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All Journal Jurnal Penelitian Saintek Teika JSI: Jurnal Sistem Informasi (E-Journal) JUTI: Jurnal Ilmiah Teknologi Informasi Jurnal Ilmu Komputer dan Agri-Informatika Jurnal Edukasi dan Penelitian Informatika (JEPIN) Jurnas Nasional Teknologi dan Sistem Informasi Annual Research Seminar ANDHARUPA Sistemasi: Jurnal Sistem Informasi Information System for Educators and Professionals : Journal of Information System Syntax Literate: Jurnal Ilmiah Indonesia JOURNAL OF APPLIED INFORMATICS AND COMPUTING SELAPARANG: Jurnal Pengabdian Masyarakat Berkemajuan METHOMIKA: Jurnal Manajemen Informatika & Komputerisasi Akuntansi Halaman Olahraga Nusantara : Jurnal Ilmu Keolahragaan Jurnal ULTIMA InfoSys Jurnal Teknologi Sistem Informasi dan Aplikasi Jurnal Ilmiah Media Sisfo JURIKOM (Jurnal Riset Komputer) JURTEKSI Seminar Nasional Keperawatan JOISIE (Journal Of Information Systems And Informatics Engineering) JUSIM (Jurnal Sistem Informasi Musirawas) Jurnal Teknologi Komputer dan Sistem Informasi Jurnal Teknologi Dan Sistem Informasi Bisnis Jurnal Teknologi Informasi, Komputer, dan Aplikasinya (JTIKA ) JOURNAL OF INFORMATION SYSTEM RESEARCH (JOSH) Sriwijaya Journal of Informatics and Applications REKA ELKOMIKA: Jurnal Pengabdian kepada Masyarakat KLIK: Kajian Ilmiah Informatika dan Komputer Konstelasi: Konvergensi Teknologi dan Sistem Informasi Jurnal Algoritma SmartComp Jurnal Medika: Medika The Indonesian Journal of Computer Science JTKSI (Jurnal Teknologi Komputer dan Sistem Informasi) Jurnal Komtika (Komputasi dan Informatika)
Oktadini, Nabila Rizky
Universitas Sriwijaya
Agriculture, Biological Sciences & Forestry Arts Humanities Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Dentistry Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Medicine & Pharmacology Nursing Public Health Social Sciences Other

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Journal : JOURNAL OF APPLIED INFORMATICS AND COMPUTING

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User Experience Evaluation of YouTube Website Using Eye Tracking Method Larasati, Salsabila; Putra, Pacu; Oktadini, Nabila Rizky; Meiriza, Allsela; Sevtiyuni, Putri Eka
Journal of Applied Informatics and Computing Vol. 9 No. 1 (2025): February 2025
Publisher : Politeknik Negeri Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30871/jaic.v9i1.8743

Abstract

YouTube is one of the most popular social media in Indonesia, with one of its features being the Clip Feature, which allows users to share 5-60 seconds video snippets, but many users still experience difficulty in accessing this feature. Based on a survey of more than 130 respondents, 60% were unaware of the Clip Feature, 85% had never used it, and 75% had difficulty finding its location in the YouTube interface. This research aims to evaluate the user experience in accessing the Clip Feature on the YouTube website using the Eye Tracking method, as well as analyzing user attention patterns. Through the RealEye.io tool, the results show that the quality of the test data is very good, with an average E-T data integrity value of 90.33% and gaze on screen of 89.73%. Heatmaps and gaze plot analysis show that respondents' attention patterns tend to show confusion, especially when looking for the Clip feature. This is supported by the results of the attention & emotion graphs analysis, which overall show that the average attention level of respondents is at 0.318, with an increase in the emotion of surprise experienced by respondents more than the emotion of happy. Although the Clip Feature offers significant benefits, users still experience difficulties in accessing it, which results in a decreased user experience. This research is expected to provide new recommendations in improving the user experience of YouTube website, specifically to make the Clip feature more accessible and effective to use.
Capability Level Assessment of IT Governance in the SIAP KOJA Application Using the COBIT 2019 Framework Widasari, Yesya Najwa; Oktadini, Nabila Rizky
Journal of Applied Informatics and Computing Vol. 9 No. 6 (2025): December 2025
Publisher : Politeknik Negeri Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30871/jaic.v9i6.11433

Abstract

This study assesses the IT governance capability of the SIAP KOJA application at the Jambi City Department of Communication and Informatics (Diskominfo). SIAP KOJA was introduced to strengthen attendance discipline, transparency, and accountability through geofencing and biometric features. Using the COBIT 2019 framework, the assessment aligns IT processes with institutional objectives and focuses on two key processes: APO11 (Manage Quality) and BAI05 (Manage Organizational Change Enablement). Data were collected through a literature review, interviews, observations, and a structured questionnaire based on the COBIT 2019 Process Assessment Model. The sample comprised five personnel from Diskominfo’s Informatics Applications Division, purposively selected for their direct involvement in planning, development, and operations. Results indicate Level 3 (Defined) capability for both APO11 and BAI05 with standards documented. At Level 4, APO11 reached 75.56% (Largely Achieved) and BAI05 reached 76.00% (Largely Achieved). Because these fall below the ≥85% “Fully Achieved” threshold, progression was halted, and the capability level remains Level 3. Limitations in structured measurement and continuous monitoring contribute to a two-level gap from the Level 5 (Optimizing) target. The study recommends formalizing a quality management system with service-level agreements and performance indicators; strengthening outcome-based change management through compliance audits and systematic user feedback; and institutionalizing lessons learned. These improvements are essential for enhancing governance capability, ensuring system reliability, and supporting successful digital transformation in local government.
Co-Authors A.A. Ketut Agung Cahyawan W Afif, Hasnan Ahmad Ardin Fariska Ahmad Rifai Aisyah Filza Aliyah Akbaroka, Leo Ali Bardadi Allsela Meiriza Allsela Meiriza Allsela Meiriza Allsela Meiriza Allsela Meiriza, Allsela Allsela Meriza Alsella Meiriza Alvi Syahrini Utami Amanda, Bella Rizkia Annisa Tri Ning Tyas Apriansyah Putra Ari Wedhasmara Arnan, Sefian Ayu, Nabila Riska Az Zahra, Cindy Putri Bayu Wijaya Putra Buchari, Muhammad Ali Bunga Ayu Ferdiyanti Danar Feriano Dedy Kurniawan Deni Lidianti Dian Palupi Rini Dinda Lestarini Dinna Yunika Hardiyanti Dwi Rosa Indah Endang Lestari Ruskan Endang Lestari Ruskan Fadhlan Jiwa Hanuraga Faizah, Ovie Nur Fatimah Salsabila Fika Febrika Fiqih Alfito Firda, Hiliah Gilbert Frans Wijaya Gumay, Naretha Kawadha Pasemah Gusti Barata Helmalia Sandy Idpal, Idpal Indriani, Arizanti Randa Irmawati Irmawati Jefven Fernando Larasati, Salsabila Letty Latifani Arifah M Ferlian Sijadah M Rudi Sanjaya M, Nys Marliza Tiara Mahendra, Calvin Marjusalinah, Anna Dwi Mastura Diana Marieska Maulida, Mutia Nadra Meiriza, Viola Meitiana Audya Muhamad Edric Rasyid Muhammad Aidil Fitri Syah Muhammad Ali Buchari Muhammad Ihsan Muhammad Ihsan Muhammad Rizkiansyah Muklis Febriadi Mulyadi Mulyadi Nabila Riska Ayu Nadia Anggraini Neza Purnamasari Novi Yusliani Pacu Putra Padlefi, Muhamad Riza Putri Eka Sevtiyuni Putri Eka Sevtiyuni Putri Eka Sevtiyuni Putri Eka Sevtiyuni Putri Eka Sevtiyuni Putri Eka Sevtiyuni Putri Eka Sevtyuni Putri, Nyayu Dwi Tarisa Rabiatul Adawiyah Rahma, Syabilla Mutia Ramadhan, Kumara Aditya Ramadhan, Muhammad Gilang Rani Mardiah Rezeki, Yunika Tri Riska Yunita Rizka Rahmadhani Rugaiyah Balqis Sakinah Sakinah Saputri, Sonia Dwi Sarifah Putri Raflesia, Sarifah Putri Sevtiyuni, Putri Eka Silvia, Nyimas Simarmata, Ruth Helen Sukemi Sukemi Supriyanto, Anatasya Clara Susanti, Helen Wahyudi, Muhammad Iqbal Widasari, Yesya Najwa Yunita Yunita Yunita Yunita Yunita Yunita Zaki Nugraha Muhammad