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ANALISIS KEPUASAN PASIEN TERHADAP PELAYANAN KEFARMASIAN DI PUSKESMAS WARUNGGUNUNG DAN PUSKESMAS BAROS TAHUN 2023 : ANALYSIS OF PATIENT SATISFACTION WITH PHARMACEUTICAL SERVICES AT WARUNGGUNUNG HEALTH CENTER AND BAROS HEALTH CENTER IN 2023 Noviyanto, Fajrin; Amanda, Salwa; Mursyid, Abdillah; Shobah, Afifah Nur
JFL : Jurnal Farmasi Lampung Vol. 13 No. 1 (2024): JFL : Jurnal Farmasi Lampung
Publisher : Program Studi Farmasi-Fakultas Matematika dan Ilmu Pengetahuan Alam-Universitas Tulang Bawang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37090/jfl.v13i1.1308

Abstract

Salah satu indikator utama pemantauan kualitas pelayanan adalah kepuasan pelanggan, ini berasal dari fakta bahwa harapan pelanggan telah dipenuhi oleh layanan yang mereka terima. Penelitian ini bertujuan untuk mengetahui seberapa puas pasien BPJS dan pasien umum dengan layanan farmasi yang diberikan di Puskesmas Warunggunung dan Puskesmas Baros Kabupaten Lebak pada tahun 2023. Pengumpulan data dilakukan dengan lembaran kuesioner. Subyek penelitian ini adalah pasien BPJS dan pasien umum di Puskesmas Warunggunung dan Puskesmas Baros yang memenuhi kriteria inklusi dan eksklusi. Teknik sampling yang digunakan dalam penelitian ini yaitu purposive sampling dimana penetapan sampel berdasarkan pertimbangan dari peneliti dan pengambilan sampel berdasarkan syarat yang berhubungan dengan penelitian sehingga sampel yang diambil harus memenuhi kriteria inklusi dan yang masuk kriteria eksklusi tidak dimasukkan dalam sampel penelitian. Penelitian ini melibatkan 270 responden di Puskesmas Warunggunung dan 260 responden di Puskesmas Baros yang memenuhi kriteria inklusi. Hasil penelitian di Puskesmas Warunggunung diperoleh hasil reliability pasien BPJS (70,18%) umum (70,74%), responsiveness BPJS (70,18%) umum (69,44%), assurance BPJS (71,11%) umum (72,22%), empathy BPJS (72,40%) umum (71,11%), tangible BPJS (70,18%) umum (70,56%) pada Puskesmas Baros diperoleh hasil reliability BPJS (73,84%) umum (74,23%), responsiveness BPJS (76,34%) umum (76,73%), assurance BPJS (74,80%) umum (75,96%), empathy BPJS (72,69%) umum (72,5%), tangible BPJS (66,15%) umum (66,92%). Dari penelitian ini dapat disimpulkan Puskesmas Warunggunung pada pasien BPJS nilai rata-rata (70,81%) umum (70,81%) sedangkan di Puskesmas Baros pasien BPJS nilai rata-rata (72,76%) umum (73,26%) klasifikasi puas. Tidak terdapat hubungan antara karakteristik usia (p=0,996), jenis kelamin (p=0,084) dan tingkat pendidikan (p=0,140) dengan tingkat kepuasan. Ada hubungan karakteristik pekerjaan p value (0,022) dengan kepuasan pasien BPJS dan pasien umum terhadap pelayanan kefarmasian di Puskesmas Warunggunung dan Puskesmas Baros Kabupaten Lebak.
Developing E-dictionary based on MIT App Inventor for Preschool Students Mursyid, Abdillah; Stanley , Sakala
Indonesian Journal of Multidisciplinary Educational Research Vol. 2 No. 2: Oktober 2024
Publisher : LP2M Institut Agama Islam Negeri (IAIN) Kediri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30762/ijomer.v2i2.3607

Abstract

Living in a technologically driven world, students are affected by the latest technological products since they have not been a student yet. Thus, as a teacher we are demanded to be wise and aware in selecting media to deliver our materials in teaching. We should understand that our students now are millennials and they use digital technology in their daily lives.  This current study intended to develop E-Dictionary based on MIT App Invertor in teaching English vocabulary for preschool students.  In developing the product this study adapted the R& D model from Borg and Gall. They are seven steps prosecuted in this present study: (1) Need analysis, (2) Media Development, (3) Expert Validation, (4) Revision, (5) try Out, (6) Second Revision, and the last (7) is Final Product. The final product was E-dictionary with supporting facilities such as the pictures, sounds, quizzes, reminders, etc. This project appears to help teachers convey English instructions in ease during the teaching learning process. The result suggest that E-dictionary developed impact positively to the teacher as well as the students.
Developing E-dictionary based on MIT App Inventor for Preschool Students Mursyid, Abdillah; Stanley , Sakala
Indonesian Journal of Multidisciplinary Educational Research Vol. 2 No. 2: Oktober 2024
Publisher : LP2M Institut Agama Islam Negeri (IAIN) Kediri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30762/ijomer.v2i2.3607

Abstract

Living in a technologically driven world, students are affected by the latest technological products since they have not been a student yet. Thus, as a teacher we are demanded to be wise and aware in selecting media to deliver our materials in teaching. We should understand that our students now are millennials and they use digital technology in their daily lives.  This current study intended to develop E-Dictionary based on MIT App Invertor in teaching English vocabulary for preschool students.  In developing the product this study adapted the R& D model from Borg and Gall. They are seven steps prosecuted in this present study: (1) Need analysis, (2) Media Development, (3) Expert Validation, (4) Revision, (5) try Out, (6) Second Revision, and the last (7) is Final Product. The final product was E-dictionary with supporting facilities such as the pictures, sounds, quizzes, reminders, etc. This project appears to help teachers convey English instructions in ease during the teaching learning process. The result suggest that E-dictionary developed impact positively to the teacher as well as the students.
Little Pharmacist Training and Healthy Nutritious Food Education for Elementary Students in Kemanisan Village Mursyid, Abdillah; Insani, Nurul; Chairani, Farahdina; Sari, Dwinda; Hakim, Imam Lukmanul; Zuniawati, Lilis; Jayanto, Faruk; Skania, Pratiwi Cahya; Haiti, Fajar Alam
ABDIMAS: Jurnal Pengabdian Masyarakat Vol. 6 No. 2 (2023): ABDIMAS UMTAS: Jurnal Pengabdian Kepada Masyarakat
Publisher : LPPM Universitas Muhammadiyah Tasikmalaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35568/abdimas.v6i2.3294

Abstract

WHO in its program, namely the Global School Health Initiative seeks to mobilize and strengthen health promotion and education activities in young children. One of the health education programs that could be held in elementary schools is the training of young pharmacists. Little Pharmacist, commonly abbreviated as Apocil, is an idea to introduce the role of the pharmacist profession more clearly from an early age. It is hoped that the presence of this little pharmacist in the future will increase elementary school students' awareness of medication and introduce the pharmacist profession to students and the community.  Student and community knowledge regarding health and medicine is still limited. Medications have an important role in maintaining health, therefore it should be used correctly in order to provide optimal clinical benefits. The purpose of this community service is to train little pharmacists in an effort to use the right medicine and educate healthy, nutritious food for elementary school students in Kemanisan Village. The method used was the Active Individual Learning Method (CBIA), the practice of making powder medicine, and it was evaluated by carrying out DAGUSIBU (get, use, store, and dispose of) mini-games. The media used in this activity are banners, mortar and stamper, and parchment paper. From the results of the activities was found that the students had known the pharmacist role and understood DAGUSIBU as well as education on healthy nutritious food with good results using mini-games. In summary, it can be concluded that the provision of education can increase the knowledge of elementary school students in the village of Kemanisan.
Edukasi PATUH untuk Pencegahan Penyakit Jantung Koroner melalui Pemberdayaan Ibu 3C (Cerdas Cegah Coroner) di Desa Kemanisan Mursyid, Abdillah; Chairani, Farahdina; Adini, Syilvi; Candra, Tifany Maulida; Amanda, Shalza; Novita, Via
Jurnal IPTEK Bagi Masyarakat Vol 5 No 2 (2025)
Publisher : Ali Institute of Research and Publication

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55537/j-ibm.v5i2.1367

Abstract

Penyakit jantung koroner merupakan salah satu penyebab kematian utama di seluruh dunia dan terus menjadi beban kesehatan masyarakat yang semakin meningkat di Indonesia. Tingginya prevalensi faktor risiko seperti merokok, hipertensi, obesitas, dan aktivitas fisik yang rendah, serta keterbatasan kesadaran masyarakat tentang deteksi dini dan praktik gaya hidup sehat, menekankan pentingnya intervensi edukatif yang dapat meningkatkan pengetahuan dan memberdayakan keluarga sebagai agen perubahan perilaku. Program keterlibatan masyarakat ini bertujuan meningkatkan literasi kesehatan, khususnya di kalangan perempuan, melalui edukasi tentang pencegahan penyakit jantung koroner dengan menggunakan pendekatan PATUH yang mendorong kebiasaan sehat yang disiplin. Program ini dilaksanakan di Kampung Kubang Lor, Desa Kemanisan, Kecamatan Curug, Kota Serang pada Desember 2024 dan melibatkan dua puluh ibu rumah tangga dan calon ibu sebagai peserta. Metode yang digunakan meliputi asesmen kebutuhan, edukasi partisipatif tentang penyakit jantung dan pencegahannya, penyebaran leaflet, sesi senam kesehatan, dan pengukuran tekanan darah. Hasil kegiatan menunjukkan meningkatnya antusiasme dan partisipasi aktif dalam diskusi, serta pemahaman yang lebih baik tentang faktor risiko dan strategi pencegahan. Kegiatan ini memperkuat peran perempuan sebagai promotor kesehatan dalam keluarga dan komunitas melalui pembentukan kelompok “Ibu-ibu Cerdas Cegah Koroner”. Program ini terbukti relevan dalam menangani rendahnya literasi kesehatan dan dapat menjadi model intervensi berbasis masyarakat yang dapat direplikasi di wilayah lain dengan karakteristik serupa. Temuan ini merekomendasikan integrasi inisiatif edukasi berorientasi keluarga ke dalam strategi promosi kesehatan, seperti di posyandu dan program komunitas sehat, untuk mendukung pencegahan penyakit tidak menular secara berkelanjutan.
Komunikasi Terapeutik Islami sebagai Strategi Penanggulangan Stunting pada Masyarakat Pesisir: Studi Kualitatif di Desa Rantau Panjang Kecamatan Pantai Labu Mursyid, Abdillah; Zainun, Zainun; Syawaluddin, Syawaluddin
Jurnal Ragam Pengabdian Vol. 3 No. 2 (2026): Mei-Agustus, Sustainable Development Goals (SDGs): Multidisciplinary Perspectiv
Publisher : Lembaga Teewan Journal Solutions

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62710/zbdg7725

Abstract

Stunting remains one of Indonesia's major public health challenges requiring multidimensional interventions beyond nutrition and medical services. This study aims to analyze the implementation of Islamic therapeutic communication in preventing stunting among coastal communities in Rantau Panjang Village, Pantai Labu District, Deli Serdang Regency, using a qualitative descriptive approach through in-depth interviews, observation, and documentation involving health workers, Posyandu volunteers, village officials, religious leaders, and community members. The findings reveal that Islamic therapeutic communication integrates interpersonal communication with Islamic values, including qaulan sadidan, qaulan layyinan, and qaulan ma'rufan, together with Qur'anic teachings and prophetic traditions, to strengthen public trust and the effectiveness of health promotion. Supporting factors include collaboration among village government, health workers, and religious leaders, while educational disparities, socioeconomic limitations, and cultural practices remain major obstacles. The study proposes an Islamic Therapeutic Communication Model integrating health communication, interpersonal communication, and religious values as a novel, community-based strategy for stunting prevention in religious societies.