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PERANAN ROOM ATTENDANT DALAM MENINGKATKAN PELAYANAN UNTUK KEPUASAN TAMU DI REDTOP HOTEL AND CONVENTION CENTER Chandrasari, Ati; Eko, Obi; Givan, Bryan
Jurnal Pariwisata Bisnis Digital dan Manajemen Vol. 2 No. 1 (2023): Jurnal Pariwisata, Bisnis Digital dan Manajemen Periode Mei 2023
Publisher : LPPM Universitas Nusa Mandiri

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (983.543 KB) | DOI: 10.33480/jasdim.v2i1.3911

Abstract

In this Jurnal the author conducted research on REDTOP Hotel And Convention Center in Jakarta in the Housekeeping Department. REDTOP Hotel and Convention Center is a four-star hotel right in the Center of Jakarta area. Understanding Room Attendant to SOP (Standard Operating Procedure) which applies to the perceived level of guest statisfaction during the stay, it is intended that the quality of existing services in REDTOP Hotel and Convention Center for the better in the eyes of the guest who come This research was conducted to determine the strategic role of room attendance in increasing customer satisfaction and room occupancy rates from January to March. The results were obtained through the method of data collection and observation with the service provided in accordance with applicable regulations. The results obtained are an increase in service satisfaction of Room Antendant by 76% from January to February and an increase in service satisfaction of 84% from February to March at the Red Top Hotel and Convention center Of both methods are expected to answer the fundamental problems of research : “The role of the room attendant improves the quality of service for the guest statisfaction at Red Top Hotel and Convention Centre.”
The Influence Of Accounting Profit And Cash Flow On Bankruptcy Prediction In Insurance Companies On The Indonesian Stock Exchange Kurniawan, Andrie; Givan, Bryan; Sovyanty, Devy; Rizkie, Ricky
Jurnal Ekonomi Vol. 13 No. 01 (2024): Jurnal Ekonomi, Edition January - March 2024
Publisher : SEAN Institute

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Abstract

This research investigates the influence of profit and cash flow on bankruptcy prediction in insurance companies listed on the Indonesia Stock Exchange. The research sample is determined through purposive sampling, with inclusion criteria for issuers that have published audited financial reports between 2017 and 2021. The collected data are processed using multiple regression analysis with SPSS 26.00. The research results indicate that profit does not significantly affect bankruptcy prediction in insurance companies. This may be attributed to the distinct characteristics of the insurance industry compared to other sectors, where profit only sometimes reflects the overall financial condition, especially when facing large claims or unpredictable risks. Conversely, cash flow significantly influences bankruptcy prediction in insurance companies. Cash flow is considered a primary indicator to assess a company's ability to meet claim payment obligations and address liquidity issues, particularly in the insurance industry, which frequently faces significant payment obligations. The conclusion of this research provides insights that a better understanding of cash flow dynamics is more relevant in predicting the bankruptcy conditions of insurance companies than profit. Practical implications of this research include emphasizing the importance of risk management, effective capital structure, and special attention to cash flow as a critical factor in maintaining insurance companies' stability and operational continuity.
Pelatihan Cara Merintis Dan Memulai Suatu Bisnis Bagi Ikatan Remaja RW 07 Margonda Rusiyati, Sri; Givan, Bryan; Elyana, Instianti; Mulyadi, Hary
Jurnal Abdimas Ekonomi dan Bisnis Vol. 3 No. 2 (2023): Jurnal Abdimas Ekonomi dan Bisnis
Publisher : LPPM Universitas Bina Sarana Informatika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31294/abdiekbis.v3i2.2896

Abstract

Ikatan Remaja RW 007 (IKRAR 007) Margonda adalah komunitas karang taruna yang berada di wilayah RW 07 Margonda. Tujuan Ikrar 007 adalah terbentuknya pelajar bangsa yang bertaqwa kepada Allah SWT., berilmu, berakhlak mulia dan berwawasan kebangsaan serta bertanggung jawab atas tegak dan terlaksananya syari’at Islam menurut faham ahlussunnah wal jama’ah yang berdasarkan Pancasila dan Undang-Undang Dasar 1945. Ikrar 007 beranggotakan para remaja yang terdiri dari pelajar dan mahasiswa selalu berkomitmen untuk menjadi organisasi Remaja karang taruna dengan prinsip belajar, berjuang dan bertaqwa (Trilogi IPNU). Permasalahan yang dihadapi oleh Ikatan Remaja RW 07 adalah masih belum memahami bagaimana cara merintis dan memulai suatu Bisnis untuk menunjang kegiatan berwirausaha. Kegiatan pengabdian kepada masyarakat ini mendapat tanggapan baik dari mitra untuk mengembangkan pengetahuan, kreativitas dan inovasi berupa pelatihan cara merintis dan memulai suatu bagi Ikatan Remaja RW 07 Margonda. Hasil pelatihan ini menunjukkan para peserta terdapat peningkatan pengetahuan, kreativitas dan inovasi dan termotivasi untuk memulai suatu bisnis di zaman milenial ini dimana para remaja dituntut untuk berfikir kreatif dan inovatif.