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All Journal E-Journal Home Economic and Tourism ENGINEERING Agrokreatif Jurnal Ilmiah Pengabdian kepada Masyarakat Musawa : Jurnal Studi Gender dan Islam INVOTEK: Jurnal Inovasi Vokasional dan Teknologi International Journal of Educational Dynamics (IJEDS) Journal of Nonformal Education and Community Empowerment Jurnal Pendidikan dan Keluarga Jurnal Kajian Pariwisata dan Bisnis Perhotelan Jurnal Stamina Multidiciplinary Output Research for Actual and International Issue (Morfai Journal) Toba: Journal of Tourism, Hospitality, and Destination Journal of Community Service Jurnal Pendidikan dan Perhotelan Jurnal bintang manajemen Jurnal Pengabdian Masyarakat Olahraga dan Kesehatan Jurnal Ilmiah Dan Karya Mahasiswa Jurnal Kajian Pariwisata dan Perhotelan Journal of Multidimensional Management
Waryono .
Universitas Negeri Padang
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Journal : Journal of Multidimensional Management

 1 
Analysis Factors Which Influence Students Make a Visit to Cafe in City Padang Jumaisha, Dinda; Waryono
Journal of Multidimensional Management Vol. 2 No. 3 (2025): (In Press)-Journal of Multidimensional Management (JoMM)
Publisher : Pt. Threeple Herphi Educate

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63076/jomm.v2i3.81

Abstract

This research is motivated by the phenomenon of the proliferation of cafes in Padang City, which has led to an increase in the culture of hanging out and visiting cafes among students in Padang City. Cafes no longer provide consumption needs but have become useful social spaces. The purpose of this study is to determine the factors that influence students to visit cafes in Padang City. This study uses a qualitative method with a phenomenological approach. Data were collected through observation, documentation, and interviews. Data analysis techniques in this study include four stages: data collection, data reduction, data presentation, and drawing conclusions. The results of this study indicate that there are cultural, social, personal and psychological factors that influence students in visiting cafes in Padang City. The dominant factors are psychological and social factors because students visit cafes to create emotional comfort and fulfill social interactions.
The Effect of Job Satisfaction on Employee Performance at Daima Hotel Padang Deswita, Rini; Waryono
Journal of Multidimensional Management Vol. 2 No. 3 (2025): (In Press)-Journal of Multidimensional Management (JoMM)
Publisher : Pt. Threeple Herphi Educate

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63076/jomm.v2i3.82

Abstract

This study aims to determine the effect of job satisfaction on employee performance at Daima Hotel Padang. The research method used was quantitative research using the causal associative method. The population in this study was all 62 Daima Hotel Padang employees, who were selected as respondents using a saturated sampling technique. Data were collected through questionnaires and analyzed using SPSS version 29.00, using validity and reliability tests, and simple linear regression analysis. The results showed that employee job satisfaction was classified as good, with a score of 84.86%, while employee performance was also classified as good, with a score of 80.87%. Based on the results of the hypothesis test, the t-value was 5.953 with a significance level of 0.001 (<0.05), indicating that job satisfaction has a positive and significant effect on employee performance at Daima Hotel Padang. These results indicate that increased job satisfaction can directly impact employee performance and overall hotel service quality.
Customer Experience Analysis for Students Visiting Cafes in Padang City Agustina, Pipi; Waryono
Journal of Multidimensional Management Vol. 2 No. 3 (2025): (In Press)-Journal of Multidimensional Management (JoMM)
Publisher : Pt. Threeple Herphi Educate

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63076/jomm.v2i3.84

Abstract

Cafes have become one of the favorite places for students in Padang. Nowadays, cafes are not just places to eat and drink but have developed into multifunctional spaces. For students, cafes become places to study, discuss, relax, and express themselves. This study aims to analyze the experience of student customers in cafes based on five customer experiences indicators: Sense, Feel, Think, Act, and Related Experience. The method used is qualitative with a phenomenological approach with data collection through interviews, observations, and documentation. The analysis technique in this study includes four stages: data collection, data reduction, data presentation, and drawing conclusions. The results show that Sense Experience is influenced by interior design, cleanliness, and the appearance of employees and visitors. Feel Experience is related to comfort, tranquility, and social interactions that create a relaxed atmosphere. Think Experience arises from a different atmosphere, adequate facilities, and a combination of coffee aroma and music that encourages creative ideas. Act Experience supports learning activities, relaxation, and social interaction, while Relate Experience emphasizes social relationships and identity through cafe facilities, menus, and aesthetics. These findings confirm that comprehensive customer experience management can increase satisfaction, loyalty, and memorability experiences for students
Co-Authors Adha, Hari Nandio Agustina, Pipi Aldhinata, Biaggi Amel, Jullei Aprilita Yulan Sari Biaggi Aldhinata Darmadi, Riki Davinky, Ikrar Deswita, Rini Emmy Budiartati Febrianti, Riri Febrina, Nini Ferdian, Feri FERNANDO, JOAN Ghurfah, Yahdi Al Harmawan, Violintikha Hasonagon, Rotua Ghani Heriyantara, Aditia Hijriyantomi Suyuthie Indrayeni, Wiwik Ira Meirina Chair Juita, Mentari Danny Juliani Juliani Jumaisha, Dinda Junaidi, Novrial Kasmita Kasmita Komaini, Anton Kumalasari, Diah Oktryanti Kurniawan, Teddy Lagiyono . Layli, Rahmi Liliek Desmawati Liza Nuryanti M. Ilham Ma’rufah, Utami Marvidola, Triska Mega Pratiwi Morito, Dede Naserd, Yolanda Febriani Oktavianus, Irvan Pasaribu, Pasaribu Pratama, Randy Putra, Fiko Nanda Putra, Syahrial Putri, Junita Sartika Putri, Mairihda Putri, Novia Sri Rafi, Zeranita Ramadhan, Rexa Priyatna W Ramadhani, Fredi Renato, Valdo Restia Audina Setiawati, Desi Eka Silfeni Silfeni Siswiyanti, Siswiyanti Surenda, Rian Tambuanan, Novia Kristina Tanjung, Nora Cetisia Trisna Putra Tusadiah, Halimah Tuti Utari Utami, Nidya Lovitha WIJAYA, ALI Wirnelis Syarif Wulandari, Kiki Rilia Youmil Abrian Youmil, Youmil Yuki Fitria Yuliana Yuliana Yusra, Widya Zainabul Hasna Zelmiati, Zelmiati