putu Agus Wikanatha Sagita
Jurnal IPTA (Industri Perjalanan Wisata) Vol 10 No 1 (2022): Jurnal IPTA (July 2022)
Publisher : Department of Tour and Travel Studies, Faculty of Tourism, Udayana University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24843/IPTA.2022.v10.i01.p12

Abstract

Staycation is a tourism trend that is currently very popular with people of all ages, including the millennial generation as the potential age group. Almost millennial generation spend their time at Badung Regency to experience staycation. The variety of tourism products and their supporting facilities in Badung Regency will make some preferences. Therefore, this study aims to determine the characteristics and preferences of the millennial generation for tourism products while enjoying staycation in Badung Regency. The sampling technique used purposive sampling method on 100 respondents aimed to Balinese millennial generation. The data analysis technique used descriptive quantitative with cross-tabulation and chi-square test to determine the relationship between variables. The results showed that the major characteristics of millennial generation who do staycations in Badung Regency are female, living in Denpasar City, aged between 19-24 years old, unmarried status, have an undergraduate educational background, work as employe of private company, planning for a vacation, getting information via social media/ internet, doing a staycation with friends, self-organizing the trip, travelling for a night, spending less than IDR. 200,000.00 during the trip, staycation on holidays, and frequently having their staycation in Badung Regency, which is more than 5 times a year. The preferences of the millennial generation who experiencing staycation in Badung Regency are hotel-type accommodation, using motorbike, buying food and beverage at warungs, and choosing beach as their favorite tourism attractions.
ANALISIS KEPUASAN PENUMPANG TERHADAP KUALITAS PELAYANAN PROTOKOL KESEHATAN DALAM PENERBANGAN RUTE DOMESTIK Amanda Hanna Ramadhanty; I Wayan Suardana; NMS. Sofia Wijaya
Jurnal IPTA (Industri Perjalanan Wisata) Vol 10 No 1 (2022): Jurnal IPTA (July 2022)
Publisher : Department of Tour and Travel Studies, Faculty of Tourism, Udayana University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24843/IPTA.2022.v10.i01.p02

Abstract

The quality of service provided by a company is an essential aspect, thus, service quality should be a focal point for every companies management. In this study, the quality of service regarding health protocols provided by airports and airlines to passengers on domestic routes flights is discussed. High quality service is required to increase passenger satisfaction. The purpose of this study is to discover the level of satisfaction of tourists who receive health protocol services on domestic flights. The data collection techniques in this study are observation, questionnaires and literature study. The sampling technique used is accidental sampling. The number of samples used was 90 respondents. The data analysis technique used is quantitative descriptive analysis. Based on the results of the discussion, it has been verified that the health services implemented by airports and airlines on domestic routes have an impact on passenger satisfaction. This means that passengers are satisfied with the health protocol services provided by the airport and airline.
PENGARUH EMPLOYEE COMPENSATION PADA EMPLOYEE PERFORMANCE DI HOSPITALITY INDUSTRY Aditya Pratomo
Jurnal IPTA (Industri Perjalanan Wisata) Vol 10 No 1 (2022): Jurnal IPTA (July 2022)
Publisher : Department of Tour and Travel Studies, Faculty of Tourism, Udayana University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24843/IPTA.2022.v10.i01.p17

Abstract

This research aims to analyse the effect of compensation on employee performance at hospitality Industry. The quantitative method is used to collect the data for this research. The data were collected by using questionnaires and were strengthened by the interview process, presenting the data, and drawing conclusions from the research. Sampling techniques for this study were using purposive sampling, with simple linier regression used to analysed the data. The result of this research shows that compensation given by the company to their employee has a positive with a medium impact and significant on the staff’s performance to work in the hotel.
ANALISIS PENGARUH KUALITAS WEBSITE TERHADAP KEPUTUSAN PEMBELIAN TIKET PADA FAST BOAT BLUEWATER EXPRESS SERANGAN, BALI I Gede Fajar Indrawan; I Made Kusuma Negara; Putu Agus Wikanatha Sagita
Jurnal IPTA (Industri Perjalanan Wisata) Vol 10 No 1 (2022): Jurnal IPTA (July 2022)
Publisher : Department of Tour and Travel Studies, Faculty of Tourism, Udayana University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24843/IPTA.2022.v10.i01.p07

Abstract

This research aims to find out the website quality of BlueWater Express e-commerce website through several stages, namely: identification of dimensions Usability, Information Quality, and Sevice Interaction Quality. Further reviewed how the influence of Website Quality from e-commerce website BlueWater Express can affect the decision to purchase BlueWater Express fast boat tickets. Data collection techniques using observations, interviews, questionnaires, literature studies, and documentation. Data collection techniques use non-probability sampling with accidental sampling procedure. Analysis techniques using qualitative descriptive analysis and multiple linear regression analysis. The results of this study showed that the Usability dimension (x1) had a positive and significant effect of 0.000 on the purchase decision (y), the Information Quality dimension (x2) had a positive and significant effect of 0.000 on the purchase decision (y), the dimension of Sevice Interaction Quality (x3) has a positive and significant effect of 0.000 on purchasing decisions (y), and the three dimensions of Usability (x1), Information Quality (x2), and Sevice Interaction Quality (x3) simultaneously positively affect purchasing decisions (y). From the Website Quality, information quality is the biggest factor influencing the decision of tourists to buy BlueWater Express fast boat tickets directly on the BlueWater Express e-commerce website itself. This is because the information presented on the BlueWater Express website is always up to date and can be accounted for.
BACK MATTER JURNAL IPTA VOL. 10 NO. 1 2022 Editorial Team Jurnal IPTA
Jurnal IPTA (Industri Perjalanan Wisata) Vol 10 No 1 (2022): Jurnal IPTA (July 2022)
Publisher : Department of Tour and Travel Studies, Faculty of Tourism, Udayana University

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

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PENGARUH MOTIVASI EXISTENCE, RELATEDNESS, GROWTH (ERG) TERHADAP RESILIENSI PRAMUWISATA BALI PADA ERA MENUJU NEW NORMAL Theresia Mardiani Tirza Poriesti; LGLK. Dewi; NGAS. Dewi
Jurnal IPTA (Industri Perjalanan Wisata) Vol 10 No 1 (2022): Jurnal IPTA (July 2022)
Publisher : Department of Tour and Travel Studies, Faculty of Tourism, Udayana University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24843/IPTA.2022.v10.i01.p13

Abstract

COVID-19 pandemic affects tourism actors, one of which is tour guides who are in direct contact with tourists. In order to survive, it is necessary to have resilience and motivation from within the Bali tour guides. This study aims to determine the characteristics and motivations of ERG possessed and the influence of these motivations on the resilience of Bali tour guides in the era towards the new normal. The sampling technique used is cluster sampling with a total of 258 Bali tour guide respondents who is living in Denpasar City. Data collection techniques using questionnaires and literature study and data analysis using simple regression method. The result show that the characteristics are dominated by male, age range 21-30 years, the last formal education is college and the length of time working is more than 4 years. In addition, there is a positive influence of motivation on resilience in the era towards the new normal where the influence of motivation as much as 2.3% on resilience, the rest is influenced by other unknown factors. Overall, the motivation variable is high, where growth needs are in the highest position and existence needs are in the lowest position, so they still need government assistance and HPI in the form of training programs. While the resilience variable is high where the equity aspect is in the highest position and the perseverance aspect is in the lowest position so it is necessary to increase the perseverance and self-discipline of Bali tour guides.
PENGARUH PROMOSI INSTAGRAM TERHADAP KEPUTUSAN BERKUNJUNG WISATAWAN MILLENIAL DOMESTIK KE CURUG CIHERANG BOGOR Erika Arifin; I Putu Sudana; Putu Agus Wikanatha Sagita
Jurnal IPTA (Industri Perjalanan Wisata) Vol 10 No 1 (2022): Jurnal IPTA (July 2022)
Publisher : Department of Tour and Travel Studies, Faculty of Tourism, Udayana University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24843/IPTA.2022.v10.i01.p03

Abstract

Social media is considered the most effective media in promoting both goods and services. One form of social media used for tourism promotion is Instagram which is a photo and video sharing application. Curug Ciherang uses Instagram as a promotional medium that can bring tourists from various regions in search of information about Curug Ciherang. The purpose of this study was to determine the effect of Instagram social media promotion on the visiting decision of domestic tourists millennial to Curug Ciherang. This study used mixed methods techniques which include qualitative and quantitative descriptive analysis. The sampling technique was taken by purposive sampling with a total of 100 respondents of domestic millennial tourists who had visited Curug Ciherang. Data collection techniques in this study by observation, interviews, questionnaires, literature study, and documentation. This research uses validity test, reliability test, simple linear regression analysis test, classical assumption test, t test, and determination test with the help of SPSS version 24 software for Windows. The results of the research based on the t-test showed that the significance value was 0.000 <0.05 and the t-count value was 11.868> t-table 1.985. So that promotion on social media Instagram has a positive effect on the visiting decision of domestic millennial tourists to Curug Ciherang. The magnitude of the coefficient of determination is equal to 59%.
PENERAPAN TECHNOLOGY ACCEPTANCE MODEL PADA RANCANGAN BUKU ELEKTRONIK PANDUAN PERJALANAN WISATA SEJARAH KOTA BANDUNG Melissa Shasya Bonita; Eko Susanto; Deddy Sobarna Sutaji
Jurnal IPTA (Industri Perjalanan Wisata) Vol 10 No 1 (2022): Jurnal IPTA (July 2022)
Publisher : Department of Tour and Travel Studies, Faculty of Tourism, Udayana University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24843/IPTA.2022.v10.i01.p18

Abstract

Historical tourism resources are one of the comparative and comparative advantages of Bandung city to other tourist destinations in Indonesia. The special characteristic of historical tourism is that the power of narratives poses a broader need for means of interpretation in the form of travel guides. Through the application of Technology Acceptance Model (TAM), this applied research reveals the process of designing electronic guidebooks that can be used as a means of interpretation for historical tourism visitors in The City of Bandung. The method of design with descriptive writing pattern is used to produce research reports on the design of electronic guidebook products in Bandung. This applied study has gathered opinions from 132 respondents through the dissemination of questionnaires about the components of travel guidebooks in accordance with the concept of Technology Acceptance Model (TAM) which is then analyzed descriptively. This applied research has resulted in a travel guidebook product and an understanding that tourists have a need for travel guidebooks that are easy to use and useful for themselves.
PENGARUH ATRIBUT PRODUK WISATA TERHADAP KEPUASAN WISATAWAN NUSANTARA KE PANTAI MELASTI, BADUNG PADA MASA PANDEMI COVID-19 Farhanul Huda; NGAS. Dewi; Putu Agus Wikanatha Sagita
Jurnal IPTA (Industri Perjalanan Wisata) Vol 10 No 1 (2022): Jurnal IPTA (July 2022)
Publisher : Department of Tour and Travel Studies, Faculty of Tourism, Udayana University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24843/IPTA.2022.v10.i01.p08

Abstract

This study focuses on the influence of tourism product attributes on the satisfaction of domestic tourists visiting Melasti Beach Tourist Attractions during the Covid-19 Pandemic. Attractions, facilities and accessibility are important attributes in tourism areas to shape and increase or maintain tourist satisfaction for the long term and sustainable. The purpose of this study is to determine the effect of Tourism Product Attributes (Attraction, Amenity, Accessibilities) on the satisfaction of domestic tourists who visit Melasti Beach Tourist Attractions during the Covid-19 Pandemic. This study uses a non-probability sampling technique with a special technique of purposive sampling. The sampling technique used in this research is online using google form. The number of samples in this study were 100 samples, which were determined based on the slovin formula with the number of domestic tourists visiting Melasti Beach. The analysis technique in this research is quantitative descriptive analysis. The results of the study based on the results of the t test showed that partially the attraction and facility variables had a significant influence on the satisfaction of domestic tourists visiting Melasti Beach in Badung Regency during the Covid-19 Pandemic. Meanwhile, the accessibility variable does not have a significant effect on the satisfaction of domestic tourists visiting Melasti Beach in Badung Regency during the Covid-19 Pandemic. Based on the results of the F test, it shows that simultaneously the attributes of tourism products have a positive and significant effect on the satisfaction of domestic tourists who visit the Melasti Beach Tourist Attraction in Badung Regency during the Covid 19 Pandemic by 31% obtained from the results of the determination analysis.
PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN WISATAWAN NUSANTARA DI PELABUHAN TELAGA PUNGGUR BATAM PADA ERA NEW NORMAL Ade Sri Anisha Br Sitepu; I Made Sendra; IGPB. Sasrawan Mananda
Jurnal IPTA (Industri Perjalanan Wisata) Vol 10 No 1 (2022): Jurnal IPTA (July 2022)
Publisher : Department of Tour and Travel Studies, Faculty of Tourism, Udayana University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24843/IPTA.2022.v10.i01.p14

Abstract

Covid-19 Pandemic impacted in various activites carried out with observe to the principle of 3M. Telaga Punggur Seaport as facilities and infrastructure tourists applied health protocols 3M. in the conditions at the field found out that there are still many tourists who do not obey the regulations such as wearing the masks, and the incompleteness of 3M facilities that causes many complaints from tourists. This study aims to find out the influence of service quality to the satisfaction of Indonesian tourists at Telaga Punggur Seaport. This type of research used in this research is descriptive quantitative technique and using simple linear regression. Data collection technique in this research using observations, interviews, documentation, literature studies, and questionnaires were distributed to 100 domestic tourists who had used Telaga Punggur Seaport in the era of the pandemic Covid-19 pandemic. Sampling techniques using purposive sampling techniques. This study using SPSS 25 as data analysis tool. The results showing that the quality service that consist of tangibles, Reliability, Responsiveness, Assurance, and Emphaty significantly influenced the variable satisfaction of tourists in the amount of 42.4%. The level of quality of service in Telaga Punggur Port is relatively good. Just need to increase the dimensions of physical evidence on the health protocol facility indicators because it is still in the range of sufficient/hesitant. It is expected that Telaga Punggur Seaport improves the quality of service bt adding health protocol tools such as thermo gun, hand sanitizer, and physcal distancing.

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