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All Journal Jurnal Simetris Bulletin of Electrical Engineering and Informatics Bulletin of Electrical Engineering and Informatics Jurnal Teknologi Informasi dan Ilmu Komputer Bulletin of Electrical Engineering and Informatics Jurnal Ilmiah KOMPUTASI Format : Jurnal Imiah Teknik Informatika Sinkron : Jurnal dan Penelitian Teknik Informatika Jurnal Informatika Jurnal Komputasi JITK (Jurnal Ilmu Pengetahuan dan Komputer) IKRA-ITH Informatika : Jurnal Komputer dan Informatika Sebatik Jiko (Jurnal Informatika dan komputer) Astonjadro Simtek : Jurnal Sistem Informasi dan Teknik Komputer CCIT (Creative Communication and Innovative Technology) Journal Journal of Information System, Applied, Management, Accounting and Research Informatika IJITEE (International Journal of Information Technology and Electrical Engineering) Journal of Applied Science, Engineering, Technology, and Education JUKI : Jurnal Komputer dan Informatika Jurnal Abdidas International Journal of Industrial Optimization (IJIO) Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences Jurnal Teknik Informatika (JUTIF) International Journal Of Science, Technology & Management (IJSTM) Journal of Technology and Informatics (JoTI) Indonesian Journal of Multidisciplinary Science Journal Of World Science Buletin Sistem Informasi dan Teknologi Islam Jurnal Locus Penelitian dan Pengabdian Prosiding Seminar Nasional Sisfotek (Sistem Informasi dan Teknologi Informasi) Teknik: Jurnal Teknik Mesin, Elektro dan Ilmu Komputer Jurnal Indonesia Sosial Teknologi Jurnal Indonesia Sosial Sains Journal Research of Social Science, Economics, and Management Eduvest - Journal of Universal Studies Kohesi: Jurnal Sains dan Teknologi SmartComp Jurnal Informatika Polinema (JIP) Asian Journal of Social and Humanities Paradigma: Jurnal Filsafat, Sains, Teknologi, dan Sosial Budaya
Akbar, Habibullah
Universitas Esa Unggul
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Journal : CCIT (Creative Communication and Innovative Technology) Journal

 1 
Design Application of Augmented Reality-Based Computer Device Assembly Practicum Modules Diah Aryani; Syahrizal Dwi Putra; Noviandi Noviandi; Habibullah Akbar
CCIT Journal Vol 16 No 1 (2023): CCIT JOURNAL
Publisher : Universitas Raharja

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (821.209 KB) | DOI: 10.33050/ccit.v16i1.2509

Abstract

The adaptation and use of digital technology have presented various opportunities and challenges for actors involved in educational services, i.e., colleges, educators, and students. Augmented reality has recently emerged as one of the digital technologies that have attracted the attention of many academies and practitioners; in addition, AR technology has brought about a change in the way users and machines interact that can teach and direct students to handle the topic of lessons differently and more proactively. This study aims to design and build an android-based Augmented Reality (AR) computer hardware assembly practicum module application as an alternative learning media in the computer hardware device assembly practicum module, which is expected in a learning activity to be more exciting and increase students' skills about computer assembly through AR technology can be one of the solutions to overcome the practicum module which was previously still in the form of a textbook and was not yet technology-based. The research method used is the Multimedia Development Life Cycle (MDLC), which consists of six stages, namely concept, design, material, collection, assembly, testing, and distribution. The results of the practicum module application with Augmented Reality technology can be run on mobile devices with an Android operating system for version 5.1 and above, and this module has a feature that can introduce 3-D objects of hardware devices and simulate the assembly of hardware devices 3D objects 3D IC processor components and mainboards that are driven with the touch of a finger by pairing elements (Drag and Drop).
Evaluation of E-Government Implementation in Managing Public Service Complaints Using E-GovQual and Importance Performance Analysis (Case Study: CRM - Cepat Respon Masyarakat – of the Jakarta Provincial Government) Sabri Alim; Habibullah Akbar; Gerry Firmansyah; Nenden Siti Fatonah; Budi Tjahjono
CCIT (Creative Communication and Innovative Technology) Journal Vol 17 No 1 (2024): CCIT JOURNAL
Publisher : Universitas Raharja

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33050/ccit.v17i1.2922

Abstract

The improvement of public service quality is an effort to enhance the quality and innovation of public services within each government agency periodically, according to the needs and expectations of the society. One of the efforts to enhance the quality of service by public service providers, in order to improve the well-being of the community, is to use public complaints as a basis for making improvements in public services. According to data from the Central Bureau of Statistics in 2022, the population of DKI Jakarta is 10,679,000. The Provincial Government of DKI Jakarta has an integrated complaint system called "Cepat Respon Masyarakat" (CRM), which serves as a platform for the public to report issues within the DKI Jakarta area. The assessment of the "Cepat Respon Masyarakat" system is necessary to ensure that the services provided through the system can be utilized by the public and to obtain feedback regarding aspects that need improvement by the DKI Jakarta Provincial Government, which serves as the service provider. The purpose of this research is to determine the quality of the "Cepat Respon Masyarakat" complaint system using the e-GovQual method and identify attributes that require priority for service quality improvement using Importance Performance Analysis. In this study, 6 dimensions and 21 e-GovQual attributes are used to assess service quality with a sample of 118 respondents. The analysis results indicate a level of conformity of 98.39% (<100%) for the 6 dimensions, meaning that the public service provided through the "Cepat Respon Masyarakat" system still falls short of user expectations. The average gap (GAP) between expectations and performance is -0.03 or < 0, suggesting that, based on public perceptions, the quality of complaint service performance through the CRM system is still not up to par with expectations. The attributes that require improvement are those located in Quadrant A (1 attribute) and Quadrant C (7 attributes). Recommendations are provided based on literature/theory for attributes that need improvement to enhance the quality of complaint services in DKI Jakarta.
Co-Authors Adi Widiantono Agus Satriawan Aisyah, Zhavira Alexander Alexander, Alexander Alvin Barata Amelia Sholikhaq Andini, Ketrin Vani Andriana, Dian Andriyanti Asianto Anwar Nasihin Ardiansyah, Miri Ari Pambudi Arif Pami Setiaji Asianto, Andriyanti Astamar Putra, Ichlasul Fikri Azizah, Anik Hanifatul Bob Tjahjono Budi Tjahjono Calvin Ramadhani Alfahrezi Chiuman, Felix Delio, Ferdinand Defin Deni Pamungkas Gelantoro Putra Diah Aryani Diah Aryani, Diah Dodo, La Dudy Fathan Ali Dwi Pamungkas, Eric Dwiputra, Dedy Elvaret Eric Dwi Pamungkas Fathan Ali, Dudy Fatonah, Nenden Siti Franky Leonard Gerry Firmansyah Gilang Banuaji Hadi, Muhammad Abdullah Hafizah Safira Kaurani Hani Dewi Ariessanti Haryoto, Iin Sahuri Hendy Hendy Herwanto, Agus Husni Sastra Mihardja Husni Satra Mihardja Husni Satra Mihardja Indri Handayani, Indri Intan Setya Palupi La Dodo Latumapayahu, Febrian Firmansyah Mahmudin, Hajon Mahdy Martin Saputra, Martin Marwan Kadhim Mohammed Al-shammari Marzuki Pilliang Mochamad Wahyudi Mohamad Yusuf Mohammed Al-shammari, Marwan Kadhim Muhamad Bahrul Ulum Muhamad Bahrul Ulum Muhammad Fajrul Aslim Muhammad Yusuf Morais Mukhamad Abduh MUNAWAR Munawar Munawar Nainggolan, Restamauli br Nanna Suryana Herman Narul Sakron Nasihin, Anwar Natadirja, Trenggana Nenden Siti Fatonah Nenden Siti Fatonah Nila Rusiardi Jayanti Nizirwan Anwar Noviandi Noviandi Noviandi Noviandi, Noviandi Nugroho Budhisantosa Nugroho, Irfan Hari Pilliang, Marzuki Prabowo, Ary Pramesty, Feranti Destina Puryanto, Jonathan Aditya Putra, Sipky Jaya Rachman, Riyandi Patu Ramadhan, Noval Rizky Randy Swandy Reyhan, Athallah Rifqi Adi Prasetya Rizky Yananda Rosnanto, Imam Rudi Heri Marwan Rudy Setiawan Sabri Alim Sakron, Narul Sandfreni, Sandfreni Saputra, Rahdian Sea, Rona Aulia Wangsa Sejati, Puteri Setiawati, Popong Sfenrianto Sfenrianto Suardana, Made Aka Suhandi Junaedi Supriyade Supriyade Supriyade, Supriyade Sutanto, Imam Syahrizal Dwi Putra Syahrizal Dwi Putra Tantrisna, Ellen Tardiana, Arisandi Langgeng Tartila, Gilang Romadhanu Ulum, M. Bahrul Widodo , Agung Mulyo Widodo, Agung Mulyo Wijaya, Jacob S Yaya Sudarya Triana