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Pengetahuan Keluarga Pasien Tentang Tingkat Kegawatdaruratan Berdasarkan Triase Dengan Kepuasan Keluarga Pasien Di Instalasi Gawat Darurat Rumah Sakit Umum Daerah Sumedang Situmorang, Roganda; Khotimah, Nur Intan Hayati Husnul; Aisyi, Raida Rihadatul
Jurnal Keperawatan Muhammadiyah Vol 9 No 2 (2024): JURNAL KEPERAWATAN MUHAMMADIYAH
Publisher : UNIVERSITAS MUHAMMADIYAH SURABAYA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30651/jkm.v9i2.21905

Abstract

Objective: This study aims to analyze the relationship between the patient's family knowledge about emergency levels based on triage with the satisfaction of the patient's family in the Emergency Department of Sumedang Regional General Hospital. Methods: The research method uses correlational quantitative descriptive research using a cross sectional approach. The population is a family of 72 patients and the sampling technique uses accidental sampling. Data collection techniques use primary data by distributing questionnaires. The data were analyzed using frequency distribution calculations and the Chi-Square test Results: The results showed that the knowledge of the patient's family about the level of emergency based on triage was not good (12.5%), quite good (61.1%) and good (26.4%). Research also shows that the satisfaction of the patient's family in the Emergency Department is less satisfied (1.4%), quite satisfied (66.7%) and satisfied (31.9%). Research shows that there is a significant relationship (p-value 0.002) between the patient's family knowledge of emergency levels based on triage and the patient's family satisfaction in the Emergency Department. Conclusion: The results of this study are expected to provide information for hospitals to further improve education or strengthening information through print or digital media about emergency levels based on triage in the Emergency Department in order to provide positive support for increasing patient family satisfaction.
Analisis Perilaku Etik Dengan Caring Pada Perawat Di Rumah Sakit Wilayah Kabupaten Bandung Situmorang, Roganda; Rifai, Susan; Anri; Situmorang, Elisa
Jurnal Keperawatan Muhammadiyah Vol 10 No 4 (2025): JURNAL KEPERAWATAN MUHAMMADIYAH
Publisher : UNIVERSITAS MUHAMMADIYAH SURABAYA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30651/jkm.v10i4.28042

Abstract

Objective: The largest healthcare workforce (nurses) has a significant impact on efforts to maintain and improve the quality of healthcare services. Nurses' behavior in providing services impacts healthcare services. Information suggests that there are still complaints about nurses' ethical behavior and caring attitudes toward patients. The purpose of this study was to analyze ethical behavior and caring among nurses in hospitals in Bandung Regency. Method: Quantitative research method, descriptive correlation type, cross-sectional approach. The population was 369 nurses, the sample calculation was determined using the Lameshaw formula of 44 nurses selected by stratified random sampling. Data collection (primary) used the distribution of nurse ethical behavior questionnaires (Cronbach Alpha value 0.996) and nurse caring questionnaires (Cronbach Alpha value 0.981). The research data used univariate analysis (frequency distribution calculation) and bivariate analysis using chi-square. Results: The majority (63.6%) of nurses exhibited poor ethical behavior, while nearly half (34.4%) exhibited moderately good ethical behavior. Most (63.6%) of nurses exhibited moderately good caring behavior, while a small proportion (20.5%) exhibited poor caring behavior. There was a significant relationship (p-value 0.000) between ethical behavior and caring behavior in nurses. The better the ethical behavior of nurses, the better their caring behavior. Conclusion: It is crucial for hospitals and nursing institutions to create a conducive work environment that supports the implementation of ethics, inseparable from caring behavior. Training for nurses is needed to improve understanding of ethical and caring behavior in daily practice, as well as further research to explore effective strategies for enhancing ethical and caring behavior in nurses to improve service quality as a culture of nursing care.