Article Per Year (5 Year)
p-Index From 2021 - 2026
1.116
P-Index
This Author published in this journals
All Journal International Journal of Artificial Intelligence Research Jurnal Riset Ekonomi dan Bisnis Jurnal Ilmu Manajemen dan Akuntansi Terapan Management Studies and Entrepreneurship Journal (MSEJ) Mamangan Social Science Journal
Kuswardani, Dc
Unknown Affiliation
Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Electrical & Electronics Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Social Sciences

Published : 6 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 6 Documents
Search

 1 
ANALISIS PENGARUH MOTIVASI KONSUMEN, KEPERCAYAAN KONSUMEN TERHADAP KEPUTUSAN PEMBELIAN DENGAN SIKAP KONSUMEN SEBAGAI VARIABEL MODERASI Abdullah, Abdullah; Kuswardani, DC; Wardoyo, Paulus
Jurnal Ilmu Manajemen dan Akuntansi Terapan (JIMAT) Vol. 14 No. 1 (2023): Jurnal Ilmu Manajemen dan Akuntansi Terapan (JIMAT)
Publisher : Sekolah Tinggi Ilmu Ekonomi Totalwin

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36694/jimat.v14i1.450

Abstract

This study aims to determine and analyze consumer attitude as a moderation variable on the effect of consumer motivation and consumer trust on property purchasing decisions. This study uses primary data by distributing questionnaires to respondents, namely the owner of Green Taman Asri housing complex. Sampling is done using the NonProbability Sampling method and the sampling technique using sensus Sampling. The analysis in this study used a moderation regression analasis test. The results of this study indicate that consumer motivation consumer trust have a positive and significant effect on purchasing decision. Meanwhile consumer attitude has a positive as a moderating variable has a significant positive effect on the effect of consumer motivation and consumer trust on property purchasing decisions, with a coefficient of determination (Adjusted R Square) of 0.799 which means that together independent variables explain the purchase decision by 79.9%, while the remaining 20.1% is influenced by other variables
PERAN KEUNGGULAN BERSAING SEBAGAI VARIABEL YANG MEMEDIASI KEMAMPUAN INOVASI DAN ENTREPRENEURAL MARKETING PADA KINERJA PEMASARAN (Studi Pada Umkm Makanan Dan Minuman Di Provinsi Jawa Tengah) Hadi, Arman; Utaminingsih, Adijati; Kuswardani, DC
Jurnal Ilmu Manajemen dan Akuntansi Terapan (JIMAT) Vol. 14 No. 1 (2023): Jurnal Ilmu Manajemen dan Akuntansi Terapan (JIMAT)
Publisher : Sekolah Tinggi Ilmu Ekonomi Totalwin

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36694/jimat.v14i1.455

Abstract

This study aims to analyze the role of competitive advantage as a variable moderating innovation capability and entrepreneurial marketing on the marketing performance of food and beverage SMEs in Central Java. Problems caused by declining MSME marketing performance around the Covid-19 pandemic. This study was conducted using a quantitative research approach and analyzed using SmartPLS 3. The population of this study is the SMEs in the catering industry in Central Java Province, including a total of 100 SMEs, and the sample is determined by simple random sampling. The results of the analysis show that innovation capability, entrepreneurial marketing, and competitive advantage have positive and significant effects on marketing performance. Competitive Advantage
Analisis Pengaruh Perceived Ease Of Use Dan Perceived Usefulness Terhadap Reuse Intention Dengan Customer Satisfaction Sebagaik Variabel Intervening (Studi Pada Penggunaan Aplikasi New Sakpole) Kuswanadji, Arief; Kuswardani, DC; Utaminingsih, Adijati
Management Studies and Entrepreneurship Journal (MSEJ) Vol. 5 No. 2 (2024): Management Studies and Entrepreneurship Journal (MSEJ)
Publisher : Yayasan Pendidikan Riset dan Pengembangan Intelektual (YRPI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37385/msej.v5i2.4635

Abstract

The Central Java Province's New Sakpole program allows for online motor vehicle tax (MVT) payments. The rationale behind selecting this item is that a growing number of taxpayers choose to pay MVT through the Office of Single Administrative System One Roof (Samsat), leaving the taxpayers who utilize this application rather rare. Furthermore, the new Sakpole app has a low rating in the Play Store and numerous comments expressing unhappiness. This study aims to analyze the impact of perceived usefulness and simplicity of use on the intention to reuse, with customer satisfaction acting as a mediating variable in the use of New Sakpole applications. Using the purposive sampling technique, 100 respondents who have used the New Sakpole application make up the study's sample. The SmartPLS program 3.0, which operates on computer media, is used in this study to analyze data.The test's findings demonstrated that customer satisfaction was significantly and favorably impacted by perceived usefulness and convenience of use. Additional research indicates that reuse intention is significantly and favorably influenced by perceived usefulness and simplicity of use. The mediation test's findings demonstrated that customer satisfaction has the power to mediate the relationship between perceived usefulness and convenience of use and reuse intention.
The Determinant Factors Analysis of Entrepreneurial Intentions on University Students Who Are Micro-Small Entrepreneurs Kusnilawati, Nunik; Suryawardana, Edy; Rianto, Sugeng; Kuswardani, DC; Ariefiantoro, Teguh; Gusmao, Cristino
Jurnal Ilmu Sosial Mamangan Vol 12, No 3 (2025): Jurnal Ilmu Sosial Mamangan Accredited 2 (SK Dirjen Ristek Dikti No. 0173/C3/DT
Publisher : LPPM Universitas PGRI Sumatera Barat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22202/mamangan.v12i3.9353

Abstract

Due to the lack of job prospects, micro and small business actors generally start their businesses. Based on theoretical studies, there is a relationship between entrepreneurial ambition, locus of control, personal attitude, ethnicity, and religiosity. Respondents in the research sample numbered 130 people. The tool used was a questionnaire consisting of 26 indicators and five variables. The Likert scale has five possible answers. The location of the study was Semarang. SEM-Amos was used for data processing and analysis. From the initial test, the data were normally distributed and original and reliable. Test the research model for all suitability criteria so that the research model can be accepted. The results of the study based on hypothesis testing showed two things that were not in accordance with the hypothesis: 1). Ethnicity has no real influence on a person's attitude, and 2). Through the mediation of personal attitudes, ethnicity has no real influence on entrepreneurial tendencies. This can be used as a source for further research. Thus, the novelty of this study shows that the variable of entrepreneurial intention is influenced by ethnicity, religiosity, locus of control, and personal attitudes. Then, the implications of research on competency as a mediating variable further strengthen the influence received by the entrepreneurial intention variable from the independent variables (ethnicity, religiosity, locus of control).
Marketing Information Systems in the Context of Building WOM Marketing Through Service Quality, Institutional Image and Customer Satisfaction in Higher Education Yani, Tri Endang; Santoso, Aprih; Wibisono, Totok; Kuswardani, DC
International Journal of Artificial Intelligence Research Vol 7, No 1.1 (2023)
Publisher : Universitas Dharma Wacana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29099/ijair.v7i1.1.1080

Abstract

This study aims to construct word of mouth (WOM) marketing through service quality, institutional image, and customer satisfaction as variables influencing higher education institutions. The utility of the research is to help universities create word of mouth to support the sustainability and competitiveness of higher education. The population of this study are still active students at Semarang University. The number of samples is 100 and the selection of the sample ofis a conscious selection based on the criterion of respondents who are studying at least in the 4th semester. The analysis technique used is multiple linear regression and trajectory analysis.The results of the study indicate that the quality of the service and the image of the facility have a partially positive effect on customer satisfaction. The journey analysis, on the other hand, shows that customer satisfaction can neither reflect the relationship between service quality and PTO nor the relationship between image and PTO
Pengaruh tangible dan responsiveness terhadap kepuasan pelanggan dengan e-WOM sebagai variable moderasi Rachman, Fausan Nur; Wardoyo, Paulus; Sujito, Sujito; Kuswardani, DC
Jurnal Riset Ekonomi dan Bisnis Vol. 17 No. 3 (2024): DESEMBER
Publisher : Universitas Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26623/jreb.v17i3.10551

Abstract

Penelitian groundbreaking ini membedah faktor-faktor kritis yang mempengaruhi kepuasan nasabah di industri asuransi, dengan fokus khusus pada PT. Zurich Asuransi Indonesia Region Jawa Tengah. Tujuan penelitian adalah mengkaji bagaimana aspek-aspek kualitas pelayanan, yang meliputi dimensi tangibilitas dan responsivitas, mempengaruhi tingkat kepuasan pelanggan. Lebih lanjut, studi ini juga menginvestigasi peran signifikan electronic Word-of-Mouth (e-WOM) sebagai variabel moderasi yang dapat memperkuat hubungan tersebut. Penelitian menggunakan metode kuantitatif dengan pendekatan positivisme, menggunakan sampel acak dan kuesioner skala Likert sebagai instrumen pengumpulan data. Analisis dilakukan melalui Moderated Regression Analysis dan Partial Least Square untuk menguji hubungan antar variabel, termasuk kualitas pelayanan, kepuasan pelanggan, dan e-WoM. Hasil penelitian menunjukkan bahwa tangible dan responsiveness memiliki pengaruh positif dan signifikan terhadap kepuasan pelanggan. Penelitian ini menemukan bahwa e-WOM berperan sebagai variabel moderasi yang memperkuat pengaruh kualitas produk terhadap kepuasan pelanggan. Temuan ini memberikan implikasi manajerial yang signifikan bagi perusahaan asuransi, yaitu perlunya merancang strategi pemasaran yang lebih efektif dengan memanfaatkan kekuatan e-WOM di era digital saat ini. This groundbreaking study examines critical factors influencing customer satisfaction in the insurance industry, with a specific focus on PT Zurich Asuransi Indonesia in the Central Java region. The research aims to delve deeply into how aspects of service quality, including the dimensions of tangibility and responsiveness, impact customer satisfaction levels. Furthermore, the study investigates the significant role of electronic Word-of-Mouth (e-WOM) as a moderating variable that can strengthen this relationship. A quantitative method with a positivist approach was employed, using random sampling and Likert-scale questionnaires as data collection instruments. The analysis was conducted through Moderated Regression Analysis and Partial Least Squares to examine the relationships among variables, including service quality, customer satisfaction, and e-WOM. The findings reveal that tangibility and responsiveness have a positive and significant impact on customer satisfaction. Additionally, e-WOM acts as a moderating variable, enhancing the influence of product quality on customer satisfaction. These findings offer significant managerial implications for insurance companies, highlighting the need to design more effective marketing strategies that leverage the power of e-WOM in today’s digital era.
Co-Authors Abdullah Abdullah Adijati Utaminingsih Aprih Santoso Edy Suryawardana Gusmao, Cristino Hadi, Arman Kusnilawati, Nunik Kuswanadji, Arief Rachman, Fausan Nur Sugeng Rianto Sujito Sujito Teguh Ariefiantoro, Teguh Wardoyo, Paulus Wibisono, Totok Yani, Tri Endang