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Journal : Journal of Humanities and Social Studies

Dominant Factors Behavioral Intention of The Generation Millennials in Using E-Wallets Nana Triapnita Nainggolan; Darwin Lie; Lora Ekana Nainggolan; Ady Inrawan; John Lidia
JHSS (JOURNAL OF HUMANITIES AND SOCIAL STUDIES) Vol 7, No 1 (2023): JHSS (Journal of Humanities and Social Studies)
Publisher : UNIVERSITAS PAKUAN

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33751/jhss.v7i1.7148

Abstract

Technological advancements fueled by the internet revolution have transformed the financial services industry's image, resulting in modifications to electronic financial services. These service changes can be seen in almost all forms of financial services, such as banking, insurance, and stock trading, which are carried out using electronic media, such as E-wallets services. This study's primary goal is to discover how the Millennial generation uses digital wallet applications in terms of perceived ease of use, perceived usefulness, trust, social influence. This study utilized a quantitative method using exploratory surveys and online questionnaires, as well as a literature and field research design. This study employs the Smart PLS program with the PLS-SEM approach for data analysis. Data was collected using non-probability sampling using a purposive sampling approach, yielding a sample size of 146 respondents for this research. This research provides information about the behavior of using digital wallet applications, which are significantly controlled by perceived ease of use, trust, and social influence. Furthermore, the Perceived Usefulness factor does not significantly impact the behavior of using digital wallet applications. These findings highlight the importance of trust as a motivator for customers when utilizing an E-Wallet application. It is preferable to expand the number of study samples in order to appropriately generalize findings, as well as to include research factors that are believed to influence behavioral intention to use. This research will look at the effects of perceived ease of use, perceived utility, trust, and social influence on Generation Millennial behavior when it comes to using digital wallets.
The Role of Organizational Citizenship To Increase The Influence of Transformational Leadership and School Organizational Culture on Organizational Commitment To Private High School Teachers in Pematang Siantar City Darwin Lie; Sofiyan Sofiyan; Nana Triapnita Nainggolan; Lora Ekana Nainggolan; John Lidia
JHSS (JOURNAL OF HUMANITIES AND SOCIAL STUDIES) Vol 7, No 1 (2023): JHSS (Journal of Humanities and Social Studies)
Publisher : UNIVERSITAS PAKUAN

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33751/jhss.v7i1.7147

Abstract

. The formulation of the problem of this research is how the influence of transformational leadership and school organizational culture on organizational commitment mediated by organizational citizenship behavior (OCB) on teachers SMA Swasta in Pematang Siantar. This study uses a library research and field research design. The population in this study were 420 teachers SMA Swasta in Pematang Siantar. The types of data used are qualitative data and quantitative data., and data collection techniques are carried out by questionnaires, interviews, and documentation. Then the data analysis technique uses qualitative descriptive analysis and quantitative descriptive analysis. The results of the outer loading factor test, the value of each loading factor and AVE on the variable indicators of transformational leadership, school organizational culture, organizational citizenship behavior, and organizational commitment are above 0.7 for the loading factor and above 0.5 for AVE. Furthermore, the value of each reliability obtained by the composite reliability value of each research variable is above 0.7. For Cronbach's alpha value, the value for each variable is above 0.60, meaning that all research variables have good reliability values. 6. The R-square value of the endogenous variable is 0.344 for organizational commitment, meaning that the exogenous variable explaining organizational commitment is weak. The R-square value of the endogenous organizational citizenship behavior variable is 0.155, meaning that the overall ability of exogenous variables to explain organizational citizenship behavior is weak