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Enhancing Service Quality Through Innovation: A Study of Sucofindo Indonesia's Strategies in Global Competition Sugiantari, I Gusti Ayu Dwi Ardiani; Merta, I Ketut; Widiantara, I Kadek
Jurnal Ilmiah Manajemen Kesatuan Vol. 12 No. 5 (2024): JIMKES Edisi September 2024
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

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Abstract

This study aims to test the service innovation of Sucofindo Indonesia in improving service quality as an effort to maintain firm sustainability in the era of globalization, using the grand theory of Human resource management and supporting marketing management theory applied theory of service innovation, service quality and firm sustainability. This research method uses an associative quantitative method, and a questionnaire with a population of 102 and a sampling sample of 46 using the slovin formula with four hypotheses and data processing using SPSS Version 24. The results of the study found 1. Service Quality has a positive and significant effect on Firm sustainability, 2. Service Quality has a positive and significant effect on service innovation 3. Firm sustainability has a positive and significant effect on service innovation . 4. Firm sustainability, is able to mediate service quality, against service innovation. The implications of this study produce service quality, service innovation, and firm sustainability of Sucofindo Indonesia are quite moderate and indicate that firm sustainability can mediate service quality in service innovation.
Pengaruh Penundaan Sampel Urin terhadap Hasil Pemeriksaan Kimia pada Pasien Diabetes Melitus I Kadek Widiantara Putra Dewa
JPNM Jurnal Pustaka Nusantara Multidisiplin Vol. 3 No. 3 (2025): October : Jurnal Pustaka Nusantara Multidisiplin
Publisher : SM Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59945/jpnm.v3i3.706

Abstract

DM is a non-communicable disease (NCD) that is classified as a metabolic disorder due to insulin secretion issues. To assess kidney condition in DM mellitus (DM) patients, a supporting examination in the form of urinalysis is used. Urinalysis must be performed immediately once the Urin sample reaches the laboratory. This aims to ensure that the urinalysis can provide accurate results. The purpose of this study is to determine the effect of immediate examination compared to delays of 1 hour and 2 hours on urinalysis results. This research uses an experimental research design. It employs a non-random sampling technique where the samples used are selected based on inclusion and exclusion criteria. The chemical parameters tested include glucose, protein, bilirubin, urobilinogen, erythrocytes, pH, ketones, specific gravity, leukocytes, and nitrites. The examination was carried out using the dipstick method with a total of 50 samples using a urine analyzer. The results of this study found an effect on the protein parameter using the Kruskal Wallis statistical test (p<0.05). Conclusion: There is an effect of the delay in examination on the results of the examination on the protein parameter.
PERBANDINGAN KARAKTERISTIK DAUN SINGKONG DI DAERAH RAWAN KEMACETAN DENGAN DAERAH TIDAK RAWAN KEMACETAN Widiantara, I Kadek; Sri Anjani, Ida Ayu Anggara; Dale, Emanuel; Quivera Nanggor, Arnoldus Patrik
Jurnal Ecocentrism Vol. 5 No. 2 (2025): Jurnal Ecocentrism
Publisher : Program Studi Teknik Lingkungan, Fakultas Teknik, Universitas Mahasaraswati Denpasar, Bali

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36733/jeco.v5i2.12063

Abstract

The increasing number of motor vehicles each year has led to worsening air quality, with vehicle emissions being a major source of urban air pollution. This study aims to examine and compare the characteristics of cassava leaves growing in areas prone to traffic congestion. High pollution levels contribute to noticeable changes on the leaf surfaces. The research was conducted by collecting two leaf samples from different locations: (1) a roadside with heavy vehicle traffic and (2) a privately owned garden. The observed parameters included leaf color, texture, and the underside of the leaves. The results showed that cassava leaves exposed to high pollution levels experienced color changes (yellowish spots on the surface), rougher textures, and the presence of black dots or dirt particles on the underside, resembling vehicle emission residues. In contrast, leaves collected from the garden appeared unaffected by such conditions. These findings confirm that vehicle emissions significantly impact the characteristics of plant leaves.
ANALISIS EFEKTIVITAS UNIT KOLAM AERASI BERDASARKAN ASPEK TEKNIS PADA INSTALASI PENGOLAHAN AIR LIMBAH SUWUNG DENPASAR Wulantari, Sagung Anggun Istri; Widiantara, I Kadek; Wahyu Wijaya, I Made
Jurnal Ecocentrism Vol. 5 No. 2 (2025): Jurnal Ecocentrism
Publisher : Program Studi Teknik Lingkungan, Fakultas Teknik, Universitas Mahasaraswati Denpasar, Bali

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36733/jeco.v5i2.12542

Abstract

The government has built a Wastewater Treatment Plant (WWTP) to reduce environmental pollution. Suwung WWTP is a liquid waste treatment unit constructed using an aerated lagoon and sedimentation pond system to treat household wastewater in the areas around Denpasar, Sanur, and Kuta. The purpose of this study is to understand the technical design of the aerated lagoon unit at Suwung WWTP in Denpasar. This study uses a comparison of aerated lagoon design criteria with existing data from the aerated lagoon at Suwung WWTP. The study results on the quality of influent and effluent from the aeration ponds at Suwung WWTP have met quality standards according to the Bali Governor Regulation Number 16 of 2016 regarding BOD, TSS, pH, and DO parameters. The effectiveness of BOD removal in aerated lagoon I was 34.04% and in aerated lagoon II was 24.68%, while the TSS removal in aerated lagoon I was 23.72% and in aerated lagoon II was 11.68%. The existing aerated lagoon design complies with the design criteria indicators for aerobic flow through as per Annex II of PUPR Regulation No. 04 of 2017.
THE DESIGN AND DEVELOPMENT OF A BANJAR ADAT WEBSITE AS A DIGITAL IMAGE OF SOCIAL LIFE IN BALINESE COMMUNITIES Bagus Putu Pramana Putra; I Kadek Widiantara; I Putu Gede Budayasa; I Dewa Gede Agung Pandawana
Bulletin of Engineering Science, Technology and Industry Vol. 4 No. 2 (2026): June
Publisher : PT. Radja Intercontinental Publishing

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Abstract

The rapid advancement of information technology has driven the need for digital transformation in traditional communities, including Banjar Adat in Bali, which plays a central role in regulating social and cultural life. However, the absence of structured digital media has limited the effectiveness of information dissemination, documentation, and representation of cultural identity. This study aims to design a conceptual model of a website-based information system as a digital representation of the social life of Banjar Adat communities. The research adopts a Research and Development (R&D) approach with a qualitative method in the needs analysis phase. Data were collected through observation, interviews, and documentation involving banjar administrators and community members. The system design process employs a prototype approach, including user needs analysis, system structure design, user interface (UI/UX) design, and feature modeling such as banjar profiles, activity calendars, announcements, and documentation galleries. The results of this study are in the form of a conceptual system design and interface prototype that align with user needs and reflect local cultural values. The findings indicate that the proposed design can serve as a foundational model for developing a website that functions both as an information medium and as a digital image of social life in Balinese communities.
PENGARUH KARAKTERISTIK INDIVIDU DAN KARAKTERISTIK PEKERJAAN TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOR (OCB) MELALUI KEPUASAN KERJA PEGAWAI PADA KANTOR DINAS KESEHATAN KOTA TABANAN I Kadek Widiantara; Made Juliasa; Ni Luh Indiani
Nusantara Hasana Journal Vol. 6 No. 1 (2026): Nusantara Hasana Journal, June 2026
Publisher : Yayasan Nusantara Hasana Berdikari

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59003/nhj.v6i1.2244

Abstract

This study aims to determine the effect between individual characteristics (X1) and job characteristics (X2) on organizational citizenship behavior (Y) through job satisfaction (Z) of employees at the Tabanan City Health Office. This type of research uses causal associative research. The data collection method used is the census method which is carried out on 79 employees of the Tabanan City Health Office. The type of data used in this study uses quantitative data. The data analysis technique in this study used structural equation modeling partial least square (SEM-PLS) version 4.1.1. The results obtained in this study are: (1) individual characteristics have a positive and significant effect on organizational citizenship behavior, (2) job characteristics have a positive and insignificant effect on organizational citizenship behavior, (3) individual characteristics have a positive and significant effect on job satisfaction, (4) that job characteristics have a positive and significant effect on job satisfaction, (5) job satisfaction has a positive and significant effect on organizational citizenship behavior, (6) individual characteristics have a positive and significant effect on organizational citizenship behavior through job satisfaction, (7) job characteristics have a positive and significant effect on organizational citizenship behavior through job satisfaction.
PERAN BAHASA EKONOMI DALAM MENINGKATKAN PEMAHAMAN ISU EKONOMI DI MEDIA CETAK DAN ONLINE DI KOTA DENPASAR Ni Putu Andini Desiyanti Laksmi; I Nyoman Bawa Bagiada; I Kadek Widiantara
Nusantara Hasana Journal Vol. 6 No. 1 (2026): Nusantara Hasana Journal, June 2026
Publisher : Yayasan Nusantara Hasana Berdikari

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59003/nhj.v6i1.2258

Abstract

Economic language can provide information about the economy in a more specific, precise, and structured manner. Economic terms such as inflation, deflation, and interest rates help readers better understand economic conditions. The use of economic language, both in print and online, plays a very important role in conveying information efficiently and understandably by a wide range of readers. This study aims to investigate the use of economic language in print and online media with a quantitative approach. The methods applied are content analysis and surveys, which are designed to find out how economic terms can be conveyed to the public. In this case, the researcher will collect some data from randomly drawn articles from print and online media. The discussion of economic language not only serves as a communication tool, but also as a means to understand these issues which include fiscal policy, inflation, stock market movements, and global economic developments that are often difficult for the general public to understand. With so many technical terms and complex concepts, media writers are now required to present information in a way that is clear, accurate, and easy to understand by readers with diverse educational backgrounds and economic understanding. Although print and online media are trying to simplify the language and make it easier to understand, there are still some challenges, especially for readers who do not have adequate knowledge of the language of economics. Confusion can arise when people understand the same economic term but interpret it differently, and the difference in the use of the term in different media can eliminate the meaning conveyed. Therefore, it is very important to strengthen the understanding of economic language in the community.
ANALISIS KONDISI PENGELOLAAN SAMPAH BERKELANJUTAN DI TPA TEMESI GIANYAR Alfret Lango Reda Mata; I Kadek Widiantara; I Made Wahyu Wijaya
Jurnal Ecocentrism Vol. 6 No. 1 (2026): Jurnal Ecocentrism
Publisher : Program Studi Teknik Lingkungan, Fakultas Teknik, Universitas Mahasaraswati Denpasar, Bali

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36733/jeco.v6i1.13779

Abstract

Sustainable waste management has become a highly strategic issue in Gianyar Regency, Bali, in line with the increasing volume of waste generation and the limited capacity of final disposal sites. This study aims to analyze the existing conditions and performance of waste management at the Temesi landfill based on technical, environmental, economic, and social aspects. The method employed is a descriptive-quantitative approach, involving field observations, interviews with site managers, documentation of operational data from January to May 2025, and mass balance analysis. The results indicate that the total waste generation reached 30,964 tons, with an average of 213.54 tons per day, predominantly composed of organic waste. Approximately 50.16% of the waste is processed into compost, 11.08% is recycled, and 38.76% remains as residual waste disposed of in the landfill. The material recovery rate has reached 61%, indicating that the system is moving toward the implementation of circular economy principles. Economically, the waste bank operation generates a surplus of IDR 149,933,210. However, environmental aspects remain a major challenge, particularly due to the suboptimal leachate treatment system, which poses a potential risk of environmental pollution. Furthermore, improvements in technological capacity and community participation are required to support more sustainable waste management.
PERAN STRES KERJA DAN LINGKUNGAN KERJA TERHADAP TURNOVER KARYAWAN QUEST HOTEL KUTA BADUNG - BALI I Kadek Widiantara; Made Juliasa; Ni Luh Indiani; Putu Rana Rajendra
Jurnal Ilmiah Satyagraha Vol. 8 No. 2 (2025): Jurnal Ilmiah Satyagraha
Publisher : Universitas Mahendradatta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47532/110f0081

Abstract

Abstract This study aims to determine the effect of the role of the work environment and work stress on employee Turnover at Quest Hotel Kuta. This research was prepared descriptively using quantitative approach methods. In this study, the data collection instrument is in the form of a questionnaire to obtain information about a number of respondents representing a certain population which will then be carried out statistical data analysis (SPSS) to test the hypothesis that has been proposed. The results of this study found that work stress and work environment have a partial and simultaneous effect on employee Turnover at Quest Hotel Kuta Badung – Bali. From the results of the t test, calculate 2.931 > 1.985 and sig 0.006 < 0.05, meaning that Work Stress has a positive effect on Employee Turnover at Quest Hotel Kuta, Badung – Bali. For t results, calculate -2.392 > 1.985 and sig 0.022 < 0.05, meaning that the Work Environment negatively affects Employee Turnover at Quest Hotel Kuta, Badung – Bali. While the results of f calculate 106.928 > 3.09 and sig 0.000 < 0.05 means that Work Stress, Work Environment and Turnover Employee intension affect jointly (simultaneously) on Employee Performance Quest Hotel Kuta, Badung – Bali Keywords: work stress, work environment, employee performance.   Abstrak Penelitian ini bertujuan untuk mengetahui pengaruh peran lingkungan kerja dan stress kerja terhadap Turnover karyawan di Quest Hotel Kuta Badung- Bali. Penelitian ini disusun secara deskriptif dengan menggunakan metode pendekatan kuantitatif. Dalam penelitian ini instrumen pengumpulan data berupa kuesioner untuk mendapatkan informasi tentang sejumlah responden yang mewakili populasi tertentu yang kemudian akan dilakukan analisis data secara statistik (SPSS) untuk menguji hipotesis yang telah diajukan. Hasil dari penelitian ini ditemukan bahwa stress kerja dan lingkungan kerja berpengaruh secara parsial dan simultan terhadap Turnover karyawan pada Quest Hotel Kuta Badung- Bali. Dari hasil uji t hitung 2,931 > 1,985 dan sig 0,006 < 0,05 artinya Stres Kerja berpengaruh positif terhadap Turnover Karyawan pada Quest Hotel Kuta Badung- Bali. Untuk hasil t hitung -2,392 > 1,985 dan sig 0,022 < 0,05 artinya Lingkungan Kerja berpengaruh negatif terhadap Turnover Karyawan pada Quest Hotel Kuta Badung- Bali. Sementara hasil dari f hitung 106,928 > 3,09 dan sig 0,000 < 0,05 artinya Stres Kerja, Lingkungan Kerja dan Turnover Intension karyawan berpengaruh secara bersama-sama (simultan) terhadap Kinerja Karyawan Quest Hotel Kuta Badung- Bali Kata kunci: stress kerja, lingkungan kerja, kinerja karyawan.
LAND CARRYING CAPACITY STATUS BASED ON ECOLOGICAL FOOTPRINT IN PENEBEL DISTRICT, TABANAN REGENCY, BALI Sudipa, Nyoman; Yastika, Putu Edi; Widiantara, I Kadek
Jurnal Ilmiah Ilmu Terapan Universitas Jambi Vol. 10 No. 3 (2026): Volume 10, Nomor 3, June 2026
Publisher : LPPM Universitas Jambi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22437/jiituj.v10i3.55976

Abstract

Land carrying capacity is influenced by population, and land availability is assumed to be equivalent to the price of rice by using all food potential in a region. As one of Bali's rice granaries, Penebel Regency plays an important role in providing food for the Balinese people. This study aims to assess the condition of agricultural land area, determine agricultural land availability, estimate food needs based on population, and analyze the status of agricultural land carrying capacity by comparing land availability and land needs, as well as the status of land carrying capacity based on the ecological footprint. The research method uses a quantitative approach, drawing on primary data from direct field observations, survey databases, and field interviews, and secondary data from previous research and government reports. Data analysis uses calculations of land capability, land availability, and land carrying capacity based on the ecological footprint. The results of the study indicate that the land requirements and availability in Penebel Regency total 15,615.84 hectares. Land requirements based on the ecological footprint are 4,420 hectares, while land availability in Penebel Regency is 15,615.84 hectares. This indicates that the land carrying capacity in Penebel Regency can still accommodate the population's food needs, with a surplus of 11,195.84 hectares. The renewal in this study lies in the surplus land-carrying capacity from an ecological footprint perspective, amid the siege of modernism and the community’s continued maintenance of agriculture as part of its agrarian culture.