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All Journal JDM (Jurnal Dinamika Manajemen) IJIBE (International Journal of Islamic Business Ethics) Proceeding SENDI_U Syntax Literate: Jurnal Ilmiah Indonesia KACANEGARA Jurnal Pengabdian pada Masyarakat Inovator : Jurnal Manajemen International Journal of Islamic Business and Economics (IJIBEC) International Journal of Economics, Business and Accounting Research (IJEBAR) eCo-Buss Journal of Advanced Multidisciplinary Research Entrepreneurship Bisnis Manajemen Akuntansi (E-BISMA) BISNIS & BIROKRASI: Jurnal Ilmu Administrasi dan Organisasi eCo-Fin Proceeding ISETH (International Summit on Science, Technology, and Humanity) Journal of Artificial Intelligence and Digital Business Indo-Fintech Intellectuals: Journal of Economics and Business Neraca: Jurnal Ekonomi, Manajemen dan Akuntansi Community Empowerment Journal
Fachrunnisa, Olivia
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Religion Aerospace Engineering Arts Humanities Biochemistry, Genetics & Molecular Biology Chemical Engineering, Chemistry & Bioengineering Computer Science & IT Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mechanical Engineering Medicine & Pharmacology Nursing Public Health Social Sciences Other

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Journal : BISNIS

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Religiosity Competitiveness on Knowledge Conversion:A New Approach to Boost Adaptive Selling Capability Sudarti, Ken; Fachrunnisa, Olivia
BISNIS & BIROKRASI: Jurnal Ilmu Administrasi dan Organisasi Vol. 27, No. 1
Publisher : UI Scholars Hub

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A very dynamic market conditions and the diversity of customers’ character in the financial services industry requires companies to be able to adjust selling methods according to the conditions encountered. In the knowledge management perspective, the wealth and variety of knowledge possessed by salespersons are determinants of adaptive selling capability which will ultimately contribute to the growth of the financial services industry. Various studies have tried to explore the leverage factors of adaptive selling, but not much studies who used perspective of knowledge conversion activities based on personal values as approach. Thus, this study offers a new concept, namely Religiosity Competitiveness on Knowledge Conversion (RCKC) and examines its impact on adaptive selling capability. The study was conducted on 157 Sharia insurance salespersons by taking samples using purposive sampling technique. The test results show that RCKC which compose of religiosity competitiveness on socialization, religiosity competitiveness on externalization, religiosity competitiveness on combination and religiosity competitiveness on internalization can increase adaptive selling capability. Thus, the ability to convert knowledge about good sales techniques as a result of the religiosity competitiveness will increase adaptive selling capability. This in-depth study is expected to contribute to knowledge management practices and policies, especially in knowledge conversion.
Cross-Cultural Competence and Neuroticism Characters to Manage Ethnocentrism with Global-Oriented Leadership as Moderating Variable Fachrunnisa, Olivia; Mulyaningtyas, Belia
BISNIS & BIROKRASI: Jurnal Ilmu Administrasi dan Organisasi Vol. 23, No. 3
Publisher : UI Scholars Hub

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In a constantly changing global business environment, multiculturalism and diversity are becoming important discussion topics for ASEAN Economic Community. The purpose of this research was to know how to reduce ethnocentrism expatriates residing in Indonesia. This research presents findings of study of the influences of cross cultural competence, cross cultural experiences, neuroticism characters, and global-oriented leadership to manage the ethnocentrism of expatriates in Indonesia. Global-oriented leadership moderates the influences of cross-cultural competency, and neuroticism as well with the organization development program that will improve the capability of work and decrease the ethnocentrism level of expatriates. Additionally, a multicultural environment encourages diversity and employee involvement as well as creates a sense of ownership and responsibility which are important for managerial to create successful, diverse, and happy workplace. This study concludes that cross cultural competence and neuroticism characters have a negative and significant impact on ethnocentrism, with global-oriented leadership as a moderating variable to reduce ethnocentrism.
Co-Authors Abdul Ghafar Ismail Ardian Adhiatma Asyhari Asyhari, Asyhari Damayanti, Adelia Ika Dina Lusianti Dwi Indriastuti, Dwi Fathulloh, Moh Reza Haidar, Safiradinda Hamidanti, Isni Rabika Hasan Abdul Rozak Ifada, Sarah Ken Sudarti Luluk Muhimatul Ifada Milatusakdiyah, Milatusakdiyah Mislan Cokrohadisumarto, Widiyanto bin Mubarok, Fikri Shofin Muhaimin, Ahmad Riza Mulyaningtyas, Belia Mutoharoh, Mutoharoh Muzaro’ah, Dela Amellya Nailil Muna Naufal, Irfan An Oktavia, Laily Nur Prameswari, Dita Pratama, Deni Qori’ah, Siti Rahayu, Indah Rosidi , Rosidi Sari, Yuli Indah Satria Avianda Nurcahyo Septiyani, Selvia Siskawati , Septiana Trimanah, Trimanah Yulianingsih, Dwi Indriastuti