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Journal : Journal of Law

Implementasi Pembinaan Anggota Paskibraka Kota Palembang Tahun 2018 Paripurna, Amir; Maulana, Maulana; Hendarso, Yoyok
Journal of Law & Policy Review Vol 2, No 1 (2024): Journal of Law & Policy Review, June 2024
Publisher : Mahesa Research Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34007/jlpr.v2i1.611

Abstract

This article or writing aims to describe and analyze the implementation of Palembang City Paskibraka Member Development in 2018. The problem focuses on supporting and inhibiting factors in the implementation of Palembang City Paskibraka training. In order to approach this problem, a theoretical reference from George Edward III is used. Data was collected through interviews, observation and documentation and analyzed qualitatively. The research results show that communication in the implementation of Palembang City Paskibraka coaching in 2018 is quite good. The communication process, both internally and with related agencies, is running as expected, although it still needs improvement and evaluation to achieve more optimal performance previously. The implementation of Palembang City Paskibraka development in 2018 has followed clear standard operating procedures (SOP), and most policy implementers understand and comply with the procedures stated in the SOP. Apart from that, all employees who are policy implementers have a high commitment to the implementation of the 2018 Palembang City Paskibraka training. They work with dedication and full responsibility to achieve the desired goals and targets.
Analisis Kualitas Pelayanan Dalam Penerbitan Surat Keterangan Catatan Kepolisian (SKCK) di Polres Prabumulih Suryadinata, Suryadinata; Hendarso, Yoyok; Agus, Azwar
Journal of Law & Policy Review Vol 1, No 1 (2023): Journal of Law & Policy Review, June
Publisher : Mahesa Research Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34007/jlpr.v1i1.545

Abstract

This article or writing aims to analyze the quality of service in issuing SKCK at Prabumulih Police. The problem focuses on the quality of SKCK publishing services. In order to approach this problem, a theoretical reference from the concept of service quality according to Zeithaml (2010) was used to start the service dimensions in the Public Service Office of the Prabumulih Police Intelligence and Security Unit. Data was collected through questionnaires, observations and documentation studies, then analyzed using the Weight Mean Score (WMS). The research subjects were respondents who managed SKCK at the Prabumulih Police Station. This study concludes that the Validity Test shows that all statements are valid with a calculated r value that is capable. The average quality of SKCK services at the Prabumulih Police Station ranges from 3.32 to 4.91, indicating respondent satisfaction in the answer range of 3.01 – 4.00. Factors such as ease of access and communication between officers are considered quite good, although there are still obstacles related to understanding the importance of the application. However, the officers' efforts to provide services according to the Prabumulih Police motto were considered to be quite good.