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All Journal Perspektif : Jurnal Ekonomi dan Manajemen Universitas Bina Sarana Informatika Paradigma Jurnal Pilar Nusa Mandiri INTECOMS: Journal of Information Technology and Computer Science MATRIK : Jurnal Manajemen, Teknik Informatika, dan Rekayasa Komputer IJISTECH (International Journal Of Information System & Technology) JSI (Jurnal sistem Informasi) Universitas Suryadarma Jurnal Mantik Jurnal Infortech Infotek : Jurnal Informatika dan Teknologi Jurnal Teknologi Informatika dan Komputer IJISTECH International Journal of Educational Research and Social Sciences (IJERSC) Abditeknika - Jurnal Pengabdian Kepada Masyarakat Jurnal Sains Teknologi dan Sistem Informasi Computer Science (CO-SCIENCE) Reputasi: Jurnal Rekayasa Perangkat Lunak Indonesian Journal of Networking and Security - IJNS SPEED - Sentra Penelitian Engineering dan Edukasi Jurnal Pustaka Mitra : Pusat Akses Kajian Mengabdi Terhadap Masyarakat Student Research Journal
Priatno, Priatno
Universitas Bina Sarana Informatika
Religion Humanities Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Public Health Social Sciences Other

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Perancangan Aplikasi Perpustakaan Berbasis Website Pada SMA Negeri 1 Sajira Banten Reza Sozzana; Priatno Priatno; Mohammad Aris
Student Research Journal Vol. 2 No. 1 (2024): Februari : Student Research Journal
Publisher : Sekolah Tinggi Ilmu Administrasi (STIA) Yappi Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/srjyappi.v2i1.978

Abstract

Library is a supporting educational unit that must provide information and knowledge to learners because in their environment they can share information, so that learners have broad insight. The library system in SMA Negeri 1 Sajira is still using conventional or manual way in daily activities so that there are often mistakes in entering data, delay in the process of finding the necessary data and the accumulation of irregular archives. With the existing problem-based then created a software that can provide solutions to help librarians in the parent data - library data in SMA Negeri 1 Sajira and can accelerate student borrowing and repaying transactions.
Decision Support System For The Best Student Selection Recommendation Using Ahp (Analytic Hierarchy Process) Method Dona Katarina; Aji Nurrohman; Wibisono; Priatno; Arman Syah Putra
International Journal of Educational Research & Social Sciences Vol. 2 No. 5 (2021): October 2021
Publisher : CV. Inara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51601/ijersc.v2i5.186

Abstract

The background of this research is how to choose the best students in school using the AHP algorithm. Then it can be determined who the best students are. Based on the system that will be input and processed by the system so that it will produce maximum output and not in favor of anyone. The method used in this study is to use the literature study method. And literature study using these 2 methods will be able to provide something new, especially in the field of problem formulation and novel poles will be found after that the method is to conduct trials by inputting process and output so that you can find out who the best students in school. The problem raised in this study is how to determine the best students. Based on the system not based on the choice of someone with the system, it will help the school in determining the best students so that it does not side with one party and choose the wrong choice. In this study will produce data that can be known which students will be selected to be the best students in school based on the process of the AHP algorithm that has been included in this study.
Analisa Kepuasaan Pelanggan dalam Layanan Jasa Travel and Tour pada PT. Denar Pesona Menggunakan Metode Fuzzy Servqual Nandang Iriadi; Priatno Priatno; Putri Agnes Sulistia
MATRIK : Jurnal Manajemen, Teknik Informatika dan Rekayasa Komputer Vol. 18 No. 2 (2019)
Publisher : Universitas Bumigora

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30812/matrik.v18i2.371

Abstract

Companies like these services are important to improve the quality of services provided to customers. In this case it is very useful for companies to plan ahead. For this reason, PT. Enchantment Denar has a different way to assess customer satisfaction. In practice, the activity of evaluating the level of customer satisfaction must be done with a good and appropriate method. Fuzzy Servqual method was chosen to assess and rank the level of customer satisfaction. This study aims to determine the level of customer satisfaction with the services of PT. Enchantment Denar and analyze service factors that must be improved and quality improved. The results of the study show that the gap value is negative, it can be said that the services provided by PT. Denar Charm has not satisfied the customer's heart. Then the lowest result of the gap is -0.334 of the empahty variable and the highest result is -1.137 in the responsiveness variable. Therefore PT. Enchantment Denar must further increase the lack of results so that in the future PT. Denar Charm is very good service for the customer.
PENERAPAN SISTEM KEAMANAN JARINGAN MENGGUNAKAN VPN DENGAN METODE PPTP PADA PT HINOKA SINERGI TANYO Berliana Syela Fajrin; Priatno Priatno; Muhammad Ridwan Effendi
JSI (Jurnal Sistem Informasi) Universitas Suryadarma Vol. 11 No. 2 (2024): JSI (Jurnal sistem Informasi) Universitas Suryadarma
Publisher : Fakultas Ilmu Komputer dan Desain - Unsurya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35968/jsi.v11i2.1252

Abstract

PT Hinoka Sinergi Tanyo adalah sebuah perusahaan startup yang mengkhususkan diri dalam penjualan dan pemasaran kartu postpaid Indosat kepada UKM di seluruh Indonesia. Di tengah perkembangan pesat dalam bidang  teknologi informasi, terutama dalam sektor telekomunikasi di Indonesia, PT Hinoka Sinergi Tanyo dihadapkan pada tantangan signifikan dalam hal keamanan sistem server komunikasinya. Perusahaan sangat mengandalkan server komunikasi sebagai pusat utama dalam pemasaran produk melalui jaringan telepon. Meskipun layanan telepon melalui jaringan internet yang sering dikenal dengan Voice over internet protocol (VoIP) telah menjadi alternatif yang lebih efisien, diperlukan perbaikan dalam sistem keamanan server komunikasi saat ini untuk melindungi data dari potensi kebocoran dan upaya akses yang tidak sah. Saat ini, akses ke server komunikasi masih terbuka untuk publik melalui penggunaan Firewall NAT. Oleh karena itu, solusi terbaik untuk meningkatkan tingkat keamanan sistem di PT Hinoka Sinergi Tanyo adalah melalui implementasi Virtual Private Network (VPN) dengan metode PPTP (Point to Point Tunneling Protocol). Dengan langkah ini, akses ke server komunikasi akan lebih terjaga privasinya dan hanya akan tersedia bagi pengguna yang sah yang ingin mengaksesnya dari lokasi jarak jauh.
PERANCANGAN JARINGAN WIDE AREA NETWORK (WAN) PT. KARIYANA GITA UTAMA Sidik Nurpujiyanto; Priatno Priatno; Muhammad Ridwan Effendi
JSI (Jurnal Sistem Informasi) Universitas Suryadarma Vol. 12 No. 1 (2025): JSI (Jurnal sistem Informasi) Universitas Suryadarma
Publisher : Fakultas Ilmu Komputer dan Desain - Unsurya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35968/jsi.v12i1.1334

Abstract

Jaringan komputer dengan jangkauan luas yang dapat menjangkau seluruh negara atau benua dikenal sebagai jaringan area luas, atau WAN. Jaringan ini menggabungkan LAN dan MAN, dengan bagian yang terisolasi secara geografis. Masalah jaringan yang dialami PT Kariyana Gita Utama Jakarta antara lain masih memakai email untuk transfer data, seringnya terjadi kemacetan jaringan, dan kendala dalam transfer data. Metode penelitian yang digunakan pada PT Karoyana Gita Utama adalah observasi,wawancara dan studi pustaka Alternatif yang dapat dibuat untuk menyelesaikan masalahdisini adalah dengan mebuat jaringan WAN (wide area network) agar meudahkan masing- masing kantor pusat berkomunikasi dan bertukar data. Dengan menggunakan Cisco Packet Tracker, penelitian ini berhasil mengembangkan dan memasang skema jaringan yang memenuhi persyaratan kantor PT Kariyana Gita Utama di Jakarta. Kapasitas desain jaringan ini untuk menggabungkan berbagai perangkat, termasuk PC, server, dan perangkat jaringan, merupakan salah satu keunggulan di PT Kariyana Gita Utama. Kantor Pusat dengan Kantor Pusat PT Kariyana Gita Utama Jakarta dapat bekerja sama lebih erat sebagai hasil dari integrasi ini, yang membuat pertukaran data dan sumber daya menjadi lebih mudah dan efektif.
Implementation of Data Mining Using the C4.5 Algorithm to Predict Customer Satisfaction Muhamad Ryansyah; Priatno; Muhammad Ridwan Effendi
Jurnal Teknologi Informatika dan Komputer Vol. 12 No. 1 (2026): Jurnal Teknologi Informatika dan Komputer
Publisher : Universitas Mohammad Husni Thamrin

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37012/jtik.v12i1.3364

Abstract

The C4.5 algorithm is one of many data mining methods that can generate rules for analyzing customer satisfaction. This process produces approximately four rules with influential attributes, namely Security, Timeliness, and Customer Service. The rapid changes in information technology have had a major impact on many aspects of life, including the business sector. One of the main transformations is the shift from traditional sales systems to digital ones, known as e-commerce. Tight competition in sales and maintaining customer loyalty makes customer satisfaction a crucial aspect to maintain good customer relationships. This research is expected to improve customer satisfaction and address issues related to it. In this context, the application of data mining is considered an appropriate tool for processing data in research to predict customer satisfaction using the C4.5 algorithm, as well as to test and validate information regarding customer satisfaction. The results of the research that has been carried out show that comparative testing on the classification model with the C4.5 algorithm produces a high level of accuracy in predicting data, namely with an accuracy value of 98.13%. For the recall test value, a value of 100.00% was obtained, while the precision value was recorded at 91.00%, and the ROC/AUC value reached 0.695%.
Co-Authors - STMIK Nusa Mandiri Jakarta, Iqbal - STMIK Nusa Mandiri, Winda Yulianti Achmad Muhammad Adinda Yunita Nur Ibrahim Agni Isador Harsapranata Ahmad Ishaq Aji Nurrohman ALBANA, HASAN Ali Akbar Arman Syah Putra Arman Syah Putra Berliana Syela Fajrin David Saputra Hasiholan Panjaitan Dona Katarina Effendi, Muhammad Ridwan Elly Mufida, Elly Erawati, Wati Esron Rikardo Nainggolan Fauzi Amri Felix Wuryo Handono Hadi, Sofian Wira Hamdun Sulaiman Haryani Haryani Haryani Haryani Henry Nugraha Ishaq, Ahmad Jati Prasetiyo Karolus Harita Kudiantoro Widianto, Kudiantoro Lutfi Setioningtias Maghfiroh Maulani Maksum Maksum Medianasari, Putri Mohammad Aris Mohammad Ikhsan Saputro Muhamad Ryansyah Muhamad Ryansyah Muhammad Ridwan Effendi Muhammad Ridwan Effendi Muhammad Ridwan Effendi Muhammad Rifqi Ahdan Nadya Sakinatul Mardiyah Nandang Iriadi Nandang Iriadi Nandang Iriadi Nesya Paramitha Ramadhani Nur Ayu Kurniasih - STMIK Nusa Mandiri Nur Hafidz Fauzan Partawijaya, Wahyu Sofyan Priyono Priyono Putri Agnes Sulistia Rahayu Ningsih Reza Sozzana Riana Febrianti Risdiandri Iskandar Sainan Sainan Sainan, Sainan Sidik Sidik Nurpujiyanto Sidik Sidik Sofian Wira Hadi Sudrajat, Dearsalva Tri Hartati, Tri Wahid, Bilal Abdul Wati Erawati Wibisono Wina Yusnaeni