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The Influence Of Perceived Quality On Repurchase Intention With The Mediating Customer Satisfaction And Perceived Value Of Cosmetic Products In Jabodetabek Purnamasari, Dita Satriana; Fadli, Jul Aidil
Jurnal Ilmiah Manajemen Kesatuan Vol. 11 No. 3 (2023): JIMKES Edisi Desember 2023
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37641/jimkes.v11i3.2311

Abstract

The increasing development of cosmetic products leads to fierce business competition. Cosmetic products are a basic necessity for women and part of a woman's lifestyle to look beautiful and confident. Almost all women depend on cosmetic products. This study aims to determine the effect of perceived quality, customer satisfaction and perceived value on repurchase intention. This research was conducted on female customers aged 17 years and over who have experience more than 2 times buying cosmetic products for at least the last 6 months in Jabodetabek. The sampling method used purposive sampling with a total sample of 95 respondents. The number of statements given to respondents was 19 statement items. The results of this study indicate a significant effect on perceived quality on customer satisfaction and perceived quality on perceived value, as well as an insignificant effect on customer satisfaction on repurchase intention, perceived value on repurchase intention and perceived quality on repurchase intention. Keywords: Perceived Quality, Customer Satisfaction, Perceived Value, Repurchase Intention
Effect Of Ease Of Use Of Application, E-Service Quality And Benefit Perception Of E-Wallet Application On Customer Satisfaction Liana, Eva; Fadli, Jul Aidil
Jurnal Ilmiah Manajemen Kesatuan Vol. 11 No. 3 (2023): JIMKES Edisi Desember 2023
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37641/jimkes.v11i3.2312

Abstract

Current developments have brought many significant changes in human life, one of which is in making payments when transactions are made by people who have started to switch to non-cash. Evidenced by the existence of an electronic transaction system called fintech. Financial Technology (fintech) was created by the world of the financial services industry with technology to operate financial mechanisms more easily through smartphones using electronic wallets (E-Wallet). This study aims to determine the effect of application ease of use, e-service quality and perceived benefits on customer satisfaction. This research was conducted on e-wallet application users aged 17 to > 35 years. The sampling method used purposive sampling with a total sample of 105 respondents. The number of statements given to respondents was 21 statement items. The data analysis technique used in this research is descriptive analysis, validity test, reliability test, classical assumption test and multiple linear regression analysis. The results of the research based on the analysis that has been carried out are that the ease of use of the application has a negative and insignificant effect on customer satisfaction, e-service quality has a positive and significant effect on customer satisfaction, and perceived benefits have a positive and significant effect on customer satisfaction. Keywords:Ease of Use of Applications, E-Service Quality, Perceived Benefits, Customer Satisfaction
Peer-To-Peer Lenders and Banks: Compete or Complement? A Position Paper Fadli, Jul Aidil
Jurnal Informatika Ekonomi Bisnis Vol. 4, No. 4 (December 2022)
Publisher : SAFE-Network

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (257.492 KB) | DOI: 10.37034/infeb.v4i4.207

Abstract

This paper is a position paper that aims to identify whether the presence of P2P lending is a problem for banking companies or vice versa. We answer this question through three approaches: in terms of business models, SWOT analysis, the risks faced by them, and market segmentation. Our identification shows that due to its easy communication channel (the Internet) and affordable infrastructure, P2P lenders are a competitive rival. P2P lenders should move to a niche market that is still available, namely SME financing. These SMEs are then expected to become more mature and bankable so that they can get financing from banks to grow bigger. They have qualified capabilities for this segment and capable technology. This could be their competitive advantage over banks. Banks operate in safe segments for them to avoid bank panics, bank runs, and economic instability. Meanwhile, banks can engage in other market segments, such as housing finance, commercial, and corporate financing. This synergy will have a harmonious impact on economic progress.
Pengaruh Kualitas Pelayanan Terhadap Loyalitas Pelanggan Dengan Pemediasi Nilai Yang Dirasakan dan Kepuasan Pelanggan Rizky Sihaloho; Jul Aidil Fadli
COMSERVA : Jurnal Penelitian dan Pengabdian Masyarakat Vol. 4 No. 6 (2024): COMSERVA : Jurnal Penelitian dan Pengabdian Masyarakat
Publisher : Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/comserva.v4i6.2504

Abstract

Pada penelitian ini mendalami hubungan antara Kualitas Pelayanan, Kepuasan Pelanggan, Nilai Yang Dirasakan, dan Loyalitas Pelanggan. Menjadi fokus dalam penelitian ini adalah bagaimana pengaruh Kualitas Pelayanan terhadap Loyalitas Pelanggan yang dimediasi oleh Kepuasan Pelanggan dan Nilai Yang Dirasakan pada nasabah Bank aktif di Indonesia. Tujuan dari penelitian ini adalah untuk mengetahui dampak, apakah kualitas Pelayanan mempengaruhi loyalitas pelanggan yang dimediasi oleh variabel kepuasan pelanggan, nilai yang dirasakan pada bank BCA. Analisis yang digunakan dalam penelitian ini adalah Structural Equation Model-Partial Least Square (SEM-PLS) dengan metode kuantitatif dan tehnik purposive sampling. Pada penelitian ini melibatkan 135 responden yang menjadi nasabah aktif BCA pada wilayah Bekasi dan Jakarta. Hasil penelitian menunjukkan bahwa Kualitas Pelayanan memiliki dampak positif terhadap Kepuasan Pelanggan, Kualitas Pelayanan memiliki dampak positif terhadap Nilai Yang Dirasakan, Kualitas Pelayanan memiliki dampak positif terhadap Loyalitas Pelanggan, Kepuasan Pelanggan memiliki dampak positif terhadap Loyalitas Pelanggan, Nilai Yang Dirasakan memiliki pengaruh positif terhadap Loyalitas Pelanggan. Implikasi manajerial dari penelitian ini adalah manajemen harus memprioritaskan peningkatan kualitas Pelayanan sebagai strategi utama untuk meningkatkan loyalitas pelanggan.
The Importance of Digital Financial Literacy in Cyrptocurrency Investment: A Qualitative Study Fadli, Jul Aidil
Jurnal Informatika Ekonomi Bisnis Vol. 6, No. 4 (December 2024)
Publisher : SAFE-Network

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37034/infeb.v6i4.941

Abstract

This research aims to examine the role of digitial financial literacy in cryptocurrency investment activities. This research is a qualitative study through interviews with two key informants who have qualified experience in the field of investing in cryptocurrency. The study shows that digital financial literacy plays an important role in investing, especially in the technology-driven cryptocurrency space. Therefore, it is important for investors to have a good understanding and experience before choosing cryptocurrencies as part of their investment portfolio. From a government perspective, it is important to spread the understanding that financial literacy is an important part of investing. These findings also support the continuation of the government's programme to make digital financial literacy part of the roadmap in Indonesia's National Financial Literacy Strategy.
The Importance of Digital Financial Literacy in Cyrptocurrency Investment: A Qualitative Study Fadli, Jul Aidil
Jurnal Informatika Ekonomi Bisnis Vol. 6, No. 4 (December 2024)
Publisher : SAFE-Network

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37034/infeb.v6i4.941

Abstract

This research aims to examine the role of digitial financial literacy in cryptocurrency investment activities. This research is a qualitative study through interviews with two key informants who have qualified experience in the field of investing in cryptocurrency. The study shows that digital financial literacy plays an important role in investing, especially in the technology-driven cryptocurrency space. Therefore, it is important for investors to have a good understanding and experience before choosing cryptocurrencies as part of their investment portfolio. From a government perspective, it is important to spread the understanding that financial literacy is an important part of investing. These findings also support the continuation of the government's programme to make digital financial literacy part of the roadmap in Indonesia's National Financial Literacy Strategy.
The Effect Of Service Quality And Destination Image On Return Visit Intention Through Tourist Satisfaction Sumarni, Iseu; Baskara, Ika; Fadli, Jul Aidil
Jurnal Ilmiah Manajemen Kesatuan Vol. 12 No. 6 (2024): JIMKES Edisi November 2024
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37641/jimkes.v12i6.2861

Abstract

This study aims to determine how service quality and destination image affect revisit intention by considering satisfaction as mediation. This research uses quantitative methods, with data collection techniques in the form of surveys, by distributing questionnaires to respondents online. This study successfully collected a sample of 100 respondents and analyzed using Structural Equation Modeling (SEM) with a variant or component-based approach with Partial Least Square (PLS). The results prove that all relationships have a positive effect, including the mediating role of tourist satisfaction in the indirect effect between service quality and revisit intention and the mediating role of tourist satisfaction in the indirect effect between destination image and revisit intention. This managerial implication can be used as a reference material to increase the intention to visit again by creating a marketing strategy, implementing several new policies, to optimize the role of satisfaction as a mediator so that tourism managers can maintain quality service, and a pleasant experience through destination image, according to what consumers want and expect. Keywords: Image Destination, Revisit Intention, Service Quality, Tourist Satisfaction.
PENGARUH KNOWLEDGE SHARING TERHADAP INNOVATIVE WORK BEHAVIOR PADA PEGAWAI PEMERINTAH DAERAH KOTA BEKASI Afilia Filaili Wahyuni; Jul Aidil Fadli
Jurnal EL-RIYASAH Vol 14, No 2 (2023): Desember 2023
Publisher : Sultan Syarif Kasim State Islamic University, Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24014/jel.v14i2.28761

Abstract

Di dalam organisasi, kegiatan knowledge sharing memiliki peranan yang sangat penting untuk meningkatkan pengetahuan, keterampilan dan pengalaman anggotanya dalam bekerja. Tujuan penelitian ini adalah untuk mengeksplorasi lebih lanjut terkait pengaruh knowledge sharing terhadap innovative work behavior, baik secara langsung maupun yang di mediasi oleh functional flexibility, occupational self-efficacy, dan psychological empowerment. Penelitian ini dilakukan pada Pegawai Pemerintah Daerah Kota Bekasi yang tepatnya bekerja di Lingkungan Kantor Walikota Bekasi dengan menggunakan desain penelitian deskriptif kausalitas dan pendekatan metode kuantitatif dengan teknik purposive sampling. Data dikumpulkan dari 100 responden yang terbagi dalam empat unit kerja, yakni Dinas Pemberdayaan Perempuan dan Perlindungan Anak (DPPPA), Dinas Ketahanan Pangan Pertanian dan Perikanan (DKPPP), Badan Perencanaan Pembangunan dan Penelitian Pengembangan Daerah (Bappelitbangda), dan Dinas Lingkungan Hidup (DLH). Penelitian ini dianalisis dengan model konseptual menggunakan Structural Equation Modeling (SEM). Temuan dari penelitian ini mengungkapkan entrepreneurial leadership dapat meningkatkan knowledge sharing dan knowledge sharing dapat meningkatkan innovative work behavior dengan functional flexibility, occupational self-efficacy, dan psychological empowerment dalam pengaruh langsung maupun pengaruh tidak langsung secara positif.
The Role of investment opportunity set between profitability and debt policy Mahrita, Ani; Fadli, Jul Aidil
JEMBA: Jurnal Ekonomi Pembangunan, Manajemen & Bisnis, Akuntansi Vol. 5 No. 1 (2025): JEMBA : Jurnal Ekonomi Pembangunan, Manajemen dan Bisnis, Akuntansi
Publisher : Fakultas Ekonomi dan Bisnis, Universitas Palangka Raya (UPR)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52300/jemba.v5i1.21141

Abstract

This study aims to analyze the effect of profitability on debt policy in mining sector companies listed on the BEI in 2021-2023 with investment opportunity set as moderating variable. This research method used quantitative methods with the secondary data in the form of financial reports. The sampling technique used purposive sampling with a total sample of 34 mining sector companies listed on the IDX in 2021-2023 that meets with sample criteria. The data obtained was analyzed using the IBM SPSS application tool version 27. Results of this research show that profitability has a negative significant effect on debt policy, while investment opportunity set could not moderate the relationship between profitability on debt policy. The set of investment opportunities owned by mining sector companies could not weaken or strengthen the relationship between the profitability owned and the company's debt policy.The higher of the profitability of a mining sector company, the more it reduces the company's debt level.
Diversification, risk, and performance: Do the type of family and state ownership matter? Fadli, Jul Aidil
Journal of Enterprise and Development (JED) Vol. 5 No. 3 (2023): Journal of Enterprise and Development (JED)
Publisher : Faculty of Islamic Economics and Business of Universitas Islam Negeri Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20414/jed.v5i3.8253

Abstract

Purpose — This study aims to examine the roles of the ultimate owners, i.e., family and state, as moderating factors on the relationships between bank diversification, risk, and performance. To capture different aspects of diversification, we consider bank income, loan, deposit, and asset diversifications.Method — The data analysis technique employed in this research is multiple regression in the form of pooled regression. The data were sourced from the financial statements of 53 banks in Indonesia. It is worth noting that the data used in this study comprise panel data, which combines time series and cross-sectional data. This utilization of panel data serves to increase the depth of observation in the research.Result — Income diversification provides benefits to banks in the form of risk reduction and performance improvement. On the other hand, loan, deposit, and asset diversifications have a negative impact on banks by enhancing risks and degrading performance. Furthermore, ownership of the bank by the family and the state negatively impacts income diversification, possibly due to the lack of ultimate expertise, which results in limitations in transferable skills. In contrast, ownership of the bank by the family can weaken the positive effects of loans and assets.Contribution — This study provides significant insights into the development of banking research, offering a more comprehensive measure of diversification in terms of income, loans, deposits, and assets. Moreover, this study measures bank ownership through ultimate ownership, which can reveal the actual ownership of the bank.