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All Journal JIEET (Journal of Information Engineering and Educational Technology) Applied Technology and Computing Science Journal Journal of Emerging Information Systems and Business Intelligence (JEISBI) Teknologi : Jurnal Ilmiah Sistem Informasi
Suyatno, Dwi Fatrianto
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Computer Science & IT Decision Sciences, Operations Research & Management Engineering Languange, Linguistic, Communication & Media Library & Information Science Social Sciences

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USABILITY EVALUATION OF PLAVON DUKCAPIL SIDOARJO WEBSITE USING WEBUSE METHODS: EVALUASI USABILITY WEBSITE PLAVON DUKCAPIL SIDOARJO MENGGUNAKAN METODE WEBUSE Damayanti, Nadiah Della; Suyatno, Dwi Fatrianto
Journal of Emerging Information Systems and Business Intelligence (JEISBI) Vol. 4 No. 4 (2023)
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/jeisbi.v4i4.57695

Abstract

Plavon Dukcapil is an online service website for population administration and civil registration developed by Disdukcapil Sidoarjo. There are 10 types of residence documents that can be taken care of through this website. The existence of this website is expected to facilitate the community in managing population documents independently. As time goes by, development will continue to be carried out. One important aspect that needs to be considered is the ease of use or usability factor. Therefore, there is a need for a usability evaluation to determine the level of website usability so that it can help Plavon Dukcapil develop according to user needs. The purpose of this study is to identify website usability problems and find out the results of the evaluation. Webuse is a method used to evaluate the usability of the Dukcapil Platform website with the help of a questionnaire that will be filled out by general respondents of website users. The Webuse method consists of 4 variables, namely content, organization and readability, navigation and links, user interface design and performance and effectiveness. Based on the evaluation results using the webuse method, it shows that 2 variables get a "Good" usability level, namely navigation and links and user interface design. While the other 2 variables namely content, organization and readability and performance and effectiveness get a usability level of "Moderate". In addition, 16 improvement recommendations were also produced as input for the development of the Dukcapil Plavon website in a better direction.
Analisis Performa Load Testing Antara Mysql Dan Nosql Mongodb Pada RestAPI Nodejs Menggunakan Postman Andrianto, Lifan Dwinur; Suyatno, Dwi Fatrianto
Journal of Emerging Information Systems and Business Intelligence (JEISBI) Vol. 5 No. 1 (2024)
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/jeisbi.v5i1.58157

Abstract

With the rapid development of technology, especially in the industrial sector and the widespread use of the internet in Indonesia, effective data storage media is needed. Like MySQL, database management systems (DBMS) have become an effective solution for managing and processing data. As a type of DBMS, MySQL has demonstrated the ability to support application development by both experienced and novice users. On the other hand, in the ever-evolving digital era, web and mobile applications have become important, and Node.js and REST APIs have become the basis for creating effective web applications. Technological advances have also produced an alternative to relationless data storage, known as NoSQL. MongoDB, for example, offers flexibility and fast performance when storing data in JSON document format. Load testing performance analysis between MySQL and MongoDB on Node.js applications is very important because they have different data models and workload types. This is an important technique for measuring and evaluating application performance. Search speed, data storage, and query complexity are influenced by the MySQL and MongoDB NoSQL relational data models. The goal of this load testing performance analysis is to gain an understanding of how MySQL and MongoDB perform when faced with different workloads, particularly in the context of Node.js applications. The results of this analysis are expected to provide a clear picture of the advantages and disadvantages of each database when used with Node.js applications, so that developers and system architects can make wise, data-driven decisions when they use Node.js applications.
Analisis Perbaikan User Interface Dan User Experience Pada Aplikasi Gobis (Suroboyo Bus) Menggunakan Metode Design Thinking: Analysis of User Interface and User Experience Improvement on Gobis Application (Suroboyo Bus) Using Design Thinking Method Fitriaruli, Hany; Suyatno, Dwi Fatrianto
Journal of Emerging Information Systems and Business Intelligence (JEISBI) Vol. 5 No. 1 (2024)
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/jeisbi.v5i1.58943

Abstract

Pengukuran Kepuasan Pengguna Layanan Unesawifi Di Universitas Negeri Surabaya (Unesa) Menggunakan Metode Service Quality (Servqual) dan Importance Performance Analysis (IPA): Measurement Of User Satisfaction With Unesawifi Services At Surabaya State University (Unesa) Using Service Quality (Servqual) and Importance Performance Analysis (IPA) Methods Jannah, Friday Zahrotul; Suyatno, Dwi Fatrianto
Journal of Emerging Information Systems and Business Intelligence (JEISBI) Vol. 5 No. 1 (2024)
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/jeisbi.v5i1.58947

Abstract

UnesaWifi merupakan inovasi Teknologi Informasi dan Komunikasi (TIK) yang diterapkan oleh Universitas Negeri Surabaya (UNESA). Layanan ini memberikan setiap pengguna username dan password unik untuk melakukan koneksi, mendukung berbagai aspek kegiatan akademik dan administratif di lingkungan universitas. Sebagai sarana pendukung kegiatan di kampus, UnesaWifi dirancang untuk memenuhi kebutuhan pengguna dengan memberikan akses internet yang andal dan aman. Penting untuk memastikan bahwa kinerja UnesaWifi sesuai dengan harapan pengguna. Upaya pemahaman tersebut dapat dilakukan dengan mengetahui kepuasan pengguna terhadap layanan yang disediakan. Namun, saat ini belum diketahui kepuasan para pengguna terhadap layanan yang disediakan. Penelitian ini bertujuan untuk mengukur kepuasan pengguna layanan UnesaWifi di UNESA menggunakan metode Service Quality (Servqual) dan Importance Performance Analysis (IPA). Dari hasil penyebaran kuesioner, didapatkan data 142 responden pengguna layanan wifi pada Unesawifi di UNESA. Hasil penelitian diketahui bahwa tingkat kepuasan berdasarkan hasil analisis gap (kesenjangan) didapatkan rata-rata nilai kesenjangan sebesar -0.57 yang menunjukkan bahwa kualitas layanan wifi pada Unesawifi saat ini belum memenuhi harapan dari pengguna. Kemudian indikator yang perlu perbaikan pada Kuadran I metode IPA yaitu indikator A4 (Reliability), B5 (Empathy), C2 dan C4 (Responsiveness), serta D1 dan D3 (Assurance). Rekomendasi perbaikan mencakup peningkatan keandalan layanan, pemahaman terhadap kebutuhan pengguna, responsif terhadap masukan, dan peningkatan jaminan layanan.
Analisis Faktor Kesuksesan Aplikasi Danareksa Online Next Generation dengan Model Kesuksesan Delone & McLean dan End User Computing Satisfaction Firmansyah, Rifqi Rasendriya; Suyatno, Dwi Fatrianto
Journal of Emerging Information Systems and Business Intelligence (JEISBI) Vol. 5 No. 2 (2024)
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/jeisbi.v5i2.59405

Abstract

AUTOMATION TESTING TERHADAP E-RECRUITMENT PT. ABC MENGGUNAKAN TOOLS SERENITY BDD DENGAN TEKNIK EQUIVALENCE PARTITIONS DAN BOUNDARY VALUE ANALYSIS (BVA): AUTOMATION TESTING OF E-RECRUITMENT PT. ABC USING SERENITY BDD TOOLS WITH EQUIVALENCE PARTITIONS AND BOUNDARY VALUE ANALYSIS (BVA) TECHNIQUES Indhira, Rizania Fayza; Suyatno, Dwi Fatrianto
Journal of Emerging Information Systems and Business Intelligence (JEISBI) Vol. 5 No. 2 (2024)
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/jeisbi.v5i2.60100

Abstract

E-recruitment adalah website perekrutan karyawan baru yang saat ini sudah diterapkan oleh PT. ABC dimana membantu dalam seluruh proses manajemen dan administrasi. Namun, E-recruitment PT. ABC ini dalam pengujiannya masih dilakukan secara manual yang memungkinkan ditemukannya kesalahan yang terlewat akibat human error, sehingga nantinya akan berdampak negatif bagi reputasi perusahaan. Karena itu, perlu dilakukannya automation testing yang menggunakan tools Serenity BDD menerapkan teknik Equivalence Partitions dan Boundary Value Analysis (BVA) dalam pembuatan test case untuk mengetahui fungsionalitas dari E-recruitment PT. ABC, memberikan rekomendasi perbaikan jika ditemukan kesalahan, serta melakukan perbandingan antara teknik Equivalence Partitions dan Boundary Value Analysis (BVA). Proses automation testing pada E-recruitment PT. ABC dimulai dengan membuat daftar field yang akan diuji, menyusun test case, kemudian dilanjutkan dengan pembuatan file pom.xml, file cucumber test suite, file serenity.properties, file serenity.conf, file feature, class pages, class step definitions, lalu menjalankan automation testing dengan memasukkan perintah mvn clean verify. Hasil penelitian ini menunjukkan bahwa fungsionalitas E-recruitment PT. ABC cukup baik dengan persentase sebesar 62% dari total test case sebanyak 709 butir dengan 442 butir berstatus pass (berhasil) dan 267 butir lainnya berstatus fail (gagal). Rekomendasi perbaikan akan diberikan pada 267 butir yang memiliki status fail tersebut. Terdapat beberapa perbandingan antara teknik Equivalence Partitions dan Boundary Value Analysis (BVA) mulai dari sisi hasil automation testing, field, dan data uji.
EVALUASI USER EXPERIENCE APLIKASI INDONESIA PUSTAKA NASIONAL (IPUSNAS) MENGGUNAKAN METODE HEART METRICS: EVALUATION OF THE USER EXPERIENCE OF THE INDONESIAN NATIONAL LIBRARY APPLICATION (IPUSNAS) USING THE HEART METRICS METHOD Fa'iqoh, Hanifatul; Suyatno, Dwi Fatrianto
Journal of Emerging Information Systems and Business Intelligence (JEISBI) Vol. 5 No. 2 (2024)
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/jeisbi.v5i2.60419

Abstract

User experience is one of the important factors related to the success of a mobile application. If the user experience of an application is getting better, then users will feel satisfied and their loyalty will be higher. This study aims to (1) Measure the user experience of the iPusnas application using the HEART variable, (2) Know what needs to be improved based on the user experience of iPusnas application users, (3) Know the effect of Intention to Reuse iPusnas application users from the HEART Metrics method. The data in this study were obtained by distributing questionnaires to one hundred iPusnas application users with the Bookworm and Socializer levels. Based on the results of the study, it was found that not all HEART Metrics variables achieved the Goals to be achieved, namely the Adoption variable. The results of interval PLS data analysis show that 18 indicators used are valid and 1 indicator is invalid, so the indicator is removed. In addition, the results of the inner model evaluation show an R-Square value of 0.776 and 0.764 for interval and score data. Hypothesis testing shows that the HEART latent variable has a significant effect on Intention to Reuse. However, 2 insignificant variables need to be prioritized for improvement in user experience, namely Adoption and Retention.
Integration of E-Service Quality (E-Servqual) And Importance Performance Analysis (IPA) Methods on BTN Mobile Application User Satisfaction: Integrasi Metode E-Service Quality (E-Servqual) dan Importance Performance Analysis (IPA) Terhadap Kepuasan Pengguna Aplikasi BTN Mobile Agustina, Deva; Suyatno, Dwi Fatrianto
Journal of Emerging Information Systems and Business Intelligence (JEISBI) Vol. 5 No. 3 (2024)
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/jeisbi.v5i3.62192

Abstract

Bank Tabungan Negara (BTN) is one of the banks that provide mobile banking services, namely BTN Mobile, which answers the needs of Bank BTN customers to conduct banking or financial transactions digitally using only their smartphones. Currently BTN Mobile has developed by providing various services to facilitate customers in digital transactions such as interbank transfers, top-up digital wallets, payment via QR, cash withdrawals without using ATMs, and so on.This study aims to measure the level of satisfaction of BTN Mobile application users using the E-Servqual and Importance Performance Analysis (IPA) methods. From distributing questionnaires, data was obtained from 173 respondents who used the BTN Mobile application in the general public. From the results of the study, it was found that the level of satisfaction based on the gap analysis results obtained an average gap value of -0.28 which indicates that the quality of the BTN Mobile application currently does not meet users' expectations. The level of user satisfaction based on the customer satisfaction index (CSI) is 80%, which means that users are very satisfied with the BTN Mobile application. Then the indicators that need improvement in quadrant I of the IPA method are indicators, B3 (Fulfillment), C6 (System Availability), and D2 (Responsiveness). Recommendations for improvement include providing easy and accurate transaction services, features for purchasing credit, data, and top-ups, as well as a quick response if there is a problem with the customer's account.
Pengujian Otomatis GUI dengan Katalon Studio pada Situs Lowongan Kerja Jobstreet dan Glints Azhari, Fauza Wayah; Suyatno, Dwi Fatrianto
Journal of Emerging Information Systems and Business Intelligence (JEISBI) Vol. 5 No. 3 (2024)
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/jeisbi.v5i3.63134

Abstract

Jobstreet dan Glints merupakan situs rekrutmen kerja online yang menyediakan informasi lowongan kerja dan kesempatan karier untuk para pencari kerja. Situs lowongan kerja Jobstreet dan Glints memiliki kompleksitas GUI yang berbeda-beda dan adanya peningkatan jumlah pengguna maka diperlukan pengujian GUI dan pengujian performa. Penelitian ini bertujuan untuk mengetahui hasil pengujian GUI dan pengujian performa pada kedua situs, apakah fungsionalitas dari kedua situs tersebut dapat berjalan dengan baik dan seberap jauh performa kedua situs saat berjalan di bawah beban kerja. Pengujian GUI ini dilakukan secara otomatis dengan Katalon Studio dan menggunakan metode Software Testing Life Cycle (STLC). Sedangkan, pengujian performa dilakukan dengan teknik load testing, alat yang digunakan yaitu JMeter dan menggunakan metode Performance Testing Life Cycle (PTLC). Hasil dari pengujian yang telah dilakukan menunjukkan bahwa fungsionalitas situs Jobstreet lebih unggul daripada situs Glints dikarenakan semua kasus uji Jobstreet memiliki status keberhasilan passed pada semua iterasi pengujian. Sedangkan, pada situs Glints terdapat satu kasus uji yang failed yaitu pada TC14_Pengalaman Kerja saat pengujian kedua dikarenakan terdapat field yang tidak dapat berinteraksi. Namun, masalah tersebut dapat teratasi. Dari segi response time kedua situs memiliki kelebihan dan kekurangan masing-masing. Untuk hasil pengujian performa menunjukkan situs Jobstreet memiliki performa yang baik, sedangkan situs Glints menunjukkan server menolak semua request yang dikirim.
DESIGN OF A RAW MATERIAL INVENTORY CONTROL INFORMATION SYSTEM WITH THE JUST IN TIME (JIT) METHOD (CASE STUDY: CV. Sumber Rezeki): RANCANG BANGUN SISTEM INFORMASI PENGENDALIAN INVENTORY BAHAN BAKU DENGAN METODE JUST IN TIME (JIT) (STUDI KASUS : CV. SUMBER REZEKI) Mu'tashim, Muhammad Afif; Suyatno, Dwi Fatrianto
Journal of Emerging Information Systems and Business Intelligence (JEISBI) Vol. 5 No. 3 (2024)
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/jeisbi.v5i3.63503

Abstract

CV Sumber Rezeki is an MSME engaged in the production and sale of furniture based on requests from buyers or consumers which include household furniture, office interiors, kitchen sets, room sets, hotel interiors, apartment interiors and all types of wood-based craft work. The development of the industrial revolution 4.0 has a major impact on MSME development actors. However, not all MSMEs in Surabaya City utilize technology in their business processes. CV. Sumber Rezeki requires a strategy that can be used in planning raw material needs which aims to emphasize the purchase of raw material needs that are only used to make furniture or production through ordering requests from consumers or buyers. The results of this study indicate that the application can help CV. Sumber Rezeki in solving raw material inventory planning problems. This will make it easier for companies to determine the frequency of purchases, how many times each message should be sent, the amount of raw material orders for each message, the number of orders for each shipment, and the total cost of raw material inventory with Just In Time (JIT).
Co-Authors Agustina, Deva Al Zulfi, Fakhrul Alamuddin Andrianto, Lifan Dwinur ANITA QOIRIAH Ardhini Warih Utami Ardhini Warih Utami, Ardhini Warih Ayu Anggraini Azhari, Fauza Wayah Damayanti, Nadiah Della Daniel Zilbryan Ismail Haris Emireza, Emireza Fa'iqoh, Hanifatul Firmansyah, Rifqi Rasendriya Fitriaruli, Hany Herawati, Mega Cipta Hermawan, Gerald Christopher Indhira, Rizania Fayza Ingratubun, Abriyanto Jannah, Friday Zahrotul Kartikasari, Reyka Ayu Mu'tashim, Muhammad Afif Nasrullah, Awaludin Ilham Nopitasari, Ninik Ayu Nurcahyani, Fanny Septi Pristanti, Aisyah Nungky Puspitasari, Aulia Dewi Putra, Yusril Adriansyah Rahadian Bisma Rahman, Auliyaur Ramadhan, Brian Adiyatma Rina Harimurti Rochana, Ika Hanim Sari, Putri Febriana Zulvia Arifatul Fadzilah