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All Journal Jurnal Minds: Manajemen Ide dan Inspirasi SEIKO : Journal of Management & Business JURNAL MANAJEMEN BISNIS Quantitative Economics and Management Studies Nobel Management Review Indonesian Collaboration Journal of Community Services (ICJCS) Journal of Artificial Intelligence and Digital Business Jurnal Sains Manajemen  Nitro Jurnal Manajemen dan Ekonomi Terapan JER
Rosanti, Novita
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Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Mathematics Social Sciences Other

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The Effect Of Competency And Career Development On Employee Performance With Employee Engagement As An Intervening Variable At Bank Papua, Main Branch Office, Jayapura Aryani , Ari Meirika; Daga , Rosnaini; Rosanti, Novita
Jurnal Economic Resource Vol. 8 No. 1 (2025): March-August
Publisher : Fakultas Ekonomi & Bisnis Universitas Muslim Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57178/jer.v8i1.1587

Abstract

This study aims to examine the influence of competence and career development on employee performance with employee engagement as an intervening variable at Bank Papua Main Branch Jayapura. The research was conducted at Bank Papua Main Branch Jayapura over a period of two months, from June to July 2025. The population and sample in this study consisted of 84 employees of Bank Papua Main Branch Jayapura. This research used a survey method by distributing questionnaires to the research subjects. The statistical method used to test the hypotheses was Partial Least Squares (PLS) with the help of an application. The analysis results show that competence has a positive and significant effect on employee engagement; career development has a positive and significant effect on employee engagement; competence has a positive and significant effect on employee performance; career development has a positive but not significant effect on employee performance; employee engagement has a positive and significant effect on employee performance; competence has a positive and significant effect on employee performance through employee engagement as an intervening variable; and career development has a positive and significant effect on employee performance through employee engagement as an intervening variable
Price, Atmosphere, and Service Quality on Customer Loyalty Rukaiyah, St.; Sultan, Sultan; Rosanti, Novita
Jurnal Manajemen Bisnis Vol. 13 No. 1 (2026): March
Publisher : Pusat Penerbitan dan Publikasi Ilmiah, FEB, Universitas Muslim Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33096/fmgdtx77

Abstract

This study aimed to analyze the influence of price, atmosphere, and service quality on customer loyalty at SS Coffee Space in Makassar. A quantitative research design was employed, using a survey to collect primary data. Respondents were selected using purposive sampling based on the criteria of having visited the establishment more than twice. Data were analyzed using Partial Least Squares - Structural Equation Modeling to test the research hypotheses. The results revealed that price, atmosphere, and service quality each had a significant positive impact on customer loyalty. Among the factors examined, service quality was identified as the most dominant driver of consumer commitment. The model demonstrated substantial explanatory power, suggesting that the combination of fair pricing, an aesthetic environment, and excellent service effectively explained the variance in loyalty. These findings indicate that while price and environment are vital, service excellence is the primary factor for customer retention. Management should prioritize continuous service enhancement to maintain a competitive advantage.
Efektivitas Sistem Informasi Debitur Dalam Menunjang Keamanan Pemberian Kredit Pada PT. BPR Capta Mulia Abadi Rosanti, Novita
Jurnal Minds: Manajemen Ide dan Inspirasi Vol 2 No 1 (2015): Jurnal MINDS Vol. 2. No. 1 2015
Publisher : Management Department, Universitas Islam Negeri Alauddin Makassar, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24252/minds.v2i1.4635

Abstract

Penelitian ini bertujuan untuk menganalis sejauh mana Sistem Informasi Debitur menunjang keamanan pemberian kredit pada PT. BPR Capta Mulia. Metode analisis yang digunakan untuk mengetahui sejauh mana Sistem Informasi Debitur bekerja efektif dalam menunjang keamanan pemberian kredit pada PT. BPR Capta Mulia Abadi adalah Analisis Deskriptif Kualitatif dengan Metode Analisis Komparatif. Hasil penelitian menunjukkan bahwa Sistem Informasi Debitur telah bekerja secara efektif dalam menunjang keamanan pemberian kredit, dimana selama penggunaannya dalam menganalisa calon debitur maka didapatkan bahwa terjadi penurunan debitur bermasalah serta penurunan terhadap persentase non performing loan.
Co-Authors Aryani , Ari Meirika Asrul Asrul HENDRA GUNAWAN B11211055 Hutami, Nurul Jayawarsa, A.A. Ketut Karsa, Muhammad Setia Maryam Nurdin, Maryam Muhammad Hatta Muspa, Muspa Panus Panus, Panus Patiku, Melda Yanti Ramli, M Ilham Rasmani, Dilvia Rosnaini Daga Salam, Karta Negara St. Rukaiyah Sujatmiko Sujatmiko Sukardi Sukardi Sultan Syamsu, Sitti Ravida Verawaty