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Journal : Accounting and Management Journal

PERBEDAAN METODE PRICING, KEBERAGAMAN PRODUK TERHADAP KEPUASAN KONSUMEN PASAR TRADISIONAL Arif, Donny; Yucha, Nikma; Ekasari, Ratna; Purnamasari, Wulan
JURNAL AKUNTANSI DAN MANAJEMEN Vol 3 No 2 (2019): Accounting and Management Journal
Publisher : Universitas Nahdlatul Ulama Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33086/amj.v3i2.1407

Abstract

Pasar tradisional merupakan salah satu titik kumpul perekonomian masyarakat. Sedangkan pasar tradisional identik dengan kumuh, bau, kotor dan sebagainya. Perlunya strategi pengembangan pasar tradisional agar pasar tradisional tetap menjadi pilihan pembeli untuk berbelanja kebutuhan sehari-hari. Pengembangan pasar memang tidaklah mudah, revitalisasi pasar memakan biaya yang tinggi. Pasar yang ingin berkembang dengan bantuan pemerintah melalui kebijakan revitalisasi pasar hendaknya tidak hanya menghasilkan kemajuan yang tampaknya nyaman secara fisik. Jenis penelitian dalam penulisan penelitian ini adalah penelitian lapangan (field research), yaitu penelitian yang dilakukan dilokasi penelitian dengan melakukan pengamatan tentang suatu fenomena dalam keadaan ilmiah. Sedangkan dalam pengumpulan data dalam penelitian menggunakan metode pengumpulan dengan observasi, wawancara dan kuesioner. Penelitian ini menggunakan metode analisis kuantitatif. Lokasi penelitian dilaksanakan di Pasar Krisna Madubronto Kabupaten Sidoarjo. Hasil penelitian ini bertujuan mengetahui dan menganalisis pengaruh persepsi harga, keberagaman produk, dan lokasi terhadap kepuasan konsumen di Pasar digital
PENGENDALIAN KUALITAS PRODUK ELPIJI PSO (Public Service Obligation) DENGAN IMPLEMENTASI STATISTICAL PROCESS CONTROL Arif, Donny; Yucha, Nikma
JURNAL AKUNTANSI DAN MANAJEMEN Vol 5 No 1 (2021): Accounting and Management Journal
Publisher : Universitas Nahdlatul Ulama Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33086/amj.v5i1.2137

Abstract

Domestic Gas Region V is division of the company PT Pertamina Persero which is engaged in providing domestic LPG, especially in the field distribution of PSO and non PSO LPG. Domestic Gas supply LPG through SPPBE (Station for Filling and Transporting LPG Bulk) to agents to direct consumers. Especially for the PSO LPG with a weight 3kg is product of government subsidies with large scale production, it is necessary equalization of good quality for use by the middle to lower class society. In ptactices, many consumers feel that there are several differences between products one another, especially the difference in the weight of the filled tube and the diameter of the valve that is not the same, so ut is difficult to install with the stove regulator and can cause gas leakage which in turn caused a fire. Implementation of statistical process control is carried out to measure the quality of LPG PSO so that it is expected to be able to maintain and improve the quality of PSO LPG products. Statistical process control is done because it exists differences in quality dispersion with the same product this needs to be done to meet the wants and needs of consumers and increase customer satisfaction. This research was conducted to measure the effectiveness/success in controlling and supervision of product quality by implementing statistical process control, the first is to measure the description of the quality of LPG products, the second is to measure how consumer satisfaction with LPG products. The results obtained show that statistical process control analysis illustrates that the performance criteria set by the holding company of PT Pertamina has been very good seen from the P-Chart control which produces the value ā€œPā€ is in the lower limit of the lower control limit.