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All Journal El Dinar NISBAH: JURNAL PERBANKAN SYARIAH At-tijaroh: Jurnal Ilmu Manajemen dan Bisnis Islam Indonesian Journal of Halal Research Al-Mal:Jurnal Akuntansi dan Keuangan Islam Mabsya : Jurnal Manajemen Bisnis Syariah Jihbiz: Jurnal Ekonomi, Keuangan dan Perbankan Syariah Jurnal Ilmiah Mahasiswa Raushan Fikr Islamic Economic and Business Journal Media Riset Bisnis & Manajemen Al-Muhtarifin: Islamic Banking and Islamic Economic Journal Jeksyah JIFTECH: Journal Of Islamic Financial Technology INASJIF Fokus Bisnis: Media Pengkajian Manajemen dan Akuntansi Al-Iqtishad Journal of Shariah Economic Law Wealth: Journal of Islamic Banking and Finance Al-bank: Journal of Islamic Banking and Finance JIES : Journal of Islamic Economics Studies JIFA (Journal of Islamic Finance and Accounting) Jariyah : Jurnal Ilmu Akuntansi dan Keuangan Syariah
Hana, Kharis Fadlullah
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Religion Arts Humanities Biochemistry, Genetics & Molecular Biology Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Environmental Science Law, Crime, Criminology & Criminal Justice Medicine & Pharmacology Social Sciences Other

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Analysis Of Customer Interest and Satisfaction Toward BSI Mobile Banking Service Ulya, Faridha Naila; Qoyyimah, Qoyyimah; Hana, Kharis Fadlullah
Al-bank: Journal of Islamic Banking and Finance Vol 2 No 2 (2022): July - Desember 2022
Publisher : Universitas Islam Negeri Mahmud Yunus Batusangkar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31958/ab.v2i2.6011

Abstract

This study aims to analyze the factors that influence customer interest and satisfaction with mobile banking services at Bank Syariah Indonesia. This study uses a descriptive qualitative research method with a phenomenological approach. Data collection technique using interviews and documentation. Data analysis using the Triangulation Technique as a validity test. The results show that the dimension of pride is a factor that influences customer interest in BSI Mobile. The sense of pride in the Mobile Banking application at Bank Syariah Indonesia is shown by the compliance with Islamic sharia principles in its performance services. Customer satisfaction with BSI Mobile is shown by the dimensions of service features which are quite complete and very satisfying for BSI Mobile users, because there are several features besides features for transactions, there are also service features to add religious knowledge such as ZISWAF channeling, juz amma and azan
PERSEPSI NASABAH TERHADAP KEPATUHAN SYARIAH DAN KEPERCAYAAN SERTA PENGARUHNYA TERHADAP PERILAKU MENABUNG DI BPRS GALA MITRA ABADI Sefiana, Amanda Zelin; Hana, Kharis Fadlullah
NISBAH: Jurnal Perbankan Syariah Vol. 11 No. 2 (2025): NISBAH: Jurnal Perbankan Syariah
Publisher : Sharia Banking Study Program, Faculty of Islamic Economics, Djuanda University, Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30997/jn.v11i2.22618

Abstract

Studi ini dilakukan bertujuan mengkaji dampak persepsi kepatuhan syariah serta kepercayaan pada perilaku menabung nasabah BPRS Gala Mitra Abadi. Pokok permasalahan dalam penelitian ini berhubungan dengan masih bervariasinya perilaku menabung nasabah di lembaga keuangan mikro syariah, sehingga diperlukan pemahaman mengenai faktor-faktor penentunya. Pendekatan kuantitatif menjadi dasar pelaksanaan penelitian dengan penyebaran kuesioner dan pengolahan data. Metode regresi linier berganda diterapkan guna menganalisis pengaruh dari tiap variabel, baik secara terpisah maupun secara keseluruhan. Berdasarkan temuan pengujian, menunjukkan persepsi kepatuhan syariah memberikan pengaruh yang positif namun belum memiliki pengaruh kuat terhadap perilaku menabung, sedangkan kepercayaan terbukti berpengaruh kuat. Kedua variabel dapat menerangkan sebagian besar variasi perilaku menabung, yang mengindikasikan bahwa tindakan finansial nasabah lebih ditentukan oleh tingkat kepercayaan terhadap kredibilitas dan transparansi lembaga daripada persepsi formal terhadap penerapan prinsip syariah. Temuan ini memberikan implikasi bahwa penguatan aspek trust-building menjadi strategi utama dalam meningkatkan perilaku menabung pada BPRS. Penelitian ini juga membuka peluang untuk pengembangan riset selanjutnya dengan memasukkan variabel lain yang berpotensi memengaruhi perilaku menabung.
PERAN KEPERCAYAAN DALAM MEDIASI FAKTOR YANG MEMPENGARUHI MINAT MENGGUNAKAN LINKAJA SYARIAH Paryono, Paryono; Hana, Kharis Fadlullah
Indonesian Scientific Journal of Islamic Finance Vol 4 No 1 (2025): Indonesian Scientific Journal of Islamic Finance
Publisher : Faculty of Islamic Economics and Business, Sultan Aji Muhammad Idris State Islamic University of Samarinda

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21093/inasjif.v4i1.11464

Abstract

This study aims to investigate of usability, convenience, security and service features as factors on the interest in using the LinkAja Syariah e-wallet mediated by trust. Rapid technological developments have resulted in the growth of new innovations such as digital wallets. Indonesia is a country with the highest digital wallet users. This study involved the people of Kudus City who use the LinkAja Syariah e-wallet. The method used in this study is a quantitative approach. The data collection process used a questionnaire and data analysis techniques using the SmartPLS3 application. The research findings show that the independent variables of usability, convenience, security and service features have a positive effect on interest in using. Then trust also has a direct positive effect on interest in using. The results of hypothesis testing do not directly show the role of trust as a mediator of usability, convenience, security and service features have a positive effect on interest in using. This study provides an overview that the people of Kudus City use the LinkAja Syariah e-wallet influenced by usability, convenience, security and service features with high trust.
PEMANFAATAN TEKNOLOGI DIGITAL DALAM PEMASARAN PRODUK PERBANKAN SYARIAH DI INDONESIA Lainufar, Sifda; Hana, Kharis Fadlullah
Jariyah: Jurnal Ilmu Akuntansi dan Keuangan Syariah Vol. 2 No. 2 (2025): JARIYAH : Jurnal Ilmu Akuntansi dan Keuangan Syariah
Publisher : Program Studi Akuntansi Syariah Fakultas Ekonomi dan Bisnis Islam UIN Datokarama Palu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24239/jariyah.v2i2.3983.284 -303

Abstract

Perkembangan teknologi digital telah mengubah lanskap pemasaran produk perbankan, termasuk dalam sektor perbankan syariah di Indonesia. Penelitian ini bertujuan untuk menganalisis bagaimana bank-bank syariah memanfaatkan teknologi digital dalam memasarkan produk mereka guna meningkatkan daya saing, memperluas jangkauan pasar, serta memenuhi kebutuhan nasabah yang semakin digital-savvy. Melalui pendekatan kualitatif dengan studi literatur, analisis data sekunder, serta wawancara dengan praktisi perbankan syariah, ditemukan bahwa media sosial, aplikasi mobile banking, website interaktif, dan konten edukatif merupakan alat utama dalam strategi pemasaran digital. Setiap bank seperti BSI, Muamalat, BCA Syariah, BTPN Syariah, dan CIMB Niaga Syariah menerapkan pendekatan berbeda yang disesuaikan dengan segmen pasar mereka. Meskipun terdapat berbagai tantangan seperti keterbatasan literasi digital dan infrastruktur teknologi, inovasi yang berkelanjutan, edukasi digital, serta penguatan keamanan informasi menjadi kunci dalam keberhasilan pemasaran digital syariah ke depan. Penelitian ini memberikan wawasan mengenai pentingnya transformasi digital yang terarah dan berbasis nilai-nilai syariah dalam pengembangan industri perbankan syariah di era digital.
Muslim Tourists' Perspectives on Halal and Muslim-Friendly Tourism in South Korea Mustaqim, Muhamad; Hana, Kharis Fadlullah; Alimin, Masnaini
Indonesian Journal of Halal Research Vol. 7 No. 2 (2025): August
Publisher : UIN Sunan Gunung Djati Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15575/ijhar.v7i2.45033

Abstract

Identifying the needs of Muslim travelers is crucial for the tourism industry’s development, particularly as the demand for Muslim-friendly tourism increases alongside the global Muslim population. This study aims to understand the perspectives and factors influencing the needs of Muslim tourists with halal and Muslim-friendly tourism in South Korea. This study employs a qualitative phenomenological approach, collecting primary data from 18 semi-structured interviews conducted in Seoul, supplemented by secondary and observational data. The data were analyzed using qualitative data analysis software (QDA Miner Lite), and validity testing was conducted using internal and external validity tests. This research outlines the key requirements that South Korea, as a Muslim-minority country, must fulfill to establish a halal-friendly image, such as providing halal food, worship facilities, transportation, accommodation, safety, and destinations. Supported by various studies on the needs of Muslim tourists and the challenges in implementing these facilities, the findings emphasize the crucial roles of standardization, infrastructure, and cultural sensitivity in attracting and satisfying Muslim travelers. South Korea has made progress in developing travel facilities, but additional improvements in halal services and regulations are needed to better meet the needs of Muslim travelers.
Co-Authors Absor, Choirul Afwan, Arju Agusvinatassari, Dhuwik Iffuk Aini, Muslikhatul Aini, Nor Alimin, Masnaini Andini, Riyan Andriani, Fazley Noor Anita Rahmawaty Aslicha, Ghina Chodlir, Enggar Arrosyad Dewi, Cahaya Maulida Elfayet, Tsaniya Almer Firmansah, Rendy Hidayah, Noor Laili JABBAR, MUHAMMAD QISMATAL Lainufar, Sifda Miranti, Ajeng Rizki Mufidah, Evi Nailul Muhammad Mustaqim Mustaqim, Bagus Sirot Nur, Fatikha Rizqya Paryono Pusaka, Semerdanta Putri, Rizka Sabila Qodar, Muhammad Ali Qoyyimah Qoyyimah Rahmatiyah, Isna Nor Ramadhani, Dea Cahya Ramadhani, Eggi Syifana Ridwan, Ridwan Rukhmianti, Septiana Titin Dwi Safitri, Sefira Uzha Salsabila, Arina 'Aina Sari, Sisca Apriliana Sefiana, Amanda Zelin Setiawan, Muhammad Nanda Sugianto Sugianto Supriyadi Supriyadi Triyansyah, Taymi Ulya, Faridha Naila Viviani, Vinda