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All Journal ASAS : Jurnal Hukum Ekonomi Syariah I-ECONOMICS: A Research Journal on Islamic Economics Jurnal Industri Kreatif dan Kewirausahaan Perwira Journal of Science and Engineering (PJSE) Jurnal Ilmiah MEA (Manajemen, Ekonomi, dan Akuntansi) Innovative: Journal Of Social Science Research Al-Mabsut: Jurnal Studi Islam dan Sosial BAABU AL-ILMI: Ekonomi dan Perbankan Syariah
Mukhlisin, Ahmad
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Religion Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Law, Crime, Criminology & Criminal Justice Public Health Social Sciences Other

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Journal : BAABU AL-ILMI: Ekonomi dan Perbankan Syariah

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Pengaruh Kualitas Layanan IBS Mobile terhadap Kepuasan Anggota KSP-PS BMT Artha Buana Metro Nurhayati, Putri; Mukhlisin, Ahmad; Farida, Annikmah; Arifin, Zainal; Nafisah, Jauharotun
Jurnal BAABU AL-ILMI: Ekonomi dan Perbankan Syariah Vol 6, No 2 (2021): Islamic economics and banking research
Publisher : Universitas Islam Negeri Fatmawati Sukarno Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29300/ba.v6i2.2806

Abstract

Along with the development of Islamic banking and Islamic financial institutions, both rural banks and cooperatives ind Indonesia today, the quality of services is an important factor in competitiveness. This happens because banking is a sharia-based service provider. Currently, there are many services provided by bank and non-bank financial institutions to make it easier for custimers to carry out their transaction activities. With the development of sophisticated technologu, it is now easier for customers to make transactions using electronic media without direct contact. This article aims to determine the effect of IBS Mobile on member satifaction at BMT Artha Buana Metro. Data obtained from questionnaires that have been answeres by respondents, namely a simple liner regression. R-Squared of 80,70 % shows that the independent variables not included in this study. Thus the results of the studi indicate that the quality of IBS Mobile services has an effect on the satisfaction of BMT Artha Metro members.
Co-Authors Achmad, Affan Wazzar Ahmad Nilnal Munachifdlil Ula Alfiyani Nur Hidayanti Annikmah Farida, Annikmah Bachtiar, Muhammad Irgi Budi Prasetiyo, Budi Eko Hidayat Habib Shulton Asnawi Izza Ashsifa Krisnanda Krisnanda M. Anwar Nawawi, M. Anwar Mochamad Edris Munachifdlil ’ula, Ahmad Nilnal Nadia, Linda Putri Nafisah, Jauharotun Nicko, Robertus Nurhayati, Putri Paundra, Fajar Pratama, Muhammad Hasbi Rahmanita, Ajeng Gaiska Sholichin, Ahmad Solly Aryza Wahyu, Aufa Azfa Zainal Arifin