Article Per Year (5 Year)
p-Index From 2020 - 2025
2.863
P-Index
This Author published in this journals
All Journal Jurnal Ilmu Perpustakaan Jurnal Pamator : Jurnal Ilmiah Universitas Trunojoyo Madura Journal of English and Education Jurnal Keperawatan Sriwijaya Owner : Riset dan Jurnal Akuntansi JURNAL PENDIDIKAN TAMBUSAI YUME : Journal of Management Puteri Hijau : Jurnal Pendidikan Sejarah Jurnal Ecoment Global: Kajian Bisnis dan Manajemen El-Ahli : Jurnal Hukum Keluarga Islam The Journal Gastronomy Tourism International Journal of Applied Finance and Business Studies JCP (Jurnal Cahaya Pendidikan) Fakultas Keguruan dan Ilmu Pendidikan Bussman Journal : Indonesian Journal of Business and Management Biram Samtani Sains YASIN: Jurnal Pendidikan dan Sosial Budaya Jurnal Ilmu Sosial, Humaniora dan Seni ICONESTH Jurnal Dinamika Ilmu Komunikasi
Lestari, Putri Indah
Unknown Affiliation
Religion Arts Humanities Computer Science & IT Decision Sciences, Operations Research & Management Dentistry Economics, Econometrics & Finance Education Electrical & Electronics Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Neuroscience Nursing Public Health Social Sciences Other

Published : 21 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 1 Documents
Search
Journal : Owner : Riset dan Jurnal Akuntansi

 1 
Optimasi Manajemen Risiko dan Efektivitas Pengiriman Kargo: Uji Mediasi Service Quality dengan PLS-SEM pada CV Anugrah Alam Abadi Lestari, Putri Indah; Soemitra, Andri; Rahma, Tri Indah Fadhila
Owner : Riset dan Jurnal Akuntansi Vol. 9 No. 4 (2025): Artikel Riset Oktober 2025
Publisher : Politeknik Ganesha Medan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33395/owner.v9i4.2842

Abstract

The cargo distribution industry in Indonesia continues to face challenges such as lost, damaged, delayed, and exchanged goods. This study aims to analyze the effect of Risk Management Optimization on Cargo Distribution Delivery, with Service Quality as a mediating variable. Using a quantitative approach and the Structural Equation Model (SEM) method based on Partial Least Square (PLS), data were collected from 50 respondents consisting of 40 operational employees and 10 active customers of CV Anugrah Alam Abadi. The results show that Risk Management Optimization significantly influences Cargo Distribution Delivery (? = 0.565; p < 0.001) both directly and indirectly through Service Quality (? = 0.337; p = 0.006). These findings confirm that effective risk management not only reduces operational risks but also enhances service reliability and delivery efficiency. Practically, companies should strengthen Standard Operating Procedures (SOP) for cargo loading–unloading, implement real-time tracking systems, and establish clear Service Level Agreements (SLA) with transportation partners to minimize risk and improve customer satisfaction.
Co-Authors Alia Ariesanti Alwahab, Putri Annisa Andri Soemitra Anzani, Rahmah Wati Asmaul Husna Astuti, Indri Maya Ba'ayesh, Naia Zattira Cancerlia, Cindy Didit Haryadi Efriyani Sumastuti Erwan Efendi Fachrudin, Kurniawan Ali Hakim, M.Farhan Al Hani, Zikra Hasan Sazali Hidayah, Irna Hidayah, Syahla Insyirah, Aniq Maghfiroh, Isni Lailatul Nasution, Roby Septian Nazuarsya, Nazuarsya Nurfadhillah, Septy Nurul Zannah Purba, Iman Pasu Marganda Hadiarto Putri, Nadila Anggraeni Rahma, Salsa Bila Rahma, Tri Indah Fadhila Rahmat Hidayat Rasyidin Rita Ambarwati Sukmono Rita Meiriyanti Rizki Nurislaminingsih, Rizki Rojul, Rojul RR. Ella Evrita Hestiandari Silviyanti, Ita Herlita Sinta, Elvita Dwi Siregar, Mahnida Zahra Solihah Titin Sumanti, Solihah Titin Trijati Puspita Lestari Ully Muzakir Wendi Andriatna, Wendi Woro Priatini Yudha, Sandy Zulfikar, M. Rafli Zulfikar, M.Rafli