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Implementation Policy Service Administration Integrated Sub-district (PATEN) in Sape District, Sape Regency Bima Saputra, Farhan Adi; Madani, Muhlis; Usman, Jaelan; Mappasere, Fatmawati A.; Mustari, Nuryanti; Parawu, Hafiz Elfiansya; Razak, Andi Rosdianti
Ilomata International Journal of Management Vol. 6 No. 4 (2025): October 2025
Publisher : Yayasan Sinergi Kawula Muda

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61194/ijjm.v6i4.1777

The implementation of public service reforms through the Integrated Administrative Services (PATEN) policy aims to simplify administrative processes and enhance service quality at the sub-district level. In Sape Sub-district, Bima Regency, the policy has been adopted to provide fast and integrated services. However, challenges such as poor communication, limited resources, and overlapping bureaucracy hinder its effectiveness. This study evaluates the PATEN policy's implementation in Sape Sub-district, focusing on communication, resources, personnel placement, and bureaucratic structure. The research uses a qualitative descriptive approach with data collected through interviews, observations, and documentation. The findings aim to identify challenges and provide recommendations to improve the efficiency and quality of public services at the sub-district level.

Implementation Policy Service Administration Integrated Sub-district (PATEN) in Sape District, Sape Regency Bima Saputra, Farhan Adi; Madani, Muhlis; Usman, Jaelan; Mappasere, Fatmawati A.; Mustari, Nuryanti; Parawu, Hafiz Elfiansya; Razak, Andi Rosdianti
Ilomata International Journal of Management Vol. 6 No. 4 (2025): October 2025
Publisher : Yayasan Sinergi Kawula Muda

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61194/ijjm.v6i4.1777

The implementation of public service reforms through the Integrated Administrative Services (PATEN) policy aims to simplify administrative processes and enhance service quality at the sub-district level. In Sape Sub-district, Bima Regency, the policy has been adopted to provide fast and integrated services. However, challenges such as poor communication, limited resources, and overlapping bureaucracy hinder its effectiveness. This study evaluates the PATEN policy's implementation in Sape Sub-district, focusing on communication, resources, personnel placement, and bureaucratic structure. The research uses a qualitative descriptive approach with data collected through interviews, observations, and documentation. The findings aim to identify challenges and provide recommendations to improve the efficiency and quality of public services at the sub-district level.

Anti-bullying training: Building a progressive and inclusive school culture Andriana, Andriana; Arfah, Sitti Rahmawati; Parawu, Hafiz Elfiansya
Community Empowerment Vol 10 No 8 (2025)
Publisher : Universitas Muhammadiyah Magelang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31603/ce.13573

This community service activity aims to improve students’ knowledge, understanding, and social skills in preventing and handling bullying behavior in the school environment. The program was implemented at Darul Arqam Muhammadiyah Gombara Makassar Middle School, involving 30 female students as participants. The implementation method included interactive lectures, group discussions, role-play simulations, and evaluations using pre-test and post-test. The results of the activity showed significant improvements in aspects of knowledge about bullying, understanding of child protection rights, social skills, and proactive attitudes in preventing and reporting bullying cases. The average increase reached 18.25%, reflecting the success of the participatory training in building student awareness and positive attitudes. This activity is a first step toward realizing a school culture that is safe, inclusive, and supportive of the holistic development of students. The sustainability of the program through mentoring and cross-sector collaboration is recommended to ensure long-term impact in efforts to prevent bullying in the educational environment.

Strategi Meningkatkan Partisipasi Masyarakat dalam Pembangunan Desa yang Berkelanjutan Sari, Nurmita; Parawu, Hafiz Elfiansya; Taufik, Ahmad
Kolaborasi : Jurnal Administrasi Publik Vol. 10 No. 2 (2024): Agustus 2024
Publisher : Department of Public Administration, Muhammadiyah University of Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/kjap.v10i2.15459

Community participation in village development is essential to achieve sustainable and inclusive development. When communities are actively involved in the development process, they feel ownership and responsibility for the results achieved. This research aims to analyse strategies to increase community participation in the development of Ilan Batu Uru Village, West Walenrang Sub-district, Luwu Regency. The research method used in this research is a qualitative research method, which is a form of research that aims to understand and describe phenomena about strategies to increase community participation in village development by analysing behaviour, perceptions, interests, motivations, actions, by presenting data in a description in the form of words or language. The results show that the strategy of increasing community participation in increasing community participation is good enough. However, it needs to be improved to be more optimal, this can be seen from the aspects of planning, implementation and supervision.

Pengaruh Kinerja Pegawai Terhadap Kualitas Pelayanan Publik Di Kantor Bpjs Kesehatan Cabang Makassar Robbi, Robbi; Parawu, Hafiz Elfiansya; Tahir, Nurbiah
Kajian Ilmiah Mahasiswa Administrasi Publik (KIMAP) Vol. 2 No. 5 (2021): Oktober 2021
Publisher : Universitas Muhammadiyah Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/kimap.v2i5.4588

The purpose of this study was to determine the influence of employee performance variables on the variable quality of public services at the Makassar branch of the BPJS Healthy office. The method in this study used quantitative research methods with descriptive research type. The sample in this study amounted to 100 people and the sampling method used purposive sampling and accidental sampling techniques. The data were analyzed using simple linear regression analysis in a simultaneous and racial way. The results of this study indicated that the analysis of employee performance variables and the quality of public services was in the "good" category. Based on the results of the simple linear regression test, it showed that the employee performance variable had an effect of 60.6% on the quality of public services at the Makassar branch of the BPJS healthy office. It concluded that the higher the employee's performance, the higher the service quality, conversely, the lower the employee's performance, the lower the quality of public service.Keywords: influence, employee performance, quality of public services

Implementation of Makassar City Coastal Area Protected Area Policy kadir s, abd; Madani, Muhlis; Burhanuddin; Fatmawati, Fatmawati; Parawu, Hafiz Elfiansya
PERSPEKTIF Vol. 13 No. 3 (2024): PERSPEKTIF July
Publisher : Universitas Medan Area

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31289/perspektif.v13i3.11518

Coastal areas are dynamic areas with interactions between land and sea, which exposes complex challenges in integrated management. Law No. 1 of 2014 on the management of coastal areas and small islands in Indonesia is a step to increase state authority in coastal waters management. However, environmental sustainability is often not a top priority in practice. This condition is reflected in various phenomena in Makassar City, where development and human activities have resulted in damage to the coastal environment and marine pollution. This study uses a qualitative approach to analyze the implementation of coastal protection policies in Makassar City. Through interviews with various stakeholders, including government agencies, NGOs, and communities, it was found that there are still many as challenges faced in implementing this policy. Among them are the readiness of human resources in various relevant agencies, effective communication between parties, complex bureaucratic structures, and the important role of the private sector. With cooperation and commitment from all parties, it is hoped that the implementation of coastal area protection policies can be successful and have a positive impact on the environment and coastal communities of Makassar City.

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