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Journal : JURNAL KEPARIWISATAAN

MOTIVARION AND BEHAVIOR OF OLDER PEOPLE ASSIST SEGMENTING THE MATURE MARKET ANDIDETIFYING SENIOR TOURISTS EXPECTATION Rahmawati, Putu Indah
JURNAL KEPARIWISATAAN Vol 10 No 2 (2011): Kepariwisataan-September
Publisher : Pusat Penelitian dan Pengabdian Kepada Masyarakat Sekolah Tinggi Pariwisata Nusa Dua Bali

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MANAGING DIVERSITY: THE GAP BETWEEN THEORIES AND PRACTICES IN THE HOSPITALITY INDUSTRY Rahmawati, Putu Indah
JURNAL KEPARIWISATAAN Vol 8 No 1 (2009): Kepariwisataan-Maret
Publisher : Pusat Penelitian dan Pengabdian Kepada Masyarakat Sekolah Tinggi Pariwisata Nusa Dua Bali

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MOTIVATION AND BEHAVIOR OF OLDER PEOPLE ASSIST SEGMENTING THE MATURE MARKET ANDIDENTIFYING SENIOR TOURISTS' EXPECTATION Rahmawati, putu indah
JURNAL KEPARIWISATAAN Vol 10 No 2 (2011): Jurnal Kepariwisataan
Publisher : Pusat penelitian & Pengabdian Kepada Masyarakat STP Nusa Dua Bali

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The implication of the growing number of mature people is becoming contemporary issues for tourism and hospitality business. Managers need to have better understanding about the motives of older people to go travelling and how they behave in the tourist destination, what their need and expectation are. This report attempts to extend the theoretical and empirical evidence about the relationship among older people motivations, behaviours, expectations and mature market segmentation. The .findings of literature reviews also reveal the differences of senior traveller motivation and expectation due to differences of nationality and culture background. Finally, this study highlighted the implication of this issue to the tourism and hospitality businesses.
DESTINATION BENCHMARKING AS AN EFFECTIVE TOOL FOR SUSTAINABLE TOURISM DEVELOPMENT Rahmawati, Putu Indah
JURNAL KEPARIWISATAAN Vol 9 No 1 (2010): Jurnal Kepariwisataan
Publisher : Pusat penelitian & Pengabdian Kepada Masyarakat STP Nusa Dua Bali

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Developing sustainable tourism which can help destinations to increase the ben­efits and minimize the risks of the tourism industry is still becoming a challenge for the tourism authorities in some countries. Destination benchmarking is one of the programmes that give further knowledge and skill about how to develop sustainable tourism. Therefore, this paper will discuss the benefits of destination benchmarking as an effective tool for sustainable tourism in terms of chance to learn from others, maintaining competitive performances and increasing tourist destination profitability. Hence, it is suggested that the destination authorities in Indonesia join the destination benchmarking programme in order to improve tour­ist destination performances and to develop sustainable tourism in Indonesia.
MANAGING DIVERSITY: THE GAP BETWEEN THEORIES AND PRACTICES IN THE HOSPITALITY INDUSTRY Rahmawati, Putu Indah
JURNAL KEPARIWISATAAN Vol 8 No 1 (2009): Jurnal Kepariwisataan
Publisher : Pusat penelitian & Pengabdian Kepada Masyarakat STP Nusa Dua Bali

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Abstract

Managing diversity becomes one of the most important/actors in ensuring company competitiveness. This paper explores the theories about diversity management and compares them with the practices in organizations a11d then examines late organizations' diversity programs I/trough their employees' perceptions. The findings illustrate that there is a gap between managing diversity theories and practices in organizations and some barriers in implementing diversity program, especially ill the hospitality industry. Therefore, it is suggested that human resources practices that make one conse11sus about the precise definition of workforce diversity as a guideline in developing diversity training programs. Organizations also need to change their approach from a reactive approach to a proactive approach toward workforce diversity. Communication told openness to dissimilarity can reduce the barriers in implementing diversity programs.
Co-Authors Abdilah, Lutfi Adhithara, Firman Agung Indra Wiranata Ariska, Saesar Putri Ayu Artawan, Komang Agus Awan Cs, Agus Jully Berata , Nyoman Candra Berlianto, Christopel Candra, Ni Kadek Dwi Damiati - Desy Cahyani Lari Dewi, Putu Elisia Sukma Dirgayusa, I Bagus Raka Dwi Purnama, Made Wulan Eka Bayu Purnawati Eka Bayu Purnawati Fajar Yualida Isti Koma Faraudis, Zein Fristamara, Yosep Gede Rasben Dantes Gede Wirata Gusti Agung Ayu Intan Pradnyani Hepani, Ketut Heryanda, Komang Krisna I Gede Astra Wesnawa I Gusti Agung Nyoman Setiawan I Gusti Ayu Linggayanti I Ketut Sida Arsa, I Ketut Sida I Komang Amerta Sedana I Komang Didik Setiawan I Made Gunawan I Made Nindya Hutama I Made Satriawan I Nengah Suarmanayasa I Nyoman Wijana I Putu Gede Parma I Putu Krisna Yudha I Putu Panca Adi I Putu Suardhana I Wayan Bagia I Wayan Putra Yasa I.GN A Sahadewa Jaabir Jaabir Jasmini, Putu Kadek Hendra Negara Putra Kadek Mega Oktaviyani Kadek Sri Handayani Kadek Sukayana Ketut Hepani Ketut Sudiana, I komang andre wiryawan Komang Krishna Darmawan Komang Krisna Heryanda Komang Krisna Heryanda Komang Sri Pratiwi Laksana, Ida Bagus Adi Luh Gede Eka Yanthi Luh Putu Sukawati M. Rudi Irwansyah Made Ade Natashia Made Anik Widyastuti Made Anik Wiryantini Made Aristia Prayudi Made Ary Widiastini, Ni Made Nikko Mahayana Made Wulan Dwi Purnama Mahendra, I Gede Deni Mantrawan, I Gusti Ngurah Puja MANUABA, Ida Bagus Ngurah Sidharta MASTIASIH, Made Meitriana, Made Ary Mertasih, Komang Lenni Ni Kadek Sinarwati Ni Komang Dharmi Yudhi Utami Ni Luh Febry Sukma Andryani  Ni Luh Manda Wulandari Ni Luh Wayan Sayang Telagawathi Ni Made Ary Widiastini Ni Made Priartini Ni Made Suci Ni Putu Gili Padmayoni Nyoman Dini Andiani Nyoman Mariadi Nyoman Teja Adiastra Oktaviyani, Kadek Mega Padmayoni, Ni Putu Gili Pradnyani, Gusti Agung Ayu Intan Pranata, I Kadek Diva Pratiwi, Komang Sri Priartini, Ni Made Purnawati, Eka Bayu Putra, I Gusti Agung Ngurah Surya Putra, I Gusti Lanang Prayura Putu Agus Suma Astawa Putu Budi Juniantari Putu Elisia Sukma Dewi Putu Ermayanti Putu Hendra Enteriadi Putu Nata Kusuma Putu Satcitanandadewi Putu Yulianthini Ratih Pitaloka, Kadek Ratna Rosalina, Luh Saesar Putri Ayu Ariska Sahadewa, I.GN A Saisarani, Kadek Gita Puspita Santiara, I Made Sanusi Mulyadiharja Selviani, Ni Wayan Putri Setiawan, I Komang Didik Stevany Ingrid Marta Mandosir SUGITA, Wayan Sukawati, Luh Putu SUPADMI, Ni Nyoman Sri Telagawati, Ni Luh Wayan Sayang Trianasari Udayani, Putu Kartika Widiastini , Ni Made Ary Widiastiti, Ketut Widyasanti, Ida Ayu Hita Wirasetia, Putu Andi wiryawan, komang andre Wulandari, Ni Luh Manda Yulianthini, Putu Zein Faraudis