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All Journal Humanis : Jurnal Ilmu-Ilmu Sosial dan Humaniora The Spirit of Society Journal : International Journal of Society Development and Engagement Jurnal Ilmiah Ecobuss Economics and Sustainable Development Jurnal ABDINUS : Jurnal Pengabdian Nusantara REMIK : Riset dan E-Jurnal Manajemen Informatika Komputer Enrichment : Journal of Management GOVERNANCE: Jurnal Ilmiah Kajian Politik Lokal dan Pembangunan Jurnal Ilmu Administrasi Negara Indonesian Research Journal on Education Nanggroe: Journal Of Scholarly Service Nanggroe: Journal of Scholarly Service ARIMA : Jurnal Sosial Dan Humaniora
Erlyna Hidyantari
Universitas WR Supratman
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Chemical Engineering, Chemistry & Bioengineering Chemistry Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Materials Science & Nanotechnology Mathematics Medicine & Pharmacology Neuroscience Nursing Physics Public Health Social Sciences Other

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Pendampingan Proses Penyembelihan dan Pendistibusian Hewan Qurban di Kampus Universitas WR Supratman Surabaya Gamal, Ahmad; PurwokoFakultas Ekonomi dan Bisnis Universitas WR Supratman Surabaya, Bambang; Kartika, Mira Gayatri; Wirawan, Desak Gede Tiara Sharasshita; Hidyantari, Erlyna; Prihartanti, Wiwik; Suasridewi, Desak Gede; Rahmanto, Agus; H, Hardiono
Nanggroe: Jurnal Pengabdian Cendikia Vol 3, No 7 (2024): Oktober
Publisher : Yayasan Daarul Huda Kruengmane

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.13987944

Abstract

The purpose of this community service is to provide assistance in managing the implementation of welcoming the Eid al-Adha celebration, both in managing the process of slaughtering sacrificial animals and the process of distributing sacrificial animal meat. This community service is an annual agenda at W.R. Supratman University, Surabaya. The implementation method is through a committee formation meeting, preparing an agenda, and proposing sacrificial animal slaughtering officers. Furthermore, providing assistance by being directly involved in the implementation of the slaughter and cutting of sacrificial animals and the distribution of sacrificial animal meat. The community service activity ends with monitoring and evaluation. The result is that with this assistance, the implementation of the slaughter and distribution of sacrificial animal meat in welcoming the 2024 Eid al-Adha holiday at the W.R. Supratman University Campus, Surabaya has become more orderly. The implementation of the slaughter of sacrificial animals and skinning of animals is carried out by experts, the chopping and weighing of meat is carried out proportionally, and the distribution of sacrificial meat is orderly, even and on target.
KUALITAS KUALITAS PELAYANAN ADMINISTRASI LAYANAN KONSELING PADA PUSAT PEMBELAJARAN KELUARGA (PUSPAGA) DI KELURAHAN AIRLANGGA Prihartanti, Wiwik; Hidyantari, Erlyna; Lailatus Sofiyah, Siti; Febrihapsari, Mahardani
HUMANIS: Jurnal Ilmu-Ilmu Sosial dan Humaniora Vol 17 No 1 (2025): Januari
Publisher : LPPM UNISDA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52166/humanis.v17i01.8714

Abstract

Penelitian membahas pentingnya Pusat Pembelajaran Keluarga (Puspaga) adalah lembaga pemerintahan yang menyediakan layanan konseling untuk membantu para orang tua dalam meningkatkan kualitas ketahanan keluarga. Puspaga merupakan suatu ikhtiah mencegah terjadinya kekerasan dalam keluarga, mendidikan anak, mengasuh dan melindungi hak-hak anak, mengembangkan bakat dan minat anak, mencegah perkawinan usia dini. Selian itu Puspaga berupaya memberikan layanan konsultasi pendidikan karakter kepada anak-anak, memberi layanan konseling pada remaja dalam mempersiapkan pernikahan, dan memberikan layanan konseling pada keluarga baru. Penelitian bertujuan untuk memahami proses pelayanan administrasi konseling, pusat pembelajaran keluarga dan menjelaskan kualitas pelayanan administrasi pusat konseling di Kelurahan Airlangga. Metode penelitian menggunakan pendekatan kualitatif, dengan teknik pengumpulkan data secara observasi, wawancara mendalam, dan analisis dokumen. Penelitian menghasilkan bahwa pelayanan untuk masyarakat sebagai konseling Puspaga di Kelurahan Airlangga: 1] Puspaga sebagai sarana sosialisasi pola asuh anak; 2] Puspaga sebagai tempat pembelajaran keluarga; 3] Puspaga sebagai tempat pemberdayaan perempuan. Penelitian ini menyimpulkan bahwa Puspaga memiliki peranan yang sangat penting dalam mendukung kemajuan keluarga dan masyarakat dengan menawarkan layanan pendidikan dan komunikasi yang efektif. Keberadaan Puspaga sangat membantu orang tua dalam mengasah keterampilan pengasuhan, memperdalam pemahaman tentang pendidikan anak, dan mempererat hubungan keluarga. Puspaga berperan dalam menciptakan lingkungan keluarga yang lebih sehat dan harmonis, serta membangun komunitas yang lebih sehat.
Evaluasi Kebijakan One Day Service (ODS) dalam Meningkatkan Pelayanan Perizinan di Kota Surabaya Hidyantari, Erlyna; Hardiano, Hardiano; Rahmanto, Agus
Indonesian Research Journal on Education Vol. 4 No. 4 (2024): irje 2024
Publisher : Fakultas Keguruan dan Ilmu Pendidikan, Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/irje.v4i4.1461

Abstract

Penelitian ini mengevaluasi kebijakan One Day Service (ODS) dalam meningkatkan kualitas pelayanan perizinan di Kota Surabaya. ODS merupakan inovasi berbasis teknologi informasi yang bertujuan mempercepat proses perizinan. Metode penelitian yang digunakan adalah kualitatif deskriptif dengan pengumpulan data melalui wawancara, observasi, dan analisis dokumen.  Hasil penelitian menunjukkan bahwa penerapan ODS di Kota Surabaya secara umum telah meningkatkan kecepatan dan efisiensi proses perizinan, serta meningkatkan kepuasan pengguna layanan. Namun, terdapat beberapa kendala seperti keterbatasan infrastruktur teknologi informasi, birokrasi yang masih kaku, serta kurangnya koordinasi antar unit terkait. Kendala-kendala ini menghambat optimalisasi pelayanan ODS dan perlu diperbaiki untuk mencapai tujuan pelayanan publik yang efektif dan efisien. Rekomendasi yang diberikan meliputi peningkatan infrastruktur teknologi, penyederhanaan prosedur birokrasi, dan pelatihan berkelanjutan bagi sumber daya manusia agar lebih adaptif terhadap teknologi. Selain itu, diperlukan peningkatan koordinasi antar unit dinas terkait untuk memastikan pelaksanaan ODS berjalan dengan lancar.
EVALUASI PROGRAM WIRA WIRI DALAM PELAYANAN TRANSPORTASI PUBLIK DI KOTA SURABAYA mahardani febrihapsari; amirul mustofa; Desak Gede suasridewi; Erlyna Hidyantari Hidyantari; Hardiono hardiono; Wiwik Prihartanti
Jurnal Ilmu Administrasi Negara Vol 24 No 1 (2026)
Publisher : Universitas Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46730/jiana.v24i1.8333

Abstract

Congestion is one of the problems faced by big cities that is still cannot be solved. The Wira Wiri program is one of the solutions provided by the Surabaya city government to overcome congestion in the city. This research aims to conduct an evaluation analysis wira wiri feeder program in public transportation services in Surabaya city. This research uses a qualitative approach with the evaluation theory of William N Dunn's evaluation theory with 6 criteria namely effectiveness, efficiency, adequacy, equity, responsiveness and accuracy. The data collected was then analyzed by using data analysis techniques from Miles and Huberman. Research implications shows that the Surabaya wira wiri feeder program has been running well, although some indicators show results that are not yet optimal. Responsiveness and accuracy indicators show a good degree because the feeder program is in accordance with the policy objectives. The feeder program is in accordance with the policy objectives of the feeder itself. While the indicators of effectiveness, efficiency, adequacy and equity show a good degree but still not optimal for several reasons, namely that there are areas that have not been covered by the feeder and the arrival schedule is not suitable due to unpredictable road conditions. Recommendations for the development of this program are the development of human resources, especially in terms of service, socialization of the wira wiri feeder to the community so that people are more familiar with the feeder as public transportation, increasing intermodal integration and increasing the number of units.
Peningkatan Kesadaran Keamanan Data Konsumen dan Pelayanan Bisnis berbasis Hybrid di Era Digital Abad XXI Muthowif Muthowif; Siti Lailatus Sofiyah; Wiwik Prihartanti; Agus Rahmanto; Erlyna Hidyantari; Hardiono Hardiono
Jurnal ABDINUS : Jurnal Pengabdian Nusantara Vol 10 No 2 (2026): Volume 10 Nomor 2 Tahun 2026
Publisher : Universitas Nusantara PGRI Kediri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29407/ja.v10i2.28479

Abstract

Kegiatan Pengabdian kepada Masyarakat ini bertujuan meningkatkan kesadaran dan pemahaman masyarakat terhadap pentingnya keamanan data konsumen serta penerapan tata kelola layanan bisnis hybrid yang inovatif dan adaptif di era transformasi digital. Permasalahan utama yang dihadapi adalah rendahnya literasi keamanan data dan belum terintegrasinya prinsip tata kelola dalam praktik pelayanan bisnis digital. Metode pelaksanaan dilakukan melalui seminar edukatif, diskusi partisipatif, dan pemaparan studi kasus yang melibatkan pelajar, mahasiswa, dosen, dan pelaku UMKM. Hasil kegiatan menunjukkan peningkatan kesadaran kritis peserta terhadap risiko kebocoran data konsumen serta pemahaman mengenai pengelolaan layanan bisnis hybrid yang berorientasi pada perlindungan konsumen. Luaran kegiatan meliputi terselenggaranya seminar, materi edukatif, rekomendasi praktis tata kelola layanan bisnis hybrid, serta dokumentasi kegiatan sebagai bahan publikasi pada jurnal pengabdian masyarakat terakreditasi nasional. Kegiatan ini juga memperkuat peran perguruan tinggi sebagai agen pemberdayaan masyarakat dan peningkatan kualitas pelayanan bisnis digital berkelanjutan lokal.
INTEGRASI MULTIMODA TRANSPORTASI PUBLIK MELALUI SUROBOYO BUS DAN WIRA WIRI UNTUK MENINGKATKAN KEPUASAN MASYARAKAT Lidya Arumdhari; Moch Zaenuri; Siti Lailatus Sofiyah; Erlyna Hidyantari; Mahardani Febrihapsari
GOVERNANCE: Jurnal Ilmiah Kajian Politik Lokal dan Pembangunan Vol. 13 No. 9 (2026): 2026 September
Publisher : Lembaga Kajian Ilmu Sosial dan Politik (LKISPOL)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56015/gjikplp.v13i9.1279

Abstract

Population growth, urbanization, and traffic congestion have increased the urgency of establishing an integrated public transportation system in Surabaya. The city government has addressed this challenge through a multimodal integration strategy between Suroboyo Bus as the main mode and Wira-Wiri as the feeder, covering physical, fare, information, and institutional integration. This study aims to answer two key questions: (1) how the multimodal integration strategy between Suroboyo Bus and Wira-Wiri is implemented, and (2) how public satisfaction is shaped by this integration. A descriptive qualitative approach with a case study design was applied, employing in-depth interviews, participant observation, and documentation analysis at selected integration points in Surabaya. The findings reveal that the integration has improved accessibility, travel efficiency, and reduced costs for users, particularly through fare integration policies supported by the GOBIS application and cashless payment. However, several challenges persist, including limited feeder fleets, unsynchronized schedules, and low digital literacy among users. These findings underline that the success of multimodal integration relies not only on technical policies but also on institutional readiness and community engagement. In conclusion, the integration of Suroboyo Bus and Wira-Wiri holds significant potential to enhance public satisfaction, yet requires reinforcement through fleet expansion, service quality improvements, and digital literacy education. Future research is recommended to adopt a quantitative approach to better measure satisfaction levels across a broader population.
Co-Authors Adi, Titok Waskito Agus R ahmanto Agus Rahmanto Agus Rahmanto Ahmad Gamal Amirul Mustofa Bambang Purwoko Bambang Purwoko Desak Gede suasridewi Desak Gede Suasridewi Dewi Wulandari H, Hardiono Hardiano, Hardiano Hardiono Hardiono hardiono Hardiono Hardiono Hardiono, Hardiono Kartika, Mira Gayatri Lidya Arumdhari mahardani febrihapsari Mahardani Febrihapsari Mira Gayatri Kartika Moch Zaenuri Mukhrojin, Moh Muthowif Muthowif Muthowif Prambudiarto, Nugroho Prihartanti, Wiwik Purwanto Purwanto PurwokoFakultas Ekonomi dan Bisnis Universitas WR Supratman Surabaya, Bambang Rahmanto, Agus Rd. Nia Kania Kurniawati Siti Lailatus Sofiyah Wirawan, Desak Gede Tiara Sharasshita Wiwik Prihartanti